This is a place I've visited an extraordinary number of times, and it has never once disappointed. Every visit is consistent, from the service to the quality of the food and desserts. This time, I went specifically for the Cinnabon Cinnamon Cheesecake, and it was easily a 10/10. The flavor was rich, smooth, and perfectly balanced without being overwhelmingly sweet, making it one of the best cheesecakes I've had there so far. I've officially been on a mission to try every single cheesecake on the menu, and experiences like this make that goal even more exciting. The variety they offer is unmatched, and there's always something new to look forward to. Katie, my server, was amazing, super friendly, attentive, and made sure everything was perfect throughout my visit. On top of that, the patio seating created a really nice, relaxed vibe that made the experience even better. Overall, this location continues to impress me every time I go, and I'll definitely be back again soon. read more

The Cheesecake Factory - Desserts Near Me - Sunrise, Florida

The experience was disappointing from start to finish. We had reservations for 7:30 PM, but we weren't seated until 8:01 PM. Our drinks didn't arrive until 8:40 PM, and our food wasn't served until around 10:00 PM. The wait times were excessive, especially with children at the table. I ordered the Chicken & Biscuits, but after my meal was brought out, I was told they were out and making more biscuits. So I was left with fried chicken and gravy while waiting even longer for a replacement. That should have been communicated before the food came out. My drink was a Raspberry lemon drop which was good. My mom ordered the New Orleans Cajun Shrimp and was shocked to receive only three shrimp with a tiny piece of bread. It definitely wasn't worth the price 8.95 My daughter had the Thai Stir-Fried Noodles (without shrimp). She said they tasted good, although they were a little spicy. My 5-year-old ordered the Cheese Flatbread Pizza, and that was the one bright spot--it came out well before everyone else's food, and he loved it. My other son had the Smokehouse BBQ Burger, and he said it was good. The food quality was a miss, but the biggest issue was the extremely long wait, poor communication, and lack of attention to the dining experience. With a reservation, I expected much better. read more

The Cheesecake Factory - Paradise Punch - Desserts Near Me - Sunrise, Florida

We had a reservation for 6. And the overall service was poor! Let's highlight the inventory of issues from start to end: 1) 15 minute wait for someone/setver to ask for drinks. 2) 15 minute wait for the server to initiate order for food. 3) Guess these days you have to request for the classic cheese cake factory bread prior it was one of the first things placed on your table. When asked if we can have the bread - response sorry we ran out! Though they were apologetic this is a complete miss on the whole operation. Perhaps, they also ran out of cheese cake as well. Eventually they caught up and 45 minutes into our seating bread showed up. 4) Refill had to be prompted to the server once they showed up. Overall the food was fair thus the 2 star. Classic decline of south Florida service. read more

Came here for dinner to try something specific. I made a reservation in advance, but ended up having additional people join us. I called the restaurant beforehand to accommodate the change, but they said we couldn't update the reservation due to the size and would just have to be a walk in, which we were fine with. We got there and had to wait like 10-20 minutes (which again we were fine with) and then we were sat. They brought us back to a big circular booth all the way in the back. Our server Sade was very nice. She fulfilled all of our requests with a smile. I will say she didn't check on us very frequently, but we were a large party so it was fine. Overall she was good. The thing that gives this place 2 stars is because of what happened with my meal. We got our bread and ordered 2 appetizers. We didn't end up putting our food orders in until we finished the appetizers. By the time the food finally came everyone got their food except for myself and 1 other person. Sade came over immediately and said she was going to check on our food. A few minutes later a different person came out with my friends food, leaving me alone waiting for mine. So much time had passed since everyone got their meals that they were half done with their plates before Sade and someone from the kitchen came back finally to let me know they were out of the chicken I wanted. I thought Cheesecake Factory was a scratch kitchen so idk how they couldn't make it despite them still having chicken on the menu, but whatever. I get it that places run out of things, but the thing that pissed me off was how long it took for them to figure it out and correct it. They of course comped my replacement meal but I came to the restaurant specifically for that one meal so I had lost my appetite at that point. Why did it take them till my whole table was halfway done with their meals to figure out they were out of the food? I think the server might have forgot to put the order in or something cause it just makes no sense. I'm glad they offered a replacement meal for free but I think this kind of service is uncalled for. Everyone at my table was astounded. Probably won't be returning to this location. read more

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DO NOT VISIT!!!!!! Worst location I have been to. Giselle was the hostess. She was extremely rude and condescending to me. The wait was meant to be 20 minutes and after 40 had passed, I politely asked how much longer my party and I would be waiting. She told me to wait my turn and that I would get a text message when the table is ready. So I asked for a ballpark to have an idea and she shrugged her shoulders. THEN, IT GETS WORSE! Our pesto pasta was supposed to come with pesto sauce! It did not. Picture attached. Our waitress brought us extra prosciutto instead of offering to rectify the mistake. By the time she tried to actually fix the order we were done eating. She took more than 20 minutes to find a resolution. No refund was offered which was the least that should have occurred. read more

The Cheesecake Factory - Dry noodles without sauce - Desserts Near Me - Sunrise, Florida

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Cheesecake Factory has a huge menu so you can always find something to satisfy your cravings. I haven't been for a while and they changed the menu up a bit. i was happy to see that they still had my favorite the miso salmon. its cook with a butter/sweet sauce that it's so good and just works together. I also tried the beet an avocado salad and if you're a beet lover, this is such a great refreshing treat. It had oranges and it was just tangy and tasted good. we sat at the bar and the bartender was super knowledgeable and Got us our food ,bread, dessert, and refilled our drinks in a timely manner he also recommended that we eat our cheesecake of choice in the restaurant because it didn't travel well and Boy was he right? It was so good. The lemon meringue which my husband wanted to try tasted like a Keylime pie with marshmallow. read more

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Loved how delicious the food was last night as I celebrated my birthday. Our waiter was super friendly and gave us time to socialize, didn't feel rushed and was able to enjoy a few appetizers before having dinner. Being with family made the night even better. Dessert was what I looked forward to the most. I can't wait to go back. read more

The Cheesecake Factory - Happy birthday to me ! Cheesecake factory. - Desserts Near Me - Sunrise, Florida

Came here on a Friday with my friend and the experience was just ok. Cheesecake is always busy but we were seated quickly which is a plus. Of course the brown bread normally never disappoints but this one was a little hard. That's disappointing because I go there looking forward to that bread. I ordered the fish tacos. This used to be my go to but I really didnt enjoy it. The taste of the fish was very bland. The slaw that was on it overpowered the taco. The mash and broccoli was good tho. Waitress wasnt very attentive read more

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Started off my dinner here with a hiccup but the staff was super quick to accommodate and fixed the issue right away. The manager at the hostess stand and our server were both so sweet and fun. Not to mention my server kept the coke zeros flowing!! Never an empty cup in sight read more

We haven't been to a Cheesecake Factory in quite a while. So when we had a craving, we went to the one in Sawgrass Mills. We were seated quickly and water and their huge menus brought over. We ordered 3 appetizers to share. 1) Baked Brie with Truffle-Honey Butter - $8.50 - Warm Bread with Brie Cheese Drizzled with Truffle-Honey Butter and Housemade Orange Marmalade. These were pretty good, but a bit too sweet. I though the truffle would cut the sweetness, but it did not. 2) Tex Mex Eggrolls - $14.95 - Spicy Chicken, Corn, Black Beans, Peppers, Onions and Melted Cheese. Served with Avocado Cream and Salsa. These were delicious with the avocado crema and salsa. Not too spicy but a nice kick. 3) Chicken Pot Stickers - $16.95- Asian Dumplings Pan-Fried in the Classic Tradition. Served with Our Soy-Ginger Sesame Sauce. We usually love these - however today the sauce was bitter and they tasted off. We asked for them to be taken away. I ordered a slice of Banana Cheesecake which I remember being amazing! However, it wasn't the same. Very little banana flavor and a few thin slices of banana in it. Blah. At $12-13 per slice, it wasn't worth it. Our service was OK, but our server started getting busier and busier and then we never saw him until we waved him over and asked for the check. It gets pretty loud in here as there is always so many people here , but we were close to the front door and maybe that was worse. We will definitely come back. read more

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We got the chicken Katsu bowl and Korean fried cauliflower. Both dishes were absolutely delicious and so filling we couldn't even finish. The service down to the hostess and the waiter was great as well. read more

The Cheesecake Factory - Desserts Near Me - Sunrise, Florida

usually get the spicy vodka rigatoni pasta. i usually always sit down and the restaurant. it is so good, and the bottom of the plate is covered in sauce. i ordered tonight for takeout and it literally was straight noodles and not a spec of sauce. Very disappointed. 26 dollars down the drain read more

The Cheesecake Factory - Spicy Rigatoni Vodka - Desserts Near Me - Sunrise, Florida

Ambiance: eating in a mall. Had one jerk smoking close to us. Waiter told him he cannot smoke here even if he is a client but he kept smoking without consideration for other peoples non smokers Service: waitress gave is basic service. No friendly talk. Just drop plates. Cleaning tables seems to be just dropping water in plant pot and using an old towel to remove drops on the table Food: the hot bread with butter was amazingly good. They have a variety of everything when it comes to choice. However, i found the price a bit higher compared to others selling the same thing. Food was served without green. Half way through the eating, the chicken tasted like flour. Rice was served like someone just dropped a plate. All scattered and dry. What seems to me to be a general tao was apparently a crispy chicken with pineapple. There was no pineapple in the plate. I wanted to try the place as ive heard about it a lot in the big bang theory tv shows. I went there initially to try their cheesecake but i stopped with the main plates only. Reason: service was basic- food was overpriced ( overpriced compared to other places selling the same thing)and not that good. read more

The Cheesecake Factory - Spicy Crispy Pineapple Chicken and Shrimp - Desserts Near Me - Sunrise, Florida

The cheesecakes were visually magnificent and purchased two which were a fraction of the size they were years ago and at $13.00 a slice it was obnoxious, although, the cheesecakes were fresh and dense with an unforgetable sweetness. read more

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This review is for the sawgrass mall location. Early lunch on Tuesday. Restaurant had just opened and we were one of the first guests. Our server, Patricia, was wonderful and professional and so friendly. That lady loves her job. I opted for the Renee special which is a half sandwich (that's what the menu says but my sandwich half looked and ate like a whole), a soup, and a salad. The chicken almond sandwich was delicious. The soup was creamy chicken with mushroom and artichoke. Super good and a big bowl. The balsamic dressing on the mountain of salad was so good. I want that recipe. My daughter had the chicken avocado salad which was a giant plate of greens. She loved it. The kiddoes had chicken tenders and beef sliders. The fries are sooo good. Everything was great. read more

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This place is decent & has good food and cheesecake . I have been here a few times already .

Cheesecake Factory has been a go to restaurant for our family for years. Recently we have had exceptional service from a star employee, Tayvar. Each time, she has gone out of her way to make sure that we found delicious cheesecakes and made the entire experience so much better with her genuine kindness and superb customer service. 5 stars for Tayvar! read more

Wow what an amazing dinner I've had here at this location in sunrise. I ordered my usual the cheeseburger and this location tasted the best !! Weird because I know it's chain restaurants but their meat is so much bigger and juicer than any other location Ive been to in Florida. The fries were even hot like it just had came out . Also very smart move from the chef to put the sauce on the side because I don't like to eat too much sauce. The chicken Marsala is also delicious if you're in mood for pasta. The another thing I want to rave about is the service !!! The sever was so polite and attentive ! This location is a must go. read more

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This establishment has been around for a long time. We decided to sit at the bar because it was a 20-30 minute wait for 2. The server at the bar was so sweet with us. For food, you know cheesecake factory has a HUGE menu, I feel like some things should be reevaluated to see if it's still something to keep on the menu. We decided to try the skinny menu and got the steak medallions. When I was look at the picture of it online I saw 4 petite medallions of steak. However, when we got it we got 3 pieces and then one tiny chunk of steak, that was just one bite worth of steak. I guess because it did come from the skinny menu it also gave less mash potatoes as well, like it felt like 2 table spoons of the mash potato. The issue was the tiny cube of steak and the least amount of mash potato for 25$, to me this seemed like a lunch dish and could of been about 18.99 the most. We also did the dynamite shrimp. It's always a classic, but you don't get much shrimp and it's not tossed or coated in the sauce, it's drizzled on. if the shrimp was tossed with the sauce and then sat on a bed of coleslaw or some cold greenery, that would really elevate the dish more. I did not get a picture of the steak dish because I was disappointed in it, and it was finished so fast. read more

The Cheesecake Factory - Desserts Near Me - Sunrise, Florida

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It's always nice coming to this location with my family. My brother and I came here to celebrate my mom's birthday. Heads up though; always try and book a reservation in advance because the mall brings in a lot of traffic and the wait times can be long. So I was definitely happy that I made us a reservation. We were able to get seated in less than five minutes which was a plus! I've had the fish tacos before and I thoroughly enjoyed them, so I got the dish again. My brother and mom ordered some pasta. Our server was pretty decent and was on top of everything in the beginning. It did unfortunately take a while to get him to take care of a couple things. He had forgotten and that's totally okay! My brother's dish came out twenty minutes late, but we were still happy overall. Another heads up though, is that they stopped serving cheesecake complimentary for birthdays. Definitely recommend this location if you're in the mood for some yummy bread, food, and cheesecake! read more

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I am a huge fan of The Cheesecake Factory Restaurant located in Western Sunrise Florida in South Florida's Famous Sawgrass Mills Mall. Situated in the "Oasis" section of Sawgrass Mills Mall in the vicinity of Sunrise Boulevard and Flamingo Road. Cheesecake Factory is a well-known staple in the casual dining scene, offering an extensive menu, generous portions, and legendary cheesecakes. The décor is a unique mix of upscale and eclectic, with a bit of a Mediterranean influence. The high ceilings, and cozy booths have a welcoming atmosphere that feels both casual and elegant. The menu is famously massive, with pages upon pages of options ranging from American comfort food to Asian-inspired dishes, Italian pastas, and more. They have both a Restaurant Menu and a Happy Hour Menu. Happy Hour is served in the Bar Area weekdays from 4pm to 6pm. Brunch is served on Weekends till 2pm. Whether you are in the mood for a massive hamburger, a fabulous salad, or something more indulgent like chicken marsala or shrimp scampi, there is something for everyone. Great Kid's Menu too!! My husband's favorite meals was the Meatloaf, Shephard's Pie and Spicy Cashew Chicken. My favorite go-to meals are the Baja Chicken Tacos and Cajun Jambalaya Pasta. However, the real star is dessert--specifically, the cheesecake with dozens of flavors to choose from. The only thing negative I can say, you are waiting for a table during peak hours, and can also be very loud and noisy. It is what it is. However, the Cheesecake Factory offers good value for the price and I love the ambiance. read more

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Whenever I want a variety of food, I always come to the cheesecake factory because the menu is huge and there's so much to choose from. Prices and portions are very reasonable, and of course you got to love the cheesecake and the different flavors that they have. I love the vibe. I love the ambience, I've always had great service whenever I dine in. One of my favorite go to after a long day of shopping at Sawgrass. read more

Tried one of the new smaller menu items for a light dinner, had the Chicken Katsu bowl and it was delicious. You have the choice of white or brown rice and I chose the brown rice. Because of that, it was a tab bit dry and I would have loved more of the yummy sauce that was on the chicken. Also ordered a slice of cheesecake that I only got a bite of, taking the rest home. :) Our waitress was also a delight. The ladies' bathroom was not terrible, but it could have used some TLC. As usual, Cheesecake Factory is lively and bustling with chatter, which we knew. It was a great place to meet up for a bite. Would go back :) read more

The Cheesecake Factory is always a hit and this time was no different. I had the band band chicken and shrimp which was so flavorful and fresh. The chicken was super small though and didn't have enough. We also enjoyed the brownie dessert that was so rich and delicious. Service was good even though I was surprised how busy it was on a weekday late afternoon. read more

The Cheesecake Factory - Bang-Bang Chicken and Shrimp - Desserts Near Me - Sunrise, Florida

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This location is pretty much the same as all the others in the chain. The food is really good and the portions are huge. Service is usually pretty quick, once seated. Value could be a little better as prices have drastically risen. read more

Sat at the bar and ate a big salad with a Aperol Spritz while watching college football. It was very busy with many people waiting for tables but the bar is first come first serve. read more

I don't care what social media says--I love going to The Cheesecake Factory! The food is always great, and the desserts are even better. I visited the Sawgrass location for dinner and drinks. It took a little while for someone to acknowledge our table, but once our server arrived, everything went smoothly. He was attentive and even made some great drink recommendations. We tried the piña colada, mai tai, and a whiskey-based cocktail that exceeded my expectations. For appetizers, the mac and cheese balls were perfectly crispy on the outside with just the right amount of cheesy goodness. As for the entrées, everything was delicious. We had the Louisiana Chicken Pasta, Steak and Salmon Diane, and Shrimp and Steak Diane--all flavorful and well-prepared. The ambiance was on par with other Cheesecake Factory locations, but sitting on the outdoor patio was a nice bonus. Overall, it was a good experience! read more

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came here to celebrate a birthday and they had a free slice of cheesecake for the birthday girl! everything is pretty good here, i don't come often but it never disappoints! the waiter was super nice and the food didn't take too long to come out at all! it was a bit hot at first since we were seated in the "outdoor" area but it got better once they put the blinds down! the marghertia flatbread was super good but the portion could have been bigger. if you come here definitely try out the s'mores cheesecake especially if you're a fan of chocolate!! it was suuuper delicious! read more

The Cheesecake Factory - Margherita - Desserts Near Me - Sunrise, Florida

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Pretty much when it comes to places like this, once you've been to one, you know what to expect. The waitress was friendly, helpful and quick. This place is super busy being at the mall so expect to wait, especially on the weekend. But our table didn't take too long. It's definitely noisy. The food was good and the beverages were delicious. If you like a quieter setting, I'd recommend another location, but this one is convenient if you're in the mood to shop. read more

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I have been coming to the cheesecake factory for a very long time and have definitely had a fair share of different customer service experiences, I hadn't been to the cheesecake factory in a minute my aunt and I were actually gonna go eat somewhere else and then we saw cheesecake factory and we were like oh we should go eat there, first and foremost I just wanna say it was very busy we were sat almost immediately! Our server Adrian was absolutely astounding I mean he was so attentive he checked up on us constantly, he has a great memory and he was just the sweetest this review was definitely deserving because I feel it's very difficult to find good customer service especially at big chains like the cheesecake factory But wow I actually cannot wait to come back ask for Adrian! read more

Terrible experience. Our server stopped attending to our table without any explanation. We called him multiple times, and he just kept saying 'give me a minute,' but never came back. Eventually, they assigned us another server without telling us what happened. Very disappointing service. I would never come back. The server was an older bald man. Awful. read more

Located in the Oasis section of Sawgrass Mall, this Cheesecake Factory is always bustling. Sometimes the wait is only 5-10 minutes but I've also seen it get to an hour or longer. Try to come at off hours (like in between meals) to avoid some of the crowds. The restaurant is large though so it can accommodate many guests. This does make the restaurant quite loud. Opting to sit outside (at cooler times) may cut down on some of the noise. Service has been better the last several times we've gone, but has been known to be a little inconsistent. Food is generally up to Cheesecake Factory standards; large portions, many calories, tasty flavor, and creamy cheesecake. Worth a visit if you're shopping in the mall and want to treat yourself after all that walking. read more

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Food was good no wow factor. We had a couple problems with our order. Server seemed overwhelmed we had to constantly ask for drinks and missing items from order. Example one item was chicken da Vinci it was more da Vinci than chicken, on bright note the cheesecake were delicious. The place was clean. Main Hostess was not the friendliest person. read more

The Cheesecake Factory - Desserts Near Me - Sunrise, Florida

I don't understand how people can rate CHEESECAKE FACTORY anything less than a 5. Never ONCEEEEEEE have had a bad experience with the food. Only disappointing factor is when they discontinued my skinnylicipus Santorini salad! Cheesecake is the best restaurant to ever come to life. Menu options are out of this world. Anyone tried their new Thai chicken salad which is just lettuce wraps in the form of a salad. WAS AMAZING! 20 bucks which is kind of disappointing but prices everywhere have shot up. Try the salad! read more

The Cheesecake Factory - Thai Chicken Salad - Desserts Near Me - Sunrise, Florida

Get the Salmon! It's in the lunch menu it cost around $19 and the serving is huge! Came here twice in one week because it was so good! The sauce is so creamy and sweet! The Salmon was tender, juicy and buttery. Cooked to perfection not dry and chewy at all. I had a Pina colada and strawberry lemonade which paired well with my meal. Both times I was there the bartenders were absolutely delightful. Tip- sign up for the Cheesecake Factory rewards program for a free slice of cheesecake read more

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Some delicious Brussels sprouts, these were the bomb! The Thai chicken lettuce wraps were grilled to perfection and the vegetables were fresh. read more

The Cheesecake Factory - Brussels Sprouts appetizers - Desserts Near Me - Sunrise, Florida

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Dining at The Cheesecake Factory was an absolute delight from start to finish. Using the reservation option minimized any wait time. The waitress was not only bubbly but also incredibly friendly, making us feel right at home. Her attentiveness throughout the meal was commendable. As for the food, we started with the crispy crab bites which were packed with flavor! The lunch portion was just the right amount for herb-crusted salmon with mashed potatoes and it was cooked to perfection, while the smokehouse BBQ burger was a flavorful delight accompanied by fresh crispy fries. Overall, it was a pleasant dining experience with excellent service and delicious food. It was a very hot Florida day but even though the restaurant was full it comfortably cool and a relief from the outdoor Oasis area of the mall. read more

The Cheesecake Factory - Herb Crusted Salmon with mashed potatoes and broccoli - Desserts Near Me - Sunrise, Florida

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Cheesecake factory is a well established chain resturnat that has been aaround for a long time. they have a wide variety of foods that caters to every individual. If you looking for American, Asian, Italian food all in one place this a go to spot at sawgrass mall. Price range is more on the pricier side but you get plenty of food and unlimited bread which is the best. They also have ahappy hour during the week days from 4 to 6 at the bar. And they have plenty of mix drink specialties. Also you can't go wrong with their desserts and cheese cake ! read more

The Cheesecake Factory - Thai shrimp - Desserts Near Me - Sunrise, Florida

03/11/2024 . It's Cheesecake Factory, so it's hit or miss. Today was an OK meal . My gonto meal when i come is the Chicken Madera and today the taste was just ok , the cheese had a funky taste and the Madera sauce was lacking flavor for some reason. The avocado rolls were very good as usual and the service took a bit. Like I said hit or miss, sometimes the service is amazing and sometimes they are just too busy possibly. read more

The Cheesecake Factory - Chicken Madera with double mash instead of asparagus - Desserts Near Me - Sunrise, Florida

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We walked around Sawgrass and decided to go to the Cheesecake Factory for dinner. I enjoy their Cobb Salad so I decided to go with that. It was very good. They added extra avocado as I requested. My Margarita with Patron was just OK. I am not even sure if they just used house tequila because it just wasn't great. He ordered a Burger with a side salad. The salad was pretty small but he liked it. His burger had a lot of bun and not enough meat. They did cook the meat to the right temperature. The strawberry cheesecake was delicious as always. Our server was busy so didn't get around to check on us. This was a good visit but this location is especially is always very crowded. So pack your patience. read more

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