The staff was very pleasant and our sales person was low pressure…read more We had an issue with our bank and the dealership was very accommodating. Unfortunately, the bad taste left by this experience was when we went to sign and were made aware there was a "non-optional" antitheft device at an additional cost. $895. I've experienced these sort of mandatory upcharges at dealerships before. It feels very predatory. Had we not had a long day and drive to get there, we would have walked away. It will definitely deter us from shopping here again sadly.

Date: May 19, 2022. (sold my car here)…read more This place was one of the two businesses listed in the Kelley Blue Book's "Instant Cash Offer" when I was looking to quickly sell my car. I had an offer from CarMax already, and since it's right across the street, it's no-harm, no-foul if this business didn't have the chops to compete. Well, they did; I got $2,000 USD more from here than I did at CarMax (which was already $4,000 USD higher than Vroom, $5,000 higher than Carvana, and $3,500 USD higher than Shift), in the same day, after arriving at 3:45pm, getting all of the paperwork signed, and getting my certified check in-hand by 4:20pm (nice). The business owner and check signers sit over in the Younker Nissan office down the street, and according to the sales staff, go home around 4pm, so make sure you arrive around 3pm to properly get your vehicle tested by their sales staff. If the business owner goes home (they can single-sign a business check), then two designated check signers have to sign off for the check to be considered valid; I deposited the check on a Friday, and by Saturday it cleared, so it's legit (They seem to bank through KeyBank, for what it's worth). Also - one thing I will say - they'll lowball the price you get from the Kelley Blue Book (KBB) offer. They initially offered me $3k less than what KBB's "instant cash offer" was (and only $500 more than CarMax), so make sure you know exactly what your car is worth. I still somehow gave them a $1500 discount from the instant cash offer that KBB had given me, but I was able to get them to pay me what I believed the car was worth at the time, and go home with more than what I would have gotten by going to CarMax. Basically: if you want less of a hassle, just go to CarMax. If you go here, DO NOT TELL THEM what your offers are, since they only seem to want to profit as much as they can off of you (and it's really slimy that they do - they sold my car for which is $8k more than I sold it to them for, so why do they care about a measly $1500?) If you sell your car here, you have to still file a "Bill of Sale" online on the Washington State Department of Licensing (WSDOL) website. If you already registered your car through License eXpress, then you can pay the fee online and report the sale that way. Also remember to de-register your car on the GoodToGo! Website (if you use a toll pass), as well as remove your car from any apps that reference your old plates (such as the PayByPhone app, the Parking Kitty app, or ChargePoint / EVGo).

Buyer BEWARE!! This is the absolute worst place! They will lie straight to your face and get you to…read moresign a to. Of papers so they aren't held "liable". My sister bought a truck from this place.... Didn't even have the truck a month and had to take it to the shop for MAJOR costly repairs! This place said they go through a very extensive inspection to make sure their vehicles are "cherry" and that is a big fat LIE! This truck has had nothing but major issues since my sister brought it home. They don't take accountability for their actions and they are unwilling to help at all with anything on the truck. Avoid this place like the plague! Also they have multiple names for the company to avoid their bad reviews. It's sunset cars of auburn, and Select cars and Trucks! Take your business elsewhere for sure! Horrible! I would give negative stars if that was an option.

STAY AWAY!!! they will not disclose major problems with vehicles and not take accountability for…read moretheir actions!! had my truck for less than 2 months and had to take it in for major repairs, and have had to take it in 4 other times for major costly repairs, called to see if they would help with anything since they did not disclose existing major problems when I purchased the vehicle and the only answer from them was they were not willing to do anything and they are protected because they had me sign a lot of forms that say "as is," even though they kept saying they do a thorough inspection of each vehicle and this one was "cherry."beware they are shady and scummy dealers!!!

Very ungenuine. They tried to sell me a car that had been in an accident and they were claiming…read morethey had no knowledge of this. After I took this 2021 Nissan rogue to a nearby mechanic, they pointed out a host of issues. There were actually broken parts under the cover! Frame damage they refused to acknowledge even after seeing the evidence.

Buying a car is a such a pain. Especially when you need a used car. If you're looking for someone…read morefunny, personable, and professional, stop by and see Gebran at Highland auto. I didn't end up purchasing a car here because they just didn't have quite the right vehicle, but man did he try. Gebran would let me know any time that there was something new that might fit the bill. I held off purchasing a car for a long time because I WANTED to give them my business because i had such amazing service. My car unfortunately broke down too quickly and i had to make a faster decision, but i will definitely be coming back to Gebran for my next purchase! A++ service

I wound up purchasing from another dealership, but I was so impressed with the service I received…read morefrom Craig I felt I needed to write a review. What a professional establishment! If you're an enthusiast looking for something special these guys have it. Their selection and quality of cars is impeccable. No dealer sleaze here- Craig was not pushy at all and let us drive a few cars I was interested in. I will definitely keep them in mind for my next purchase. Thanks Craig!

it was terrible, it was a lemon from the start, now warranty ppl don't want to cover the truck even…read morethough truck fits requirement. As a consumer we base contracts on the warranty before we leave the car lot!

Brian was great to work with. He gave us a fair price for our trade-in and worked with us on the…read moreprice of the new to us vehicle. He was straight forward and honest.

Let me start by saying I work on cars on the side. I purchased a 2015 Lexus rx350 120k miles from…read morethem at the beginning of the year took it out and ran it a bit everything appeared to be sound so I thought!! Bought the car 18k plus didn't even make it home and the low tire pressure light popped on turns out they cleared all the codes before I bought it takes a bit of driving before coming back on!! 350.00 for new tire sensors. After driving for a few days noticed the coolant level was dropping cracked radiator 300.00 and I installed while replacing the radiator I pulled the plastic cover off of the engine and found a rats nest and chewed wires!! I also noticed a slight shudder thank god that was only a transmission service 300.00 I did the work next I was told my center brake light was out so bought a new one didn't fix it turns out the rat found his way inside the spare tire bay and made his way up above into the headliner. Not only did the little bastard eat the center brake light wires but also the satellite antenna and both rear seatbelt straps. Also the brakes were down to almost nothing another 350.00 I installed. I called them up about the seatbelts this is a serious safety issue they told me they will talk to the owner and get back to me still waiting!! I've since bought used seatbelts at 150.00 each and installed them. All cars are not going to be perfect this I understand but these guys are pros at covering up issues and dodging responsibility!! Would I recommend buying from them again tough question no if you want a turn key car. Just be prepared to spend a couple grand servicing it after you get it home.They polish there cars up and from what I found no repairs or maintenance.

I needed service for my GMC and this was the closest GMC shop near me. Called them to get an early…read moreappointment since I work graveyards. They scheduled me @8am and I wasn't seen till almost 9am. Seems tuesdays are hectic here! We were the first ones here and was advised a 2 hour wait time for labor, yet we were the the last ones to leave waiting an additional 2 hours. I had to reschedule my following appts for another day which I really disliked doing in addition to juggling other needs that needed to be taken care of. If I had know the extension of the wait in advance it would have been fine so I could have rented out a car for the day. Though I was a bit frustrated with the waiting period given we had an appointment, It's understandable that any business needs when customers all pour in wanting the same care are always likely to change. Fortunately for us, my 4 Stars is for our amazing advisor, Rick who was very communitive and prompt explaining certain details my warranty covered along with checking in every often if we were ok... I would have given this review a 1 star if it wasn't for his persistance in communicating with us and making the process of the paperwork extremely smooth and getting us out there sooner than anticipated. Thank you kindly for your patience which is very much appreciated, Rick! You are truly a Gem!

From start to finish my transaction with Valley GMC was excellent. Phenomenal customer service. Go…read morethere first, you won't be disappointed.

I've waited almost a week to write this review, because I was frustrated after our experience and…read morewanted some time to think about it. Last Saturday, my partner spoke with Jim about a Honda Civic. Jim asked my partner to speak with John, who was in the office that day. When we arrived, John was incredibly friendly. He kept referring to my partner as "my friend," and showed us pictures of his recent trip to Ireland. He also immediately started talking to my partner as if the purchase of the car was a done deal. He accompanied us on a test drive of the vehicle. During the test drive, John mentioned taking the car onto the freeway, but then directed my partner back to the office after driving right down the street, circling a lot, and then driving back. When we arrived back at the office, John pulled out some paperwork and gave it to my partner. Again, he was acting as if the transaction was a done deal. When we started trying to negotiate with him, everything changed. "My friend" went straight out the window, his smile turned into a frown, and he said to us twice that he wouldn't have had us come all the way down there if he had known that we were going to try to negotiate. What car dealership expects customers to purchase a vehicle without negotiation? I had to bite my tongue to keep from telling him that he didn't have us come down there, and that we chose to come take a look at the vehicle. At one point, he pulled the old "let me go talk to my boss" routine and stepped outside for a few minutes. When he returned, he refused to negotiate. Needless to say, we did not purchase the vehicle. And also needless to say, we do not recommend this business.

I have a hard time giving this company a perfect 5.0 review, but they did do a good job and I…read morewanted to write about my experience. I recently went to look at a 4Runner from them. I arrived to a shop that looked like an abandoned building, but inside was filled with beautiful classics. I'm only talking about this so that if anyone in the future decides to look into this company ahead of time, just know you are in the right spot when you pull up to a white, abandoned-looking building. Here's what this place did great, and here's where they went wrong: Right off the bat, when I walked in the door, they had the carfax report on the table and were very open about the 2 crashes the car had been in. I appreciated that. This 4Runner I was looking at also happened to have extensive documented maintenance, that was prepared and on the table for me to view when I walked in. We then took this 4Runner out to the shipyards near magnolia where I was given free rein to drive it around. This 4Runner was a manual. The clutch was seriously wrong, and it was noticeable. It did not have transmission issues, but the clutch pedal was not effective and it was tough to drive, so it was noticeable. We drove it around for a little bit and headed back to the shop where I sat down to look at the maintenance records they had available. This particular 4Runner had a lot of clutch work done, so I was concerned. I brought it up to Alex, and he recommended to take the 4Runner into their shop to get it fixed before they were to sell it. That was much appreciated. They didn't try to shrug me off and move on to another customer and try to sell a broken 4Runner for $14k to the next customer, they stopped, addressed the problem, and tried to move on. In my opinion, that's how business should be done. Kudos Here's where I believe they went wrong. They were trying to sell a 4Runner with 90% of the factory options for the price of a 4Runner that had 100% of the factory options. When you go on used car markets elsewhere, you could find that exact car for $8500-10k easily because nobody wants a 4Runner without all the 4x4 factory options. To make things worse, they were trying to sell that 4Runner with clutch issues. In my opinion, that is not how you do business. They had already taken the time to do repairs on the 4Runner ahead of time, the clutch pedal should've been addressed prior to listing or the price should've been lowered. I wish this team the best of luck selling that 4Runner, and I wish you luck on finding a car that's right for you. If you decide to come here, make sure to ask for Alex. He's about as stand up as a dealership salesman can come. I will still recommend this shop to anyone looking for specifics. To me, this shop appears to only buy specific cars that are in high demand due to rarity, price, etc. so they might have what you're looking for. I should also add that even though they had some questionable ethics, this shop was the most honest dealership I've been to in the last 3-4 weeks and I've been inside 7 different shops across the Seattle area this month. P.s. I ended up buying a truck of Facebook marketplace. I went to this shop with the intention of buying the 4Runner, but was turned off by them asking $13,900 for a 4Runner without the factory lockers and with clutch issues. You can find the same 4Runner on Facebook marketplace for anywhere between $8,500-10k because nobody wants a 4x4 4Runner without the factory lockers.

It seems like these days buying a car is more complicated then ever because big dealers, small…read moredealers, and medium dealers all have and sell the same inventory. After visiting and trying to purchase a vehicle at well known name dealerships I found the best deal at Del Toro. What I also learned was that all dealerships buy their inventory from the same auctions so really it is all about the deal, which in my experience is much better in a smaller dealership. Good job Del Toro Team. Thank you for a good experience.

Beware buying a vehicle from this dealership,unless you have it inspected. They sell "as is"…read moreunless you want to cough up for a warrantee. My 2016 Town and Country is now having it's rotators, struts and steering linkages replaced. I'd noticed some flutter while driving it home and had it checked at the local Les Schwabb. Seems the dealership had replaced the brake pads, but left the rest for the unfortunate buyer - me - to deal with. While leaving a SAFETY check sticker on the windshield. Nice people, but VERIFY the safety if any vehicle yourself BEFORE buying.