Horrible experience along with horrible food and management. Ordered a 6 oz. steak and from the looks of it, looks like they cut a bigger steak into 2 pieces in order to save money. The steak was disgusting. Couldn't even swallow the small piece I had cut. My sons steak was the same. He asked for a new steak. When the manager came out 30 minutes later, I tried to tell him about my steak but didn't seem like he cared. He brushed me off and continued to ask my son if his was ok. Will not becoming back read more

I am so disappointed I was so excited to go eat there and what I got was very disappointed first they sat us Down waited 15 minutes for our waitress came ordered our drinks came and spilled all the water just clean the table but left all the water on the floor and it was already dirty to begin with then our food came omg the gravy and chicken fried steak was so salty and the mashed potatoes as well we just ate 1/4 of it complained to the manager she knocked off 15$ still I won't be going back for awhile maybe we came to soon for the visit read more

As always the service is horrible they gave my daughter water down macaroni! Charged my husband for an 8oz steak when he clearly got a 6oz and the shrimp was cold. We did notify the manager but didn't do nothing about it. NOT COMING BACK! read more

Food was good. Service was terrible! The waiter handed everything to us and never once sat anything down on the table himself. He even managed to spill a drink. He never walked over to the other side of the table, just handed plates over that were hot with no warning. To get the attention of my dad for his order...he waved...WAVED...no "and for you sir?". We told the manger but the attitude was like "yeah okay." Let just say that is last time to Texas Roadhouse! read more

Food is always VERY good, we used to frequent Outback but their food started sucking. It's a little loud though, so if you want to visit it might be hard with a big party. Service is always very good. Noticed a bad review from a vegan, obviously you're not going to get much to choose from at a steak house in TEXAS. And yes, the decor is going to be offensive for a person who doesn't eat meat. read more

Do not expect good or even mediocre service at this place... Having dinner with my mother on Veterans Day for my dad! Sad sad service! We wait 15 minutes before we waved someone down and asked if we had a waiter. I give up! I will not be back! Thank you Dad for your service! They could learn a thing or two! read more

I will only give it 2 stars because of the food that is it, service was horrendous. It was my first and definitely my last time going. We went for my dad's birthday since we seen good reviews we decided to try it. Our waiter could not answer any single question we had... Good thing he asked another 2 to 3 people so they could come and explain (rolling eyes here) We were a little group and had to sit us at different booths since they don't have any tables. We barely fit... And they put us in some corner some where. I told the waiter it was my dad's bday and thought they could surprise him and embarrass him by singing to him (since I heard them doing it to others) he asked "Do you really want us to sing?" Ugh yes... That's the whole point... I seen his attitude and told him just bring the dang cheesecake. -__- never again... I'll take my money else where. read more

Robert was a great waiter. If he don't get it right the first time he is sure to apologize and take care of it Asap. cinnamon butter was so good with the hot fresh rolls. my ribeye (medium rare) cooked to perfection. avoid the roadhouse steak sauce though. just ask for a1... save your mouth from the burnt taste of that sauce. read more

I was so disappointed with the service we recieved when went there to celebrate my nephews birthday as a group of 9. We were told that they couldn't accommodate us as a group. We told them that we could take two tables then they lady said she could not guarantee that we would be seated next to each other really? We were celebrating a birthday. I don't understand this, what kind of restaurant is this that they can't accommodate large groups. The sad part of this is she didn't even acted like she was sorry about this or anything. Take it or leave it! Really!!!! Well needless to say that we ended up at olive garden where they are not afraid to serve more then 8 people at at time. Fair warning if you have a group of more then 8 don't bother to go to Texas road house they will not make an effort to accommodate your group! ! read more

We went on date last night and felt like steak. When we pulled up the line was out the door but somehow we got sat right away. It was a crowded Saturday night but our server was attentive. Our food was hot and fresh and delicious! We had no complaints but I would say that busboys were being a bit sloppy. I know they were trying to clear tables fast but they were leaving trash on chairs and leaving messes where they say their bins down. It was a good night. read more

My 12 years young daughter Melia wanted steak for her Birthdayand choose Texas Road House. We went around 6pm on a Tuesday it was pretty slow , we got seated fast. Our waitress Vanessa was great keeped our glasses full and fresh rolls on our table. The Restrooms were clean but I wish restaurants would put some kind of step stool for the kiddos to wash their hands. read more

Let's start at the beginning, the hostesses he kitchen was ignore you when you arrive. They stand chit with their backs to you. When your name is called they grab the bread and walk away. We were left standing there. We were not even asked to follow her or spoke to at all. The restaurant is always dirty. When I looked in the kitchen walking by I was so grossed out. The kitchen was very dirty. When our food did arrived my steak had a short black hair on the plate. I sent the food back and we will not eat there again. We have given this place 3 tries and are always disappointed. Do yourself a favor and drive to the Clear Lake or the Pearland Roadhouse instead. read more

My fiancée and I go here pretty often. I love the salads and he loves the steaks. You get a lot of food for your money. Also the drinks are great (gotta try the Jamacian Cowboy). But when we went here tonight, while we still had a great experience with the food, our server Scott, was incredibly rude. He kept making little comments that were probably meant to be funny but most definitely were not. His attitude ruined our trip and lead me to leave only 3 stars. read more

I use this place to take clients to dinner or lunch..I wouldn't come here with my family I don't think the steaks are ok buttered corn is corn out of a can ribs are a little dry...nothing really jumps out and makes me want to spend my own money here. I mean think about it...how many better places are there in Houston to get a steak than this chain. It's fine for clients they don't care it's free lunch. Otherwise meh read more

Service was horrible, I dont like writing reviews whether good or bad but honestly thats how bad it was at this specific location. We always go to clearlake location (which is great) but nope I decided to give pasadena another try..Not only did it take a long time for the food to come out but when it did the food was cold, the steak, the mashed potatoes and rice.....never coming here again will stick with clearlake. read more

Don't know what happened here but new management doesn't have a clue. I bet their revenue has really dropped in the last year. Amazing how a good thing can go down the crapper so quickly read more

We went to this Texas Roadhouse for the first time a few days ago. I called in when we were on the way so that we wouldn't have to wait long to be seated,, and when we got there, the table was ready. No waiting at all and it was a packed house! The food was outstanding, the waitress that we had was on top of her game, especially considering how busy they were. The food came out fast, hot, and cooked to perfection. We have been to other Texas Roadhouse restaurants, and they are all wonderful, but this one really stood out. read more

I signed up with yelp just to rate this restaurant. My skin was crawling when my husband and I quickly hopped up and left $20 to cover 2 barely touched margaritas & a full order of fried pickkes. Aside from peanut crumbs everywhere. Our booth was caked with grimey food. The small roach crawling on the katchup showed signs that this place wasn't overlooked... or didn't just have a busy crowd. They were all around filthy with the generational roaches to prove it!!! I will definitely be writing the local city inspectors. Families and kids should not be exposed to this level of unsanitary condictions.. read more

On March 29 we had a party of 12 to celebrate my grand-daughter's birthday. We have eaten there before and the food and service are great. HOWEVER, we were turned down because we had more that 8 people in our group. I've taken family from out of town there before and our groups (over 8) were accommodated nicely. What a shock for a restaurant to turn down business! I guess they make enough money that they didn't need our business. We will eat elsewhere from now on. read more

Worst service I have ever experienced! Took over 30 mins just to get our drinks! Our order was input incorrectly, waitress gave me a bad attitude when I told her my order was wrong. Tried to argue with me that I didn't give her the right order. Her service was so bad I had to get the manager involved and request a new server. Never coming back! read more

I don't know why, but this location can't seem to get it together. Every time I ask for a medium steak, it's wrong. I've gotten to a point where I just eat it however it comes. BBQ chicken has come out dry several times. Most of the wait staff are ding dong high school kids. I only go because my wife likes it. Usually a good restaurant, but this location stinks. read more

Not one of the Roadhouse's better locations. Their staff are slow, and there's always a wait. Trying to walk through the place you have to turn sideways and push past groups of staff as they gather to laugh and joke instead of doing their job. Once you get seated the wait staff will notify you, several times, that they'll be right with you as they walk by a couple of times. Hope your orders right the first time, as the wait staff won't be back for 10+ minutes to correct it if not. Go ahead and request your check when you get your dinner, otherwise you'll have another 10 minute wait for the server to get it to you, followed by a nice wait for your card to be brought back to you. Not a location I'll be visiting again soon. read more

1st time here and last. Ordered to go. Salmon-dry dry dry but very thick. Bake potato was very old. Skin was burnt and dry potato. Green beans not to to my liking. 2nd order was catfish- thick crust and no flavor. Green beans-yuck. Salad was good. Rolls were ok. Like real butter. Will never eat from there again. We wasted our money. read more

We come here often but we don't like that we do a call ahead from our arrival and still don't get a buzzer until our entire parter is present. Then have to wait additional 15 or more minutes. Plus host is not always friendly to all guests. read more

Texas Roadhouse - This is including call ahead... still have to wait additional 20 or more minutes. - Steakhouses Near Me - Pasadena, Texas

Actually, I like this steakhouse, Good cuts of beef for a good price, wait staff has been good, But every once and a while I get a steak that is very undercooked, but so far, they have been able to redeem themselves by recooking it perfectly. read more

Always satisfied with the food and the waitstaff. However, the sound system sucks. This afternoon my wife and I were dining and the music was so staticky and loud it ruined the meal. I complained and nothing was done. May have to find another steakhouse. read more

The food here had always been okay. Service in the bar area is terrible....I tried it 4to 5 times now and never want to come back! I guess I'll have to try saltgrass next time... so disappointed! read more

Texas Roadhouse is my fav place to eat steak. Great salads, fresh buttery rolls, and great steak at an awesome price! Kinda loud and rowdy- but I like that kind of atmosphere. Have fun!!!! read more

By far, my favorite steakhouse and my favorite location!! This location is always clean and has the friendliest of employees. Their food is cooked to perfection!! My weakness is always the fried pickles. The steaks are tender and the sides are so tasty! I visited today and I already can't wait to return. read more

Food is good but twice my husband ordered blu cheese with his salad and got ranch. The hostesses just seem not to care about who comes in. The waiters are ok but need to be more attentive. read more

Service is basic. Plates were dirty had food still stuck to them had to ask for clean ones. Menus were greasy full of crumbs stuck inside, butter was also stuck inside the menu. Food is good/average, butter for their rolls is the best part. read more

Good was great like always, Luke was our waiter. He was awesome until we closed the tab and ordered a last round of drinks. Stayed there at least 15-20 minutes after and not once did he check on us again. We could have ordered another round or maybe needed a water. Don't forget about your tables just because they already tipped you. We were there enough time after to simply ask if we were fine or add on to the sales. read more

Nothing to write home about. Decent food, but always packed. I've had similar steaks for less at divier places, but no biggie. I think the cost here is mostly in the ambiance. Service is decent, too. read more

The salad here is always fresh and crispy. The oven roasted chicken is delicious. One of my other favorites is the fried catfish, which is surprisingly good, despite the fact this is primarily a steak house. I have always had great servers. read more

The family visited this restaurant for dinner tonight. Great service by our waiter Rogelio. The rolls and sweet cinnamon butter are awesome. We sat at the bar area book and were able to watch the football game. I will be requesting the booths in the bar are next time we go. Good comfort food. read more

Single patron seated next to family with small child that they had a hard time controlling. My waiter Luke was very good but, the waiter for the family with the child behind me could use a shower and deodorant. When he brought their food on the tray lifted to his shoulder, the overwhelming BO was more than obvious. The steak was good as always but mr BO drags the rating down two stars. Maybe more attention to customer placement and a hygiene talk to staff will raise the level of the dining experience at this location. read more

LOVE IT!! The food is DELICIOUS!! The place is nice. The service is great and the manager, Ashely, make sure everyone leave with a big smile and a full stomach. 10 STARS!! read more

Great customer service today at the bar, ribeye cooked to medium perfection. Great atmosphere

The bread and the dip here are my favorite! The food are also good as well. The service here is alright and people here are friendly

I really like this restaurant. The service was not amazing but I was satisfied with my visit. The food was really good and the bread was to die for, as usual! read more