I think it's time to start giving prompt credit when credit is due. I was very happy with my experience here. Everyone was kind and efficient and helpful. We typically do our own oil changes but because of convenience this time, I utilized this service. I do not feel I overpaid or waited long. Thanks guys! read more

My car under carriage was not secured after my oil change. The next day I drove to the mountains for a class I was taking-6 hr drive and when I stopped I noticed part of the under carriage ripped off. A nice man who worked for the hotel I stayed at, was also a mechanic and came out to check. He called it by saying- did you just get an oil change? I said yes. He said that the place forgot to screw back a bolt to secure the under carriage . He used a zip tie to secure it . Fast forward 2 weeks - I have tried to call take 5 2 times. The first time I talked to Tim who couldn't find my info and asked me for my vin#, which I didn't know. I told him I had to call him back. After I found my vin # I called back to be put on I hold for 30 mins and then was disconnected. I had a regularly scheduled car appt this past Monday to get my state inspection and they gave me an estimate of $300 to replace the undercarriage. I feel like take 5 is responsible for this charge. I plan on calling again before having this work done. Just have had travel commitments back to back the last 2 weeks. Upset and would not recommend this place. Will not go back ! read more

Take 5 Oil Change - Non secured under carriage of my car after improper oil change - Oil Change Stations Near Me - Chesapeake, Virginia

There customer service was good . They were generous to their customers and brought them complementary waters well waiting in the heat . I did take a while because the other location said they didn't have the equipment for my vehicle . I don't understand they were telling all vehicles that pulled up the same . It could be the reason why this one was a little crazy . Then on top of of that they did run out of the Full synthetic oil for my vehicle which was a bummer . Total process was approximately an hour and half . read more

Take 5 Oil Change - Receipt for oil change - Oil Change Stations Near Me - Chesapeake, Virginia

Highly recommend this location. The employees here are nice, knowledgeable and super friendly. I don't think they ever try to upswell you on anything you don't need. They are awesome about accepting coupons and helping you bring your total down. Even on a busy Saturday, they got me in and out as quickly as they could. Will definitely be back to this one for all of my oil changes. read more

First time coming here for oil change. Easy/fast process. We came in the furthest left lane 11/14 around 11:45AM, and the staff were super helpful, professional, and friendly. Will come back! read more

I've visited take five a few weeks ago for the first time. I can honestly say it's the best experience I've ever had during an oil change. All of the men involved in the care of my car we're not only super friendly but they were super efficient. I was able to stay in my car while they changed my oil, checked my tire pressure, checked my windshield wipers, checked my filters and it was all done and under 25 minutes! This will be my new go to place!! read more

Not my first visit by far and zero issues with this team and/or location. Have never had any issues with any oil changes or services rendered. Prices are competitive, especially when compared to the convenience of staying in your vehicle the entire time and not in some uncomfortable chair in a lounge... Love the touch of class with the water by the way! It's a great ice breaker and awesome customer service. read more

can you please keep oil for hemi 392 chargers please. it cost me more to let y'all change it when I buy my own oil. Thanks !

DO NOT BRING YOUR CAR HERE. I got an oil change using the $75 synthetic oil required for my Jetta. About a month later the oil started leaking and car started smoking. Checked oil and it is dangerously low. I have had this car 10 years and this has never happened. They didn't put a gasket on the housing which caused the leak Terrible service, they also couldn't reset my check oil light. Used the wrong size oil filter, doesn't fit in the housing. read more

Take 5 Oil Change - Oil Change Stations Near Me - Chesapeake, Virginia

I went in for an oil change and the men there were so nice! They spoke kindly to us and they gave us water while we waited. Super sweet guys. read more

After my oil change today, I re-visit Yelp to see whether the reviews are accurate. And yes, the technician does go beyond a normal oil change to look at the cabin filter. I didn't mind to ask how much it would cost for a cabin filter change since it only takes less than 5 minutes to replace it. I was shocked to find out later on that's a typical cabin filter normally cost $15 bucks come out to be $40. The technician couldn't put back my glove compartment and let it sags with a new filter. I told him that I'll repair it myself since there are a few cars are waiting on the back. I'm not certain what "Take 5" means for your business. This would be my first and also my last oil change here. read more

Run!! Go somewhere else please!! Ghetto a$$ workers and place. Waited over an hour and half in a line I could not get out of. Parking lot is a joke as are the workers. read more

I went here because of the convenience of the service but I will continue to go because of the quality of the service. The gentlemen were SO nice-they talked me through everything they did, asked me what I preferred, and even offered me a beverage. They have great hours and I was in an out in 15 minutes!! My dad is a retired mechanic of over 40 years and I know he would be proud. read more

These are the absolute worst non professional people/business. my 80 yo mother went to get an oil change in Nov 2022. She left the establishment only to get to the next traffic light and the car wouldn't move. They stopped answering the phone. I sent someone there to tell them she was broke down and in the middle of traffic. After they closed the business for the night, they discovered a hose was not placed back on the suv. They promised to give a refund, claimed they sent a check to the wrong address in Dec., they did not, when I called in Jan they offered to re-send a check. Have not heard from them since. read more

I wish I could give this place zero stars. I recently went in for a routine oil change. They were nice enough, changed my oil and I thought I was good to go. Flash forward three weeks the inside of my car smells like burnt oil and I take it in to a Ford dealership (I drive a Ford Explorer) to have it serviced. They lift the hood and immediately the smell intensified and there was oil ALL OVER the inside of the hood, the engine, everywhere. They never put my oil cap back on so for 3 weeks I've been driving around in a car spitting oil to the point where my oil got very low and was potentially dangerous to my engine and myself. The Ford technicians urged me that the car was not safe to drive so I called Take 5 to tell them about this mistake they had made and they said they would come over and look to make sure that was the problem. 2 and 1/2 hours later they arrive at the dealership and try to say that there was enough oil in the engine and all they'll pay for is a new oil change and to clean the inside that was saturated with oil but that my car was fine and they would not pay for any diagnostics, engine damage, filters changes (filter was saturated with burnt oil and I was breathing that in!!!!) because it "wasn't really that low" despite TWO technicians telling him that my ecoboost engine is at increased risk for damage with such low oil levels. I'm 5 months pregnant and new town and have no one to help me as my husband is out at sea, and this company because they were negligent and forgot to put my gas cap on may have very well cost me an engine on a three year old car. DONT NOT TRUST THIS COMPANY TO CHANGE YOUR OIL. They could not even complete this simple task of putting a cap back on and now I'm have to deal with all the repairs myself. Shameful. read more

See all

I cannot understand how the work being performed with this many employees is taking so long. Vehicles just sit in the bays while employees walk around talking to one another without any sense or urgency. Only chance you have at a "quick" oil change is if no one else is there. I would not recommend using this company. read more

It's always cheaper to do your own oil changes. But when you are in a pinch or the weather is bad these guys will take care of you. Of course they will do upsells but only buy what you need read more

This place is AMAZING! You never leave your car and they are very fast and polite. I waited 45 minutes in total but there was a long line of cars in from of me. While waiting the guys bring a free water out to you and get you prepared for when it's your turn to get your oil changed. You can chose from the recommended oils for your car based on the mileage. The price was extremely reasonable too. They changed my oil, engine filter, put air in my tires, cleaned my windshields, and topped off all my fluids under the hood for $83.00. Definitely going here again, and they gave me a coupon for new wipers on my next visit! read more

Stay away. They overfilled my car with oil and the pressure cause the valve seals to fail. Now my new car uses a quart of oil a week and a huge cloud of smoke comes out every time I start it. $11,000 to replace my engine. They admitted the mistake but refuse to replace my engine. Nissan took a look and confirmed the problem which started the day after the oil change. Beware they are unethical and inept. Allen, Mandeville LA read more

They deserve zero stars, they bent my oil filter and didn't want to refund me or find any soultion to the problem they caused . defi would not recommend!! read more

Went to Take 5 for a simple oil change and the mechanic over tightened the oil pan drain plug destroying the small gasket sealing it and causing my drain plug to leak. I brought the car back to them and they argued with me about the culprit of the problem denying any responsibility. The mechanic stated he didn't over tighten the plug and had no idea how it could have broken and swore he put a new gasket in when he did the oil change. These guys are not professionals and do not take responsibility for their actions. I do not recommend this shop to anyone! read more

In my life, I have legitimately never seen people so siked to change oil. These guys are just high on life and it shows. All the prices are well reasoned and understandable. Workers cheery and efficient. None of that pressure to charge you for unnecessary things. read more

Okay so you might read this and say " Wow Laure, you are really dumb" BUT maybe like me you are also ignorant about your car and will empathize with how I feel... The day after my oil change it rained super hard on my way to work. It was coming down pretty hard and I really felt like I could not stay in conrol of the car but I have to just keep moving cuz I cant be late for work. I get to work and tell my cowoker and she comes out to check the pressure in my tires, they are way under. I still have my recpiept and they include all the things they check for, which included tire pressure. I come back to the shop to basically just ask them to put some air in my tires. Guy tells me my tires are worn out and thats why no one put any air in them the day before. Im not going to say he was rude about it, but it was just the attitude of "Duh you should know that" BUT its not really my job to know that. ITS YOURS. Why would you check the list that you checked my tire pressure but not let me know that it was way under and the reason why is because I need new tires? Thats just not cool and its not even just a decency thing, Im pretty sure their guidelines would require them to let someone know they are using tires that are inflated at a dangerous level. ALSO something i was gna leave out but since we being petty now, on my first trip I was not offered a drink either, lol. {End Rant} read more

It is a quick lube place that lets you stay in the car. They are still trained to bug you about your air filter no matter what its condition. That stay in the car part earned them a third star. Do not take anything German here. read more

we went to take 5 and was out super fast Carson was the one that helped us and his customer services is amazing clean my windows got a cold bottle of water for this hot and sunny day I'm super pleased with him and the way these young men handle business they get my 5 stars every time thank you read more

I don't ever let anyone do my oil changes on any of my vehicles, as I'm an ase certified technician . However since I'm out of work due to an injury and can't change my own oil now. I decided to get my wife's 2014 Suburban an oil change while she was working in Chesapeake. Ok so the good part, I pulled up and was greeted almost instantly. That was nice. Now after that it wasn't so good. There was a car in the bay finishing up, they just closed the hood when I pulled up. One vehicle in front of me. I sat there for 45 minutes not moving. Finally get into the bay. They're banging stuff all over the place checking my air filter. The receipt said they tested my battery and checked my cabin filter. All I can do is laugh about that. No one came in the truck and there was never a tested on my battery. They did an ok job setting the tire pressure, no other fluids were checked other than the washer fluid. Then when I pull out I look at the truck and there's oil all over the place, I'll attach a few pictures. I guess what can I say, my fault for taking it to a backyard "mechanic ". Never will I do this again. read more

See all

(at 1413 4000n Rd Bourbonnais, Il.) Very fast, friendly, and convenient (I LIKED waiting IN my car). The team was thoughtful and helpful. read more

Place is legit! The guys are legit! It's all legit! Right on mike! Thx for your help! Brought the wrong filter and he made it known and corrected my mistake. Overall outstanding customer service for a great price! read more

The day of this particular service on 04/09/18 at 03:11 is definitely a day I would like to forget. Had I not been aware of my car leaking oil in my driveway 3 days after service, then I'm afraid I would have been like the five other victims that has had their car serviced there and the motor had to be totally replaced, (according to one of the local dealers). Not only did I notice it and took it back, they then installed another oil filter and sure enough it started leaking again after I power washed my driveway. I'm not talking about drips on the driveway either. I'm talking full fledge running out as I drove in and out the driveway. I went and purchased my own filter and took it with me the 3rd time. Success finally after the 3rd and final time that I will take my car there. I truly feel sorry for the one who don't notice and their car blows up. I spent $119.95 that day, plus the aggravation of power washing my driveway twice, three trips to this location and parts store. I even sent a complaint to their corporate head quarters 5 weeks ago and still nothing. I feel as though I should be compensated for the poor service, my filter, (not their cheap made in China filters), Plus my time wasted. I plan to take more drastic measures if this goes left unanswered 2 more weeks. Don't go there, or you will end up spending thousands of your own hard earned money. Thank goodness my 2013 Dodge Challenger R/T 5.7 liter with 57113 Miles doesn't need a new motor. read more

See all

This place is great! You get to stay in your car while they change your oil. They also give you a drink while you wait. It's they do a great job of not only doing the oil change but checking your tire pressure, topping off any fluids, and getting you in and out fast. I have used this place probably 6-9 times and they always do a good job. I would highly recommend! read more

I had to wait 1.5 hour just to get in to do the oil change. I watched as employees. Played around. And could care lees about your time 40 minutes to chanhe the oil. Don't waste your time. They don't care read more

They did the oil change right but they called there selfs putting air in my tires but when I left there was 21 psi on the driver side and 27 on the passenger.....what air did you put in ??? Smh read more

Place is a joke. The team doesn't listen, not fast or efficient. They tried to get me to start my car for a leak check before putting the oil back in. Then they drug the air hose across the top of my car. No respect and over priced to boot. This way my first and only visit. They do give you a bottle of water upon arrival. Yeah it was warm. read more

Great people, great service. We came here for an oil chance like everybody else I guess lol. But honestly it has to be the best oil change we ever had. They offered us drinks and were very quick to finish to work on our car. The total was more that honest. We tipped them and left. Will definitely be back! read more

The customer service is stellar . Honest fast and very friendly . Great work . Highly recommend.

Best oil change experience yet. Kenneth was very funny and friendly and I was out the door and on my way in less than 10 minutes

The guys at this location are always friendly and quick. All of them engage with me while I'm waiting. They joke with me and even if they aren't having a good day, I'll never know. read more

Take 5, they were the best and they cleaned my headlights. I appreciated them and quick accurate work. Thank the mgmt & team @ battlefield I left happy P. S Sorry for the late review you all, you did a great job on my Lexi. read more

They were great! Fast, had to wait in a small line, but overall super professional and everything. I'm from out of town and it made it nice to go somewhere that I could rely on read more

BEWARE!! This company is AWFUL. Second time I have been to this Take 5..caused a leak in my vehicle by not tightening the drain plug. Went back and they said they fixed it. Only to have my car STILL leak all over my brand new 10k dollar driveway. When I called corporate..they said they would refund me the service but have not done so. I repeatedly call them and get the run around. All I want is a refund and to have my driveway cleaned. They are HORRIBLE. DO NOT GO THERE!! read more