When you want some coffee When you want some cocoa This is the place to come When you want some tea Or a great cappuccino Victor and Jehan will get it done! read more

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Got here with 10 minutes to close Wednesday 9/18/24, and received excellent service from DIANA. Diana was a total sweetheart. Such warm and friendly service--even for the guy that came in 2 minutes before closing. As always, dining room was spotless. Location was quiet and tranquil. Parking in rear. Indoor dining room is small but clean and cozy, and outdoor seating is available. As always, my Americano was excellent. 5 stars. read more

The Coffee Bean & Tea Leaf - Diana proving WARM and FRIENDLY service--2 minutes before closing. - Coffee & Tea Near Me - Lake, California

The location is very welcoming and has the sweetest staff. The customer service is excellent here and professionalism. I'm regularly here and have been coming to this location for years and has been my favorite location for coffee bean. The coffee always comes out excellent. My daughter loves the croissants here. I just want to thank John, Tess and Telika forgive me if I missed spelled your name. But these folks are so sweet ,polite, and have great customer service. They always greet you with a smile and they always brighten my day with there kindness. This is one of the main why I love coming to this location . read more

The Coffee Bean & Tea Leaf - Sandwiches & WrapsBacon Egg Cheese English Muffin - Coffee & Tea Near Me - Lake, California

It's a small location but clean. When in SoCal I need to get my CB&TL fix. Mango cold brew tea with a splash of lemonade. *Highly recommend this drink. 10/10 read more

The Coffee Bean & Tea Leaf - Cold Brew Mango Tea with lemonade 10/10 - Coffee & Tea Near Me - Lake, California

The enticing scent of Slow roasted coffee beans wafts in the air as you enter this cozy little establishment. It is Christmas season so my favorite seasonal flavors like cookie butter, white chocolate, peppermint, gingerbread, and eggnog are all here to welcome you. The woman behind the register was not in a very festive mood this evening as she did not smile once, I feel for her as I know working behind the register is a soul crushing job. My warm cookie butter latte was delicious, creamy , sweet and very comforting with those cinnamon and butter notes. My boyfriend got an Affogato frozen frappe with fresh whipped cream on top and it was actually very, very tasty. The seating inside is very cramped and close together, but they do offer some outdoor seating outside. I felt like this location in particular is a bit sardine can like but the plus side is that they do offer free fresh filtered water, a bathroom and they had a nice selection of pastries, cake, pops, and other baked goodies as well as rice Krispies, and milk bar products. It is also right across the street from a Trader Joe's so you can take a hot cup to go as you shop! Happy holidays ~~~ read more

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The staff is the friendliest around! They know me and always have my order ready right when I walk in, the best way to start my morning!!! Thank you guys read more

Just another ordinary Coffee Bean in Toluca Lake. They have my favorite tropical passion iced tea so I will give them three stars but it's not exactly a great place to hang out because it's always hot outside! read more

The Coffee Bean & Tea Leaf - Tropical Passion Iced Tea - Coffee & Tea Near Me - Lake, California

I'm so glad I started coming here again! Everyone who works there are so sweet and the drinks always tastes yummy!

I love this place! Everyone​ here is amazing, kind and polite . John always makes​ my coffee perfect. Everytime I'm with my granddaughter they are always nice to her. Please give everyone a raise . Thank you for always being so nice and for making my coffee delicious . read more

I find TCBTL drinks on the sweet side so I usually go there for a treat more often than for a regular daily caffeine intake, and this visit offered a perfect sweet fix. My favorites are either the mocha or vanilla ice blended drinks--I prefer to get less ice and the baristas are always happy to oblige. The "light" versions of the drinks taste very much like the regular versions, so they are a viable choice for somewhat reduced calories. The inside of the store is a bit narrow so one has to be mindful of other patrons working on laptops etc as you navigate through. read more

The Coffee Bean & Tea Leaf - Vanilla Ice Blended drink - Coffee & Tea Near Me - Lake, California

I came in today and ordered 2 coffees after about ten minutes I saw two coffees on the counter, I went and asked if these were the two I ordered. The lady didn't even look at me and said "Idk who you are" with an attitude, I said my name and she just looks at me and says "no you need to wait". I understand if you get stressed out working but if you apply for a job and are gonna get annoyed doing your job you probably shouldn't be working there. read more

Love the Swedish berries iced tea. I stop by just to get that on warm days. It's very delicious. The staff at this location is very friendly and helpful. The store is always clean and well organized. read more

The Coffee Bean & Tea Leaf - Swedish Berries iced tea - Coffee & Tea Near Me - Lake, California

I visited here this week, I ordered a latte and the barista forgot to add the coffee shot in the drink..Not a joke.

I just wanted to take the time to let Coffee Bean know that they have a great employee working for them. Her name is Jenny. She was nice, friendly, welcoming, professional, and customer service oriented. I received an email from Coffee Bean offering me a free drink for my birthday. So, I came to the Toluca Lake Coffee Bean around the end of May/beginning of June. For whatever reason, the offer was only emailed to me and was not added to my app. When she asked me if it was on my app, I thought that I would just have to forego the offer. But, she said that is alright and told me that she was going to take care of me. She really made my day!!! You have a true keeper at this location. Please give her some recognition and show her that the company values her because she is making you look good. Thank you again! read more

Not a great place to meet up with a friend for coffee. If you stay for longer than an hour, the parking lot in back will charge you EIGHT DOLLARS. read more

Stopped in for a drink and a bite. The only breakfast items they really have are placed out in the display. So if it's not there, they are out. We didn't go super late but they seemed to be out of a lot of stuff for a weekend. Anyways I got the cold brewed peach tea. And a bacon breakfast sandwich. I think I wanted the sausage or ham one originally but I was out of luck. Food and drinks came out quickly and we found a table in front, partially shaded to enjoy our meal. Food was alright - they heat it up for you. I really enjoyed the cold brewed tea - very strong and flavorful. My friend got regular peach iced tea and it was definitely lighter in color and probably not as good. I would definitely get the cold brewed tea again. read more

Haven't been to a Coffee Bean in a while, because Starbucks are just everywhere. Finished up a doctor's appointment and wanted some coffee. Came here and ordered a vanilla latte. It was good but super sweet, I think I used to do the Sugar Free Vanilla. Overall the service was friendly but I will say its not as fast as Starbucks. Still was a nice experience. read more

WOWZA. I LOVE this location! I came here before my job and there was a line and I had to go out, but there were a lot of hotties here (not gonna lie). I got my regular drink and baked good. The line moved along fast and the cashier was friendly. I love this place and hope to come back again soon! Exceptional service and awesome drinks and food. read more

I like this Coffee Bean even though it's a smaller location and the space where the line forms is a little on the narrow side. Located in good ol' Toluca Lake along its main drag, Riverside Drive. I like the cold drinks myself. If it's not an Ice Blended, I will go for a pineapple sweet tea. So good, so refreshing. It comes on the sweet side but that's the way I like my sweet tea. Heavy on the sugar. So nice on a Summer day. The Ice Blended is such a classic drink. Cant go wrong with any of their flavors although I usually go with the classics. Mocha or Vanilla. It's so good. Staff is friendly. No complaints on that end. Parking is along Riverside Dr or adjacent side streets. read more

The Coffee Bean & Tea Leaf - green tea ice blended - Coffee & Tea Near Me - Lake, California

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I love their coffee and drinks but I'm beginning to think I am just cursed with coffee shops. Just picked up by light vanilla latte and again my cup is almost half full. Come on! Can I just get a break here? read more

The Coffee Bean & Tea Leaf - Looks like someone took a few drinks out of it. - Coffee & Tea Near Me - Lake, California

It's a coffee bean, so you know what's up but this location is consistently excellent service and the staff friendly. Always helpful, esp if you mess up on the app, which is easy to do. Thanks! read more

This is a amazing place to get your coffee fix ..... outstanding vibes and the staff is very down to earth and very helpful..... Rose is amazing and Victor , Jehan , Julio ,Jenny are as well.... Always a pleasant experience... please be sure to try and come to this location, it's worth your time !!!!!! read more

This morning I came in and I was waiting in line waiting in line and not by the time it was my time to order that cashier this day helping me she turn around and walk out back and forth like a 4 x ignoring me completely really bad service, by the time she returned back to the cashier then I say are you ready instead she saying to me but then again I that's our best really bad service I think they need to tell the cashier see if you have to go to do something just excuse yourself and bring somebody else to help that customer or let the customer know all these people I lie to being kind and let them know that you looking for something or you're doing something else instead of helping the person. read more

Omg my coffee is gross I tried to give this place another shot... But it failed me again. Idk what it is with this location.

First off what the heck??? You guys got rid of your Malibu Dream .. lame idea or your palagranett smoothies ???? So now you have a awful concentrated mango drink that taste as I said awful!!!! Stay with what works I've been buying your drinks for years give the customers what they want.... just saying Bring back the Malibu dream please! read more

Fantastic location! Very clean and well kept, great staff and my blended mocha was on point! Really hit the spot passing through on a hot afternoon, the chocolate covered espresso beans really sets CBTL apart from all other chains, they seriously make the best ice blended anywhere! Prices are fair, cannot drive by without stopping in! read more

First time in California & needed some coffee, stopped by this coffee bean & asked the girl what she recommend & I was not disappointed Expresso Cream Ice Blended - deliciously on point for my caffeine fix. Definitely gonna take some beans with me back home to Miami read more

The Coffee Bean & Tea Leaf - Expresso cream ice blended - Coffee & Tea Near Me - Lake, California

Staff usually takes a long time here. Many times I've ordered here, my drinks come out cold (when asked hot) or not extra hot (when specified). I order for a large group and it's always hot or miss with accuracy here. But I still love the coffee and come almost 3x a week lol read more

Did you know that the Coffee Bean invented iced coffee? That's what my sister, who now lives near this Coffee Bean, told me. So I tried the Iced Coffee and it was pretty amazing! The service was great and the coffee was fantastic the few times I stopped in during my trip. The seasonal Pumpkin Spice coffee is very flavorful and I even bought a bag of grounds to bring back home to Milwaukee! I definitely prefer Coffee Bean over other popular chains and hope that one day they will migrate into the Midwest :) read more

I used to LOVE the CBTL more than any other chain. However now that so many of them have closed the stores that are open are terrible. The service is awful, which I could handle if the coffee was good. The coffee at CBTL is beyond sub par. It's tepid, bland and over priced. The remaining CBTL should call it quits. Sad to see them go, but the slow death dance is killing any brand equity they may have had. read more

The best part about this place is the patio. I find myself here especially on Saturday mornings planning out my day early in the morning. Right in the heart of charming Toluca Lake. This place is also awesome for people watching. I remember seeing Megan Fox (yes, that Megan fox) ordering a latte here once. Let's just say that no one was acting like their LA usual busy selves that day. :) Staff is super friendly waiting to greet you with a smile every time. Awesome place to start your day! read more

The Coffee Bean & Tea Leaf - Quaint and relaxing spot in Toluca Lake - Coffee & Tea Near Me - Lake, California

Came here after eating next door at Sharkys. Was heading out to drive back to San Diego because we came from a taping of The Ellen Show! My friend & I took long on deciding what to get but the gentleman that worked here last night on Nov. 4th, 2015, didn't catch his name but he was patient and sweet to us and answered our questions! S/O to him! Got the winter tea drink I forgot the name but he basically described that it's Christmas in a Cup and he was right!! It's so good! My friend got Cookie Butter with chocolate pump latte and my mom chai latte! The aroma was wonderful driving back home! Thanks! read more

These amazing humans deserve a medal for all their hard work. Truly, they do not get paid enough for their services. They are not just making amazing delicious coffee and tea. They are an integral part of this community. They treat people with kindness, compassion, and respect. Thank you for always brightening my day and for making such yummy drinks! read more

My hunny is a regular and they meet him with a smile and have is ice tea ready to go!

UPDATE:11/5 I am updating my review because CB reached out to me to make things right and Manager Amanda apologized for not being able to help. If you have an issue, there's no person to call you have to email the support team, but Amanda reached out to Corporate and even though I did not write an email, they, Corp, reached out to me via email and phone. They are giving me a refund for the double charge. I really hope they replace their antiquated old machine which does not have a chip reader, only swipe and it's still a mystery how a declined card was actually not declined and despite no PW entered or not signed for went through. I do appreciate Amanda's effort as she called me again today to make sure that Corp was reaching out. Use cash there just to be safe!! Original Post: So a week ago I went to the Coffee Bean on Riverside Dr to get some gift cards and got a coffee drink. I swiped my B of A debit card for $27.89. It said card was declined. I just had used it 5 minutes earlier at Sharkys and it worked fine.Tried again, declined... So I used a WF card now. It went through. I didn't think about it till I checked my B of A balance and... the 1st payment DID go through, so I got charged twice. I went back the next day to show them. They said, wait 2 more days to see if the charge is dropped. It wasn't. I waited a week cuz I'm busy like everyone. I just went there now showing both charges. They said there's nothing they can do and to call corporate. The manager Amanda was unhelpful and didn't care. The worker Patrick was very nice, and was very sorry but he had no power. If it was just a cup of Joe, I wouldn't care, but almost 28 dollars is too much to not credit me. They could choose to credit my card, or even give me a coffee card with equal money they took from me, but nope. Be careful, the workers said the machine does not take chips, and is frequently problematic. read more

This might be the perfect coffee joint to hang out in except for one glaring deal breaker. They play the music too loud. Waaaaay too loud for my taste. I like to get into some serious reading during my caffeine ingestions but they have the music blaring so loudly here that that it makes it totally impossible to concentrate. In fact, I'm sitting in here right now and it's going on just like I'm telling you.....some jazzy, noodly guitar and vibe monstrosity one step up from an Otis elevator compilation. My reading materials remain in my backpack, calling to be set free! Sometimes I really like the music they're playing---in fact I've heard some great alternative rock in here that I wasn't familiar with. But it's all too loud for the venue. This isn't a new issue. The loud music has been going on here for years. Great employees, fun Toluca Lake people, even a Miley Cyrus sighting one day. But I avoid it for the reasons I've stated. Today I'm just killing time while my car gets serviced. read more

Ruby was so incredibly nice to me on my birthday. She treated my free birthday drink like it was a regular order, and was welcoming to me and the others who were ordering. The rest of the staff was great, too. I know it seems odd to compliment kindness, but it seems more rare these days, and was so nice to encounter here. read more

The employees are great and the atmosphere is nice but dear god, the WIFI is HOOOOOORIBLE. Been there for over a year and nothing has changed no matter how many people complain. I love working on things at CB but seriously their internet almost never works and it does it's SO slow. Stay away. read more

The Coffee Bean & Tea Leaf - Even at full strength is NEVER works - Coffee & Tea Near Me - Lake, California

Great service. Friendly staff. Xtra large peach iced tea with less syrup, half the purée and extra ice is my go to refreshing beverage.

So I came in one morning after a long hike, bought a açaí bowl from Kreation next door, brought it in, bought two large teas from Coffee Bean, and planned to do work there all day. Because I brought in a bowl from Kreation, the cashier said I couldn't sit inside. It was very cold that morning, and I was pissed because I'm a paying customer at Coffee Bean, and I sat in the cold doing work. Never been booted out before for being a paying customer. read more