They did a great job!! The owner communicated and their price was fair!! I would highly recommend them and I would use them again. I forgot to mention, thought my grill was broken and to my surprise he explained it wasn't and showed me the proper way to use it... saved a lot on my outside kitchen grill. You won't be disappointed! read more

If 0/5 stars was a rating, I would choose that option to best reflect the level of service that we received. Communication, response time is very poor (if they even respond). We hired The Grill doctor to clean and assess our high end grill. The tech cleaned the grill, but failed to tell us that the side burners (included in the grill frame) were not included. We had to schedule another service for this to be cleaned. Parts were ordered to replace what was needed (communication was poor). 2 weeks after replacing the parts, they broke....again no response for 1 month then an email response saying it would be a $145 fee for the tech to assess. read more

Poor Gabe is such a loser. Promised twice to text a confirmation of my appointment and didn't follow up either time. Damn boy, if you can't even send a text how I'm gonna trust you to repair my very high end grill? read more

Not a pleasant experience . We discussed exactly what was needed , I emailed them what the manufacturer told us was needed, they quoted me a price before the job only to change the price after it was done . I would not use them again . Be careful as they don't seem to be honest. read more

Expensive. No returns. Believe he went out of business. Man's attitude when I went in left much to be desired.

The first appointment was missed due to (I was told) that the technician did not show up for work. I was compensated for this by a discounted rate on the service call today. Very much appreciated. It was worth the wait because the technician knew exactly what the problem was and fixed it within 10 minutes. He was on time and a pleasure to talk to. I will definitely have them back next time for a cleaning. Thanks again I'm a Happy Man. read more

We bought a home in boca with a built in grill. We had the grill doctor people come out to look it over , they charged us $300 for cleaning . The grill would not light after they lefty . I had them come out again and spent $175 for 3 new igniters . We travel a lot so we don't grill often . 100 days later we tried using the grill and it won't light , we called the grill doctor and they said they only do 90 day warranties . I told them we used it twice in 3 months and your not going to honor your work . They said no . So $500 down the drain and I would recommend this company to anyone read more

A perfect job and excellent experience! I needed a new propane grill to be retrofitted with a natural gas hose due to a weird configuration with our underground propane tank. Monty was able to easily make the fix and remove/replace the old quick disconnect hose which was in lousy shape. He took the time to walk me through a few pointers with our new grill and could not have been nicer. We could have possibly done the work ourselves but frankly I'd rather trust a professional when it comes to something like gas lines. I highly recommend them! read more

We had the technicians come to service our grill. It needed extensive cleaning and maintenance which they did. They left our grill immaculate, however, one of the burners would not turn on after they left, and now the ignitor is not working, which they replaced. We have left numerous messages and sent an email with no response! I would not recommend using this service due to their poor customer service and lack of response due to the problems we are having. Now we need to contact another service to repair what they did not correct and spend more money. We will never use them again but that won't be an issue since they do not return phone calls. read more

What a run around so unprofessional . They never return calls or fulfill their commitments . Thank god I found an amazing company to fix my grill and make it like new . Waiting a month for these guys , so unprofessional and rude . They probably did me a favor read more

They did come out on time and the person was very courteous. Unfortunately the service charge he asked me to pay with a check and then asked for cash for the part. The part I now come to find out was used. Now four months later the part does not work anymore and the company only has a 45 day on labor and 90 day on parts. The owner graciously (sic) offered to give me a credit of ten dollars! So basically I was deceived and now have no recourse. Be careful with them is all I can say. read more

Unbelievably Awesome work by Henrique! Our grill was disgusting and I was not about to eat anything off of it plus the ignitor did not work properly. HA! But True! Henrique made our grill look brand new and replaced some parts that were corroded and not working. He worked from 11-6 on this grill. It looks fantastic and it works like it did when we bought it. Thanks Henrique for such a great job and for a clean job...not one piece of dirt was left! Very clean, professional and nice! I highly recommend this company and if you have a choice, ask for Henrique! :) read more

This review is specific to the Margate location... I originally drove to the Boca location to get two tanks filled and arrived at 5:30, online and their door both state they were open until 6, however they were closed- super frustrated, I called the Margate location and the nice man answered the phone and told me the Boca location closes at 4pm now. When asked how much longer he would be open, he said he was closing right then. I asked if he didn't mind waiting for me to get there as I desperately needed my tanks filled so I could cook dinner for my family (pandemic times = grilling most nights), even though he wanted to continue closing up, he agreed to wait for me. When I arrived he greeted me very nicely and filled my two tanks and really made my day. Talk about service to the community and going above and beyond. In today's age, you don't find businesses that actually care about the customer and will do whatever it takes. Thanks nice guy at The Grill Doctor- you rock! read more

Saved the day in the era of buying everything online via Amazon. Also fills propane tanks instead of trade out

DO NOT USE THIS COMPANY, at the risk that they will do to you what they did to me ... NO SHOW, NO COURTESY CALL, NO TEXT, waited ALL DAY, and nothing, no answer at the office, like they fell off the face of the planet ... and the following Monday, NO REASON given, NO APOLOGY !!! WORST CUSTOMER SERVICE I have seen in my ten years living in PBC ... called the Grill Doctor to refurbish my built-in Alfresco grill, spoke to a very nice woman on Friday, they set me up for 8-am Saturday morning, with all the parts needed for refurbishing ...they said I would be the guy's first stop ... since the service guy was going on vacation the following week (this week), I agreed, despite the fact that I had to cancel my participation in a charity golf tournament that morning ... INEXCUSABLE, UNACCEPTABLE, deal with them at your own risk, you've been warned !!! read more

Something has changed with this company. I called based on the great reviews I found here on YELP. I didn't notice that the reviews were a few years old. Based on what I read, I expected a quick call back and reasonably quick service. Not exactly what I got.... I called at 9 am and got voice mail. I expected a call back...silly me! I called again at 4 and got an irritable human. He kept yelling at me that I was breaking up. I explained that I was on a landline so there wasn't much I could do about the reception issues. The call got dropped. He never called back (ever) and when I tried again, all I got was voicemail that said that the mailbox was full. This might have been the 'go-to' place in 2012 or 2013, but in 2015, I suggest that you look elsewhere for grill repairs. (I finally called Weber and they walked me through the fix for my grill. Should have thought of that in the first place!) Part Deux: Yesterday, a couple of days after I left the first part of this review and about a week after I called Grill Doctor, the fabled Monty called and left me a voicemail.. He found my original voicemail and was checking to see that I had been taken care of? Huh? A week? Taken care of? Thank goodness I didn't need him. If I have a grill problem in the future, I'll find someone else to fix it. read more

I hadn't used my 48" DCS in 3 years, and i called The Grill Doctor for a service call to get it up and going. Wesley came by and had my grill firing up in one hour. I am soooo happy i called them. Looking forward to many great Barbecue's!! read more

Good service and fast house visit. Liked that he texted me and then replaced the grill in a tingly manner. Would recommend his grill devices! read more

I have used their services twice in 3 years. First a full repair of a DCS grill and now a small fix to it. They are always quick to answer or return your call and the job done has been to full satisfaction. I highly recommend the Grill Doctor. read more

Just wanted to say what a wonderful company to work with. Monty came out the same day that I called them. They were very efficient and professional. The grill is a very old unit and needed a few tweeks to get it up and running. I will highly recommend this company to anyone looking to restore their grills. read more

A company you can trust !! Had my lazy man grill cleaned new burners etc Very friendly and timely service I highly recommend them more then 5 stars read more

I gave the Grill Doctor 5 Stars - as good as it gets- because his company is unbelievable. After calling other companies, that didn't call back, we called the Grill Doctor. As we were leaving a message, Monty, the owner, called back. He had Victor and his son Victor (Jr) come over. Our expensive 5 year old Weber grill was uneven in its flame, the starter didn't work and we were ready to purchase a new one. Well, by the time they pulled everything apart, replaced a few parts, cleaned our grill until it sparkled, we were delighted that it worked perfectly. By the way, Monty called before Victor arrived (Victor arrived on time). Monty stopped by to make sure everything was working well and followed up with a call afterwards. JUST A GREAT COMPANY. By the way, we are still waiting for the call backs from the other companies. read more

I had the Grill Doctor come to replace my igniter on my 20 year old grill. They called a day before the scheduled appointment to to see if they could come a day early which delighted me.Monty was polite & professional as he inspected my grill making sure the igniter was the only problem. He explained how to start the grill properly & swept up any debris made by removing the grill. The repair was completed promptly & I was charge the quoted price. IT was a pleasure doing business with the Grill Doctor. Debra Coral Springs Fl read more

Very professional and arrived on time. He had all the tools of the trade and was capable of handling any issue with our Char-Broil. Also gave me some great tips on cooking the perfect steak! I would recommend The Grill Doctor to all. Sharon read more

Great service,...they did a fantastic job at a reasonable rate,..I would highly recommend!

DO NOT CONSIDER USING THIS COMPANY BEFORE READING THIS REVIEW!!! I called to get an estimate on repairing and cleaning my Jenn Air Grill. I sent an email with pictures and a description and waited about a week for a response. When Monty got back to me, he wanted to charge me for parts that were covered by the manufacturers lifetime warranty! When I pointed out to him that I can get those parts for free, he stated that I would have trouble getting the parts and how was he to know what the warranty was for Jenn Air Grills! (Isn't that his job as a grill "expert" to know?) He then said that he would give me $100 off cleaning my grill, so it will cost me only $285.00. I was already quoted the same price by Will to clean my grill, so he was giving me nothing off! All he tried to do is rip me off for parts, labor and a false discount on cleaning! DO NOT USE THIS COMPANY!! THEY ARE NOT HONEST!! When I called back and wanted to talk to the owner, I was not given a name and was told the owner was out of the country and they did not know when he would return! This is how they do business? Stay far, far away! I called The BBQ Cleaner, and he told me to call Jenn Air and get the parts for free and he would install them. Guess what company I'm using? read more

These folks do an excellent job. Hard workers and thorough job. All the parts you would need. Up front quote that was accurate and reasonable. read more

Yesterday I had my husband's grill cleaned as a surprise for his birthday. Marco and his assistant came out and did an amazing job! They were prompt, neat and extremely knowledgable of the grill and its functions. An estimate was given, it ended up even a little less than expected. The grill came out looking new (it's five years old), and my husband was thrilled! They cleaned up their work area outside so you never knew they were there. We were so happy that we asked to be on a yearly cleaning schedule. If I could give them more stars I would! Lisa E. read more

Just used the Grill Doctor for the first time and couldn't be happier. In a time and locale where customer service isn't a top priority for a lot of businesses, The Grill Doctor shines -- very courteous, prompt and helpful. Pedro worked tirelessly on my 4-year-old Weber Genesis and made it look and work like new. I HIGHLY recommend them -- worth every penny. read more

I found The Grill Doctor on line, and the review I read was glowing, as is mine. They called back quickly and came out that afternoon. My grill needed three burners ans they located them and returned the following day and completed the job. They were quick, clean, informative and a pleasure to deal with. - Jeff Davis read more

I dealt with Monty at grill doctor. I had major problems with my grill. After coming to see it that same day, he went over every part with me and explained it all. I went with the full job 3 hr cleaning but it was so bad it took them 8 hrs! they did a great job and charged me for only what we agreed upon. It looks like NEW. they really killed it for me and I have been Barbequing ever since. I highly recommend Grill Doctor. read more

Excellent Company to deal with!! I don't always take time to write a review but, this company deserves a GREAT review. Here is why: the owner answered the phone on the first call I made. He asked me the problem and then he told me what he can do to solve my problem, he let me know he could provide service the next day at a specific time, the service person showed up on-time, the bill was very close to the approximate quote, my six year old grill looks like new, there was no mess or parts left on my property or in my trash can and the best of all, I received a follow up call the next day to ask if I was satisfied with the service, the performance of the service person and to contact them with any issues at any time. It does not get much better. read more

I moved into a house recently with an older DCS grill. The Grill Dr made it look and operate like it was brand new. Thank You Monte for all your help. I will recommend you to all my friends. read more

We were so glad we found Monty "the grill Doctor". Our Charbroil grill needed a new starter and we were so lucky Monty knew how to deal with the problem. He improvised and gave us a new part which was better than the original replacement. Very clever and smart, indeed! I will be recommending Monty to all my friends for grill repairs and maintenance! read more

I was impressed with the follow through on scheduling and professional work done by these guys. Not inexpensive but, as they say, you get what you pay for. read more

I contacted Monty at Grill Doctor and informed him that I just moved in to a house that I was renting for a year. I explained that I did not need a 3 hour supercleaning...just someone to come out and perform very basic checks on the grill and get it and up & running and (if needed) perform a tank swap. In addition, I wanted a functional/basic cleaning to get the grill to an acceptable level on cleanliness. His technician Robert just left my house and I am pleased with the job. Robert took the time to explain the grill to me (I know very little about propane grills) and also performed a functional cleaning. Robert showed me how to properly maintain the grill and also how to replace the tank (I have never done it). In addition, Robert provided a much needed 3 foot extender to the propane hose so I could more easily access the tank. Judging by the costs online for these extender hoses, his charge was very fair considering that he also installed it. The whole process with Robert only took an hour. I did spend some time before Robert got here to do some very basic pre-cleaning on the grill so my grill was not in bad shape.. On top of this, I had a $10 off "check-in" offer from Yelp that I took advantage of. All in all... I can recommend these guys. read more