Shawn/Shaun? answered my call. He did a little troubleshooting with me on the phone to figure out my issue so he could provide a quote and let me know what might need to be done. I appreciated his help and time. My husband and I were both looking for plumbers at the same time. He was able to get someone out here to fix the problem before I could follow up with Shawn, but I'll keep this contact in mind for future plumbing needs. read more

Shawn replaced a non working shutoff valve under my sink. It was a dual shutoff type with 3/8 connection to the sink cold water and a 1/4 connection to the fridge and an under sink hot water heater. Excellent job. Much better that the original one that was there. Shawn called to assure me he was on his way and he arrived on time. Shawn has a truck and trailer full of supplies. He's ready to tackle anything. He went above and beyond. I'll surely used Shawn's services again. read more

Shawn is great, does good work at a reasonable price. Only problem is that he is so darn busy because he is so good that it is sometimes hard to get an appointment. But it is worth the effort to try!!! David Welch read more

Problems Wait For No One... Pros: On time. Good explanations. Reasonable cost. Nice guy. Cons: None yet. Stars: - Overall: 5 - Scheduling: 5 - Promptness: 5 - Explanations: 5 - Thoroughness: 5 - Helpfulness: 5 - Cleaning: 4 - Cost: 4 - Value: 4 Problems wait for no one. My wife and I had good and bad luck the past few years finding people to fix various things around the house. Great work was followed by desertion. In this case, we needed to install a new air gap to our dishwasher with a new discharge line from the air gap to garbage disposal which required drilling a new hole near the top of our sink. We first called the plumber most recently used, but they had family issues which prevented a timely response. So we turned to Yelp. My wife left a message in the afternoon. Shawn called back the next morning, offered an estimate by phone and made arrangements to visit in a few days. We expected him between 10 and 11 AM and he called at 1040 AM to say he'd arrive about 11 AM. He came with the necessary parts and was done by 1215 PM. Since we planned to have a new dishwasher installed within a few weeks, Shawn explained the issues to be aware of and patiently answered a couple of other minor plumbing questions. Overall, Shawn met the criteria to earn 5 stars, including: - Flexibility with the calendar - Arrived on time - Explained what needed to be done before doing it - Completed the work with a minimum of fuss and delay - No harm to the house - Cleaned up after himself - Nice guy - Charged a reasonable price of $225 Based on our first experience with Shawn, we'd heartily recommend him for plumbing problems in and around San Jose. Let's hope he's available next time we need a plumber. NOTE: Although Shawn's title is "handyman plumber", he said emphasis should be on plumber. read more

Bought our old townhouse a couple of years ago and we haven't had the need for plumbing service until recently, when our standing shower drain wasn't draining fast enough and a pool of water was collecting at our feet. Shawn's prices are reasonable, but what I appreciated most was his follow-up and dependability. He responded to my initial inquiry within the timeframe he stated on his voicemail, he confirmed the appointment time we scheduled, he called to let me know when he was on his way, and he arrived on-time, which was within the arrival timeframe he quoted. Shawn is efficient, personable, and from what I observed, he was careful in placing his tools and machine down to ensure that your property is not damaged. Just for that, I would definitely use his services again! I even added his phone number to my contact list! Thanks for clearing out our clogged drain and installing our two bidets, Shawn! read more

Had a clogged/backed up sink that we tried to clear via good 'ole Drano - which didn't work - and neither did our little home snake kit, so I gave Shawn a call based on his excellent Yelp reviews. He called me just an hour or two after I left him a message and we were able to work out an appointment just a few days away to accommodate my work schedule. He cleared the clog, snaked a branch line just to make sure, and answered all of my questions with a smile. Having had to call plumbers for emergency work before, I felt his rate was very fair, and that his service (and especially his great attitude) absolutely exceeded my expectations. He left me with lots of tips on pipe maintenance and a few things to watch out for around our property that could affect our main line; definitely appreciated the heads up. I would highly recommend Shawn and would definitely call him again in the future if needed! (although hopefully not for quite some time). read more

Shawn came to my house to fix a backed up sink drain. His work product and timeliness were A++++. His quote was fair (neither cheap nor expensive) and I felt confident that he wouldn't try to exaggerate the scope of work to get more money. I really appreciated that he was easy to get ahold of and arrived on time. I would not hesitate to call him again for any future plumbing needs. read more

Finding a good handyman who is promt, ontime, efficient, respectful, knowledgeable, reasonable priced and upfront is rare. Shawn is all those things. We came home from vacation to a busted water heater on a rainy winter night. After i had tried to light the pilot for the water heater several times i failed to keep it going once i letgo of the knob. I called shawn left him a message around 8am and told him my problem not expecting a call till later atnight considering he is so busy! He not only called be back in the afternoon he worked with my time to come over and fix it right away. He gave me a quote and was clear with the problem and time frame. He also made sure he was clear on the model so he can get the correct parts and not waste my time making multiple Home Depot trips. He is a very nice guy with a warm personality! He helped me fix it as well as taught me a few tricks to make my water heater last longer. Unlike a lot of other handyman's that i have worked with before he doesnt have any fringe costs or use cheap parts. I already have another appt with him to fix something that cud wait some days. read more

I just called because I have a leak and a co worker said he does great business but he is currently closed until the shelter in place is over and I am sorry I did not get to see the job well done as my co worker said he would not hire anyone else. read more

Writing this review as Shawn leaves our house. Neither my husband nor I are very handy, and we just purchased our first home. Every home has its kinks and ours is certainly no exception. We called Shawn out to take a look at why our air gap filter in our dishwasher was gushing water onto our counters, and to have him take a look at why water wasn't dispensing from our brand new fridge. Before he even got down to the work, Shawn showed us (because as new, unknowledgable homeowners, we don't know anything!) where various water shutoff valves were around our house. He really took the time to teach us and explain everything, which is something we really appreciate. Turns out the air gap filter just needed a bit of cleaning in the hose (there was a lot of gunk in there from the previous owners); now, when our dishwasher drains, it isn't gushing out water. The fridge water hookup was a bit trickier. Shawn didn't hesitate to put on his crawl space suit and got down and dirty, underneath our house to help us locate the water shutoff valve. The reason we weren't getting any water from our fridge was because the water valve had been turned down to a trickle. He turned the water back on, and now we're getting water from the fridge, hooray! Bottom line, Shawn is the best; he really cares and takes the time to make sure you are educated so that you know what to do when a plumbing crisis arises! Thank you so much, we're definitely recommending you to all of our South Bay friends. read more

In a nutshell, Shawn is absolutely super! He may not be the cheapest guy out there, but he is responsive, professional, and a nice guy to boot. He'll take care of whatever issue it is you have and give you some extra advice if he sees something of concern. I initially called Shawn to get a quote for some plumbing issues my husband and I noticed in our master bath--a funky (rotten egg-like) smell that kept recurring (it would go away for a few weeks every time we drano-ed the shower) and a strange stream of water we noticed would come out of a pipe that ended just short of a screened opening near the base of our house every time we used the master shower. Shawn is a super busy guy since he's a one-man shop, so when he didn't pick up the first time, I left a voicemail. He called back that evening, but I couldn't get to the phone. We were finally able to connect the following morning, and he spent a good 15 minutes going over what could possibly be the problem. I had him come out to scope out the issue, which cost us $95, and after suiting up and crawling underneath our house for about an hour, Shawn discovered that we had some weeeird plumbing and piping going on in our house (stuff that the inspector should have caught when the previous owners sold the house!), which was causing water flowing down our master shower drain to go back underneath the foundation of the house. The water that was sitting under the house was likely the cause of the recurring smell. ANYWAY, long story short, Shawn fixed the weird piping issue and said that we likely had a clogged drain somewhere, which we'd have to diagnose after the stuff he had fixed dried. Shawn left to go to his next job but said he'd call later in the day so we could test which drain was clogged. I suspected the master shower, and sure enough, when Shawn called, that baby clogged up within 15 seconds of being turned on. He CAME BACK that same day and cleaned out the shower drain (nice big black hairball came up) for me at a discount, and even drew me a nice diagram to illustrate to me exactly what was going on with all the plumbing. Anyway, a few hours' worth of Shawn's time and just over $300 later, our crazy plumbing issues have been fixed. I'd call him again in a heartbeat! Thanks, Shawn! read more

Shawn has another customer for life. I called him after my mom got a ridiculous estimate from another plumber for a leak. That plumber advised my mom to get a hydro flush for a few thousand dollars. When Shawn came out, he found the leak and repaired it. He told us we didn't need a hydro flush and gave us advice on how to ensure that we never do. Great customer service skills, highly responsive (even though he gets calls/texts all the time), and a straight shooter. I highly recommend. read more

Shawn is an exceptional plumber and human being. He answered my call about a broken garbage disposal unit immediately, and he was at my home within an hour, right on time. First he asked me to go out and buy a new unit, in case I needed it, and told me what kind to buy. He also told me the exact prices that he would be charging, depending on whether he would be able to fix the existing unit or install the new one. Once here, he did his best to save the old unit, but it was soon apparent that it was leaking water and beyond repair. He then noted that my plumbing configuration under the sink was very unusual, and for a moment it seemed that he might not be able to do the work. However, he soon worked out a solution that involved getting a couple of pieces of piping from his very impressive truck and trailer and cutting them to fit. I couldn't be more satisfied with his work and with all of the good advice that he gave me. read more

It may not be fair to award five stars to Shawn for a phone call but I'll do it. Our disposal wouldn't turn on. Called Shawn who led me through a series of checks over the phone. The problem was a tripped breaker. "No charge" said Shawn. So, we have found a go-to, honest, helpful handyman at last. Shawn will be getting our business from now on. read more

Shawn is the only plumber who I would recommend in the South Bay. He's really a plumbing engineer, not just a plumber. His primary concern was that my job was done excellently with long lasting positive results. He used the best hardware and tools to get the job done perfectly the first time. While he was working, he was solicitous of my needs and changed course when it was warranted. He was a great listener and excellent problem solver with real engineering skills. When he installed a water filtration system for me, the provided parts in the kit weren't compatible with my under sink hardware. He modified and reassembled the kit's parts with additional parts that he had in his truck to solve the problem. He redid the piping under my sink and made more available under cabinet space. The work done was built to last and he made it user serviceable so that I could fix most minor problems by myself in the future. I changed the parameters of the job after he arrived and he took it in stride. He gave me two quotes. One with the original work scope and a second one with the extra work scope. Finally, the cost to me was less than the cost of any plumber that I've hired before -- with better results. I've already passed his name to friends and family as the go-to guy for plumbing issues. read more

Shawn delivers amazing plumbing service at a very reasonable rate. I had a minor leak with a water filter system at a rental unit I managed. It's one of those items that can get complicated and expensive with specialized parts. Since I was heading out of town, Shawn was able to coordinate with the tenant, even when the tenant had to reschedule. He was persistent with the tenant and gave me regular updates by phone. After he isolated the problem, he was able to go ahead and order the required part. Then he managed to reschedule the return visit with the tenant after multiple follow up calls. I was very impressed and given his rates, I'll definitely be calling on him again for small jobs at other properties. read more

Shawn came and replaced my leaky water heater. He did a totally professional job. I am completely satisfied with it. Everything was done meticulously well. Even though it was getting late in the day, he did not rush through anything. Shawn's fees are probably not the lowest around but I think they are reasonable. From now on, I will definitely call on Shawn for all my plumbing problems. read more

This review is for the work from Feb 2020 before COVID hit. I got smart and tried to fix garbage disposal unit under my sink by myself and ended up with getting my tool caught and would not budge. I also torn up some electrical wiring along the way. Really needed a professional's help and here comes Shawn. Needed few extra days to secure an appointment (he was booked), but great communication through cell and texted pictures of the problem area first; very clear with 3 options I had as far as what he could see from the pics and very clear with his pricing. He showed up, pulled off the tool (he has much more muscles than I), fixed the wiring and ended with the least expensive option. He left with clean work area, a working garbage disposer (saved more than $100 from buying/installing a new unit), and great conversations from his vast knowledge, as well as some tips on plumbing/maintenance. Thank you Shawn! Don't want any more plumbing troubles, but I know whom to call if I run into one. read more

Well it's been close to 3 years now and my heater's thermocouple went bad. Spoke to Shawn and he advised me to call the manufacturer to get new part (was covered under warranty). Once the part arrived Shawn immediately came by and got it fixed. I felt he charged me up little bit more this time, hence knocking off one star. Other than that awesome service!! Thanks Shawn! read more

Shawn is great and very informative. I called him because I had a new refrigerator moved to a new location and needed to tap into a water line. At first I thought I may not even get a call back because it's such a small job, but no way...Shawn called back promptly. He spent plenty of time on the phone with me answering ALL my questions, which were probably too many, but you would never have known that because he was so gracious and respectful. I was scheduled right away and the job was done promptly and perfectly at the most cost effective and efficient way. He also peeked at another issue I had and answered all those questions, never making me feel rushed or ignorant! haha Since I had to work and I had my Mother there to greet him, he called me that evening to see if everything was ok and that I was satisfied. That's what I call great customer service! Next time I have plumbing issues....It's Shawn to Rescue! read more

We called Shawn at 12:30 PM on Sunday. He came over at 2 PM and had our water heater back up and running (new thermocouple) by 2:30. Super friendly, professional, efficient and great price! Had the part with him in nis little trailer that he tows to jobs. Use this dude, he rocks! And he has a contractors license to boot! read more

Great Communication: Sean made sure to reply to each one of my voicemails. We were both very busy so I kept missing Sean's calls, but he made sure that we got in touch. I really appreciated that. Great Service: The supply lines under my bathroom sink were leaking and had been misdiagnosed by other plumbers, but Sean managed to figure out and repair the problem. Afterwards, he left my bathroom in a better condition than when he came. He dried everything under the sink including the bowl used to catch the water so that if the leak continued, we can detect it right away and give him a call back. Not to mention, he has a good eye for detail and he seems like a friendly, good-hearted guy who cares about what he does. Great Price: Sean's price was lower than the quotes I got from a few other plumbers. Overall: I would definitely call Sean back for any of my home's plumbing problems. read more

Shawn, these reviews are fantabulous, but 2 yrs. od. Are you still in biz? I need a retired, reasonably priced, qualified Handyman Plumber to fix or replace the water turn-on/off unit for my clothes washer. Shall I call you? Thx. Wellll; I just saw the 2018-2019 reviews. My bad .... or had they mysteriously moved? At any rate, I see you ARE still working, so, I shall call you! I'll let this post. read more

I needed a plumber in a hurry (everything was backing up!), so I called a few plumbers I found on the web. I didn't care for their attitudes or their prices. Then I read the YELP reviews for "The Handyman Plumber," Shawn, and called him. He was very pleasant and reassuring. He got here quickly and went to work. He made sure all of my drains were running before he left and, although he had to do more than we previously discussed, he stayed with his original estimate. I would absolutely recommend Shawn to friends and neighbors and will definitely call him again, next time I need a plumber. Thank you, Shawn! read more

We had Shawn replace two kitchen faucets and put in a recirculating hot water pump. The faucets were a pretty big job and he brought another guy and they got it all done in about 4 hours. He also helped me track down a leak that was intermittent and got that taken care of. The faucet replacement cost a bit more than I thought it should, but he did a great and through job. He really knows his plumbing and we discussed the hot water pump so I'd know exactly what was involved. read more

Professional and timely inspection from The Handyman Plumber. My kitchen sink had a leak, and my husband said we needed a professional to check it out. Shawn was super easy to get in touch with and was able to come look at my sink the same afternoon. He determined the faucet needed to be replaced instead of the easier possibility where a pipe was the issue. He quoted a fair price. My husband decided he wanted to actually get his plumbing skills on and do the work so we didn't end up needing Shawn. If we ever have another issue we will definitely get him to do the job. read more

He is a true professional. Did a great job and charged me fare. I am a happy customer for sure! Def will work with him on my next project. /R read more

I have used Shawn for 3 work items now -- fixing of two toilets, installing a new garbage disposal, and a small repair to my fence. He is fast, knowledgeable, and really good at communication. The best things about Shawn are: 1. he shows you how to save money by telling you what parts you can buy yourself at home depot, so that he can just come over and do the labor part. (for me, told me which garbage disposal to buy from home depot) 2. he shows you important parts of what to do in the future to save money, or what items are likely to break in the future (went over the water shutoff outside my house, and what to do in certain flooding circumstances, showed me which valves were made of cheap plastic, and showed me where some rusty bolts or rottted wood may lead to issues later) 3. he chooses generally higher quality parts like metal valves instead of plastic so that you are best protected for the future, or toilet parts that are less likely to encounter problems in the future. #1 shows that he isn't trying to milk you for every dollar. his dedication to quality is apparent in everything he does. everything he has touched in and around my house has been rock solid. Shawn takes the time to explain to you what he is doing, and what things may happen when he starts his work. I use him to help me with fixes to my rental property, but he has extra value in teaching what things I can easily do myself. On more than one occasion, he has helped me solve a problem where he didn't even have to come over. read more

Decided to go with Shawn because of his responsiveness and I'm sure glad we did. Called on a Wednesday to see if he could fix a leak. Came out the same day (actually about 30 minutes after I called) and fixed it...all in under 2 hours (including his trip to OSH for a replacement part). Fixed our water leak quickly for a reasonable price. Didn't change his original quote. Service was prompt and customer service was awesome. We wouldn't hesitate to call him next time we have plumbing problems. Highly recommend him! read more

Great job, quick response time, reasonable rates.

Shawn is not only a great plumber but an excellent teacher too. In the first visit, he taught me about where my meter was and how to turn off the water supply in emergencies. I got him to change my washer's old hot water tap. When there was a problem with the tap a few weeks later ( not his fault) he came back the next day to fix it, even though it was his day off. I'd highly recommend him to my friends. Thanks Shawn! read more

OMG, where do I start. Shawn returned my call, we talked about my problem, and he was understanding and gave me suggestions. I asked that he fit me into his schedule, and within a day he called back and came the following day. I had problems with a recirculating pump, Shawn thoroughly investigated and solved that issue. Now he is finished, but I happened to mention a high water bill, and he said let's take a look. Thinking I had a leak, he shuts off the main water line, then the sprinkler line and must have made twenty five trips from my back yard to the meter to see if it was moving. Above and beyond efficient. He found a valve that was turned on just a little, and shutting that off completely solved the meter from moving. Then he fixed a toilet and charged me the price he quoted for the circulating issue. Such a friendly, knowledgeable man. I will think of Shawn every time I get my water bill. I wish I could give him ten stars. Thank you Shawn, and Yelp for a job well done. Honest, honest man. read more

Shawn was prompt, efficient, and fair. We couldn't be more pleased as he was able to respond to an emergency quickly and resolved our issues with a blockage, broken valves, and a rotten waste line. We feel good knowing that we now have someone reliable for our plumbing needs and highly recommend the Handyman Plumber. read more

Honest, friendly, and reasonable prices. He returned my call, gave me a quote, informed me a specific time frame and was there. Finished the job the same day. Gave great advice on up keeping my plumbing needs. Straight forward no bull. Thank you. Will do business again. read more

Shawn does great work if you can get a hold of him. I have tried 3 times and I finally got a text back saying thank you but too busy. So if you can get a hold of him great but sometimes you may want to find someone else if it is an urgent issue. read more

Shawn would not come to my condo (in downtown San Jose) because parking was not convenient for him. I guess he's not interested in running a quality business. read more

I have used his services a few months ago and he is truly very dedicated to his craft. He is on time and knowledgeable​ about what he does. I had a toilet which had leaked and I stopped using until he came by. He did his research on the toilet as to understand the different components. Mine was a non-standard​​ toilet. If you need a dependable guy to do your work, look no further! read more

Disclaimer I have not used The Handyman Plumber but found his listing and have been reading the comments while I look for another plumber to replace the one who 1) forgot my appointment, 2) did not honor the price he quoted (In my Bathroom!) and renigged on picking up the toilets I bought for him to install. Also the office maiden is officious and unpleasant. So I take exception to those few who gave poor ratings to the Handyman because he was not immediately available, was too busy to take on new work, and could not provide service because he could not park his trailer and truck near the job site. This gentleman seems to be kind, helpful and polite, does not owe anyone anything. He is not our servant, and he is a human, an excellent worker who clearly is a good Samaritan. He has gone out of his way to do more than the job requires. Teaching people to help themselves and fix their own problems is a great thing. So where do we come from that we deliberately try to hurt him and his business reputation when he is not able to race to our rescue and solve all our problems. This place and the people in Silly Valley are waaay out of line. Do you demean your Doctor if he is not immediately available at your beck and call. Do you leave snarky messages when your boss is not available. The irrational self centered and just mean attitudes I read on the very few bad reviews are unjustified and seem intentionally cruel, like a child throwing a tantrum. Give the man his dignity, respect his hours, time, schedule and humanity. Thank him and make him feel welcome when he comes to rescue you. And be the type of person he wants to help. And for god sake, negotiate the price up front and then do not cry he upsold you or over charged you. Handle it, take it or leave it, man up and keep on looking if you do not like the price. Just be glad you did not reach the double dealing ad disappointing plumber that stood me up. read more

We had a clogged kitchen sink. After reading such positive reviews about Shawn on yelp and yahoo, we decided to give him a try. We called and left a message. He promptly replied and scheduled an appntmt for the following morning. He arrived on time, was able to resolve the problem within 15 minutes and charged me exactly what he quoted over the phone, a very reasonable price. He was very courteous and gave us helpful hints to keep our pipes clog-free. It was a great experience. I would highly recommend him to anyone. read more

Thank you Shawn! Love our new Kitchen facet, water filtration system and garbage disposal. We appreciate your attention to detail, professionalism and expertise. read more