Everything was fabulous. They were extremely busy yesterday when we went. Gracie took real good care of us. The food was hot, tasty and had a great appearance. read more

It's been a while since I have written a review for this location and I have visited several times since 2018. I must say the bread is still just as delicious as it was the. The service is consistent and the vibe is still family friendly. My order is the same with the ribs. I love it and will be back! read more

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First the service was excellent. Aliyah was exceptional. My first time in Texas Roadhouse and will go back. Loved the food. Get there early like as soon as they open. No wait just seated. As we left it was full. Saturday at 11a! read more

Ordered To Go yesterday, 28 June. Pickup time was 7:29. Text said food was ready at 7:21. Yay early right? Nope food was done but no rolls for our order yet, said it would still be a few minutes before complete. Okay, they're busy. Didn't get rolls until 7:49, 38 minutes later. And that was after going inside and asking for the manager. No apology or offer to make things right, just "here's your rolls". By the time we got home with our food it was inedible. The steak was dried out, the salads mushy. The only thing good was the rolls because they were fresh since we had to wait. Worst service we've had here. read more

Good food. Expedite customer service. Fresh appetizers. Cheese fries were good. The bread basket smelt good and all bread was warm. Fresh hamburger sliders and more fresh fries. The vibe was busy and chatty read more

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Went on 6/5/2026. We checked in at 8:18pm. It took 45 minutes for our food to come. When it finally came I ask for a well done steak. I got a rare steak. I sent it back and asked for the manager. The manager told the waitress that she would take off $5.00 for our food be late and being an inconvenience. We had to ask for bread and silverware. I asked for the managers, and she never came. At this point I was disappointed, I told the waitress I wanted the bill and to remove the steak. Since we had been there for over an hour and the manager did not come to our table. We received the worst customer service from a manager. This is the location in Bartlett. If I could give no stars I would. Manger for the night need more customer service training read more

I love this place. Saturday they were so busy but got us seated in good time. Nikke our sever was wonderful and friendly. I was concerned that we asked so much of her but what ever we needed she did not hesitate to get it. The food was hot and delicious and we did not have to wait long for it. Rolls were bought warm and as usual off the chain. We will be back!!! read more

Texas Roadhouse - American Near Me - Memphis, Tennessee

The amount of food in my salad was more than enough. The ranch dressing was thicker than I like but it wasn't bad tasting. The crispy chicken salad did not have croutons. I cannot rate this restaurant any higher because the bathroom was in disrepair. It was absolutely disgusting, and I had a toddler in there with me splashing around in the water on the floor. I felt gross the entire time after we exited the restroom. Our service was fine but we had issues with the card reader at the table. One battery died. We had a larger party and this caused some issues. read more

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I took myself out for a solo dinner and sat at the bar. I was acknowledged quickly and the food came out quickly. Don't look for craft beers here tho. The food portions were so large that I got 3 meals out of it. It was pretty loud, so not ideal for any meaningful conversations, lol. read more

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This visit was chaotic, seated in an area with another large party, each crammed into a booth with a chair on the end. In the same area, a baby carrier on the end, and a random booth of 2 with a chair on the end. The smaller tables were irritated. Not sure where the mistakes happened, but definitely safety protocols not followed. Communication could help, with the server version and patrons. Our server did her best, but service wasn't what we are use to compared to our home location. The food was good, but not great. The overall upbeat vibe that we are use to at a Texas Roadhouse was just not there. read more

This place is awesome. I got ribs it was loaded with meat and falling off the bone. Hubby's steak was juicy and flavorful. I boasted about trh on another site. The famous one which is not worth it read more

Genuinely the manager can go fuck themselves. Other than that the servers are always nice and the food is pretty decent aswell. Only thing worth mentioning is the cactus blossom. read more

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We went to celebrate my daughter's Birthday. The atmosphere was great, and there were smiles all around! I really want to shine the light on the waitress, Keaira. She was so polite, and kind. She took care of my family and the service that she provided was Outstanding! The food was great and it played a big part of the whole experience. The Manager even came to our table an introduced herself. I would recommend Texas Roadhouse to anyone looking for good food, great atmosphere, and an outstanding waitress! Ask for Keaira, you won't regret it, she will take good care of you! read more

Giving 4 stars because I normally don't have any issues at all but on Mother's Day my server forgot my Mac n cheese, proceeded to lie about where it was and brought it out togo without a lid. Not completely terrible but could've been better. My main reason for reviewing was how rude one (maybe two) of the African American hostess women were to the Caucasian hostess on Sunday. I only saw a piece of what happened but from what I saw it was completely uncalled for.. Being rude to people is wrong but being rude to your coworkers in front of guests is REALLLLY WRONG. Might need a little chat with the team about how to act and present themselves because they are the first people guests see and that can make or break people's experiences. Wishing the best because out of 20 times I've been there, Sunday was not a good day and stuff happens! read more

It was very busy which I understand but it wasn't the best experience. Most of the food was pretty good but I ordered a sirloin for my main meal and tried to chew one piece for like 5 minutes straight. I finally let the staff know and they just put the same piece back to cook. It was a little better but the cut of the meat was just bad. I'm pretty sure the server forgot about it because it took a very long time when they took it back to cook and I felt like it was bad service not to offer a refund or a new piece. I could barely eat it. My friends was way better. read more

Terrible experience we waited an hour to get our food then when I got my food it was wrong Court the waitress forgot my loaded baked potato and gave me broccoli, the macaroni noddles weren't cooked all the way the silverware was dirty, and when these mistakes were out Court was very rude and someone else in my party asked for ranch and never received it overall terrible experience fire Court read more

We had a gift card and decided to drop in for a weekday dinner. It was really busy for a Tuesday which is a good sign to me! We were seated immediately, and got our drinks and dinner order taken shortly after. Never ran out of drinks/water and food showed up quickly, hot and fresh. I enjoyed the chicken critters, good and crisp. Veggies were veggies and fries were crispy and good! It was a good place to sit for a bit too, as they had wheel of fortune and lots of other shows on. Olympics would have been fun but that's all good. I will be back to spend up the gift card and maybe after it's done too! read more

Texas Roadhouse - Chicken Critters- - American Near Me - Memphis, Tennessee

Jayden made the night a great experience! Never felt like someone at a restaurant cared as much as he did. IMPECCABLE service will be returning just for this sweet boy. read more

We had the best meal and service here. I was highly impressed. The service was on point and all the employees were working together to provide an amazing experience. We had the onion blossom for appetizer and the ribeye with mac and cheese and green beans for our sides. It was enough for my husband and I to share. Can't wait to go back! read more

Enjoyed our lunch. Our waitress, Vee, was very sweet and fast. The food was really good. It was my first time trying the filet medallions and they were amazing. The ribs were just falling off the bone. The manager even stopped by twice just to make sure we were good. read more

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This particular location of Texas Roadhouse is in Memphis, Tennessee and offers an overall good experience for a meal. The service was friendly enough and the ambiance is what you would expect from a Texas Roadhouse. I went with a burger and it was a nice enough meal. read more

Rachel is the worst manger I've dealt w in a long time. She was too busy hanging up and avoiding the call to reach a resolution. Food is often cold. I order Togo yet my food is never correct. I can't order rolls online. I didn't receive any of my sauces or dressing for my meal so it was not worth the money. Disappointing. I called and they left me on the phone for over 30 minutes on hold hoping I'd hang up. Then I had to use a different number so I could speak to Rachel. The "manager" read more

First of all I love this place but we got seated and we ordered the waitress brought our salads and rolls and then she came backs mins later and asked if we needed to go boxes and we still hve not even received our entrees so I said to her we never even received our silverware then she said that if I don't get my silverware from the host then let someone know like as if it wasn't her job to get us silverware but I was immediately turned off by this time the knats were attacking our rolls and salad then she brought the entrees out still no silverware so she came back and brought the silverware with a handful of dirty dishes then handed me my silverware which my black napkin that it was wrapped in had all type of food crumbs on it I dusted it off then my steak came with shrimp she said my shrimp would be right out about time I finished my steak the shrimp came out she never asked if we wanted refills not one time I am very disappointed to the max I don't think I would return back to eat here the knats are horrible!!!!!!!!!!!! read more

there were 2 bartenders tonight.. Maddie and Jasmine. Maddie was AMAZING! She was working the whole bar by herself. barely saw that other girl the whole time we were there. food came out an hour after we ordered but other than that everything was fine. Give Maddie a raise and fire that other girl i'm telling you she was amazing, really made us feel at home! Maddie needs to consider higher bars to work at because this place isn't good enough for her! read more

We arrived at the restaurant at 4:50 p.m. The wait was 35 min. so we found three seats at the bar. We ordered three steaks at about 5:05 p.m. About 30 minutes later, we were told that our order had been sent to another party. We finally received the first steak at 5:50 p.m. and didn't receive the other two for five more minutes. No on at the restaurant offered any kind of compensation for the 45 minute delay. The restaurant was hot, stuffy, crowded and loud. Our experience certainly was not worth the $100.00 bill we were charged. We won't be back!!! read more

8-31-25 We were there for lunch and we were seated with no wait time. The order was in and the food came out with no problem. The only exception is when we asked more rolls. She gave us over baked rolls twice. Management needs to take notice. read more

SERVICE.. The hostesses and Managers are horrible. We arrived and told 10-20-minute wait unless we wanted to go to the bar area. We went to the bar area sat down. We were approached and told the area around the bar does not constitute BAR AREA... We were told to go back and put our name on the wait list, after SEVERAL other families had entered the restaurant. The manager Rachel told us we have a choice. VERY RUDE. The bartenders asked a patron to move down one seat to accommodate us. Once there, Maddie and Shayla WERE AMAZING.... GREAT JOB! ! ! ! read more

I love eating the bar. The waitresses and waiters are great! I enjoy the drink specials during happy hour. Food is good. The only issue is that it's always crowded, so I suggest getting there earlier in the day. read more

been here since 9pm it's 9:28 we have gotten our food no drinks still and i asked for the butter for the bread maybe 3 times still haven't gotten in. Hair in the food. The knife has straw paper all over it it's nasty. Normally it's fine coming here but idk whats up tn read more

Texas Roadhouse is a solid spot for a hearty meal. The rolls with cinnamon butter are always fresh and delicious, and the portions are big. My steak came out flavorful and close to how I ordered it. Service is friendly, just a little rushed when it's busy. Overall, great food and fun atmosphere. read more

Service is not what it use to be here. It took 20 minutes to get bread and over 30 minutes for our food. It's wasn't crowded so not sure what the hold up was. read more

Texas Roadhouse - Menu - American Near Me - Memphis, Tennessee

They dropped our trays right in front out us and no refunds. They also to black and ghetto and 0 customer service and the door has a hole in it. But they gave us a great discount but water is leaking on us and there's a big bone in my food read more

Texas Roadhouse - American Near Me - Memphis, Tennessee

Always consistent. Always packed. Great steaks, baked potato, and ribs. Not bad for a chain.

The worst branch of this chain I've ever visited. Will not return. Been twice in 2 years both awful. Another chain not meeting corporate standards in the Memphis area. What a shocker. Besides every single part of our families meals being not up to par the hours should state closing at 9 not 10 pm. As soon as it hits 9 pm nothing fresh is getting made or replenished. The menus also are absolutely disgusting covered in wet mixtures of food, grease, and cheese sauce. So gross i questioned the sanitation of anything after that. The steak sauce which if a steak is done correctly, you do not need, was rancid. Too many issues I could list. read more

Service was terrible after being on the wait list since 3:40pm and was told to be there by 5 and then an hour later they sent us a text saying the table was ready and it was not and then they asked us to go back outside to wait and when we did they took us off the wait list. I will never go back after that. If you are looking for a great team and service and amazing drinks and food go to the outback streak house in Cordova read more

I really enjoyed my meal at the Texas Roadhouse. The steak was on point. The sides were delicious. My taste buds were satisfied. Now in days it is difficult to find good service so I really appreciate the food, the clean environment and the friendly staff. Please keep up the good work. Thank you all. read more

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We did a walk-in here recently and the place was very busy, even though it was a weeknight.  That said, the hostess still greeted us with a smile and got us seated in under half an hour :-) Our server was very friendly, and got our food out to us very quickly once we'd ordered.  He also brought us extra bread (with their delcious cinnamon butter) when we asked for some. Tip: The portion sizes are quite generous, the food is very good and priced well given the quality and the portion sizes. While the music was a touch loud, it totally contributed to the "country" atmosphere they seem to be going for. read more

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My party, six of us ,arrived at approx. 6 Pm.It was very busy and we expected to wait a bit. We were told that there would be a 10 min wait. This turned into a 40 minute wait with nowhere to sit inside and it was raining outside. After being seated, three of us ordered Prime Rib with horseradish sauce. Our waitress came back in about 5 minutes and said that they only had one piece of Prime Rib and they were completely out of the sauce. Not a good start. We agreed that the one paying the bill should get the last piece and the others would get different steaks.He ordered it medium rare.I ordered my steak medium. There was a good wait for our food to arrive but when it did, the Prime Rib was tough, overcooked and inedible, and my steak was well done.There was a sudden blast of extremely loud music and no one could hear anything else so we had to stop communicating for a couple of minutes until whatever was going on stopped.My wife's string beans were gross because of some metallic taste. The waitress was good and took care of us very well,but the other things were unacceptable for Texas Roadhouse. There were a few other minor problems, but no steak house should be out of a staple like Prime Rib and the sauce. We looked at the steaks in the entrance cold case before being seated to check on the quality and to see if we wanted to pick one of those. Not one of the steaks had any marbling to speak of and it showed in the final product. I can't prove it, but their meat almost has to be Select grade, not even Choice and nowhere near Prime. We were all disappointed with the quality of the food and my wife and I will not be returning. read more

We enjoyed our Labor Day out listening to live music and wine tasting at the Arts and Crafts Festival. Then, we decided to have dinner at one of my fave spots and of course I had my goto meal- the grilled chops. The salads are always made fresh and the rolls were hot out of the oven. #laborday2022 #memphisfoodblogger read more

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Took my daughter and her boyfriend... and we had the rudest waitress ever! Barbra was horrible. She came up to table and said "What y'all getting?". No greeting or anything. She stormed off after we ordered, and when we asked to make a To/Go order, she started babbling about flipping tables. Listen... I know it's Memphis but come on. Don't hire these mean people for service positions. I'm scared to even go back smh. Steak was also burned. Just ridiculous. read more