We've eaten here dozens of times. Great food and service! Texas Roadhouse is to be commended for the community involvement as well.

Awful. Just awful. We live in the direct area and we both adore the menu and we get carryout. They screw up every single order. No sides. No chicken for chicken critter salad. Rare beef is well done and cold. No rolls. Numerous complaints from those waiting in line near us (yes, we all commiserate over this). The store is just not able to handle the clientele...so they ruin all the meals. Stay away! Go to Frederick or Hanover, PA instead. Both are great stores. Or! There is a brand new Outback going in within a mile of this TR, just because.... read more

This is your typical American food-chain. If your Gluten-free you'll be better off somewhere else; that's not to say that they don't have GF, they're just rigid (which is stupid). They nickel-and-dime you for things that "should" come with the meal you order (which is stupid). Heck, they even nickel-and-fine you over a kids meal coupon (which is stupid). To top it off, the food, at best, is average. This particular TRH got 1 additional star was because our waitress was very good. Beyond that, I can't think of why one reason why I would ever go back. read more

Always great food and kind and efficient waitress/waiters service. Highly recommend Wait is never as long as they say it will be! read more

So I was plotting on this place all day. I was doing a little bit of Christmas Shopping with my mother and on the way to the all I saw a sign for Texas Roadhouse. I KNEW that was stopping here on the way back and no one was stopping me. So upon arrival everyone was nice. I was greeted by at least five people. I don't know if you know but.... I love a greeting, I love great customer service. You have only seven seconds to make a first impression with me. They asked me if I wanted to pick out my own steak, but I wasn't sure so I just went to my seat. My waitress name was Raevenna and she was amazing! She was pretty, sweet, and gave the BEST service. She even had a cute pair of glasses and her hair was cute too. I am not saying that if my waitress wasn't pretty I wouldn't have good service but what I am saying is that she was a package deal. Funny but my mother steak was better than mine so I ate all of hers and promised myself that I was going to go to outback the next day and order the Rib Eye Steak . I was kinda skeptical to come here, all the way out Westminster because this isn't really my neighborhood! I didn't know how the customer service was going to be. I wasn't sure if when I walked through that door everyone was going to look at me as if I said " Large Marge sent me" read more

Very unsanitary. The steaks were good but you can't enjoy your meal when the utensils are dirty first thing and the dishes smell like bacteria infested dishwasher, it even affected the taste of my potatoes where it touched the bowl. Felt sick that night. read more

The food is always delicious but please be careful to check your bag for all items you ordered and paid for. Since Covid, I have picked up two orders that were missing items. The first order was missing a shrimp skewer and the second had no container of salad dressing and no rolls or butter. read more

TR is good for what it is - dependable chain restaurant with family oriented dining options and standardized menus to choose from. I think people are comforted by uniformity of presentation and appearance. It's the whole concept of chain dining the same everywhere; always a food safe zone. In terms of high quality, its "eh". For example, once you get through the initial peanuts and gooey sweet cinnamon sugar rolls, every side dish I've had here (aside from salad) is overly salted. Salt brings out flavor, but when the vegetables are mushy, over cooked and over salted, it's just yucky. Even the steak fries are little sodium bombs. There's plenty that's good here- price isn't bad, service is quick, your kids will be happy, and the waitresses really hustle. You can't argue with their success and business model because there is a line out the door most nights. But for a really good steak, head elsewhere. read more

Fantastic service! Wonderful food! As vegetarians, I never thought I would ever try the TR chains. Now it's at the top of my list! This is a great place for all dietary needs. read more

Overall, they're quick and their main courses are good. They have a couple smartasses that man the phones (I have teenagers--I get it) but they're curbside is dependable (no signage for it--pull up to the front door). Their weakness is sides. Never once have they gotten it right for weak salads, for our whole staff' order! The portion sizes are pitiful, especially the vegetables. It's low on our staff list of takeout but they have good meat plates. read more

Got a steak to go. Staying at the hotel next door but the steak was not hot , could not have been more than 5 minutes from picking it up. The plastic cutlery furnished was not adequate to cut the meat. I'm aware that this is an inexpensive steakhouse but the meat was of low quality. The baked potato was over cooked as were the green beans. This was my first and last visit to this chain. read more

The ribeye looked and tasted like it was boiled. It was a light brown color throughout, no grill marks no searing on the outside. I will never order this cut of steak again. The baked patatoe was good however, and the green salad didn't seem fresh. read more

This place isn't bad, but it could be a lot better. Mr. X and I used to frequent this Texas Roadhouse fairly frequently, but the quality of the service seems to have gone down in recent years. I'm not saying this is true of all the Texas Roadhouse restaurants however, as this is really the only one we frequent. Upon entering and approaching the host stand, you get a distinct feeling of being very rushed, as the host quickly recites an obviously programmed directive while taking you to your seat. "Been here before?" I think I heard her say over her shoulder in an effort barely heard over the blaring C&W music. "Yes, I responded. Many times." Mr. X and I were still scooting our generous posteriors into the booth as she's tossing menus at us and asking for our app orders. I told her we will need a few minutes as we obviously haven't even picked up the menus yet. We placed an order for some iced teas to drink. They have great iced tea by the way. While looking over the menus, we wolfed down the fresh baked rolls and honey butter they serve when seating you. This shit is like CRACK and I'm not even kidding. It's by far the one and only most amazing thing about Texas Roadhouse. OMFG! Our 4 rolls were gone in about 2 minutes. The officials at the big TR office complex must sit around laughing with each other about how this one free food item they serve is probably 99% of the reason folks return. Genius. The next sign of trouble was when we both ordered chili for our apps. Our server told us it came with cheese on top, but neglected to tell us it was covered in chopped onion also, which Mr. X hates. Secondly, I asked us for extra crackers for both of our chilis, but Mr. X received only one package total, and I got three. By the way, it came with PLASTIC SPOON UTENSILS. YES, THAT'S RIGHT-- PLASTIC SPOONS. Still, it's still good hot chili though, once you get past all the serving mishaps. Mr. X and I both ordered the boneless Ribeye steaks, and they were juicy and cooked perfectly. I had no issue with my food at all, it's almost always very good, but this time Mr. X had an issue with his steak fries. They were cold on arriving, with the cheese still room temp and not melty at all. We usually love the steak fries, but this time they failed. We flagged down our server who said she would replace them. A minute or so minutes later she returned to say that new fries were on the way, but alas they never came. We were finished our meal anyway, so we just let it go. I shared my baked potato with Mr. X and we were good to go, but that was just a very easily fixable thing, causing yet another glitch in the service that dropped my review down a star. Our server returned a bit later (with zero apology for the MIA fries) with our bill pre-printed in her hand, which I despise. As she clutched it to her chest as if it were a Rosary, she asked if we wanted any dessert. I assume that most customers say "no thanks", and in that case she's home free on the effort, as now all she had to do was slap the bill down for us, which she did, right into a big puddle of iced tea glass condensation. But I had a surprise for her! A $20 gift card! So back to the register she had to go, returning a few minutes later with the revised bill which was also slapped down into the same wet slop on the table. The entire TR experience is always lackluster. Not particularly terrible, but just really bland. You do not get that same feeling at Outback or Longhorn, their main competitors. I don't like feeling rushed through a restaurant visit, especially when it was after 8:30 on a weeknight evening and the restaurant had zero wait time. The pre-programmed feel of the server's speech is a bit weird also-- it's very much like being served by robots. I know that's a bit of a stretch, but that vibe is definitely there. As I said before, in general the food is very good and the steaks are great. We will go back, but come on TR, you can do better. Restaurants need to know that if the service is outstanding, in many cases you can feed customers cut up car tires and they'll still be happy. But when service lacks, the best food in the world won't get a customer to return. read more

First time eating here since COVID started. Everything was clean and every other booth roped off. Each booth has a plastic partition. The sever Tracey was masked and great. Food kinda came out all at once Tracey apologized and said they were short handed but it was delicious! My Margarita was excellent, no ice chunks.... bravo the the bartender! Lots of folks eating outside as well. But we felt pretty confident about eating inside. All around good experience. read more

Consistently good food. I've been coming here for around 10 years and they always have quality food. I especially appreciate that they make their Caesar dressing from scratch. And for a steak restaurant, even their salmon is quite tasty. read more

There was nothing special about this experience, the wait was long and we were certainly starving by the time we sat down to dinner. Our waitress was good, she was attentive and got our orders correct but didn't go beyond the necessary in terms of friendly chatter. The rolls, as always, we fantastic and probably the best part of the meal. The food was in no way bad, just par and a little pricey for par. My recommendation would be to make sure your food is cooked exactly how you asked for it to be cooked, we tend to let things slide and I think that detracts from the overall experience. read more

Texas Roadhouse - Steakhouses Near Me - Westminster, Maryland

Well would have been more stars but some major issues with the cleanliness of our table. It was sticky.. so much so the plates stuck to the table and around the condiments and menu holder it was nasty like they never clean it. Service was good and she did a good job at keeping an eye on us. The steaks 2 out of 3 were cooked as requested. One steak was a little over done. The other thing that was a bit odd and irritating was a bottle of steak sauce was sealed (new) and we had to open it up.. nothing like getting hot food and only have to open up a factory sealed bottle. The little things. read more

Good food and service. Pleasant staff. But, we told them they were flying the flag of Texas upside down (Black Friday 2017). They did not change it while we were there. We went back eight days later (Saturday, 2 Dec 2017) and they still had not changed it. If they don't know how to fly a flag, maybe they should just call themselves "Roadhouse" and drop the "Texas" part since they do not seem deserving of it. read more

Texas Roadhouse - Texas Roadhouse, Westminster, MD, Saturday, 2 Dec 2017. Still flying the Texas flag upside down. - Steakhouses Near Me - Westminster, Maryland

As you approach the front door, they have an awesome picture of ribs saying fall off the bone ribs, like melt-in-your-mouth kind of picture. Let me start by saying YES I know it's a Steakhouse, well the picture made me decided to go ahead and get the full rack of ribs. Wow, they were so burnt, I mean actually Black burnt and very dryer out, so when our server finally came back to check on us. By then my wife almost finished her meal, I said something him, he went ahead and took the brunt ribs and left me the potato, So when he brought back my order it was a lot smaller than what he took from me and it was just as burnt and dried out as the original batch I think all they did is break off a couple of ribs and rearrange them on a plate and bring it back to me 15 to 20 minutes later. they sucked, burnt and dried out. read more

Texas Roadhouse - Steakhouses Near Me - Westminster, Maryland

Steak and chicken meals came out barely warm. Only hot item on the plates was the potato. When sent back to the kitchen they only Re-dressed the meal and sent it back to table without heating it. Manager had to comp the meal. Apparently the kitchen staff doesn't care about your food quality. read more

We always love the service here and the menu has plenty. My one question is why did you take the baled beans away as a side item? Nothing says Texas more that steak and baked beans! Bring em back and ya'll will get 5 stars!!! read more

Where's the beef in Westminster MD? Oh, they are out. Single worst experience I ever had at a restaurant, from the rude employees to non-existent manager to the fact you don't even have Porterhouses and there was no offer to buy a drink or give us an app because you guys dropped the ball. read more

First time ever that I was disappointed with the sirloin steak I ordered. It was so tough and I had a hard time cutting it. I wish I had taken a picture of what was left on my plate. From now on it's the Dallas Filet for me..Everything else was just as always . Salad was good and cold with perfect amount of dressing , baked potato and mashed potatoes were all fine. Our server was great. read more

Quite literally the rudest service I have ever encountered. I work in customer service and I am pretty lenient on the staff since I know it can be stressful and difficult at times. I would never treat a customer the way my table was treated tonight. The waitress was friendly. I believe it was a manger who delivered such poor quality service. My party had come from out of state looking to have a nice dinner before sending my brother off to college and it was completely ruined. Let it be known that everyone in my party was over 21 and had a valid ID. One person in our party who was 21 had a vertical ID and was denied liquor services, which was totally fine. We absolutely understood and did not give the waitress a hard time--that person just didn't order a drink. The rest of my party did however, and the 21 year old had simply taken a sip of my drink to try it. Immediately after we paid the bill the manager ran over and swiped MY drink with not a word and did not allow a refund. Understandably we were confused. The manager's response to our questions was nasty and uncalled for. There was no problem with the fact that the vertical ID was not accepted, we understand this was not a personal attack on our party, but an employee should know how to properly explain an unusual policy to out-of-state customers when dealing with situations like this--especially a manager. Instead he publicly embarrassed us and treated us like we were children trying to illegally purchase drinks. We were very uncomfortable for the remainder of dinner and left early. read more

This place has wonderful food. Been here multiple times before, however, tonight was a disappointment. I was surprised about how rude the waitress was. If you ever come to this restaurant, do not get Bonnie for a waitress. If you get her as a waitress, suggest someone else. She threw the straws at us. The table next to us, she threw the napkins. She seemed as she was in a rush. However, both of the managers that helped us tonight, were amazing! read more

My wife had 3 mixed drinks tonight in which one tasted different and not as good as the first. This is after the crappy waitress we had screwed up the salads we had ordered and then told us the drinks we ordered were taking longer because the bartender was new and that's why it was taking so long to get them. Then she had the stupidity to come back to our table and tell us that her manager checked the drink and should of tasted the same because it all came from the same tub of sangria that she had before. Well I don't know about anyone else but if my wife says it taste like crap then it does don't come back to our table and try to be a know it all and run your mouth about one drink after our group dropped 175 dollars. Thanks for the shitty service Lori. I'm guessing your new also since I've never seen you their and for the salads you couldn't get correct. read more

We've eaten at this restaurant many times and the food is always well prepared. Never concerned the steak you ordered will come out cooked to the wrong temperature. Tonight was no different my wife's prime rib and my porterhouse arrived at the table perfectly cooked. But what really made our evening was the waitress. Jess was awesome, she fully embraced the Christmas season wearing antlers and makeup to appear as Rudolph . Her bubbly personality and attentiveness to all tables in her section was refreshing. She's witty, bright, and cheerful; truly a joy to have as a server. The rest of the staff as always was polite, friendly, and professional. I also appreciate the support the restaurant chain provides to veterans. We will certainly return and next time will ask for seating in Jess' section! read more

Never had a bad meal here. Probably been a dozen times. I am a sucker for the chicken fried steak. Place is clean and comfortable. Place gets packed on Friday and Saturday night. read more

This place isn't bad BUT the whole chain system is the problem....... yes this is in fact a steakhouse but there is little to no vegetarian/vegan options. Which is very disappointing. I would love to see at least a full greens salad with spinach and fancy stuff. This whole restaurant is nice and the tables are typically sticky which is odd... the whole waiting staff is very nice and the kitchen workers seem to be working hard when you can see. The bathrooms are so so but that's just a bathroom. The bread is incredible. INCREDIBLE i come here just for the bread read more

Amazing bread and butter. All food is great!! Please go. Great staff. Enjoyable experience for anyone.

I ordered an 8 oz sirloin cooked medium and it was phenomenal. My bf's first experience and he's been raging about it all night. Very good prices for really good food. Service was quick and helpful. The rattlesnake bites are delicious; they like fried mozzarella balls but better- a must try. read more

Giving TRH a generous 3 stars. It's a chain which, by default, shouldn't get more than 3 stars. This place has a noisy and obnoxious atmosphere, average steaks, and the same tired sides season after season. The TRH corporation needs to hire a chef to revamp the menu. Also, stop putting honey or sweetener in the butter for Pete's sake. I came here tonight because my other choice was Olive Garden (Puking emoji not available in Yelp app). read more

The food was sub par this time around even the waiter admitted that the cooks were in training and so the food was burnt, cold, and just not up to par. The rolls were really good, even though they were slightly undercooked. The waiter I had was really nice and attentive and was down to earth and not trying to hustle to get us to buy additional stuff. Overall experience was sub par only because of the food. read more

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The bread and butter are fantastic. We ate them up, but then one of us wanted more so she asked for a few more. Instead of a few more, the waitress (Amber) brought out two huge baskets. We told her we didn't want that much, but she ignored us and walked away. After that, she avoided eye-contact and didn't smile the whole time. I had the ribs, they are delicious. But I asked for a side salad, and it was covered in fatty dressing with fatty cheese and fatty eggs. I'm already getting ribs, I didn't want my salad to be 1000 calories too! read more

Just left this location. Service was great but the kitchen was so slow. Food finally came out 25 minutes later and it was COLD. Ever try to eat cold steak or chicken. Manager check on table told her it was cold. She took my plate and said i was get you a new one. She came back with the same food just microwaved. If l wanted microwaved food i could of got a TV dinner. This location has gone down hill read more

By far the best TRH I've been to. Service, staff and food were awesome!!! Fresh, really fresh baked bread and the cinnamon butter....yumm!! order the Dallas filet...tender and just the best! Fried pickles were crispy and goes great with the ranch. read more

If you come here for one thing and one thing only, it better be for the rolls! They are hot, buttery, doughy perfection. Pair it with the cinnamon butter and you're in heaven! Texas Roadhouse is your run of the mill steakhouse-- a step above Outback and reminds you of a good ole home cooking. The steaks are tasty and cooked just how you like it. They never mess up my medium rare ribeye. The sides are great, especially loaded baked or mashed potatoes and green beans. The salad is fresh, too. The service can be hit or miss, though. Last time we had a server who was clearly swamped with no assistance, and this time we had a server who was just slow. However, that doesn't hold us from coming back. The food is just so good and it's a decent price. read more

We have been to this Roadhouse many times and usually it does not disappoint. However, tonight was a special occasion, my husband's birthday. I chose this place because they usually make great steaks and service is good. But tonight, when we expected a special night, they dropped the ball - big time. I ordered a sweet potato with marshmallows. I received a regular baked potato with nothing on it. Our waitress did not return to see if everything was ok, but after a while a manger came to the table. She identified the mistake and went into the kitchen to get the sweet potato. However, she did not return until we had both finished our meals. My salad had been removed and we had no bread. I had nothing to eat except steak. I also told both the hostess and the waitress that we were celebrating a birthday. There was no recognition by the staff of any birthday. We were not asked if we wanted to order dessert, we were just given instructions on how to pay via the screen at the table. These may seem like small oversights, but we chose this place to celebrate a special night and small mistakes ruined the evening. read more

Our family loves Texas Roadhouse. The wait staff are really wonderful. A few of our favorites is Julia, Ashley and Inez! Food is always fresh and served hot and the wait if there is one, goes relatively fast! We frequent there a lot and if you love sweet baked potatoes you have to try theirs fully loaded! So delicious! As far as bar drinks, you've got to try the Kenny's Cooler which is made using Kenny Chesney's, Blue Chair Bay rum. It's reallllly delicious! A great environment for a quick date night or family night or even to grab dinner with your friends before a night out on the town! read more

We wanted to support a restaurant during the coronavirus pandemic, and choose Texas Roadhouse because we heard the CEO was so generous to give up his salary to keep employees working through this difficult time. I must say that they have an excellent system in place to keep employees and patrons safe. We were served promptly in our vehicle, and the employees providing drive through service were the most upbeat people I've seen since the pandemic began. The food was no less than perfect and I will continue supporting Texas Roadhouse through their time of need. I applaud all employees and management... you're all an amazing bunch... an inspiration to all! God bless! read more