To top off his observance of Mother's Day the husband surprised me today with afternoon activities starting with lunch at the park. I reminded him that it was already Tuesday, which he said was done on purpose. The unexpected plans were very thoughtful. We have not been to our local CF since 2022 due to repeating issues, but the husband doesn't remember these things. :) He placed an online order for my favorite Shrimp Scampi. The order was ready on time. The team members at the bakery were meh -- not friendly, not rude, just there. However, I'm happy to say that my order was packed nicely, accurate and cooked well. The flavors, portions and presentation were consistent with dine-in. It was complete with bread, butter, utensils and napkins. Thanks to this, our picnic at the park was perfect. read more

The Cheesecake Factory - Shrimp Scampi (To-Go) - Desserts Near Me - Valencia, California

I had the absolute worst experience here today. It's not enough that the server was apathetic at best (and believe me, I get it) despite me all but weaponizing my kindness to try to get a half positive attitude. She then took FOREVER to take our order and then another eon to bring us our food. I asked for a small revision (no mushrooms) and guess what... I got the mushrooms. I was ghosted when trying to ask for a correction until the bill came. I didn't argue, I begrudgingly took the food home and paid my bill for my Luke warm incorrectly prepared meal. Insult to injury, an automatic 20% tip was applied that I noticed when I got to the car. Needless to say this will be my final trip to The cheesecake factory. read more

Don't waste your money. This last experience was the last for me. It took about 15 minutes before anyone took our drink order. After that, we waited another 25+ minutes to place our food order and only did so after I flagged down an employee because our waitress repeatedly walked by our table without acknowledging us. The restaurant was not busy, with only a few tables being served in our section. What made the experience more frustrating was that guests who were seated after us received their drinks and meals, finished eating, and paid their checks before we were even served. When our food finally arrived, only two of the three dishes we ordered were brought to the table. My son's burger was also missing the onion strings that were supposed to come on it. I encouraged him to start eating while it was still warm. When we asked about the missing onion strings, the server seemed surprised they had not been brought out. Had my son waited, he would have been eating a cold burger. To add to the confusion, our original waitress informed another table that she was going on break and then left, after which a third employee introduced himself as our new server. read more

Came to dine on a Wednesday night Hostess was very accommodating allowing us to sit next to each other only waiting like 10-15 mins Love the dark moody lights very easy on the eyes I love Cheesecake Factory but it's always so hard deciding what to get. I decided to try something new so I got the French dip cheese burger I'm gonna kinda say it's for picky eaters for sure xD Legit just bread meat and cheese with a mediocre ju. It's what you order just wish they weren't so skimpy on the ju legit like 1 oz in the 4 oz container. Forsure won't be getting this again We also got the Cajun jambalaya pasta which was fire! Definitely worth the money! Overall very good night always love the leftovers read more

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We walked in with a party of 4 on a Sunday late afternoon and we were seated pretty quickly. We ordered the fried pickles to start and for dinner we had the Asian the cucumber salad, Korean fried cauliflower, and Louisiana chicken pasta (extra sauce on the side is a must). The kids had the Alfredo noodles and a cheese flatbread pizza. Everything came out timely and tasted great. Service was thoughtful and it was comfortable. We were able to take our time to review the massive menu. There's something for everyone including vegans which is a plus. We even grabbed a to go order of the cucumber salad and cauliflower on the way out. We'll be back. read more

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The service was wonderful! The atmosphere and ambience were great too! While we waited for our food we had the kids close their eyes and asked questions about what was on the wall, ceilings and booth design. It was a fun game and let me realize all the thought that went into design & decor. The food was good. I loved the Thai lettuce wraps and would get them again! Kids were happy with their meals. read more

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Haven't been to cheesecake in a while! Decided to come in as a late birthday for myself. I decided to try a salad this time! And my fiance had steak. It was quite a bit of a wait so we walked the mall. We were seated after about 30/40 minutes. When we got seated our waitress seemed a little overwhelmed. Didn't really care to ask us anything just our order. She passed a couple of time after we ordered and I had to flag her down to see why our food was taking so long. We ended up waiting at least 30 minutes for our food. We were told it was probably because I added shrimp to my order, but it was only 4 shrimps added when we finally got our food we were still not finished and staff came to ask if we wanted boxes to go, and I had to say no we're just going to finish our food here. Just felt a little rushed. read more

The Cheesecake Factory - Vegan Cobb Salad with shrimp - Desserts Near Me - Valencia, California

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my son's chicken tenders kids meal his french fries were burnt tn!!!!!!!!!!!! thats beyony way annoying; do better. wow!!!!!!!! read more

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Annie was absolutely amazing person. Perfect customer service. She was so patient with me as I was trying to decide what I want to eat not a big fan of the cheesecake factory but she made some good recommendations and the chicken cat food was exactly as she said perfect thanks again. Annie will look for you when we come back. read more

Always enjoy coming to Cheesecake Factory. There is always something for everyone off their big menu. Service is always good and the atmosphere is nice. My favorite is the Chicken Bellagio and my husband's go-to is the Skinnylicious Chicken Pasta. The bread basket is always fresh and warm. Not a huge fan of their cheesecake (too sweet) but their Tiramisu is good. read more

The Cheesecake Factory - Chicken Bellagio - Desserts Near Me - Valencia, California

The food here is just average, and unfortunately, the prices have gotten way out of hand. I don't feel like you get the value for what you're paying, especially when the restaurant itself feels dirty and poorly maintained. Service was only okay, and the food took a while to come out. I also had a frustrating experience when I used a gift card that fully covered my bill. The server initially told me I still had a balance, but when I questioned it, she admitted it was actually covered. It left me feeling confused and uncomfortable almost as if it was a tactic to guarantee a tip. Either way, it came across as unprofessional and dishonest. I also want to add that my bill total was $66.51 & I gave her a $75 gift card, when I went back to check the balance it was at 0.00 so the waiter clearly did something sketchy. Overall, between the mediocre food, high prices, and questionable service, I won't be returning. read more

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Good portions, good service , very good quality. Adrian was great and attentive. Thanks !

We came in with our family and put our name down for a table. We were initially told it would be about a 2-hour wait, which we understood and were okay with. After waiting that full time, we never received a call or update, so I had to reach out myself. When I did, I was told that my name wasn't even on the list. Then the receptionist mentioned that the person who originally took my name had already left. That's extremely disappointing and unprofessional--especially after we waited so long. Overall, the communication and organization need serious improvement. This experience really put a damper on what was supposed to be a nice outing with my family read more

So disappointed with the quality of the food and the portions. What has happened to this national treasure? I hope they're not all like this. But the one Santa highly disappointment. I ordered the Aji tuna salad, and the lettuce wraps and the amount of protein, but still at the nerve to charge $26 per plate. The salad was missing five ingredients there was no wasabi, cilantro, etc. I am very disappointed in myself for not returning the food. read more

I have been coming to this restaurant for years but it wasn't until today that I wanted to write a raving review due to the service. Our waitress, Janelle, Elle, was the most attentive and kind server I have ever had. Her kindness and attention to our table was so refreshing. She made sure we had our bread and appetizer in a timely manner. When I asked for more sauce for my dish, she got it to me right away. I cannot say enough amazing things about Elle. If you go this location ask to be sat in her section. read more

Came for brunch, early at 10:30. It was fairly empty, but it started to pick up later in the afternoon. We ordered sangria and tried their brunch options. The food was great and our server Alexis was very nice and patient with our group. We hung out for a while. The food was great and we were able to watch some football as well at the Bar area. I will definitely come back again. read more

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Located in a mall area. Free Parking can be found adjacent ramp to the restaurant areas. We were celebrating my niece's accomplishment with a nice family lunch get together. Service was Fast and friendly. I tried the steak Diane done well with mash potatoes. It was delicious. read more

The Cheesecake Factory - Steak Diane* ** - Desserts Near Me - Valencia, California

The food was horrible. All of it. Stale, dried out rice, undercooked French fries, Korean chicken is all breading. Even my kids said their food was gross and they have never complained at a restaurant before. And it's filthy inside read more

Another great Friday night at The Cheesecake Factory! We were lucky enough to be seated in Jie's section again, and as always, he was incredibly attentive and friendly. His customer service truly makes our dining experience even better. This time we ordered the Shrimp Scampi and the Chipotle Chicken Pasta both were absolutely delicious and full of flavor. For dessert, Jie recommended the Pineapple Upside-Down Cheesecake, and we're so glad we took his suggestion. It was the perfect way to end our meal! Thank you, Jie, for always taking such great care of us. We'll definitely be back! read more

The Cheesecake Factory - Shrimp Scampi and Spicy Chicken Chipotle Pasta - Desserts Near Me - Valencia, California

I'm so done with The Cheesecake Factory. Me and my boyfriend would come here ALL the time, so we notice that each experience is always different and the quality is always fluctuating. Sometimes you'll get a really good server, sometimes you'll get a bad one, sometimes just a whatever kind of deal. The managers have always been nice. However the food quality always changes. Today really sealed the deal though. Me and my boyfriend REGULARLY get the Truffle Honey Chicken, so we know what it has tasted like at its best. We went with our family (March 14 around 7 PM), to enjoy a nice dinner together. I was really looking forward to this dinner because I was already having a terrible day, and I always try to look on the bright side. Of course there was a long wait, it was expected so we didn't mind. We got our drinks, and even sat through a power outage which we were totally fine throughout. Our waitress even apologized and explained everything to us, again, we totally understood! Our food did come out at different times so we didn't really eat together, but we were still understanding. Everyone said their meal was mediocre at best, but me and my boyfriend were looking forward to our meals. We were starving, and looking forward to it. Mind you, when we had our order taken, we ordered the same thing, the Truffle Honey Chicken, and I politely asked if I could get extra of the Truffle honey sauce on the side. We ask this because the taste differentiates so much and is always different on each visit, sometimes the kitchen puts a lot of the sauce, sometimes it's so dry. Our waitress said she totally could. Our meal came out, and it was just so dry, there was no Honey Truffle Sauce at all. It didn't come with the sauce so we politely asked again for the Truffle Honey Sauce on the side. Our waitress said "oh yeah! I can bring you the Truffle Oil right now", I was hoping she just misspoke because I asked for the Truffle Honey Sayce, Yknow.... The mixture that comes with the meal already... not just the truffle oil... not just the honey... I asked for whatever sauce it is they use. She brought us the truffle oil, which obviously had no taste of the honey in it. So I politely asked our waitress for the correct one, just because it was missing the honey. Mind you, I don't think it was entirely our waitresses fault, I think the kitchen was lacking again this time around, however her response seemed a bit "know it all" kind of attitude. She said that the thing she brought out was what they used for it.... I was still trying to be polite and tell her it just tasted like JUST oil, and I wanted the one that tasted like the truffle and the honey, or whatever mixture it was they use for the dish itself. She said "so I can bring you just the honey".... But I'm sure whatever they use on the plate isn't JUST the honey... because why would they bring the oil? I kept trying to be polite, trying to give her the benefit of the doubt and agreed to just the honey, when she brought it, it was just the honey, it wasn't the same one they use on the plate, because we've had this plate so many times.... I was kind of upset at this point, because it just seemed lazy. And my meal didn't taste how it was supposed to. A cherry on top to the day I was having. Mind you, it's about a $30, so.... I'd like it to be made correctly and get the correct sauce I asked for that usually comes with it. I decided to just suck it up, I tried mixing the oil and the honey, but it wasn't mixing well and just made a mess (I am sorry for the mess), so I just dipped my dried up chicken in the raw honey.... At some point I did need more for the rest of my chicken, and we POLITELY asked for an extra honey. What they brought to the table just made me laugh. At that point just kiss the brick before you throw it at me. They handed us packaged honey in a packet...... they didn't explain anything, just handed it to us. No "I'm sorry we ran out of the saucers", or anything.... At a restaurant. That is charging me $30 for Truffle Honey Chicken... but I'm not getting any of the truffle or honey part to begin with. It just felt like a slap to the face, which sucks cause I really was trying to be nice. It's just so disappointing. I really hope management can look into this... because your dish should not be fluctuating this much. Every time we have come, we have asked for the exact same thing, and most of the time they get it right... but often times they don't..... I really liked this place... but I really hope they can do something about it. read more

The Cheesecake Factory - Packet of honey....... - Desserts Near Me - Valencia, California

Absolutely terrible experience at The Cheesecake Factory. The food wasn't cold but it was incredibly bland and disappointing especially for how hyped and overpriced it is. Service was basically nonexistent waited too long and no one seemed to care or check in. Overall not worth it. Never coming back and don't waste your time or money here. read more

We had a very disappointing experience. The utensils were dirty. The service overall was poor. For a bill that came out to almost $150, I expected much better standards. Unfortunately, we will not be returning. read more

On a Sunday afternoon, we met here for a family gathering. Santa Clarita was centrally located, making it the perfect spot. We were a group of 10, and the atmosphere was lovely and relaxing. We enjoyed visiting with family and were impressed by the food. The diverse menu options allowed everyone to find something they enjoyed. Choices included salad wraps, shepherds pie, chicken, salads, pasta, paninis, burgers, Asian-style, fish and chips, enchiladas, and more. Our server provided exceptional service, keeping our drinks filled and bringing a second round of bread baskets. Thank you! We appreciated our meals and the opportunity to dine at The Cheesecake Factory. Naturally, we also treated ourselves to cheesecakes to go. read more

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Idk if I pick the wrong things every time, but the food at Cheesecake Factory does not taste good to me no matter what I pick and that goes for every location. The drinks were boring and they shrinkflated the cheesecakes. One thing that really irks me is how this location doesn't bother to give Fresh bread anymore. Sometimes I just want a baguette of the brown bread, it's hard as soon as I get home and the bread has cooled down - next morning it's a rock so I have to throw it out, that means it's not fresh and has been reheated multiple times throughout the day. read more

Road tripping with my girlfriends and decided to stop in. It took about 20 minutes to get our order taken, then about 20 plus more minutes of waiting for our food a fire alarm went off. It was extremely load and went off for 20 minutes, until a firefighter came and shut it off. Our food finally arrived and alarm was still going off. We were not discounted for the inconvenience or offered anything. Seems like a couple hour detour they would have made some accommodations. The hot food was cold too. read more

No specific Vegan options!!!! but mix & match a vegan meal. Medium loud music. Our waitress was Veronica very polite, friendly. She offered bread verified with the Chef regarding the sauce for the Evelyn's favorite pasta. Be careful Vegan's it is full of veggies, but it has butter sauce on top and Parmesan cheese. No vegan dessert Hubby ordered fettuccine Alfredo with chicken extra Alfredo . Pasta was ok would have liked a little bit more veggies . I tasted something sweet. Also didn't know where that came from. Hubbys was ok he said not the best read more

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I've been coming since they opened and I've been to several other of their restaurants Last night we ordered at 5 pm and it wasn't yet overcrowded It took over 50 minutes to deliver our food The mgr came out to tell us there was a problem in the kitchen w chefs and they were short 2 chefs Mgr didn't offer any comps like appetizers or anything just made us wait another 20 minutes when our food arrived This place is not well run They needed to have backup chefs available since some will call in sick on New Years Eve Some years ago when my wife found glass in her mouth after biting into a salad the Mgr came over to apologize but didn't comp her in any way Very BAD PR !!! Their food quality and quantity has continued to decline while their food prices have increased beyond the breaking point including their drinks We will not continue to be disappointed by going there again...there are too many other good options available with great food and service in Santa Clarita read more

This location is always popping. I've eaten there and ordered take out. Take out was the quick and easy and so was service in the restaurant. Everything is clean which is nice to notice having a past working in service. The staff all seems super happy and nice to patrons. read more

Good and consistent restaurant. The food is always delicious and the service is always good. The decor is upscale and well maintained. A nice place for a night out. Parking is nearby in the mall parking garage. read more

terrible service do not recommend coming here we asked for food. We didn't order a lot. We ordered two drinks and the free bread she came up to us threw our bread and butter on the table never gave us waters and never gave us our drinks do not recommend coming here read more

Not sure why the rating is so low but this has been my go to in Valencia for years. Can get busy at times but that is to be expected, especially during peek hours. Service is good and food is good.. what else can you ask for? read more

The Cheesecake Factory - Chicken Pot Stickers & a Georgia Peach - Desserts Near Me - Valencia, California

I brought my girlfriend to the Cheesecake Factory for the first time. The ambiance is great since it's located in the Valencia Town Center. We didn't have much of a wait since we opted for the outdoor seating. It had a great view of the Town Center's pretty lights. I ordered the spicy rigatoni vodka and it was extremely satisfying. It was creamy and had just the right amount of spice. My girlfriend ordered the four cheese pasta and she loved it. The Cheesecake Factory out here makes you feel like you're at the Grove on a budget lol. Go for the vibes, enjoy the food, and have fun shopping! read more

The Cheesecake Factory - Spicy Rigatoni Vodka - Desserts Near Me - Valencia, California

Amazing service! My go to food choice is the chicken Madera but I ventured out and tried the double smash burger! Delicious I highly recommend due to the flavor, juices and overall quality. read more

The Cheesecake Factory - Chicken Madeira My favorite dish - Desserts Near Me - Valencia, California

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The salmon was so good, everything at Cheesecake Factory is always delish, but I can't wait to go back and get this again. read more

The Cheesecake Factory - Herb Crusted Filet of Salmon - Desserts Near Me - Valencia, California

I was super impressed with the lunch special smash burger & fries! It was a great deal and the burger itself was huge and very tasty! I've always loved The Cheesecake Factory's bread basket especially the wheat bread and of course their amazing cheesecakes! Our server was super attentive and very nice! It wasn't very busy given it was mid-week at 12:30pm. Nice ambiance overall. read more

The Cheesecake Factory - Smash burger with fries - Desserts Near Me - Valencia, California

Located in the shopping center, plenty of food choices and Cheesecake always have people waiting. We went on a late afternoon weekend and was lucky to get seats after a 15 minute wait. The menu is large and has something for everyone. I have no originality and I would always order the same dishes when i come to cheesecake factory. My go-to would be Shrimp Scampi. They do offer the lighter (lunch portion) but i never get it cause it cost $2 less for less food. Our server was nice. They serve complimentary bread but they only had sourdough available. Near the end of the meal, I really wanted some of the wheat bread and she was kind enough to bring some. I got to take one home. The restaurant is large and has a mild noisy ambiance. Great for party gathering and casual meals. read more

It was my birthday and my husband surprised me by taking to a late lunch to celebrate. When my husband made our reservations on the app, he did point out that it was a special (birthday) occasion. Once we got seated, our server came over right away and he introduced himself & was quick to place our drink/food order already. When we asked for more time, he seemed annoyed and walked away. Now mind you, their menu has over 100 food items to choose from and we had just gotten seated. Right off the bat, this (man) server wasn't giving me good vibes. Not once did he acknowledged us or even asked questions as to why we were there in the first place. After all, we were dressed up. Whatever, I didn't make a big deal out of it. But when he brought over our drinks, he accidentally spilled half of my margarita drink all over my left arm and some on the floor. I know he saw what he did because I looked straight at him, and not once did he make face contact with me or apologized. He simply ignored me and ignored what he did and walked away as if nothing had happened. The look on my face was a complete shock. This man was extremely rude and not a nice person at all. He's lucky that I didn't catch his name, or else I would be blasting his name all over Yelp and complaining to the restaurant about him. Next thing you know, another server (Julie) came over and said that she was going to take over because our server was going to go on his break. I have nothing bad to say about Julie. She was a sweetheart. Wish we had gotten her from the beginning, but the damage was already done. This place isn't what it used to be. I remember coming to the Cheesecake Factory and feeling special on every occasion. Nowadays, you don't even get a happy birthday acknowledgment, let alone, a conversation from the servers. This place used to offer friendly services as soon as you walked in, luxury ambiance, and huge food portions. Not anymore. Sadly, I will not be returning to this restaurant again; especially, to this specific location. read more

Sit at the bar. Drink at the bar. Dine at the bar. The FACTORY TURKEY BURGER w/ seasoned SWEET POTATO FRIES and crispy cold MODELO ON TAP was the perfect quick remedy - and cool escape for lunch - on a hot day. read more

The Cheesecake Factory - the factory turkey burger - Desserts Near Me - Valencia, California

We just had our Christmas dinner at the cheesecake factory and Valencia! They did a great job of providing a reservation even on a weekend, the service was amazing and the food and drinks were outstanding. read more

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First things.... The service was great! Our water was amazing. Our food was an 8.5. My problem was that I just couldn't believe it was 100.00 for two people. No drinks just water. Two meals and two slices of cheesecake. Not only that but the cheesecake was half the usual size and double the price. And for these prices you get to use a restroom that is garbage. Really turned off from future visits. Just not worth the price. read more

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