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    The Counter Mountain View

    3.2 (847 reviews)
    ModerateBurgers, Sandwiches
    Closed 11:30 am - 9:00 pm
    Updated 3 months ago

    Order The Counter Mountain View Takeout or Delivery

    The Counter Mountain View Photos

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    THE COUNTER MOUNTAIN VIEW ATMOSPHERE

    What's the vibe?
    Casual
    Classy
    Moderate noise
    Outdoor seating

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    Daniel F.

    Wanted to give The Counter a try since I've never been before. Location is nice and the people are friendly. For the most part it's very clean and there's a bar as well, but empty and I soon found out why. Quality of food is ok and really overpriced. We ordered 3 burgers , 2 fries and tots and wings and the bill was over $100. I'd expect more for burgers, fries and wings. The service was slow for it being really empty. What I ordered: Counter burger was ok. Did like the strings onions in the burger, but nothing special overall. Tots were decent. Honey Bbq wings were good and the ranch was good. Probably the best thing we had. Overall place was just ok. Not a place I'd go out my way for if I'm craving a burger.

    The burgers here are incredibly tasty, and the staff is super friendly and welcoming. It's a bit on the pricey side, but the quality and flavor worth it!

    The Fifty Fifty
    Rudy D.

    Never been to this location before and has been many years ago that I had been to one of these. Pricing shocked me back then and was still a shock @ $18+... with no fries! Thought it odd that when asking about a burger, our server chuckled and said I don't eat beef, but it's popular! Saw her again only to ask what we wanted to drink beyond water. Burgers were just OK and not memorable. Place looks like it needs a refresh. While I was happy that they have a military discount, a 4% small business fee was added.

    Grilled Pineapple, chicken, field greens , pesto- Fantastic!
    Jacqueline S.

    Good service, we are not here at a busy time (late afternoon). Pretty restaurant, convenient location in the large Safeway shopping center. We like the "create your own" idea- customize it how you like. Portion are big, sides are separate, not included, you can add what you want for $4. Some more upscale stuff is a higher price. We liked our food, server was friendly and fast. Cost $60 for 2 burgers, sides, and water for our beverages. Loved being able to choose bread, condiments and filling. It's "spendy" but fun. There's a bar area inside.

    Old School Cheeseburger, Shoestring Fries
    Auggie L.

    Went for Weekday Lunch Special Food - 1/5. This might be one of the saddest burgers I've had at a restaurant. I have no idea if they reduce the size of the meat for their counter combo special, but the meat was laughably thin. The height of the burger came entirely from a stack of lettuce, as even the tomatoes were thicker than the meat. I ordered a medium rare and received a medium well. This wasn't entirely the fault of the kitchen, as with how thin the meat was, they should be praised for not cooking it to well done. Fries were crispy and seasoned well. Service - 1/5. The actual service itself was fine as they were friendly and attentive. What I found offensive is the service charge language that was clearly blocked by sharpie. On the website menu, it states "A 15% service charge for dine-in checks and on take-out has been included to the price of our menu items." which explained the higher prices. However, their in store menu erased that particular part of the menu, the server did not mention anything, and the receipt cleared asked for a tip. The prices on the online menu and the in store menu were exactly the same, so the prices should reflect the service charge inclusion. Yet they tried to hide that fact to take advantage of unsuspecting diners to finesse a tip out of them when service charge was already included. This was a dirty and shameful practice by their team. Value - 1/5. Burger was awful and way overpriced at $16 for the counter combo. This would be overpriced even if the service charged was included in the menu, as advertised online, but they tried to hide that language to charge you even more. I feel disgusted to support such an establishment with unethical practices. Trust the low ratings and hard pass. Parking - Mall Lot (Free)

    Grilled chicken burger
    Eric I.

    While the baseline cost of this burger is high, the amount of toppings/fixings (~20!) you can add for free is pretty monumental. A hard boiled egg, no problem! Slaw, veggies, grilled pineapple, sure! All for no extra cost. So it's impressive and you end up with a towering stack of food. We got take out and our order was ready when we arrived, so service was good. We just stopped in, but it looks like a fun place to eat in as well. The burger tasted good, was filling, so easy place to like and nice variety of protein bases. I had the grilled chicken and my wife had the veggie burger.

    What they should have charged

    THE WAITSTAFF ADDED THEIR OWN TIP AFTER CHARGING MY CARD Food 3/5. Service 0/5. Came on a Saturday afternoon around 4PM and there was no staff on the floor. We sat ourselves, waited 5-10 minutes before anyone came out the back and noticed us and eventually took our order. 15 minutes later they brought me the wrong order, and it took another 10 minutes for the right food to come out. Still hadn't cleaned dirty dishes off the nearby tables from when we walked in. Two burgers and two fries cost $70.52 I was frustrated and did not leave a tip. A few days later my credit card was charged $12 higher than it should have been, i.e. they added their own $12 tip. I called their (650)948-2333 phone number about 10 times before someone picked up to address the issue (there is no voicemail option). Apparently they will escalate to their manager, who is supposed to call me... sometime, I guess. Now I'm just waiting for the amount to be refunded. Maybe your experience will be better than mine, and the service will be fine, and you won't have to deal with credit card fraud. But keep your receipt and check your bank statement, just in case!

    4% Small Business Surcharge???

    Do not go! Service was slow and unfriendly. Burger was plain and expensive. And then they charge you a 4% "Small Business Surcharge"!? WTH is that?

    Beyond burger with weird vegan cheese that costs additional $1:50 and clearly not melted
    Lisa H.

    It was just ok for $24 total with no sides or drinks! Yikes. I got the vegan cheese added not realizing that this was an extra $1.50 and it was super weird looking - not melted - never seen anything like this before anywhere else. Scraped it off. Otherwise it was an ok burger just way too much money for what you get IMO. Awkward to eat as most of their burgers are stacked so high even with just minimum amount of toppings. Ended up having to ditch half the bun to try to bit into it without a huge mess lol

    Mira D.

    the counter is known for their burgers, but i ended up ordering the "sonoma bowl" for more vegetables: quinoa, mixed greens, beef patty, tomatoes, onions, pesto, herbed goat cheese. the burger was decent (a little dry) and had herbed goat cheese slathered on the top. there was not much mixed greens or quinoa. the tomatoes and onions were oven roasted which was nice but i thought the dish had an unnecessary amount of onions. overall, it was okay -- i feel like given the price point, there could have been a bigger portion or more flavorful.

    Chili
    Christopher P.

    I've been here a few times but not recently - in fact it's been a few years. And when I've gone, I've always ordered a burger - that is what they do after all! But the chili caught my eye on the menu so decided to change it up. The portion was large - enough remaining for lunch the next day. I didn't see any pics on Yelp so wasn't sure what to expect. There are many types of chili but I like just about all of them so I wasn't too worried. The consistency is almost like sloppy joes although not as sweet - you could definitely make a sandwich out of it. It comes with two slices of toast for just that purpose. If you are expecting more soup like then I would skip. Apologies for the pic - already had a few bites (have to remember the phone eats first!). I asked them to hold the cheese. It was filling and tasted pretty good - not the best ever but solid 4 stars for that type of chili. We also had the shoestring fries and onion strings which were both amazing!

    Sonoma Bowl

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    8 months ago

    Burgers very small and service unhelpful. Taste is average at best. Did not find value. Have not returned.

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    Peter K.

    Thank you Nancy. Very glad you enjoy. Hope we see you again very soon.

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    Page 1 of 22

    The Counter Mountain View Reviews in Other Languages

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    Yes, they have the Impossible Burger here! They have them at all of the locations now.

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    The Fly-By - Burgers at lunch, with crispy potato wedges. Yum! Worth $19? You decide...

    The Fly-By

    4.2(30 reviews)
    2.5 mi

    Okay but... a hotel coffee shop with good matcha? That's the plot twist I didn't know I needed…read more We stopped here on my way out of Santa Clara heading to San Francisco -- it's conveniently close to a bunch of other spots, and since it's tucked inside a hotel, parking was ridiculously easy. (Underrated luxury.) Now, the hotel itself? Visually... a moment. It looked like someone invested serious money into it, but the design felt a little space-meets-startup-meets-what's-happening-here. Some elements felt elevated, others felt a bit makeshift. I genuinely couldn't tell what the theme was -- futuristic? celestial? boutique-on-a-budget? I'm still processing. The front desk team was clearly well-trained and knowledgeable -- they had every answer, every stat, every rate breakdown ready. But the warmth? Missing. I was hoping for a little storytelling since I'd never heard of the hotel before, and instead got a very matter-of-fact "we've been here five years" energy. Efficient, yes. Inviting, not quite. But let's talk about why you're really here: the coffee shop. Completely different vibe. Two people working, both genuinely happy, welcoming, and quick. We ordered a latte and a matcha to go -- total was about $22, which made me blink for a second -- but then I tasted the matcha. Oh. This wasn't the overly sweet, dusty-green situation you sometimes get. It tasted clean. Real. High-quality. The kind of matcha that feels intentional. I love Firehouse in Marin, but this? This was closer to serious coffee roaster-level quality. Smooth, organic-tasting, beautifully balanced. You could tell they care about what they're serving. Branding was strong, the space was cute, and I could absolutely see myself sitting there with my laptop pretending I'm writing something important. We grabbed ours to go, but it had that easy, airy, "stay awhile" energy. Would I book the hotel? Jury's still out. They don't have an in-house spa and mentioned bringing in third-party services for certain amenities, which made it feel a little less full-service than I expected. Would I go back for the coffee shop? Without hesitation. Delicious drinks, easy parking, quick service, and a vibe that actually makes you want to come back. Sometimes the side character steals the show -- and in this case, it's 100% the matcha.

    This is my second time eating here at The Flyby, and I did the smart thing - I did not bring my…read morework with me! Because, once again, I was distracted by the quality of the food, and there would be no way for me to do anything else, but to eat! Today, I was in the mood for something more than a salad (much as I wanted to preset what I had the first time coming here, I made a concerted effort to order something else...), thus I chose the Forager Flatbread. It took less time to make this time (roughly about five minutes after ordering), and when it came out, I marveled at how it looked like a work of art! Just beautiful! Each piece of herbed formage blanc flatbread had a nice, crunchy bottom (but not blackened) and a slightly tanginess, with a a good amount of "hen-of-the-wood" mushrooms, sweet roasted garlic and a bed of arugula. My, oh, my! My first bite was a multi-level extravaganza! The crunch of the bread, followed by the aroma of the herbs and arugula, then the saltiness of the cheese, the sweetness of the roasted garlic, the earthiness of the mushrooms - all came together as just a wonderful work of culinary art! This being my first time eating today, my saliva glands just fired off at first bite, causing a bit of intense pain from too much saliva shooting out. But, seriously, this was a very delicious entree, that I enjoyed from start to finish! Bravo for this second joyous experience!

    Photos
    The Fly-By
    The Fly-By - Too Beautiful To Eat

    Too Beautiful To Eat

    The Fly-By - Mystery drink in soy ink, compostable, cafe branded cup

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    Mystery drink in soy ink, compostable, cafe branded cup

    Roger Bar & Restaurant - Charred Broccolini

    Roger Bar & Restaurant

    4.0(316 reviews)
    2.5 mi
    $$

    I like the ambience here. They have a bar, live music, coffee cafe area, dinning area and an out…read moredoor dinning area. The servers were friendly. We ordered cocktails "Flying Ace" and "Cielo Rosa", Forager Flatbread, and Roasted Beet Salad, and cheese plate. The cocktails were fun and inventive, but maybe a bit too complex for us. The Flying Ace was a smoky old fashioned type drink with a charred cinnamon stick. Maybe the wrong choice for a sunny afternoon outdoor venue. The Cielo Rosa, with mezcal and jalapeño has a lot going on as well. The forager had great mushroom flavor and loved the roasted garlic. The first bites were great- wish they could have kept the crust crispier for later bites. (Heated plate works well) The beet salad was really good. The crushed pistachios really contrasted well with the beets.

    5 stars for the location and ambiance. Roger has great atmosphere if you're looking for a quiet…read moremorning/afternoon workspace. It's inside The Ameswell Hotel, with a spacious layout, aviation-inspired design, and a relaxed indoor/outdoor feel that's rarely crowded during daytime hours. They serve coffee drinks and food. The vibe works well for getting work done between sips of coffee. 1-2 stars for the food: they really need to redesign the entire menu completely, in my opinion. The dishes I tried were just underwhelming and did not justify the price point, not even bakery. There is a strange mismatch between the location/ambiance and food. I mostly just stick to the coffee right now. Bonus point for getting to test robot delivery. :D

    Photos
    Roger Bar & Restaurant - Roger Bar Restaurant Cocktails Food Dinner Wing Bar Ameswell Hotel

    Roger Bar Restaurant Cocktails Food Dinner Wing Bar Ameswell Hotel

    Roger Bar & Restaurant - Cheese & Charcuterie

    Cheese & Charcuterie

    Roger Bar & Restaurant - Roger Bar Restaurant Cocktails Food Dinner Wing Bar Ameswell Hotel

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    Roger Bar Restaurant Cocktails Food Dinner Wing Bar Ameswell Hotel

    Macho Burger - 01. Macho Crispy Chicken Sandwich

    Macho Burger

    3.9(183 reviews)
    5.9 mi
    $$

    Lots of parking and very spacious dining room. Great for big parties…read more Love the simple and easy ordering system, the food came out very fresh and the staffs were very nice. The fried chicken sandwich itself was pretty great, you have to love breading because the breading is very very heavy, but the meat itself was just as juicy. Very very fair pricing for such a huge burger and in a very nice location as well. The tender beef wrap was not so great at all, the beef was far from tender and more chewy than anything. The sauce and the wrapper itself did not really go together. It felt like two cultures trying to mix and nothing really worked out here.

    Made a huge change in my profesional life and I commute to Santa Clara now. There are so many…read moreplaces to eat around this area it's crazy. Narrowed it down to this place because i was feeling a chicken sandwich, and i did not want to have Chick-fil-A anymore. I just want to say that, I wish there was one closer to the Livermore area! This sandwich was really good; crispy, crunchy, big, flavorful and totally worth the price! I wasn't at the actual location, i ordered through door dash, and surprised that it was still hot. Lastly, i want to mention the packaging, it's very bright and i feel like it definitely adds to the overall value. One day i hope to visit the actual location so I can have a better tasting experience. I imagine its better when served hot and fresh!

    Photos
    Macho Burger - Clean inside is good

    Clean inside is good

    Macho Burger - 08. Black Truffle Cheeseburger

    08. Black Truffle Cheeseburger

    Macho Burger - 01. Macho Crispy Chicken Sandwich

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    01. Macho Crispy Chicken Sandwich

    Konjoe Burger - Konjoe Burger w/ jack cheese, pickled jalapenos, sunny side egg, grilled onions, konjoe sauce, sweet bun | $15 (fries not included)

    Konjoe Burger

    3.7(82 reviews)
    1.5 mi

    This isn't a full Konjoe so it doesn't have the 1/3 pound burgers, but instead focuses on 1/4 pound…read moresmash burgers. They also don't have the fried egg, bacon, or white cheddar from the other locations. The basic smash is a solid burger on a really good potato bun. Personally I'm a fan of the truffle smash with grilled onions and black truffle mayo -- I ask them to add tomatoes. The grilled cheese is a bit boring, probably because it's on the kids menu. Next time I'll ask them to add tomatoes and maybe the truffle mayo. The truffle fries are hot and nicely seasoned and topped with parmesan and parsley. They charge extra for the dipping sauces -- but the truffle mayo on truffle fries is worth it. You order at a kiosk which is easy to operate but I had a coupon and couldn't figure that out. The friendly staff was happy to help. My only complaint: for some reason it took a very long time for our food to come out and they didn't seem that busy.

    Hot chicken sandwich 3/5 - this was disappointing. The pictures looked really good but the buns…read moredidn't hold everything together well. The slaw was too wet and soaked through the bun. Chicken was pretty spicy and good flavor but not the best hot chicken sandwich in my opinion The burger was good but pricey It took a long time for the food to be ready.

    Photos
    Konjoe Burger - Storefront right next to The Good Salad

    Storefront right next to The Good Salad

    Konjoe Burger - Chopped Cheese Fries - @rayz - must get!

    Chopped Cheese Fries - @rayz - must get!

    Konjoe Burger - Konjoe burger and chopped cheese fries

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    Konjoe burger and chopped cheese fries

    The Stand - American Classics Redefined

    The Stand - American Classics Redefined

    4.2(398 reviews)
    7.8 mi
    $$

    My friend and I came in for some food and to watch a game in the bar area. I ordered the Havarti…read moreShroom burger on a gf bun, a large sweet potato fries to share, and a spiced cider cocktail. My friend ordered their southwest chicken sandwich and fountain drink. We sat at one of the many stools to watch a game while our food was being made. Everything came out in about 15 mins since it was slow when we came in. We both enjoyed our sandwich/burger and devour the sweet potato fries. I always love getting the food here as everything is fresh. The drink was good and I got their seasonal special frozen Paloma while we continue to watch the game. The bartenders were attentive and made sure we were doing alright.

    I loved the decor and overall atmosphere. A spacious area with everybody being happy and getting…read morefat. The cashier was extremely nice, and she was very patient as I took a long time to read their GIANT MENU. They have Thai Iced Tea milkshakes, I have never heard of such a thing, and I will definitely try it next time. This time I got a strawberry shake. It was my first day quitting cigarettes cold turkey after 25 years, so I wasn't about to risk my shake experience with a possible dud. The strawberry shake hit the spot, or as the youngins say "It hits." The burger and fries were delicious too, or as the youngsters say "Mad fire bro." I would pass on the firehouse fries next time, they were not fire, they were lowkey nasty, as the kids say. Check out my photos, you won't be disappointed.

    Photos
    The Stand - American Classics Redefined
    The Stand - American Classics Redefined
    The Stand - American Classics Redefined - We Cater!

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    We Cater!

    The Counter Mountain View - burgers - Updated May 2026

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