We had the whole place to ourselves for our holiday celebration! We bowled and ate good food and…read moreplayed lots of games. The cost was pretty reasonable for our size group! The coconut shrimp was to die for. Nice size shrimp! Delicious! The pizza was pretty good. We also had chicken Satay and bruschetta, which came on little spoons that you eat, and spring rolls, which were all delicious. They checked on us often. So fun!

We went initially for the escape rooms, but both were out of order (which was a blow because I told…read moremy son that's why we were going). We then decided to play games, and 3 of the 4 kiosks for adding credits to the playing cards were out of order. Then we start playing games, only to find that around 1/3 to 1/2 were out of order. At what point do you close until you get some of this repaired? I couldn't believe that this place was even open with the amount of games and machines that were out of order. I almost wanted to ask the employees, half jokingly, " isn't this embarrassing?" And we go here somewhat often, maybe every two or three months, and some of the games have been out of order for months and months, including the escape rooms. With Dave & Buster's literally down the corridor, you would think they would make these repairs a priority. I don't ever write reviews, I was just dumbfounded.

These guys are great. very helpful and they don't try to go deep into your pockets. Thank you guys…read morefor the parts, the help, the information, and everything. I personally will be doing more business with them. Keep up the good work guys.

Walked in looking for a dart board. Dealt with Tom who couldn't have been nicer or more helpful,…read moreand they had just what I was looking for. The place is a little hard to find, but you'll figure it out once you get close.

Our family of four had a very nice time. The puzzles are a good level for adults or 15 year old…read moreand our 11 year old too. The rooms are well decorated and immersive. My complaint is that we only took about 25-30 minutes to finish and it cost almost $185. The cost to time ratio is just ridiculous.

If you enjoy puzzle solving or escape rooms, then this place is for you! Unlike escape rooms where…read moreyour main objective is to escape the room, 5-wits an immersive interactive experience that's more focused on story telling where the main objective is to reach the ending of each story based on decisions you've made throughout the gameplay. We did the package deal that includes admission to all three experiences. Each experience takes about 25-40 minutes to play through. Out of all three, my personal favorite was the tomb, which felt the most immersive out of the three. The puzzles were well designed and the visual effects were great. It's a fun place for adults and kids alike.

The kids always have a blast here! Loads to do and the food prices aren't awful considering. There…read moreis an arcade section you'd pay more to use, tons of slides, bday party rooms, a toddler section, a pretend play section, trampolines, then the climbing sections. There are loads of benches and even massage chairs for adults to use while the kids go wild. Only one downside (It was the end of the day so keep that in mind) there was garbage on the floor all over in the pretend play section like dirty napkins etc. The water fountain by the locker splashes so the floor is wet by that. The lockers are $6 for the fist hour for a large one and then $1.50 per every half hour exceeding that first hour. They do have free cubbies on the floor also. Check in took a minute do the wavers online while in line or before even getting there to save time and don't forget your Billy bee socks!!!

This place is fantastic is ginormous and all you can think of for your kid to do. It's scaffold. It…read morehas slides trampolines ball pits you name it this place has it if you're looking for something to do with your kids this is the place to come to, there's even a toddler area where they can play.

The seats are outdated, tiny and even the arm rests are stuck in place. If you are anything more…read morethan your standard sized human, sitting comfortably will be a challenge. Never coming back.

Regal Crossgates used to be the best movie theater in the Capital Region, but it has sadly gone…read moredownhill. Given that, the theater is absolutely disgusting now. To make clear, the theaters are dirty and littered with trash. Similarly, most of the theaters smell like weed now. Furthermore, the seats are outdated. To explain, the seats are stained, don't recline, and are stiff as a board. However, the worst part about this theater is definitely the clientele. To breakdown, every time I come here I can't even enjoy the movie. People yell, use their phones, and smoke weed during the movies. For some reason, the employees don't do anything about it. On the flip side, there are some positives to this theater. For example, the theaters are huge and have plenty of seats. Also, they play a lot of Bollywood and independent films that you can't see anywhere else. All told, Regal Crossgates is a shell of its former self due to uncleanliness and outdated seats.

This is definitely the most comprehensive makerspace I've ever been to!…read more There's been some recent staff changes, and things seem to be in a bit of flux, but the space is amazing, and I personally would love to become more active here when I am in the 518. I'd like to see some new equipment, and have some of the existing equipment repaired or replaced. But, there's really good bones, here. Having opted for a family membership with my partner, we've brought my spawn here several times. The kids space is pretty well set up. It would be nice if it were staffed a little more. I'd actually say that's one of the things the space lacks, is clear staffing. Everyone I've met so far has been friendly, and helpful. Very nice. The location is really central. Parking is the only real pain, weekends are pretty convenient. Lots of nearby food and beverage. Nibble moved in right next door. It's a great space.

Such an interesting and beautiful space. Went for an event and was able to explore all of the…read moreinteresting things going on, from 3d printing to video game making to all sorts of clever crafting. I would love to see more event happen here. DJs, themes, random parties. I know it would tend to serve a niche audience full of tech geeks and hipsters, but bring it on!

I came here with my wife as part of a date night at the Mall. This place closed at 8PM, and when we…read morearrived a little after 7PM it was deserted. One employee was either "working" in the back or "hiding", and considering how many problems we ran into I think she was hiding. Though I can't say I blame her. You need to pay money to put "credits" onto a plastic swipe card, which is used both to pay for games and also track your "ticket" winnings (which you can turn in for lame prizes). You know the drill... everything is overpriced. But, if it was fun it would be okay. We tried playing Skeeball and the machine I used was broken. It took two swipes (and loss of corresponding money) before I went to get the employee to help me out. She managed to get it to work. Later, we tried to play Air Hockey and it too took our money. At that time, the employee told us how she had received other complaints that day about the game and she "really should tell her manager". (Yes, that would have been good). Sadly, we didn't get to play it. She also told us that the machines were at least 10 years old and prone to breaking. Other games we tried had no posted rules, so we wasted money trying to just figure out how they worked (an electronic hopscotch game that we thought was like DDR; a Plinko style game that only dropped one ball in one pass, etc.) We played a couple of other games, but really at the end we were just scrambling to find something to use our money on. We did enjoy the 2-player giant PacMan game, though. I was pretty annoyed at the whole situation. She helped us when we asked for it, but considering she knew that the games were finicky, we were the only customers in the place, and we were frequently asking for help I would have appreciated if we didn't have to hunt her down so much. Unless they fix the games that interest me, I won't be back.

Small place, meat-and-potatoes game selection, unnecessarily complicated swipe card system in place…read moreof dropping quarters into a slot - all the usual trappings of the current arcade model (i.e. corporations selling millennial nostalgia back to us and our kids). It's profitable. I get it. But listen. Back in the days of actual arcades in America, these places were populated with employees who liked video games and actually knew how the machines worked. This place (when it has anyone working the desk/floor at all) is populated by miserable 17 year-olds who haven't been trained to do anything and whose actual job (since the card machine handles the money) is essentially to make sure no one reaches up the claw machine's asshole to grab the low-hanging prizes. Today, the card machines were not working, and the Miserable Teen Du Jour claimed that they weren't working. No solution offered. She checked the card I already had (from when I visited a couple months ago) and claimed the system said my card "does not exist." No solution offered. I tried to get a new one, but her computer and card reader were also not working. She reset the computer, we stood there awkwardly, and then she shrugged and said, "Nothing works here. Have a good day." Cue a meltdown from my 4 year-old daughter, who had been looking forward to this all day, while the employee stood there and stared off into space as if nothing had happened and as if the place was operating under business as usual. Plot twist: I'm not blaming the employee. Sure, she was useless and unfriendly, but I bet she's barely scraping minimum wage out of this bucket, and she clearly has no support from management. Whatever corporation owns this chain needs to get its act together, have someone in the back who knows how to operate the cabinets, the almighty card machine, and the credit card reader (FFS!). So many companies right now - including food corporations reselling us the bullshit junk food our parents refused to let us eat in 1994 - are profiting off of our nostalgia and claiming to want to bring back our childhood memories. You know what I remember about arcades in the '90s? BEING HAPPY THERE. Management giving a shit. Employees knowing how to fix Street Fighter if the coin slot ate 25 cents. I don't want to hear that "everyone is shorthanded." I don't want to hear that "no one wants to work." Those things have been consistent since the creation of capitalism. The core issue right now, as I type this, is that the cake is a lie: a reference the management of At the Pier probably doesn't even get, because they clearly don't care about video games or those who enjoy them.