Recycle-Cycle is not going to be everybody's jam, but what they get right, they get right…read more Fixing bikes for the average joe they GET RIGHT! For years I've gone there, sometimes for simple fixes. More often than not they either sell me a tool and a part and walk me through it. Or, they throw it up on the rack and fix it pronto for a reasonable price. Their bikes aren't the highest end around but that isn't why you go there. A solid commuter or road bike at a reasonable price! These folks rock! Good advice, decent equipment, and fair prices. Can you ask for more?

I loved Recycle Cycles!!!…read more I was participating in the STP this past weekend and rented a bike from Recycled Cycles. The reservation system was super easy to use and quick to reserve. When I picked up the bikes, the staff were all super nice and helpful with getting bike ready to go. They don't rush in getting all the paperwork done and made sure I was comfortable with the hike before I rode to back to my hotel. Highly recommended for any rentals and they have a lot of decently priced parts if you need to replace anything.

Huge REI store with an amazing selection and great service. They even offer 1 hour of free parking…read morefor customers -- which in Seattle is already a big win on its own. The store is one of the largest I've been to, and they truly carry everything you might need for outdoor activities. Staff members were friendly, approachable, and consistently helpful throughout the visit. Overall, a smooth and pleasant shopping experience with no complaints.

The REI flagship store in Seattle is a must-visit if you're a fan of the recreation equipment…read morevendor. We've been here before but it's been a couple of years, at least. We stopped by recently and it's still cool to see such a big location. It has multiple levels and filled to the brim with gear for hiking, running, cycling, and camping. Outside of the store, there's a little trail they've set up for you to test out bikes; not sure if they let you do that with hiking boots, too. Since it's Seattle, you can find more than a few items that feature BigFoot on them. Service is always terrific and I like the fact that they have such a generous return policy in place if you're not satisfied with your purchase (for members on eligible items. it's within 1 year of purchase, even if gently used).

I do most of my own work, but have occasionally used this shop for my commuter if it needs major…read morework and have been satisfied with what has been done. I mainly utilize their retail sales for bags, clothes, accessories, etc. They apparently have a warehouse by their Issaquah branch and have an online ordering platform with a huge amount of inventory - much more than is physically available at the store. I've been able to get some difficult-to-find-online stuff here over the past couple years of supply chain weirdness. So if you're wondering if they have something, check online or just ask; you might be pleasantly surprised.

A few years ago, I bought my Trek refurbished from a local seller. I've been on several long rides…read morearound Lake Washington, but encountered issues with my chain staying on, shifting, and my brakes failing. Today, after picking up my bike from the shop on Thursday, I went for a ride, and it's running better than ever before. Thanks!

This place is kinda of a cool transitional cafe that goes from breakfast/coffee cafe to bar/late…read morenight cafe. They also have bike stuff maybe? Unclear on that as we just came for the drinks and food. The server was great and the drink came out quickly. I do wish the menu was maybe a little bigger, but there were def options for some dietary restrictions.

My friends and I stopped by this coffee shop while exploring Capitol Hill. I ordered a chai tea…read morelatte to go and it was pretty yummy! On the sweeter/vanilla side but I finished it no complaints, 4/5. The service was ok, the seemed like they did not want to be there lol but fair enough for a minimum wage job lol. I loved the interior and ambiance of the place. If I'm in the area again I would definitely come to try out their coffee.

I highly recommend Montlake Bike Shop due to their true interest in getting you set up with the…read moreperfect bike. Their staff and owners, Carolyn and Gary, have spent significant time fitting a bike for me, answering my questions on bike maintenance and giving me tips and tricks to fix my bike. Never pushy and they never try to sell you something that is not right for you. Further, my tuneups there have been great. If you want true bike assistance, head to Montlake.

UPDATE: After posting this review, it somehow got worse. On a later visit, an employee -- who I…read moreunderstand may be a part-owner -- confronted me about the review, followed me out of the store, and called me a "chicken shit" on my way out, blaming me yet again for the entire situation. I'll let that speak for itself. A business that responds to honest, factual feedback by chasing a paying customer out the door and throwing insults has told you everything you need to know about how it treats people. This update wasn't something I went looking for -- it just confirms the exact pattern I described above. REVIEW: I'll stick to the facts. I spent over $6,000 at this shop -- and apparently that doesn't buy you even baseline customer service. I bought my bike here, and after a front wheel/tire failure caused a crash, I went through a Giant warranty claim with Montlake. The product side eventually got resolved, but dealing with them was frustrating from start to finish -- and the real problem wasn't the logistics, it was the attitude. From the beginning, I got the clear sense the shop saw me as an inconvenience rather than a customer. Communication was poor across essentially everyone I dealt with: no timely updates, no callbacks, no straight answers, and I was the one chasing them at every step. More than the delays, it was the tone -- dismissive, condescending, and openly impatient any time I asked a reasonable question about my own bike. One phone call summed up the whole experience. A staff member told me to "chill out dude, you got a new bike even though it was your fault you crashed it," and to stop "beating a dead horse." Talked down to, blamed, and brushed off in a single call. It's also just wrong -- it reflects a basic misunderstanding of how Giant's warranty and crash-replacement programs actually work. I don't expect a shop to agree with me on everything, but I do expect basic respect -- especially as a customer who put thousands of dollars into this place. The product issue got sorted out eventually; the attitude is why I won't be back, and why I'd point other riders elsewhere.

Appreciate Patrick's help as a new bike owner! Thanks for the honest and informative help :)read more

This shop is so great. They can fix up your ride or set you up with a great used bike for a fair…read moreprice. They also have youth programs that allow kids to earn a bike! When buying a bike here they will likely present 3 price points. They need support to keep it all going, so if you can afford it, pay a price that's not the "Community " minimum price point.

The best bike shop in Seattle by far. Owned by a very honest and caring individual. They have…read morelots of used parts with excellent prices, perform expert on repairs. ALL they employees are fantastic. I love it there.

Re-iterating my earlier review since years later 2020 remains my go-to shop. Consistently helpful,…read morefriendly, and no pushy upselling. My only that they aren't open seven days a week, but, hey, people need time off and this is a local shop, not a big chain store.

I can here for lunch and there's a variety of good lunch options with or without meat/vegetarian…read moreoptions. It can get busy during lunch time, but the wait for food isn't too long. There's also pastries for quick options. Although the food was good, it's a tad expensive with the bowl and the drink being $30ish total. I ordered their raspberry matcha and the raspberry flavor could be stronger.

I'm finding that bike shop/cafe's have really tasteful menus and coffee! I'm very pleased with my…read moreexperience. I love the atmosphere and the space gives you total Seattle vibes. 10/10 would recommend.

Ordered and picked up a summit 2 bike. They included setup for free and did an awesome job. They…read moreare part of the state e-bike rebate program and handled that well. They also include first tuneup for free! Communication with them was awesome. Very professional and helpful. FYI on location is the shop limited parking (wasn't run with my truck) and in a busy area not conducive to test riding. That said I can't recommend them enough.

James and team are very professional and knowledgeable. We were able to find two used bikes and…read moreJames even hooked us up with a deal. They test the bikes so that you leave knowing they are in good working shape. I would highly recommend!

My local bike activist friend recommended School of Bike as a place I could learn about bike repair…read morewhile getting a great tune-up. I went twice: once for a 1-hour short course in keeping my current bike in tune after I had gone ahead and had it tuned up at Mend. Cory was really respectful of my beginner-level status while being careful never to assume ignorance. Really detailed instructions about where to grip the bike and parts while doing various tasks helped me be successful right away. Being a teacher myself, I recognize what a natural Cory is -- how he truly sees his students and uses his carefully crafted curriculum to help them stay motivated and succeed. The second time I visited, I brought a kid's bike that needed a bit of work and adjustment, and we spent 45 minutes that were part teaching and part him just making sure everything was adjusted, lubed, and trued. This was fantastic because I got the bike fixed up faster than I would have done dropping it off somewhere, AND I learned the skills to keep it that way. The kind of education Cory is doing is so important to helping people create smoother, more enjoyable biking experiences for themselves. I learned how to tell if my bike needed attention or not, how to take care of basic issues on my own, and how to know if I was in over my head. Bike maintenance can sometimes cause or prevent safety issues, so I think it's really important for anyone who's out there riding. Thank you, Cory, for your service!

Owner says he's retiring in a month so I don't know what good this will do but I'm angry…read more I brought my bike in as requested and he took one look at it and said he doesn't work on electric bikes. I have an Indie XL which is not an electric bike. I simply added an electric front wheel that i can immediately swap out for the regular wheel but he refused to work on it despite me saying that. Irritated that I made this appointment and went down there only to be turned away without any discussion.