We had a wonderful breakfast at The Big Biscuit in Olathe, Kansas! The food was delicious, the atmosphere was warm and friendly, and even though the restaurant was busy, the service was outstanding. Our waiter was especially kind and patient with our two grandsons, who can be pretty picky eaters. My oldest grandson ordered pancakes with bacon, but he doesn't like his bacon crispy. Our waiter went out of his way to bring him a new order of bacon that was cooked just the way he liked it. That extra effort meant a lot to us. We really appreciated the excellent customer service and the welcoming environment. We had a great time visiting our oldest son and spending time with him and our two grandsons in Gardner, Kansas. Breakfast at The Big Biscuit was a memorable part of our visit. We would definitely recommend it! read more

Horrendous Experience - Xenophobic ManagementWe visited this location (135th and Antioch) with our family who traveled from different states to be together. [[HIGHLIGHT]]Because the indoor dining area was too cold for my daughter, we politely requested to sit outside.[[ENDHIGHLIGHT]]Instead of accommodating a simple customer request, the manager, Brian, looked at us and stated: "Here in the United States, we like the AC." This was a disgusting, unacceptable insinuation that our family is not from here, (we live in Overland Park) which shouldn't matter simply because we were proudly wearing Ecuador sports jerseys. We are Americans. Shortly after we had passive aggressive employees who all need to be re educated on service to people or simply maybe shouldn't be in the service industry. I am a professional woman, a nurse of over 18 years and to treat others this way is not ok especially our kids witnessing their behavior. To be profiled, alienated, and spoken to with such blatant disrespect by a restaurant manager is intolerable. This behavior does not belong in our community. We will never step foot in another Big Biscuit, and corporate office needs to investigate Brian immediately. And this has been escalated to corporate. We live in a time where this is no longer acceptable. Big Biscuit needs to do better with remediation measures to train their staff to communicate better with customers. The only positive was our waitress Ava who was so friendly and very distraught with the encounter we had. She was 10/10 Brian you were a 0 and needs to be removed from managing. read more

This place is really not all what my buddies said it would be. I got the western omlette with hashbrowns, biscuit and a side of gravy. The omlette just looked like a square egg with the ingredients in it. It was overcooked and brown burnt spots on it. The hashbrowns were stale and had a rank taste to them. Both were very small portions. The biscuits was good but you could tell that the gravy came out of a can and was nasty too. It took me and two buddies 1/2 hour to get our food after we ordered them. Don't waste your time here. I would go to that snack shack down the road first. read more

The Big Biscuit - Western omlette with biscuits and gravy - Breakfast & Brunch Near Me - Overland Park, Kansas

Our family has eaten at this Big Biscuit since it opened. The times when we choose to eat out for bfast, we will pick this Big Biscuit more often than not. We risked Covid to eat here a few times, which is the first restaurant we tried during the scary times. We have been absolutely loyal. So it is with huge regret that I update my review to say we are likely to avoid this restaurant in the future. I've the past few months, we have noticed a decline in the service and quality of food. We have seen this before, when managers are changing, but today's experience was a bit beyond... We were ushered to our table after a short wait. And then waited for someone to notice us for quite a while. After putting in our drink order, we waited again for someone to come back and get a food order. (Plus not having any silverware to stir my coffee...). Each of us ordered items we have ordered many times in the past. But the look and delivery was off for every item. Hash browns turned into breakfast potatoes, salsa and toast were missing, the cheese on an omelette was dumped in excess on one side, and the other side had none of the omelette internals... the full order of biscuits and gravy only had 3 of the 4 halves... it was weird. However, we didn't complain, because we heard the waitress taking harsh criticisms from The tables on either side of ours. It couldn't have been "all her fault" because she didn't cook the meal. We felt bad, and left her a decent tip. But the meal was maybe 3 of 5 stars. [[HIGHLIGHT]]Then leaving, we drove around the back and saw someone taking trash out from the kitchen, and he appeared to throw up in the parking lot.[[ENDHIGHLIGHT]] So yeah. Our car was ablaze with comments and incredulity. He spit up, wiped his mouth in his sleeve, and kept on to the task of tossing his bag of trash. Did we actually see that? 3 of us, including me, clearly saw something we didn't want to see after a sub-par bfast. So... disappointment doesn't quite cover my feelings. But I just need some space, Big Biscuit. Maybe we can go to some therapy together and reconnect someday, but for now, let's just agree we are going to see other restaurants for a while. I'm adding star for the sake of our past relationship. read more

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Mother's Day Breakfast was a fiasco. 2 guests ordered biscuits & gravy. Wait time was 1.5 hrs. [[HIGHLIGHT]]Restaurant was freezing cold, even men complained about the cold temperature.[[ENDHIGHLIGHT]] Wait staff was continuing to offer free beverages to makeup for the extensive wait. Customers were irate about the long wait time. A good Manager would have had extra cooks & bus's ers to clean dirty tables to move customers through. Also Manager was never seen in dining room monitoring the lack of service, dirty tables & extremely slow service. I was embarrassed to bring my guest who is a former owner of a popular restaurant in Kansas City. read more

$44.00 for bad food. Basic breakfast over $20 a head and on the edge of inedible. My hash browns were burnt. I'm not talking about overcooked, I'm talking about burnt. read more

The food was delicious and my son said it was the best bacon he's ever had! The portion sizes were huge. Lots of variety on the menu. [[HIGHLIGHT]]The establishment was clean and decorated nice.[[ENDHIGHLIGHT]] My only complaint was the wait. We called ahead and still had to wait for 30 minutes. When we were finally seated getting our drinks, and then our ordering our food also seemed like it took forever. Luckily, after we ordered they got the food out quickly. Most breakfast places you'll spend an hour or hour and a half tops and we were there for over two hours because of the long wait. read more

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every time I order a carry out order from here I get the "ready for pickup" text only to find out that they haven't even started making the order yet once I arrive to pick it up.... just fucking terrible. if you're ordering carry out go somewhere that actually respects your time. read more

Service was not good. My wife and I sat at the bar so we could get quicker service. We e got our drinks right away and ordered. 45 minutes into waiting the waitress said they lost our ticket in the back. She told us it would be 20 more minutes. Once I explained we had waited 45 she said leaked off and came back 10 minutes later with our food. While we were waiting other patrons, who had been there longer, were complaining they had been waiting for at least 30 minutes. One guy sat down next to me and waited 10 minutes for our waitress to come back and when she didn't he left. Another lady came for a pick up order and had been waiting for 30 minutes and the manager spent an hour with her to get her food and gift cards. They had 15 or so wait staff and no one was getting served. This is the 2nd time I e have had to do this. We probably will not be back. read more

Customer service here is HORRENDOUS!! I got take out from there about 3 weeks ago. Asked for a fruit substitution for my omelette order instead of what usually comes with it. They didn't inform me that I'd be charged for it, but that's fine, I don't mind even if they did charge for it; however, they should at least give me a heads up about it so that I wouldn't think why one omelette = $18.52. When I took the food home, not only did I find out from the receipt that they had indeed charge me, but THERE WERE NO FRUIT in the bag (and come to find out just now from the receipt that I found, a delivery fee was tacked on as well)! I quickly called them to let them know and I was put on the phone with the manager who didn't even apologize for the oversight or even offer for me to come back to get it, but assured me (i.e. lied) that he was going to refund me the fruit charge. He even said that he was doing it 'right now'. Well, it slipped my mind to check my credit card over the next few days to see if I was indeed refunded. To be honest, I forgot about this whole incident until today, when I got my credit card bill invoice. There was a $18.52 charge from Big Biscuit, but no credit from them. I don't care about parting with however much the fruit charge was, but I certainly don't appreciate UNSCRUPULOUS business tactics and being lied to about "being refunded right now". Whoever the owners of this establishment is has to be aware of whoever they hire, because this is bad for business. This left a horrible taste in my mouth and will avoid this location, even though it's super close to me. I will take my business to the Big Biscuit on 111th and Antioch instead. I'm aware of the restaurant business (it is definitely not easy) growing up with my mom being a restauranteur and having helped her at her restaurant many years of my life, so this just doesn't sit very well with me. BEWARE of this location!! read more

The Big Biscuit - One omelet with no fruit comes to $18.52. And even charged for a delivery fee when it was a pickup! - Breakfast & Brunch Near Me - Overland Park, Kansas

The food is quite good but the service always lacks. Slow delivery, refills, and the waitress never brought us more coffee. We probably would go elsewhere if we didn't have gift cards! read more

The BEST food and fried potatoes which we never eat anywhere. It's so good. You can't go wrong with anything you order.

Server was really nice and friendly! [[HIGHLIGHT]]Was not too crazy busy.[[ENDHIGHLIGHT]] Food came out on time and tasty!

The Big Biscuit is a solid breakfast place. Their portions are huge! I would recommend sharing and definitely make sure to get a Sticky Biscuit for the table. read more

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We were told the wait to be seated was 15 minutes and gave up at 30. They had cleaned tables ready for customers, no sense of hustle or urgency, and didn't care. We went elsewhere and don't plan to be back. read more

First time in this particular location, walked right in as there was no hostess. Sat at the bar , waitress was right there and took my order. This is in "Johnson county" so may update review as time goes. read more

The Big Biscuit - Front of menu - Breakfast & Brunch Near Me - Overland Park, Kansas

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waitlist when to a of table available slow service It was horrible service Tired of coming in and seeing twenty empty tables and waiting read more

I have always been a fan of big biscuit. The quality of the food is always consistent. We came during brunch on a Sunday so they were slammed as expected. We waited 35 minutes to be seated but were taken care of promptly. We felt rushed to order but all our food came out how we ordered it and it was freshly made. We ordered coffee so it helped hold us over and we had nice conversations while waiting. We were checked on once but our server apologized for not being back more often. She did give us coffee to go since we drank all of ours which was a nice touch. Overall, it was a good brunch and I will be back. read more

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Half of the items from my carryout order this morning had burnt through the Styrofoam and were inedible. We went be returning read more

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They serve the best breakfast and the most tender chicken for their fried chicken. I ordered to go, and it arrived promptly.

This location has consistently good food! The service was great as well! I love that you can join the waitlist online so you know when to arrive! The Yardbird is a favorite of ours! read more

The Big Biscuit - Yardbird with breakfast potatoes loaded with - Breakfast & Brunch Near Me - Overland Park, Kansas

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Most of the reviews said they had poor service. We did not. Our server was very nice and worked the whole restaurant by himself! Food was very good. Better than an IHOP, Bob Evans, Village Inn, etc. read more

I am from San Antonio Texas. I am in the area for work and was looking for a good breakfast spot. This place did not disappoint. The biscuit had a light crunch on the top and very moist insides. The ham steak had a perfect char. The thickness made it very juicy. There were several dishes that looked good on the menu but the ham steak is what caught my eye right away. When I am around KC, this will be one place I always stop at read more

The Big Biscuit - Ham steak - Breakfast & Brunch Near Me - Overland Park, Kansas

I love their healthy options and great service. They do have the BEST cinnamon biscuits.

The food was amazing. My husband and I split the midwest scramble bowl with the potatoes. It was just the right amount of food.

Slow service.. no hostess so you sit without acknowledging anyone! Sitting here for 20 mins and restaurant is empty! They couldn't care less! read more

Ok let me say this place has the best biscuits I've ever had, including from down south where we just moved from! We've been here twice in the month we've been here. Totally recommend the sticky biscuit, we even took two home! The service is adaptable and when I say that it's because even being short staff we had to wait on our second visit but knew our food would be worth the wait and although the staff was so busy they still carried that friendly face and great table side manners! [[HIGHLIGHT]]Totally impressed that although the busy morning from some employees not making it in, bathroom were clean, smiles all around, and food was overloaded on the plate as always and on point.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]The ambience is always a family feeling and love and totally recommend going![[ENDHIGHLIGHT]] read more

The restaurant was clean and the staff was friendly as well. There was an employee at the door to open it and greet customers. The waitress was attentive and knowledgeable about menu. read more

The Big Biscuit - Traditional Breakfast - Breakfast & Brunch Near Me - Overland Park, Kansas

Most of the reviews said they had poor service. And YES they DO! Sent my order back to the kitchen as the food was COLD - it never came back. After sitting for about 10 min waiting and NO one to include the waitress stopped by she finally passed by and said "OH they are checking on your order" so another few 5 min passed and nothing so I asked for the Manager - manager showed up (with an attitude) after I told him what the issue was and just bring me the check I would leave - he returned with a check for my wife's order of veg-omelet cup of coffee & tea for $23.00 Not even a "We're sorry" or the order we'll make it better next time -NOTHING - I think a good manager would at least said he was sorry but not this one. read more

Even with a big group we were served fast and they had great service. Food was great and good service.

The staff was so great and accommodating for our big group! They were able to push tables together so we could all sit together

Yummy! Helped out our large group of 16 with no complaints. Great staff, very nice and accommodating

Visited the Antioch location today and we were seated immediately. Rhiannon was our server and our hostess, and she gave us the perfect combination of checking in and allowing us to enjoy our meal in peace. Pictured is the Sticky Biscuit loaded with cranberries and pecans that we shared. We felt like we had a good portion for the price. We will definitely return! read more

The Big Biscuit - Sticky biscuit loaded with cranberries and pecans - Breakfast & Brunch Near Me - Overland Park, Kansas

Great food at a decent price. I love their biscuits and gravy . Usually busy so be prepared to have to wait a bit, but the food is worth the wait. read more

Should be called "The Buttered Crouton" One of the worst breakfast experiences that I have experienced. My wife asked for no onions in her scrambled and seemed to get extra onions. My potatoes HAD to have been made the previous day. Like potato jerky if that were a thing. Finally, the biscuit that came with my "meal" exploded when I broke it apart. So dry and not even worth eating. I left most of my meal on the plate. Simply terrible experience. read more

Pre-plandemic the big biscuit was really, REALLY good and affordable. Food used to be hot and good sized. My son could never finish his pancakes and I could never finish any plate I got. Since then the portions have shrunk by a lot and the prices have nearly doubled. They want $3.50 for milk or coffee. $3.50!!! My sausage patties were super thin and my sons bacon was hardly what I would consider a piece of bacon. He did enjoy his pancakes and my biscuit and gravy was good. We usually enjoy the service and the taste but I'm just not sure we will be going back. It's not worth it. read more

This is the place that I could come back to multiple times and never have the same thing twice. The food was delicious and the service even better. My daughter even loved it and she's a picky eater. read more

Food and service are always great! It is a chain but the employees are the best! Food is always good.

We were able to be seated fast despite a Saturday morning rush for brunch. Service was fast and friendly, the Cinnamon Roll pancakes were amazing and I would definitely recommend them! I tried the Bonut which is a biscuit in French toast batter and sprinkled with powdered sugar. It was pretty dry and I wont be selecting it again. Also the Florentine eggs Benedict was ok but the breakfast potatoes didn't have any seasoning on, so I had to ask for additional. I have been to this location a few times and have had a better experience other times. read more

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Service is wonderful, staff is very helpful and friendly. The portions are always large and cooked precisely as we ordered!