We go here once or twice a month from work. Service is fine. I've never been overly impressed, but I've never been offended or bothered. Management is awesome. Sushi is great. We enjoy the American spin, and it's simply fun. Decor is beautiful and calming--I love it. read more

It's a beautiful Sunday afternoon and I just asked if I could sit on the patio with my son. "Sorry, patios closed today" ok....... thanks happy sumo. Appreciate the effort to seat us. We won't be back anytime soon. read more

Did not fill the whole order correctly. They left out a total of 6 rolls, a app plus a chicken entree. We called and they said we could come get it. That drive was over a half hour drive one way. Not fun food was ok but by the time we ate everything it was cold. Terrible customer service rude over the whole situation and would not try to make it right. read more

The food is very good, and as a person that isn't a fan of sushi I'm very happy to see other things on the menu besides just sushi. The service is great, all around pleasant experience every time I visit. read more

I am hopeful they get more wait staff. This is the second visit where they said it was "like maybe a 10 min wait". After 15 mins, the two parties before us and we were not sat yet. A fourth group came in and questioned why there was a wait and she stated they only had one waitstaff. If it was not the second time I heard that I might be more understanding, but since it was the second time we got up and canceled getting a table. We went to the rusty bucket down the seat and got a table right away despite them being almost full. I got the Asian Tuna Wrap and cured my craving for sushi. read more

I'm so bummed! I've been going to Happy Sumo for years now and have always been a fan of the Teriyaki Tori and sushi. I ordered out tonight and the chicken is absolutely horrible! It's tough and completely inedible. What a disappointment! I don't know if the new owners are trying to save money or what but I won't be returning. read more

Great atmosphere, clean and classy restaurant. My only complaint was we went with a large group and the waitresses weren't quite sure how to handle that many. It took a long while to get our orders in and served, and even longer to get the checks. That is the only reason I couldn't give it five stars was the wait time mentioned above. We do plan to go back in the near future and hope the wait time was a fluke. read more

The service is usually just okay, but the sushi is delicious. The prices are reasonable and the ambiance is nice- a little too dark, but overall welcoming. read more

Not a huge fan of the happy sumo. Only been there once but it wasn't that great. It's always very dark and there and most of the time there is hardly anyone in there. The food isn't terrible but I'd rather go to Mt. Fuji because I like their sushi better. read more

Understand they just opened back up from the Covid restrictions being lifted but it took an hour to get our food, our sushi was dry & nasty. The sushi we think was bad, both my wife & I ended up sick. read more

This place was pretty ballin. Amy was our server and she was outstanding. My tum was full thanks to her sweet movements throughout the restaurant. She also did a great job yelling "corner!!" while she was walking around the corner. Once we finished our sushi I went to look for some fish tanks to talk to my underwater allies. However, much to my chagrin, there were zero fish tanks in the building which I did find extremely unsettling to say the least. Nevertheless, we much enjoyed our time at the hungry hippo and we'll definitely return! Namaste. read more

I have been to much much better Americanized Sushi establishment than this place! I ordered the sushi combo and was shocked when they gave me the food. The portion was so small. Small portion, 5 pieces for $26? Really? I felt like I got robbed and the picture of the sushi combo was very deceiving! It was not worth it! read more

I'm giving The Happy Sumo 5 Stars because it's about time the northern burbs get a good sushi restaurant! Traditional... not so much, but it's delicious! They have a huge selection of rolls (the Las Vegas roll is my favorite so far) and large portions. Plus, you just can't beat their happy hour! It's from 3pm-6pm I believe Mon - Fri. 1/2 off all appetizers and alcoholic beverages. The atmosphere is beautiful, perfect for a romantic date, lunch, or girls night out. Who knew they were a chain? read more

The service here is polite and efficient. But all the times I've gone I find the food lacks the bold flavors that most sushi carries. They also don't have any lunch specials which is disappointing. read more

The sushi menu was not impressive. All the rolls seemed very similar to each other. Our appetizer was served at the same time as our roll. Why would I want my appetizer with entrees? The rolls were disappointing especially for how expensive they were. Some rolls were falling apart because they were soaked in sauce. Eel in a roll still had bones and while I understand that they are edible, I have never ate eel roll wtih bones in them. read more

I have been going there since they first opened. The last 4 times that I have ordered from them, something was wrong with the order. Last night, it was not the food, but was only given 1 set of chopsticks with 6 rolls and an appetizer that was ordered. What single person would order 6 rolls and an app for their own? I live over a half hour away. I even asked when they handed me the bag before I left the restaurant if there were 4 chopsticks in the bag and the girl said yes. I called the manager and she didn't give a shit. She should have been fired long ago for her incompetence. Employees are not trained properly. Horrible service. The quality of everything has gone down over the years. The manager is a complete moron who has no idea what customer service should be. I will not order from them EVER again. In this new COVID environment, I will only give my business to restaurants who act like they want to stay in business. I sincerely hope the Happy Sumo goes out of business. Good riddance! read more

I will not go back. The food was good and our waitress was very nice and courteous. We will not return as we saw our waitress get chewed out by what appeared to be another employee while what I found out a bit later was the manager, sat by idly and allowed it to happen IN FRONT of us and other customers. Our waitress handled it well keeping calm and pointing out a few times how inappropriate the whole thing was. I was going to report the issue and when I asked our waitress while getting the check who the manager was and if I could speak to them, she pointed at the same woman and said Ashley was the manger, who watched the whole thing. I wasn't going to waste my time or get our waitress in trouble. We will never come back, the experience was just awful. read more

I am going to preface this post with stating that the food that I received was above average and more than acceptable. That being said, The service that I received was as disappointing as I have experienced in quite a long time. Due to this experience I will most likely not be a return customer. I will explain in detail. At 6:53pm on Friday Aug 16th, I placed a to-go order online for 4 sushi rolls. I was given the option to choose a pick up time, at which I chose 7:15pm. I received a confirmation email stating that I would be contacted within 15 minutes to confirm the order. This never happened. I arrived at The Happy Sumo in Westminster at 7:25pm, 32 minutes after I had placed the order. The hostess finds my order on a mobile device and informs me that they had not put the order in yet. She did not apologize, and when I asked how long it was going to take I was informed she had "no idea." I was very patient. I didn't cause any kind of scene. I sat down and waited until 7:53pm (exactly an hour after placing my original order) and asked If I could please speak with a manager to see how long this was going to take. The manager appears and asks how he can help. I informed him that I ordered a to-go order for sushi rolls over an hour ago and still I am waiting. He doesn't apologize either. Instead he makes a sorry excuse that it is a Friday night and that the kitchen gets backed up and then basically tells me that I shouldn't have ordered online. He then turns around and walks off and comes back a few minutes later with my food and reassures me of how fresh it will be, like that was my concern. I would expect it be extremely fresh since apparently it was assembled only minutes before I received it (over an hour after I ordered it). I understand there can be complications during busy times at a nice restaurant. Things go wrong, it happens and its part of life. That being said, the ability to provide customer service, apologize, and correct a mistake is more than expected and the staff on duty tonight failed miserably. read more

#theUnhappySumo -Went in with coworkers for lunch. Came into the rather empty establishment with just two other tables to attend to. Took sometime to get seated. We ordered right away (only had an hour to spare) after a 30 minute wait and our server not insight the place became crowded, we then saw people getting their orders before us. When we were finally able to flag someone down that did not just brush us away and said they would return and never did. The manager came out to inform us our order ticket was "lost" 45 minutes later we received Sushi with old browning avocado in it. Stale rice with every roll. (Why we did not walk out of there I do not know) When we inquired what can be done for the terrible service and food we received they simply have us a 10% discount. This place was awful. #SadSumo read more

So... let me start by saying that I have been coming to Happy Sumo at the Orchard since they opened. I signed up for the VIP email club, and was immediately drawn in by the different VIP nights, dinners, specials and especially, the birthday gift- $25 off of your bill during your birthday month. As time progressed- the VIP special nights turned away from specifics and now seems to be geared more toward happy hours and limited items. The birthday gift went from $25 down to $20, and I have not received one for the past 2-3 years. Still- I enjoyed the sushi, so I kept going. It was also excellent because my wife, Sarah V. (who give this a four star review back in 8/2013) does not eat any kind of fish at all, and they have a Fuji Chicken item on the menu which she loved. During our last visit, the restaurant was empty. We all sat down and got ready to order- I ordered the lobster roll, sashimi combo, sunset roll (one of my all time favorites) and some other rolls which weren't worth mentioning here. Wife got the fuji chicken again, kids got some sweet and sour chicken- Sushi- I have had the same quality sushi from the grocery store. The lobster roll had zero lobster and seemed comprised more of crab salad. The sunset roll was lacking in it's normal citrusy/salmony appeal, and the sashimi just did not taste right. Fuji Chicken- over cooked, dry and the sauce seemed as though it was needing some moisture as well Sweet and Sour chicken- the breading was falling off, the sauce was lackluster and the kids did not even finish it. In addition to this, I emailed them several weeks ago to ask what happened to the birthday program and still have not received any response at all- Conclusion- customer service has followed the quality of their food- and has gone down the drain. It makes me sad, as I have always referred friends and family to go here because of those two former qualities... I hope something changes soon- and that they let people know about it as I will not be going back until then... read more

If you only eat with your eyes, then this place would be great. The food's presentation was great and the restaurant has a good ambience. Problem is, we actually have to taste the food too. We ordered two specialty rolls and the beef Yaki Soba noodles. Both rolls had a strange sweetness to them, and while the presentation was nice, the flavors were bland. Even the wasabi was weak. The Yaki Soba was even worse. It tasted like noodles sautéed in ketchup and soy sauce. The veggies weren't fresh. The steak was low quality. If this were a dirt-cheap sushi place, it may warrant a 2 or 3 star rating, but for a sushi restaurant that's trying to be high-end, it offers no value for the high prices. read more

We visited Happy Sumo last night we've been there many times each time we say we probably won't be back. While the sushi was decent we've had better. When we first arrived we were seated at a very dirty booth so we got up and moved to the next table. Still the menus were covered with stains from glasses and fingerprints and were very dirty and sticky. There was trash littering the dining room floor as well. It looked like they had been very very busy but they were not. We ordered drinks, they took a while to get to us, when they finally did one of them had something black floating in it. The waitress was nowhere to be found so we took the drink back to the bar ourselves to get a new one. The bartender took the glass without even looking up at us, made a new drink and put it on the bar. She was had an unfriendly attitude as she acted we were bothering her. The bathrooms were absolutely filthy. They looked like they haven't been really cleaned in months! They say if you want to know how clean a kitchen is in a resturant look at the restrooms. That's scary. Overall, ok food, filthy resturant and poor service. After giving Happy Sumo another opportunity going against our best judgement based on past experiences this is it. We will not be back!!! read more

Food was very DELISH, but there were 14 people in my party and we only got one server that failed to give us water refills along with other slow service. By the end of the night we were a bit irritated and to top it off our waitress put all 14 orders on the same tab which came up to be over $200 when we specifically told her to separate them. read more

Expensive and only so so. Baja roll had jalapeño and siracha sauce. Didn't work well together and overwhelmed all other flavors.

Host and wait staff act like they are inconvenienced by your patronage. They were out of the sake I drink, so I ordered the green tea. They were out of green tea! It was Saturday at 1, no excuse for not having beverages. It took 25 min for a deep fried appetizer. We didn't even get a chance to order food because the waitress never came by. I try happy sumo every couple of months hoping the service is better because the food is decent. Sadly the service gets worse. The food is not worth the terrible staff, will not be going back EVER. read more

Was in there for lunch and no one waited on my daughter and I at the hostess stand. Waitresses looked at us but said nothing. Sat at sushi bar the chefs didnt even acknowledge or presence. Sat for 5 mins people looked at us and said nothing. We left. Horrible service. You shouldn't have to be chasing after them when you came into spend a pretty penny to eat sushi. I am appalled by the lack of customer service. NEVER AGAIN WILL I WASTE MY TIME HERE. read more

Oh Happy Sumo. I've been here a couple of times now and have mixed feelings. The food is pretty good and the pricing is okay. I've enjoyed most everything I've had, except for the summer rolls. The summer rolls were actually quite terrible- very mushy and the peanut sauce was horrible. I don't know how one could possibly mess up peanut sauce, but they did. The worst part of the summer roll experience was the sesame seeds. I told the waitress that I had a severe sesame seed allergy. I understand eating at a sushi restaurant is a risk, however I've managed to do it countless times before. I checked that all my food would be okay and any sauces with sesame seeds would be omitted. I was assured that this was the case. When my summer rolls arrived, I took a big ole bite out of one. If you've ever eaten a summer roll, they tend to fall apart, so one starts shoving it in their mouth. While I'm feverishly shoving mine in my mouth, my friend's roll falls apart on her plate. She picks up a piece and says, "oh no, is that a seed?!" Why yes, my roll was laden with sesame seeds. We finally flag down the waitress and explain that there are sesame seeds inside the roll. She responds, "Oh yeah, those are pre made and always have seeds." Excuse me, perhaps you should tell me not to order them!! She then asked me if I would be okay. I was like woman, I sure hope so. Luckily, I survived and my Epi pen remained tucked in my purse. The rolls were removed from my ticket, however the manager seemed to ignore the situation and the waitress sort of shrugged it off. I'm thinking I might give it another go, however my next meal will most certainly be sans summer rolls. read more

I had a great experience here, Amber was our server and was outstanding. I really enjoyed the sushi we ordered and I can tell they were a hard working staff because everything was cleaned or being cleaned. I will most likely be back read more

Awesome interior design. Seating was little off, need better host. Try to put 8 peeps in small 2 joint table. Price was ok. Just check my credit card, they charge me 2x with absolutely different amount...wonder if there's dishonest worker working there,,, talked to the manager, she said she will reimburse the charge today, we will see if she did or not.... Overall Food is ok, Sashimi quality and edemame is poor...i got food poison too...ugh..what a nightmare... read more

Five visits to the Crappy Sumo and I have finally learned my lesson! The first time I was willing to overlook some major flaws due to the excitement of a restaurant (any restaurant) within 10 minutes of our house. Each subsequent visit has been progressively worse and my husband and I refuse to return after each experience. This time I am officially finished! After ordering two Miso soups that were grainy and filled with soured tofu. We got tuna poke on top of greens. No dressing offered and the Tuna tasted so fishy that I could only choke down two bites before I lost my appetite. Even though we clearly did not finish any of the food, the waitress never asked how we liked the food and served us with a $30 bill for a salad and 2 soups!!! My advice? Skip it and visit any other place in the area (even Carls Jr.). read more

The Happy Sumo is horrible. I would rather eat the sushi at King Soopers over this place. I have ate at many different sushi places and even worked at one. Good: The menu is great they have pictures of pretty much every roll they have. Fish Quality is good Bad: Overpriced compared to Japon, John Hollys, Sushi Den, Mikuni, Hapas, Sonadas, Domo ..Granted Sushi Den is expensive but at least their food is worth it ... The rolls are tiny like 6 to 7 pieces for 12-16 dollars... rip off..the rolls taste like the rice is out of a minute rice box.... Got the baked mussels for 8.95 and only had 3 mussels most places give you six to eight for 5 to 8 dollars Service isnt too bad ...can tell the servers are new with little to no experience...nothing to remember though.. like being at a denny's with a expensive price tag for below average food. Would rather drive across town to sushi den, japon, even mikuni before i ate this place again. read more

I'm hardly qualified to express a reliable opinion on sushi, but I thought the happy sumo was decent. Not spectacular, but above-average food. Not spectacular, but above-average service. The brief time we spent inside, I thought the decor expressed the personality they were trying to achieve. The patio was nice, but the restaurant is in the wrong place in that center. The view of the parking lot left something to be desired. I thought it was a little pricey, even for sushi, but again what do I know? read more

I can honestly say that I've been to Happy Sumo at least 50 times, each experience being varied. For a middle class sushi restaurant, I check this place out A-OK overall... some experiences have been greater, and some have certainly been worse, the reasons varying from service, to food, to cleanliness, etc. On my most recent visit, however, I ordered three rolls as well as three Nigiri menu items (see picture in my photos): -ASPEN ROLL- I've had practically every single roll on the menu, however this and the Baked Lobster Roll that I will explain later in this review I never had. The Aspen Roll, on the menu, reads as follows: "Salmon, yellowtail, and cucumbers topped with tobiko and spicy sumo sauce". Usually I enjoy the refreshing crunch of cucumbers in rolls, however in this roll I feel it had a contradicting flavor which I didn't enjoy. This roll is pretty basic/bland overall. I wouldn't order it again Overall, I give it 1.5/5 Slices -VEGAS ROLL- This roll I have ordered EVERY single time I have visited Happy Sumo and continue to have minimal complaints. Sure, the roll varies depending on the sushi chef that night with quality of the rice, even cuts, and how well the roll holds together, but this is my favorite roll on the menu without a doubt. As it reads on the menu: "Salmon, crab, avocado, and cream cheese, tempura dipped and topped with sumo sauce and sweet sauce. Their "sumo" sauce is a key ingredient in this roll, for if it wasn't there, I wouldn't favor this roll as much. But, this combination has the best flavor on the menu (in my opinion) and has me coming back again and again to enjoy. I recommend. Overall, I give it 4/5 Slices -BAKED LOBSTER ROLL- This roll is another one of the very few I hadn't tried until I ordered it tonight. As it reads on the menu: "Crab, avocado, and tempura asparagus rolled in soy paper topped with baked Maine lobster, scallops, and dynamite sauce, onion crisps, and onions". I personally feel it could of done without the onions, for they were simply comparable to Kroger brand onion crisps that you find at your local grocer to top your casserole... and I feel the only effect it had on the roll was cheapening it, if anything. I did enjoy the Maine lobster, and I'm a fan of soy paper on any rolls. It's quite the mouthful, so you will most likely have to eat in two bites, but dipped in soy sauce mixed with some wasabi, it's not too bad, comparable to Dynamite rolls at any sushi bar. Overall, I thought it wasn't bad, but I probably would just go for their "BSCR Roll" next time, seeing as it's not only cheaper, but better in my opinion. Overall, I give it 2.9/5 Slices Like I said, my experiences with Happy Sumo have definitely varied, however I continue to return due to the select rolls that I really enjoy, one of them being the Vegas Roll. Another roll I strongly suggest would be the Venus Roll, however I do find it quite dry. The Rainbow Crunch Roll is consistently good, and comes with a delicious, dessert like sweet sauce that is pretty unique. Otherwise, just experiment with the rolls, there's not too many I wouldn't recommend for new to sushi eaters that is on the Happy Sumo menu... it's a pretty "American sushi" type restaurant... nothing too bizarre. read more

Can I give them NO stars? This place is horrible. The sushi may be ok, but the terrible service always over rides this. After waiting for an hour for two rolls, you are too distracted to actually enjoy the food, and too thirty to open your month. I have given this place 4 tries, and I am officially never returning to the Happy Sumo. Awful service, awful management. This place is so poorly run, I am surprised it is still in business. The location is nice, the inside is modern and clean, but, again, all of the positives are grossly clouded by the terrible lack of service. Would not recommend to anyone! read more

First off the service we received was terrible. It took us 50 minutes to get our food after we ordered it. We started off with an app, which took forever and was some pre packaged dumplings that tasted terrible. After we finished the app they didn't even clear our table so we had to bus it ourselves so our food would not fall off the table. The sushi was mediocre at best and over priced for what it was. We ended having to go to the kitchen area to get someone to bring out our checks. And to top it off it took forever to get my change while I was just standing up by our table while my wife waited in the lobby. If you want sushi go somewhere else! read more

The sushi is good but not happy with the service!!

Have been there 3 times, each time summing up the previous issues as one off's, hoping to have a better experience, but no no avail. First off, place has an odd smell to it, has been there each of my visits and it just lingers. Second, on all three occasions, I had to wait at the hostess stand for someone to greet me (once it was 4 minutes), while wait staff ignores you. Third, staff always seems annoyed or like they have something better to do. Forth, staff has no knowledge of the menu. Fifth, Table tops are tacky, sticky, gross. Each time I've asked to have it wiped, but it just creates a wet tacky mess. Food is okay, we tried them 3 times, so no real gripe there, but the experience and odor and cleanliness overall make it a bad experience. It's too bad, I really wanted to like this place! read more

We came here due to it being highly recommended. Well we left pretty disappointed. The service was horrible and I am almost certain it was due to the fact that we had two young kid with us. The food took forever to get to us and by the time it did it was just okay. Nothing spectacular but not inedible.The fact that we sat there for well over two hours for four people, no alcohol, appetizers, and a few rolls is outrageous to me. We will not waste our time or money here again. read more

We love coming here. My husband and I try to come at least once a month. Its the only sushi place we both agree to love. Only once was a waitress not on top of it, but lets face it I have days at work where I am not on top of it. So I wont hold one bad day against a place with great food and overall great service. read more

Well let's confirm that this place is the NOT So Happy Sumo. I'd rather have good food, great service and a pleasant dining experience than waitresses who try to increase their tips from dressing like cheesy street walkers than offering the service you would expect. Let's face it - it's not that hard to get this kind of food right, many other restaurants can do it and it was a HUGE dissapointment on all levels. From Vegas, New York, Denver or Scottsdale I've loved and eaten Japanese food and even found better food and service in Longmont! Avoid the dissapointment and go somewhere else - unless of course you want a cheap T& A show, horrible service and oh so forgetful cuisine. read more