Typically my experience at Texas Roadhouse is positive but today it was incredibly disappointing. My husbands steak (NY Strip) was so tough he stated "I've seen less gristle on a dollar store steak". What a sad statement for him to make of ANY steakhouse. I hope Texas Roadhouse does better in the future but I'm afraid it's going to be a long while until we return. read more

Okay so came in with not very high standards and was pleasantly surprised. The quality and cook of the ny strip I got was on point and well worth the price. My bfs steak medallions were delicious. The quality of the sides weren't amazing but I think you have to skimp somewhere to sell steaks at those prices, which I'm fine with. Just stick to a salad and veggies unless you like that rice a roni super fatty sides stuff. The staff was super nice and service was great at the bar. The timing of my salad and entree was off but it was busy so it's okay. Definitely will be coming back and definitely waaaay better than outback read more

Back again tonight. My steak was grill perfectly. BUT the cleanliness I give it a (1) star. We sat in a booth near the bathrooms and I was fortunate enough to look at dead flies, dust and a peanuts on the window sill. They have plenty of employees to do some cleaning, how do I know because they seem to stand around and jabber. Also, I watched the bus boys cleaning tables as their job describes, but then they went into the bathroom. They came back out a few minutes later wearing the same blue disposable gloves that they wore bussing the tables. They went right back to work, and did not change their gloves.. YUCK!! read more

Ordered curbside much earlier in the day and have been waiting in the car for over twenty minutes despite being only customers when we arrived. During that's time watched two customers go in without a mask and leave with their orders. I'd love to see some enforcement of the law that requires we all wear masks. read more

Tonight we had the absolute WORST experience eating out in a very long time. The only reason is because of our waiter Ian, if you go NEVER sit in his section. We arrived at 9:10 and were asked to wait 10 minutes which was no problem. From the minute we were seated we were rushed by this waiter. It was not just us, a couple next to us was delivered there food and not even 5 minutes later Ian gave them the check and it was not later than 10:30PM. Ian sat in the booth next to our table and rolled silverware the entire time, constantly staring at us and checking the time, he served our wine and beer wearing blue latex gloves that he had put on to roll the silverware, then CONTINUED to roll the silverware without changing gloves. He came over twice before 10pm with the check while our guest were still eating. He had a full conversation with another waitress across the dinning hall on how he was going to be late tonight because he still had tables and pointed to us. At 10:12PM he was pacing with the check and we flat out told him he was rushing us, he handed us the check and said "well its 10PM and were closed" and continued to argue while he took the check. When he delivered the check back to us he walked away and very loudly called us assholes. We were so insulted and taken aback we left right away. We were celebrating a birthday and had 3 out of town guest with us and Ian ruined our night. His behavior was absolutely inexcusable, he needs to be retrained or to be honest fired. To call a table of 5 assholes because we stayed until 10:12PM is not okay. read more

Came here with my in-laws to celebrate their 34th wedding anniversary. Left very disappointed by the food and the service. Our waiter was very inattentive, he never even brought us the bread rolls with cinnamon butter (which are, by far, the best thing here). We had to literally flag down a different member of the wait staff and ask her to bring us bread rolls. The kitchen also got one of our orders very wrong: my father-in-law (who is Jewish) ordered a dish without bacon, and it came covered in bacon and had to be sent back. For my own dish, I ordered the sirlon "smothered" with jack cheese and mushrooms. I should have saved $1.99 by not ordering it smothered. Even though my sirloin was a bit overcooked, the cheese on top of it was already cold and congealed. As for the sides, they call them "legendary sides" on the menu, but there was nothing legendary about the shriveled cesar salad or the watery, tiny portion of green beans that came with my steak. My wife got their signature side dish, the loaded sweet potato, and said that it was not as good as it was in the past. The only saving grace of Texas Roadhouse is that the décor is interesting and the bread rolls are good. I recommend coming in, asking for some bread, and then going somewhere else for your main course. read more

This usually is one of my favorite quick steak spots, until tonight 11/14/20018. When a ROACH crawled across the table!!!

John is the best! He's very knowledgeable with the menu and knows his stuff every well. He's a great asset to Texas Roadhouse. I am grateful he's our server! He's truly is amazing! read more

Steak was cooked to what I order. The ribs where delicious. My wife ordered the country fried steak which was disgusting. The bread that is offer was the best thing there. read more

Texas Roadhouse - Ribeye 16oz with ribs - Steakhouses Near Me - Chantilly, Virginia

Really good tender steaks you can get in any size that you like. I try to not fill up on their bread whenever I go here. Great service at a reasonable price... read more

Texas Roadhouse - Steakhouses Near Me - Chantilly, Virginia

The service is excellent. The food is great. Terrific value for the money spent. Family friendly.

I'm from Texas and the so called Texas Roadhouse is from Kentucky. Why they don't call it the Kentucky Roadhouse I don't know. One big laugh is their so called Texas chili. The main rule of Texas chili is it is NEVER made with ground beef. It is ALWAYS made with cube pieces of beef. Guess at how the Texas Roadhouse makes their chili. And the place has good rolls but I want to eat them with butter, not honey cinnamon butter. Drink a lite beer but eat honey butter?! I ordered the shishkabobs and they are pretty good if you tell them not to marinate the vegetables. The waiter I had, Scott, stayed too busy chasing the waitresses to provide good service. No Perrier water. Essentially food was good, service not so good. The hostess asks "How are we doing?" Of course since I'm just arriving I have NO idea how they are doing. Then she asks "Is this your first time here?" If you say yes she says welcome and if you say no she says welcome back. Very lame. The peanuts were good. I was too full to eat dessert. Their suggested tip amounts on the bill were, unlike Darden group, not based on the tax you pay. read more

Texas Roadhouse is alright, I mean typical chain food BUT my waiter was phenomenal. He was quick with drinks and very funny and sociable. I'm pretty sure Mohammed was his name. I was incredibly impressed with how quickly he brought out our food and that he was able to hold all of it because he had such feeble wrists and little hands!! Truly admirable!! Not to mention Mohammed had a sweet smile and A+ service. 10/10 would come back, and if he is single someone needs to date this boy!! read more

Great service and great food definitely recommend this place. The steak is amazing and so is the blue crush nonalcoholic lemonade

Ok, this was our first time here at Texas Roadhouse in Chantilly, VA even though we've come here before but it was so packed and there was a 2 hour wait, we decided to leave that time. This time we waited until around 8pm and it was definitely worth coming back. The food was absolutely wonderful. The shrimp appetizers we ordered were tasty and the steaks were juicy, tender and cooked to perfection. Our waiter John was the best. It was a fantastic dining experience and we would highly recommend trying it although it's pretty loud in there at times!!! read more

So I've been to this Texas Roadhouse plenty of times. I actually used to go a few times a month because of the great prices for the steaks and good deals they have. However, this last experience was not good at all. There is plenty of seating and parking so I'll give them that. I'm not sure if they changed chefs, management, or what but it was not good. We had come for dinner one night and I put my name down - the hostess told me about 10-15 minutes. Thirty minutes pass and we were seeing tables that had come in behind us get seated. We go up to the host stand and ask her what was going on - her response "oh oops! something must have happened in our system that you just weren't even in it!" So...we were just sitting there this whole time...with a buzzer...and the only thing she had to say was oops! Solid. She didn't offer to get a manager or really say sorry. She was very unapologetic. We had to wait another 15 minutes after FINALLY putting our name down. I've been a hostess and I get these things happen but c'mon, learn some service recovery methods. After waiting for so long, luckily our server was much better than the hostesses. You start off with a basket of butter and cinnamon butter - it's always really good! We got the fried pickles and they are always delicious! I'm definitely team pickle chips and not pickle spears. It's not too much coating which is awesome. I have had the snakebites as well which are essentially jalapeno poppers - also a good option. Now to the main course, I always get the Ft. Worth steak medium rare. It was good correctly but it was just flavorless unlike the many times before that I had gotten it which is extremely disappointing after what we just went through. I put a coat of steak sauce on it though and it was a little better. Not sure if it was an off night for them or what. Long story short, it was a disappointing visit. Hopefully they get it together soon because I used to really enjoy going here. read more

I have now eaten at Texas Roadhouse two times, and things have been hit or miss, but generally a hit. The steak is a cut above quality-wise compared to similar chains like Outback, and their baked potatoes thankfully taste like baked potatoes (unlike the other chains at this price point that take short cuts preparing them that alter the taste). Their side salad with Italian dressing is excellent, as are the freshly baked rolls. On the negative side is their cheese fries appetizer looked unappetizing when I ordered it (and tasted very average). It comes with some hardcore ranch dipping sauce that also was not particularly good, making me crave the dedicated and far superior dipping sauce Outback uses for theirs. I ordered fried pickles as well, but it was a takeout order, and they came out soggy when I tried them at home. This may not be a shortcoming of the appetizer, but just an appetizer that doesn't do to go well. Service is average to below average. The servers at takeaway were inattentive and unknowledgeable. That said, at the end of the day, I got both my orders relatively intact. So, on the whole I think the good quality meat and seasonings on the steaks, coupled with the great salads and free rolls will keep me coming back. Also worthy of note is the pricing is a couple bucks less than Outback for similar sized steaks, etc. On the flip side, things definitely can be improved on the appetizer and service fronts. 3 to 3.5 stars out of 5. read more

First time at this location. April and David took good care of my wife and I at the bar. Service was prompt and polite. One of the things I love about Texas Roadhouse is that they address you by your name; it really makes you feel welcome. The ribeye was on point, full of flavor and perfectly seasoned. My wife had the chicken which was also really good. We will be back for sure! read more

This place has great food and servers, but as for management there they are severely slacking. I've never been more disappointed in how I've seen managers and the general manager treat their employees. I will gladly take my business to another Texas Roadhouse or even other restaurant in general. Will not be returning to this one let alone allow my family and friends go to this location. read more

Texas Roadhouse - There was a ROACH in my glass I recommend NO ONE eats here!!! - Steakhouses Near Me - Chantilly, Virginia

I'm giving them one star. Would give zero if I could. We ordered online for Father's Day takeout. Order placed at 2:30 pm today for 7 pm pickup. It is now 8:30 and our son is still over there waiting. Seems they don't even SEE the online orders until 15 minutes before the pickup time. This is not acceptable. My son paid online when he placed the order and included a good tip. No way to take it back. I hope this bad review gets back to them. We won't be doing this again. Update: they gave us two coupons for dinner for two as compensation. I think they should have comped our dinner last night, that's what they should have done. read more

Terrible service and food. We had a large group. All medium rare came out as medium well and medium well came in well done.

Five stars for service. The food is better than average for a chain, but everyone we've interacted with on the staff has been excellent. Our server, John, and manager, Jason, were both great. One of our colleagues wasn't feeling the chicken fingers - the breading was heavier than I prefer, but the chicken itself was tasty, so I ate all mine, but I can see why she didn't want to finish them. They wanted to remove them from the bill, but we refused, as they were cooked right, just the wrong choice on our part. The manager insisted that he do something to make it right, and so another member of our party asked if they had chocolate chip cookies on the menu. They did not, but the manager said "I can make that happen". A few minutes later, he brings us a plate of fresh baked chocolate chip cookies, still soft and hot from the oven. Now that's service! read more

Great experience. Our waiter, John, was amazing! He offered up and talked me into getting a Peach Margarita which was amazing! My steak was great and the rolls were to die for!! I would definitely visit again. read more

Not sure why I haven't reviewed this place before. I have been coming her for years both for lunch and dinner. I have never been disappointed. Sometimes it is slow, sometimes packed, but the wait times are always short and the service exceptional. The steaks are cooked as ordered and have a lot of flavor, the fries are great. read more

My boyfriend and I decided to come here yesterday after realizing neither of us had ever been. It was nice and quiet and not too busy, due to the fact that it was a week night. I got the bbq pulled pork and he got he sirloin with shrimp. We both enjoyed our meals and service was okay. read more

This place is absolutely DIRTY. Make sure you double check your drink glass! My glass was clearly stained, when I asked for a new one, it was still dirty! Servers are always rushing you. My waitress dropped the check literally 10 minutes after our food got out! Managers are a joke, we had a view of the kitchen and it was disgusting! DO NOT DINE IN! DO TAKE OUT INSTEAD! read more

We went on Wednesday night for dinner and service was so slow, waited hour for food to come. Some waitress had nothing to do and some a lot. Very bad management. read more

On 25 November 2016 thirteen of us went to Texas Roadhouse to celebrate a birthday. Among the group, we spent a considerable amount of money on food and alcohol. The waitress we had was a pleasure and the only good thing about our visit. The food was gross! The broccoli was disgusting, the salmon was sub par, the shrimp was cold and the salads were awful. While we were there, an elderly lady was choking and the restaurant went silent with the waiters and waitresses asking if anyone knew CPR. One of the women in our group jumped up and quickly ran to assist and dislodged the food from the woman's throat. The family was very grateful and thanked her. On the other hand, the restaurant, most importantly the manager, NEVER even acknowledged or offered a "thank you" for doing a kind deed and helping one of HIS customers. I find this incomprehensible! When we were leaving two of us stayed back and mentioned to the manager what had happened and that we found it insulting that he couldn't even come to the table to thank the person who helped. He essentially shrugged his shoulders and said, "What do you want me to do?" He clearly is in the wrong line of business. He needs training on customer service. Furthermore, and from a liability standpoint, perhaps, he or someone in that restaurant should know CPR. We will NEVER return to this establishment and will certainly share our experience with this manager to anyone who asks. read more

On way back from a doctor appointment, stopped in here because traffic on 28 was horrible and a friend had given a rave review. He understated it. It was early so we got the "Early Dine" special. Wife got 6 oz sirloin, I got 10 oz "roadkill", which is just ground sirloin with onions and mushrooms. Both were fantastic, as were the sides; chili, mashed potatoes and more. Fabulous bread and butter. Prices ridiculously good. $8.99 for each including two sides. If we're not back soon, it's only because it's far and can't avoid rush hour traffic. But we loved the place. Nice people too. read more

I usually don't do reviews unless everything was super good or really bad and I can tell you that everything was phenomenal! Our waitress Morgaine especially was absolutely awesome. She was so tentative and was really nice and funny. The food was amazing as usual. And I loved that the manager came to ask how everything was. Although it was a bit of a drive to get here I will definitely be coming back. read more

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I absolutely love Texas. Idk.it just doesn't get any better. I've had a bunch of steakhouses, but for price, portion, friendly service. Just great. I always get the bone in ribeye, 12oz ribeye, or Salmon.. all SMOTHERED with grilled onions, mushrooms, n jack cheese. Just can't go wrong. If you know a better place than Texas with amazing food, great prices, and portions.. let me know read more

Centrally located to meet some friends for dinner. Always good food and generous portions. But what made tonight extra special was Sarah's friendly, attentive service. Amazing person who greeted us warmly and continued to check on us throughout our visit without being a bother. On top of all of our orders and quick to refill drinks or bring additional goodies. Thank you Sarah! You made this visit great! read more

Definitely don't get it to-go. I paid over $50 for our meal and when we got hone half of it was wrong even after they assured my bf that they checked it twice since apparently earlier they had messed up other people's meals and they had called and complained. Not worth it at all. read more

I really love this place. Good service also very good steaks. My favorite one is ribs with mashed potatoes. Atmosphere is kind of country style. Also they are making birthday wishes so special (iiihoooo ) I will come back again read more

Outstanding food and service! Quality of food was great and the servers and manager were outstanding! We unfortunately had a bad experience with the table next to us but the staff was great at taking care of the situation, thank you from two military families! read more

I ordered my usual of two combinations of chicken and sirloin. I asked for mashed potatoes and a Caesar for my sides. My girlfriend got a house salad as her side. I got my salad first and starting eating. After I was half done, i noticed a little black spec seed looking like on my lettuce. I then saw the small legs of a insect. I instantly lost my appetite and told the server. He saw the insect and said, " oh that's disgusting" . My girlfriend and I returned the salads even though it was just my salad with the bug. The server did his part by telling the manager. The manager asked us what happen and I told her the details. All she said was, " oh okay we will wash it better" UNBELIEVABLE... at the end I got billed like it never happened. I asked the server if we can get some fries to go since we never really got our sides. The server was very helpful and I can tell he was upset about the bug as well. In the other hand, the manager was not professional at all.. I will be attending the Ashburn Location instead of this one. read more

The service was excellent. I never had a problem getting my drinks refilled. We arrived there pretty late so I expected people to be a little tired but our waitress didn't fail us. I decided to go against the steak and get the ribs. Bad choice, I should've stuck to getting the steak. While the ribs are good here -- they don't beat Smokey Bones. Smokey Bones Ribs are still the best as far as chain food goes. But, the ribs that I got were piping hot (as I love it) and falling off the bone. It only missed that smokey flavor. All in all, it wasn't a bad meal. One thing that did turn us off were COLD rolls. That just killed it coming in, but they tried to make up with it the food. That was appreciated. This is convenient to us seeing as we moved and I can see us coming here for a late night bite to eat, and more importantly the drinks. I'll give it 3.5 stars. read more

Excellent place for steak, chicken, and some country cooking . They had some off the charts good chicken fingers. They have a simple menu, but all of the food we ate was delicious. My mom, who was visiting from out of town, was impressed by the food and the service too. read more

This place has gotten some nasty reviews that, after eating lunch there, I don't think are necessarily justified. The server was real friendly, efficient, and if anything, a little overattentive. We were also greeted upon entering by a mangerial-looking type guy. The bread was warm and delicious. My pulled pork sandwich was fine and my friend was quite happy with her burger which looked huge, and her baked potato. I ordered veggies on the side and got lots of nicely steamed broccoli. The carrots that came with the broccoli were a little undercooked and that would be my only gripe with the food, which didn't stop me from eating them anyway. The steaks in the case up front looked good enough to possibly make me want to come back some time for dinner. So, while not spectacular, this place was fine and maybe undeserving of some of the tough digs it's gotten here. read more