I had chosen to go to this place for my birthday dinner with my family did not know how it was going to turn out the cook's ended up over cooking our meals had them send it back then they brought it back under cooked after the second time it had stirred up the rest of my family and totally ruined the dinner Would recommend spending a lil bit extra and going to a different steakhouse where they actually know how to cook a steak. read more

I've ordered takeout twice from them now and every time the order is perfect. Steaks and sides are cooked perfectly. I'm not sure why they have low stars. I'm big on consistency and thus far this location has delivered. read more

Fantastic experience. Our server, Omar, was great. He was very attentive. The food was so good. Love the green beans. Will definitely be back. read more

Went in today for a lateish dinner with my boyfriend. Service was definitely... something. Our entree orders were both wrong. Had to ask for my drink order to be fixed as well. Manager wasn't as quick to check in as they usually are. Definitely disappointing considering the restaurant wasn't even half full. Seem like every time we come in their service gets worse. read more

Margaritas are awesome! The shrimp kicker for your meal is about 6 shrimp for 6 bucks. Not a great deal but they were good. read more

Texas Roadhouse - Inside the roadhouse - Steakhouses Near Me - Pasadena, Texas

It a good time for the kids but the food is just okay but not amazing. Texas Roadhouse is a good standby in a new area when you don't want to take a chance on the local fare. read more

Ate at this place for the first time and developed food poisoning the following day. This is the only meal that I didn't have in common with my girl, friends, or coworkers and since no one else was ill this was the most likely source of the food poisoning. I had a chicken salad and it seemed good at the time, but something must have been prepared incorrectly. read more

This place rocks my world! I'm a big steak person and boy oh boy this place makes my knees so weak when thinking about their juicy, tender, mouth watering steaks! Not to mention their complementary rolls are just phenomenal! read more

My girlfriend and I had dinner here .We have been here a few times in the past. The service is usually on spot but my steak was over cooked and my girlfriends margarita was watered down and extremely sweet. I told the waitress about it and she did offer to fix it but I was tired and didn't want to wait so I told her not to bother with it I just wanted her know. They do have good steaks when they are cooked right. read more

After eating my meal, a roach crawled on my shoulder. This roach was the little one, the one you know is a result of a dirty restaurant. The manager offered to pay for half of my meal. I will never eat there again. read more

Never disappoints! Their ribs are my absolute favorite. The sides are awesome and served piping hot. On my last visit the ribs were a little overcooked and dry. Not being one to complain, I didn't say anything. As it turned out, I didn't have to. A waiter noticed, and told the kitchen to get me s fresh rack, along with new sides. Awesome service and excellent food always! read more

I noticed during my visit that they sit the minorities on the south side of the building. Very strange but most of the white people were seated in the center of the restaurant and at the bar. Lol. Any who, we waited 35 min for our food on an average Friday night while others got their food before us. It didn't come until the manager came around and asked how everything was. Told her we were still waiting and magically our food came out within seconds. Oh but wait, the BBQ chicken and the steak were at room temp! The veggies were hot, but who fills up on green beans and mashed potatoes? After one bite I asked for the check and they had the audacity to charge me for the two drinks we ordered while we waited. Nope, done with this one. So long WhiteFolks Roadhouse. read more

Food is great! and the bartenders are awesome as hell as well. However, I'm giving this place 3 stars only because I was given my food cold, and after nicely asking to receive a new plate please, i was called a stupid bitch by A manager named Crystal. She's the only fat manager there. Keeping myself together, i asked for the General Manager. Spoke to a man Named Jason Bolton. He was a shiny bald mister clean looking guy. Jason kept insisting if he could give me a new plate, disregarding the fact that his manager on duty had just called me a "stupid bitch." Seemed like all he was concerned about was himself and his money, a prick's narcissist attitude if you ask me. Ive since then spoken to former employees who have worked there who, in addition, have ALSO had things to say about Mr. Bolton. Saying they have seen him chug a beer on premises while working, and that he really didn't give a damn about his employees, and that he only came around when it was to be benefitting himself and his restaurant.. Saying he also has a history of alcoholism. Nonetheless i hope i never see That lady manager or his self centered peace of shit again in my life. God bless them foreal. read more

I love this place! Come here very often and peanuts are good. There steaks are amazing, as well as the baked potato. If you have peanut allergy, don't come here. Otherwise, one word- AWESOME!! read more

The to go staff is always happy to help. The hostesses are hit-and-miss. The wait staff is always Pleasant. The food is hit and miss but when it's good it's really good. You can tell when the manager is on site. The Cook staff produce a lot of food very quickly. read more

i love ur foood!!!!! Its so good omg i went today and ur food is the best!! Except that the waiter was a little rude but the food was great! I didn't mind the waiter cause i went too your restaurant too eat not too make friends with your waiter over all i loved your food :) read more

Really love this place. Always get treated well whenever I eat here. Not the cheapest food you can find, but definitely worth it. Great food and always tastes fresher than any other place I eat at. Get Luke or Micah as your server. Had both of them and they are amazing. read more

Love this place! people there are always soo nice and the waiters can always take humor! the only downfall is their customers, but what's there to expect of curse i wont let that take away from their quality food and awesome looking atmosphere. read more

Peanuts, Peanuts and more Peanuts. OMG! The peanuts, it should be illegal the amount of peanuts I have just consumed. The beer is so good, and the rolls are very good along with the cinnamon butter, it's amazing. Snake bites and steak kabobs, for me. Ribeye and loaded backed potato for Tim. He seems happy and satisfied. A meal well served and a great atmosphere. read more

If you have kids this is a great place to go. Why? Because they can throw peanut shells on the floor & no one cares!!! Food is great, drinks are great & clean restrooms. read more

Very disappointed in this place! My friend and I decided to have dinner here the other night and we each ordered a steak. My friend is pregnant so she ordered hers well done. We got our steaks and began eating mine was cooked the way I ordered it (medium) but as she cut into her steak we began to see hers was pink in the inside. A lot more pink than a pregnant woman should eat. So we called our waitress and told her it wasn't cooked like we asked she said I'll get that fixed for you. They took a good 15-20 minutes to bring her plate back just to see the same strips of steak she cut but now just burnt. I was shocked at how unsanitary and unprofessional of them as a restaurant. They took her cut up steak which she had already touched and ate a little from and put it back on the grill to recook instead of just cooking a new steak the way she ordered it in the first place. She couldn't even eat it because of how burned it was at this point. I know the waitress and manager could see I had a displeased look on my face and I regret not speaking up there. This experience has completely turned me off from this location and I will not be returning here. read more

Texas Roadhouse - Burned steak strips. This is straight out of the kitchen. - Steakhouses Near Me - Pasadena, Texas

I am done with this place. This about the 4th or 5th time we have come to this particular location, both for lunch or dinner, both weekend and weekday - and received HORRIBLE service. This time we waited for 5 minutes for the other 3 members of our party to enter the restaurant, because it would just be unthinkable to seat a party before they are all there - EVEN THOUGH THE PLACE WAS MORE THAN HALF EMPTY. We were are all there we are told, rudely, that we can't even seated for at least 30 minutes - while I am looking at 10-15 empty tables. So we ask if they could split us to 3 and 4. Again the hostess tells us it will be 30 minutes. I am so done with the poor management and poor service at this place. The food has generally been very good over the years, but management and service has deteriorated to the point of being worthless. I know it is tough to keep good employees in this booming economy, but that is on management, not us. I am done - don't waste your time! read more

Short wait to sit down. Friendly staff and great food. My steak came out the wrong temp and a manager came out immediately to apologize and fix the situation. I was pleasantly surprised as to how quickly I was in and out of the restaurant.(I was short on time) read more

Our server was friendly, we were seated quickly, and the food arrived fast. Beyond that, I was disappointed. To begin with, the iced tea was weak. Then, my medium rare steak turned out as medium well. When I pointed it out to the server, she took it back and was apologetic. Once it was ready, the manager delivered my entree to the table. Alas, I was disappointed in how it tasted. My baked potato also wasn't very good. read more

We haven't been here in probably over a year but decided to give it another try. We were very pleasantly surprised with this visit! Rolls were piping hot, Caesar Salad was cold with just enough dressing. My steak came out just as I ordered. The only con is that my baked potato was a little undercooked, but still good. We'll be back! read more

I've been to this Texas Roadhouse several times. The food is always cooked right and the staff is friendly and helpful. The service is always quick and they keep things moving. My favorite is the 16-oz Ribeye, but my wife likes their Prime Rib. The chili is very good and I like that as a side order. I don't give very many restaurants a 5-star rating for great food, nice atmosphere and really good service. Most of the time, restaurants I really like only get 4-stars. It takes something special to get to that next level. This Texas Roadhouse deserves it. read more

what is wrong with the management here ? they allow their waiters to use drugs?!?!?! I was parking in the back and about 5 employee were smokeing a rolled cigarette that did not smell like tobacoo I did not stop to eat bc of that .... I wish I would have bc I swear one of them was wearing a button up shirt like he was a manager read more

This used to be a great place to go eat. Lately (last couple of trips) the food was not up to par. We went the other night and I ordered my steak medium. It came out bleeding a little bit and would not stop. I told the waitress to take it back and get them to microwave it for about 10 seconds and it would be perfect. She brought back some sizzling shoe leather. Usually they recook it or cook you another one. I didn't want to wait while my wife ate her meal. 10 seconds would have made it just right. I won't be going back. read more

I have always loved their food and always will. I will never let reviews make up my mind on wether I will visit their establishment or not. I forgot what holiday we were celebrating at home but me and my partner ordered take out, I showed up to pick it up and took it home. It was amazing food as usual. As for as the service, well I can only say that the young hispanic girl working that night was working her ass off and directly beside her were 6 yes 6 employees not even offering to help her. I know all the ropes of a restaurant and even if it is not your " area or station" I am in your restaurant and I AM your responsibility no matter where I am or who's station I am in. The young lady was swamped and nobody I mean NOBODY even offered to help ME, forget her but I am the customer. They sat around staring at me and the other couples in line they just stood there playing. I thought I was in junior high school with a group of idiots. I felt so sorry for her I tipped her $10.00 because I knew she was busting ass trying to help us and even did it with a smile and apologized for the wait. Man i swear I sound like my mom saying this but its true; " kids these days have no respect for customer service or their jobs" they have this sense of entitlement like they deserve something. Anyways, I got home and my order was wrong meaning they forgot two of my sides. I didn't bother calling and complaining because I knew it wasn't her fault. It was the kitchen. Will I eat there again, YES and I will tonight. I only hope she is working there. I am giving the place 4 stars because I went there because of the food and the food was amazing even after I traveled with it for 20 minutes. Im not giving it 5 stars because I think its everyones responsibility to make sure ALL of the food I pad for goes home with me. read more

Asked for a table and was promptly informed that none were available. On the way to a booth, two open tables appeared available. When I asked, I was informed by a server that the tables must have been reserved. Texas Roadhouse does accept reservations - 1st of two mistakes. After several minutes of discussing the matter with a manager, two people were escorted past the small crowd wanting to participate in the matter and sat at the tables in question - 2nd mistake. There will not be a third. read more

The only steakhouse around that won't sit more than 5 people. Party of 9, no guarantee you can sit together. None of the other Roadhouses do this. Service often feels rushed also! They should consider better CUSTOMER SERVICE. read more

This is an easy one. When I want to simply have a good steak steak dinner , I'll go here. Now, this isn't a business casual atmosphere, it's Pasadena Texas yall. So throw on some flip flops and go. There's something about this location because the one by Baybrook Mall doesn't quite hit the mark for me like this one does. Again a steak and potatoes review for a good steak and potatoes. Sweet potato loaded and bowl of chilli loaded with your meal is always on point. I believe it's my favorite chilli locally. For me, it's my favorite chilli, but I like a heavy tomato flavor in chilli, adds a bit of sweetness to it. Plus the purple onions in it assist that. Not much to report , just simply a very good steak , I've never had issues with how it's cooked (Medium Rare) and i guess being that I've NEVER had a bad experience here, again, for me....it's my favorite steak house near home, without driving into H-Town. Oh yeah, and the rolls and cinnamon butter IMO are very good as well. read more

My son really wanted to eat here for his 10th birthday so I called to put my name on the list for 8 people. Whoever the girl was that answered the phone was rude and said they don't take reservations. I told her I understood and that I was just calling to put my party on the list. She told me to call back an hour before. I came in at 6pm to try and put my party on the list. 3 of us we're here and 4 on the way. She told me to come back up when everyone is here. Meanwhile everyone else is walking in and being seated. When they called us up to be seated, they said oh sorry we don't have a table for you yet. Really? Well I guess not since you filled them all while we were sitting here read more

Great food, great service and great cold beer! We did the call ahead waiting by phone and when we got there after 5 min we got a table, but we stayed at the bar. Savanna and Kaitlin at the bar were superb!!! We order rattle snakes and steaks. Food was warm and on time. read more

food is v good but management not so much. left my school ID and called to see if they could hold it till monday since it was friday i left it there and i was going out of town. so here i am monday waiting to find my id and they threw it out!!!! hm interesting. manager seemed sweet but when she left she seemed v grumpy so 11/10 would not recommend read more

My family had a wonderful experience this past weekend at Texas Roadhouse. We had a party of 16, but TR did a fantastic job accommodating us the best they could. Their maximum table size is 8, so they had to split us up, but after calling ahead one hour in advance, they were able to secure two 8-person tables a few feet away from each other. The food was tasty and very reasonably priced. The country music playing in the background is a plus and helps maintain a fun and relaxing environment. Love the warm, squishy rolls they provide when they seat you. The waiter was great about refilling drinks and checking in, even though they were super busy on a Saturday night. Appreciative of TR and the TR staff for a nice time. read more

Had a horrible experience. Had to send my steak back twice because it was cooked wrong. Chef must not know how to cook a damn steak!

Amazing steaks..Ice cold beer...great service...just what i was looking for after a long day!!!

We went there to eat July 17th. First when you walk in the sour smell about knocks you back. It's almost as if they never clean the floors. We sat down at our table and could see the layer of grease and funk on the floor. Then they had no rolls ready, we didn't get those until the appetizer showed up. They didn't have any rattlesnake bites. Which is silly since they don't even open till four and we were there at seven. While sitting there we noticed the bus boys kept resting their dish buckets on the peanut barrel and they were eating from the bucket, socializing and stuffing their pockets with peanuts Apparently this is the norm since the manager just walked on by them numerous times. (He actually just seemed to walk around doing nothing) without saying a word. I really like the food to bad it's so smelly to enjoy the smell of your steak! !!! They made me put one start to post. I would have liked to put a negative star!!!!!! read more

Very disappointed with a ribeye that I had to literally saw back and forth with the knife. They offered to replace, but we didn't have time. They should never serve such an inedible item. read more