This evening was to be a special evening to celebrate a big birthday! While the reservation was noted as a "celebration", no one on staff asked about it, and I honestly forgot that I had mentioned it. It was a good evening sharing food with friends, and since we hadn't been to this type of restaurant in about 12-15 years, it was a good experience, albeit a tad expensive. Honestly, I would have expected a tad more meat and dessert selections for the price spent, but the Brie & Fig cheese fondue was the best of the 3 of our selections. Dinner cooking option of coq au vin was a bit bland actually, with our meats seriously lacking in flavor. There was no salt or pepper on the table to use and we forgot to ask about it, so that's our bad there, but the available dipping sauces helped. Our friends selected the grill option and it was slow to cook as the temperature was set too low to cook and took a while to get everything to cook. The dessert fondue was lacking any pineapple slices and again, could have used a few more pieces to round things out to use up the chocolate. While we did mention I was severely allergic to nuts, our server forgot this and ended up serving nut options in my dessert so I had to request a fresh plate without any nuts. We also had to ask 3 times for drink refills, which in my opinion we should not have to ask for this if the server was paying attention. All in all, it was a good evening out and we enjoyed the ambience, the company, and unique dining option. Thank you! read more

I realized I am way behind on my Yelp reviews. Whether people use this experience to go to the restaurant or not, to each their own. I am a bottle in of San Sebastian's Vintners Red which helps my writing become... more honest. Our reservations were created on Open Table which we have a good relationship with. My husband and I have used this app for many reservations, no issues.For this reservation, we received emails, a text and a phone call to confirm on reservation. Dude, we were coming! Once we arrived, which was a few minutes before our reservation, we still waited for 20 minutes to be seated. This was our first issue. Lucky for them, we were talking about walking out as they finally seated us. Once arriving to the table, I noticed there was food still stuck on the melting pot. That was disappointing as we attended this dinner for a special event, dressed up, made reservations and there was dried food. One of my photos shows this. Not the biggest issue but this restaurant is expensive! Our waitress was very pleasant. Wish we knew her name but she was a blonde German woman! Friendly and paid attention to drink levels, even making small talk often. Lovely! Our food... overall was good. My favorite was the salad and the dessert. The meat was good but they cooking flavor wasn't strong at all. Personally, I ordered an adult beverage that came in a Tiki glass and was bright blue. It was delicious but pretty sure there was little to no alcohol in it. read more

The Melting Pot - Fondue Near Me - Jacksonville, Florida

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What an amazing experience. The atmosphere, staff, and food were all very great. We celebrated a birthday with 6 of us at the table. Please remember, this is a dining experience and you need to plan plenty of time to enjoy all the options and courses available. Pricing was reasonable, at around $70 per person (4-course meal, drinks, and tip) and we spent about 3+ hours having great conversation and enjoying excellent food. From the Classic, Pacific Rim, Meat Lovers, or build your own; all were perfect and delicious. 100% Recommend and we will be back! read more

The Melting Pot - Birthday Rice Crispy - Fondue Near Me - Jacksonville, Florida

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We stopped by The Melting Pot for dessert and had a great experience. The restaurant was quiet and not yet crowded, which made for a relaxing visit. Even without a reservation, we were seated quickly in the bar area--and I was pleasantly surprised to see burners built right into the bar top. Very cool touch! The place was clean, the staff was friendly and attentive, and everything felt well taken care of--including the restrooms, which were fully stocked and spotless. We came specifically for dessert and it did not disappoint. We chose the milk chocolate fondue, which came with a generous assortment of treats like pound cake, Rice Krispie bites, fruits, and marshmallows. Everything was delicious! The Melting Pot continues to be one of my favorite spots for a sweet treat and a cozy, unique experience. Highly recommend for a fun dessert outing! read more

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Still a great experience with special niche of privacy curtains and table side service. I recommend the four course menu. Our waiter was attentive without being intrusive and assisted us with our choices. Nice for special occasions read more

We celebrated my son's birthday here last night the service was exceptional and the dining experience was amazing. We had a large party and cooking our meal together gave us time to talk , share and laugh. a great place to spend time with others rather than eat and run. Oh and by the way the food was delicious!! read more

The Entire Experience was Awful over rated management awful will not recommend. Will not Return. Over Priced the Quality is Not there. You would think there would be a WoW Factor!! We sure could not Find One !! Not One thing that can be said that is positive. Poor Poor Poor. read more

I got my husband a gift card for Christmas so we decided to use it tonight on New Year's Eve. The restaurant is located on Gate Parkway so getting in and out is very convenient. They had a special menu tonight that included a champagne toast. It also included the choice of cheddar or Swiss cheese dip, a Ceasar or wedge salad, an entree course with steak, chicken, shrimp, broccoli, mushrooms, and potatoes, and then a dessert course. Everything tasted great and there was a lot of food. The only reason I gave it 4 stars instead of 5 was the seating we had. It was a tiny booth with only two sides against a wall. It was very tiny and felt a little claustrophobic. read more

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The server was very attentive. We also had a nice chat with the manager. He is very nice and wants to make sure that guests are happy. I have been going to Melting Pot restaurants since 1986. I am a big fan! read more

Awful service. Only two other couples seated before us with a 5 pm reservation but could not seat us because they were "under staffed". We had a 5 pm reservation and waited 20 minutes for nothing. We will take our business elsewhere. Sad service for the only fondue place in town. read more

Go a handful of times a year, generally 5 star experience. This time the server rushed us, took cheese and tray before we even finished it, had to ask for the food back. We also noticed that the meat portion sizes have decreased and possibly the cheese too (hard to tell with the later) but we still enough to leave full. Dessert was the same portion size. We will likely be back but if rushing becomes a normal experience then we might choose to spend $600plus somewhere else for dinner. read more

Easy parking Reservations are recommended. We had to wait 15 minutes past our reservation time to be seated. The ambience was quiet and private in our booth. Ordering was simple with the dinner set menus. We ordered a "create your own " with salad, alone cheese fondue starter, house salad (with excellent dressing then the main fondue course. Dessert was the right size with the "yin and yang " chocolate fondue (with white and dark chocolate. The dessert fondue was accompanied by strawberries, chocolate brownie, sponge cake, Rice Krispie treats and bananas. Our server, Grayson, was informative and engaging. read more

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Our server Danny is so knowledgeable and personable. The manager even came by to introduce herself and let us knew she is here for us. Very classy and upscale. The hostess was super sweet as well. Very personal me and professional. The bar tender maybe sommelier came over (did not introduce themselves) with a carafe of the wine I ordered: the petit petit Malbec which is $13 at Total Wine. Here it is $11 for 5 oz. He did a great job pouring the sip sample wine into my glass and allowing me time to decide it was good to continue the pour...but I knew the price point -so it's not that serious this would be a great service for a wine that costs $100 a bottle-which clearly they have. Our server Danny was over the top amazing with the ways he added his own touch to really make the experience unique. For example, he added Bailey's Irish Cream to our chocolate fondue! We ordered the mojo broth and he suggested that the seasoning and fruit boil in the broth and not just squeeze the juice. This server should be requested anytime you book. No one was like him-as I listened to the other servers. He made our birthday celebration a 5 star experience. *Advice: you do not need to order any extra dessert options off the menu. The 4 course meal comes with the typical chocolate fondue dipping items. I made the mistake and added "sweet ending" and it was macarons, cheesecake and cream puffs. We could not finish it. The cream puffs we did eat but boxed everything else to take home. read more

The food was everything we remembered from 3 years ago (birthday event). No complaints on that front. The atmosphere was the same - totally fine and no complaints. Unfortunately, our server rushed us, repeatedly, through the meal. 4 people to celebrate a birthday. $300 check for 4 people. We asked for more of the veggies and he seemed put-off. He even continued to take plates away after we expressed that we were still eating. When dessert time came, the check quickly followed and he dropped and ran giving us no time to ask for additional dippers to consume the chocolate we still had in both pots. The busboy came asking to collect our plates and instead we asked for more dippers (we had 1/2 the chocolate in each pot left!). They brought back a tiny plate and portion of additional dippers. The waiter came back for the check and again, grabbed and ran leaving no time to speak. When he came back, he could observe that we still had 1/4 pot of each (2 pots total) and simply wished us a quick goodnight and happy birthday to our party member. Every interaction with our waiter from the main course through dessert, we felt rushed (the beginning of the meal did not start that way). This was a birthday that was planned and looked forward to for some time now. We could have gone to many other restaurants ~ We drove an hour to get here. Our daughter picked this experience for her 15th birthday and to be made to feel like a bother and rushed was beyond frustrating. read more

The Melting Pot - Yin & Yang Chocolate - Fondue Near Me - Jacksonville, Florida

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I decided to go to the melting pot to celebrate my college graduation this weekend. I am a vegan so I have dietary restrictions but from their website it seemed they had a few vegan options, so I decided to try it out. I got the vegan cheese fondue to start, the garden pot as my meal, and the vegan chocolate fondue. The vegan cheese was possibly the best vegan cheese I have ever had in my 5 years of veganism. It came with bread, broccoli, and celery to dip. The garden pot was a little disappointing. It did not come with artichoke hearts or onions like it listed on the menu. My fondue option was a seasoned vegetable broth which made my veggies mushy. The server also mentioned that my polpettes were from a frozen package, and they looked unappetizing, so I didn't eat those. The vegan chocolate fondue was just dark chocolate. It did not come with pineapples, blueberries, or raspberries like it said on the menu. So, my only options were strawberries and bananas. The ambiance was nice, it was a dark restaurant and there were some private corner tables I saw which I'm sure you could ask for. Our server was nice, but didn't seem very knowledgeable about ingredients or dietary restrictions. Overall, I would go again, but I would only go for the cheese fondue and chocolate fondue and skip the entree! read more

The Melting Pot - The Garden Pot - Fondue Near Me - Jacksonville, Florida

Although a little pricey for what you get, the limited time all you can eat menus can make for a good dinner.

I'd 100% go back just to sit at the bar. I didn't catch his name but he is just a gem of a human. We had a great experience all around and the bartender set the tone while we waited for our reservations. We had a fantastic time and well it's cheese and chocolate so obviously I enjoyed the food. The entree is always the question when you do something like this and the mojo citrus it think it was has great flavor. The dips that they bring for the main were all really good too. Overall a really solid experience. read more

Where to begin with this splendid place. We have a 5,6 and 7 year old and this by far was their best dining experience. Now they want to go there all the time. We told them just for special occasions, so they said good we can all go for every holiday. Service is great and helpful with having the best experience. The food is fantastic from the cheese fondue to the meat selection to the decadent chocolate, of course the kids favorite part. Always a great food adventure with a great atmosphere. They make it pretty private since it a a huge date night place to go to. My kids will make sure we revisit soon. read more

Horrible customer service. Had a reservation for 6:30 couldn't get seated and the place was empty. Went to the bar, sat down for 10 minutes no bartender. Ended up leaving. read more

Happy hour at the bar for the win! 1/2 off cheese and chocolate fondues + husband enjoyed some specials on cocktails. Juan, the bartender took good care of us. Enjoyed seeing their pretty Christmas decor. read more

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Magical evening at the melting pot! Our server Grayson was the absolute best! Super informative, helpful, and kind. We went all in on dinner, and it was well worth it. We added the dippers, the premium steak, and of course the bundt cake with a sparkler! We were tucked away in a private booth for the most romantic meal. The ambiance was just right for a Friday night date with your loved one. read more

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Came here for my friend's "baby shower" dinner Super easy to book the reservation online. The staff was very friendly and the manager came by to check on us throughout the evening. One of the ladies in the group has celiac disease and we needed to do a gluten free option. The restaurant easily accommodated her needs. The food was fantastic and the ladies enjoyed their cocktails and mocktails. All of their desserts minus the S'mores are gluten free. The Melting Pot is an experience! We did the four course option which is fondue, salad, entree, and dessert. Prices range depending on which entree you choose but on average it would be $45 per person without drinks. The Melting Pot to me is for special occasions however I know that the Melting Pot offers specials like Date Night Thursdays and 1/2 price cocktails. Definitely worth a visit if you have never been. read more

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We went to celebrate our wedding anniversary to the same restaurant that we had our first date at. All courses were timely and very tasty! The waitress was sweet and polite and the manager came over with champagne with dessert to wish us a happy anniversary! The night was absolutely top notch and very cordial. Even though we love the restaurant anyway, this night was particularly awesome. Thank you! read more

I had the pleasure of trying this restaurant a few days ago with my fiancé. I had heard some great things about their drinks and the food experience. To start we ordered two waters and two cocktails (modern old fashionedx2). -side note, we typically drink old fashioneds or straight bourbon when we're out. The drinks were quick to come out but weren't as tasty as we were hoping they would be. They lacked some bitters and the sweetness element. Next we ordered the "Big Night Out Dinner" - "Fiesta" for our cheese - One "Caesar" & one "California" salad - "Coq Au Vin" fondue cooking style - "Big Night Out" (Premium Filet Mignon*Teriyaki-Marinated Steak*Herb-Crusted Chicken Breast*Shrimp*Atlantic Salmon*Wild Mushroom Pasta*" - Dark chocolate fondue Wow. All four courses came out one after another without a hitch. The food and the experience was terrific. We finished each piece of every course. And the service was top notch. We also ordered a single ying and Yang martini to share. It lacked flavor and though it was visually striking, we wouldn't order it again. read more

The Melting Pot - Yin & Yang Martini - Fondue Near Me - Jacksonville, Florida

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Food: 9.8 out of 10 Customer Service: 12/10! Sam was the best server and very attentive. He made our night our quite the experience. He was so helpful as we were newbies. His recommendations were spot on too! Ask for Sam! We did the four course experience for two and it was more than enough food! And the diversity was perfect. read more

The Melting Pot - Pacific rim and Land and Sea - Fondue Near Me - Jacksonville, Florida

My boyfriend brought me here on one of our date nights this past weekend and it was my first fondue restaurant experience. We were sat in a cute little booth fully by itself. It was so nice because we're not massive "people people" so it felt like it was just us. Our server was very nice and well-paced. I can't remember his name, but a tall gentleman with glasses. He explained everything very well and answered all of our questions. There were lots of terms I hadn't seen before and I didn't want to just sit there on my phone googling everything either. The menu is a lot if you're new so I would add time accordingly. We were there for around 2 1/2 hours (I believe) which was great and we didn't feel rushed. We did the 4 courses that they have so cheese, salad, main, and dessert. You can mix and match a lot which is really cool so you don't have to try anything you really don't want. Everything was fun to try. We also tried a center cut steak and I'm glad I did because it was my favorite part of the main! 10/10 recommend adding that. Overall, it was a really fun experience and a great date night. The bill was a little under $200 which isn't the worst, but taste wise - I would probably not come back. I loved the cheese course and the center cut steak though and service is great. It wasn't for me as a repeat person, but I did have fun and I think a lot of people would really enjoy it too. read more

This was our first time visiting The Melting Pot, so we were excited for the fondue but confused about the menu logistics. The meal is designed to be a four course meal, all through the al a cart menu. There are two advertised deals for two people -- we had three people and the waitress informed us that it was possible to do that deal with three people. The first course is cheese. We chose 2 servings of the Wisconsin Cheddar and one of the Quattro Formaggio. They serve a tray with light and dark bread (including pretzel bread), broccoli and cauliflower, and green apples. The green apples in the Quattro Formaggio were VERY GOOD. Second course is salad. The Cesar and strawberry spinach salads were good, and not large portions (which was good!). If you are ordering a la cart, I would personally recommend NOT paying $6 for the small portion. We ordered two cook styles for the entree: Court Boullion (vegetable broth) and the Coq Au Vin (wine and mushroom). We ordered the Land and Sea, and the Garden Pot. Cooking times are provided, in addition to a flight of sauces. Favorites for us was the artichoke in the Coq Au Vin, and salmon in the Boullion and the Coq. For dessert: we had the Yin and Yang and the Caramel Toffee Crunch. The Yin and Yang was by far the better choice. Be careful if this is for a date night. We spent almost 3 hours in the restaurant -- which seems pretty normal. Just make sure you like the person. FYI: Bathroom is a little hard to find. It is in the back left corner of the restaurant. read more

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I was disappointed in the vegan meal for two @ $109. I called ahead and was told yes, they have a vegan menu. "Vegan menu" = vegan cheese and chocolate, but little else.The vegan cheese was good, but the dippers were just carrots, celery, and broccoli- they didn't have a vegan bread. The salad course was ok - mostly lettuce. This would have been a good opportunity to add some chickpeas or something for protein. The Garden Pot entree was also just veggies - apparently the Impossible Polpettes aren't vegan according to our waitress. There were only 2 sauces that were vegan - no vegan version of the green goddess or ginger garlic butter. For the chocolate course, the dark chocolate was great,, but we just had strawberries and bananas, no cake or other fruit. Overall, it felt a $40 meal max, not a $109 meal. read more

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This is our 4th different melting pot Love this place. Millie our waitress was amazing. If you go here ask for her. The manager came out to make sure everyone was happy with their service. The atmosphere here is also amazing. The food here is always amazing. Melting Pot Fan. Definitely will be back. You have to get the Garlic and wine seasoning read more

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Solid experience as always - I have enjoyed The Melting Pot since my teen years and I'm 53 this year. Took the grandkids for my birthday and they had so much fun dipping and i thought their little heads would explode when dessert came out! A fun night out! read more

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Amazing food and experience for a special occasion. A little pricey but always leaves me full. I wouldn't upgrade for the lobster but the rest of the food and vibe is worth the money IMO. Service is good and not overbearing, very helpful walking you through the menu if it's your first time. Recommend for a special night out. read more

The Melting Pot - Bigger Night Out (upgrade with lobster) with Mojo broth - Fondue Near Me - Jacksonville, Florida

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Came here on date night it was a wonderful experience! Love the ambiance and service. Fun experience would definitely visit again. Food was wonderful. read more

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Ok, this is my first time doing fondue Had the house salad which was so good Did the night out for two the staff was so helpful in teaching us how to do fondue was so excited forgot to take pics will be back to do that read more

The Melting Pot - Fondue Near Me - Jacksonville, Florida

horrible horrible customer service !!!!!! walked in was pushed to the side and told to wait to be seated , as 3 other tables walked in 5 mins or more after and all 3 were sat before us , I had to go up to the host stand and ask are we gonna be seated ?!? finally after getting seated sat there for 15 mins no water , no server nothing , I had to get up walk to host stand and ask for a server to come help us ! finally after getting a server waitied 20 mins for a bar drink !!! Then they proceed to sit down a completely dirty plate for my wife to use , had to ask for another one ! Then I proceed to ask for a 2 bar drink , waited 30 mins for nothing asked the server if the drink was comjng , he comes back and says the bar ticket says it's was completed ?!? I proceed to tell the waiter there obliviously no 2 drink here so plz go back and get me the drink ? Then he brings the bill very long time later after just sitting around and waiting a waiting ! No comp , no discount , still forks over a $210 bill , been here mutiple time , will never go back to waste $200 plus never again ! Go lick on business ! read more

We went for our Anniversary The the restaurant is beautiful, the lighting is very romantic. Service is the best we've ever had. The first time my wife gave a place 5-stars. Grace C was our amazing server. She took care of us like we were her only customers. Very knowledgeable and sweet. The manager came by and wished us a Happy Anniversary and gave us Champagne. The food, amazing. Everything was so delicious. Well worth the price. Thank you for making our night special. read more

It has been at least 10 years since my last visit to a Melting Pot. We weren't celebrating anything but we decided at random to go visit the Jacksonville location on a Tuesday night. Things started out kind of rocky with the hostess telling us a few times that they were short staffed. I get telling us that and it did take slightly longer than usual to get drinks ordered but after that, the visit was great. We had Sue Ann for a server and she was great! She also mentioned they were short staffed but unless she and the hostess had mentioned it, we never would've known. She explained everything to us and all the courses came with no delay in between. I could be wrong, but I felt like there was more variety in "The Big Night Out" meal than I had the last time I went to a Melting Pot. 10+ years in between visits will do that to you lol. Having said that, all the meats were great as were to side sauces. In short, this is a great location with great service and great food. We were very happy with our visit. read more

Just for point of reference to be fair about my review. I was invited to go for a birthday party so did not pick this restaurant. Soooo, For those of you who love fondue-style cooking, this is the place for you. For those of you who are on the fence about fondue style cooking, like myself, then this may be ok for you so long as you're ready to pay a hefty price for the experience. The yummy goodness is definitely there. The ability to ask for more portions is also a plus, but to spend $100* for two people on the Big Night Out for Two was over-priced. Service was a bit slow, but then again, everyone's excuse is COVID and global labor shortages, so based on the new norm, I guess I'd have to say acceptable but not awesome when compared to the price for dining out. If I were to return to melting pot, I'd only go for dessert, not the meal. read more

The Melting Pot - Fruit for chocolate fondue - Fondue Near Me - Jacksonville, Florida

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Whatever you do, do not get the $18 lobster! Boiling all food that is all purple no flavor... Chicken purple, shrimp purple, steak purple, lobster purple. salmon purple....enough said Dated decor which you can ignore if the food is good. Cheese and salad were good. Service little over the top like desperately over the top to overcompensate for the food. One and done. read more

Celebrated a birthday here for dinner. They had us seated upon arrival and we ordered the two can dine and added some a la carte since there were four of us. Cheese fondue was the starter and their are plenty of dipping selections like vegetables, bread and sliced apples. The meal includes salads and we got the Caesar salad which was prepped well and included pine nuts that complemented the Caesar dressing. Main course we had variety of meats and vegetables. Mushrooms, broccoli, shrimp, steak, lobster tail, chicken etc. Needless to say we were full and happy. To end the night, we chocolate fondue and that was perfect to finish the experience. Great dipping desserts like marshmallows, pineapples, bananas, strawberries, shortcake, etc. Birthday celebrants also get tot take home 6 chocolate dipped strawberries. Must mention prior to arrival. read more

The Melting Pot - Fondue Near Me - Jacksonville, Florida

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My daughters and I are trying different spots for happy hours and the Melting Pot was on the list! We came for Mother's Day celebration. Happy hour is 4-6 pm with $5 mixed cocktails snd wine. The cheese and dessert fondue are half price so it's a nice deal. We got a spinach artichoke and cheese fondue that comes with bread cubes and few veggies and fruit...very good! Really loved the fruit in the cheese. Our server prepared the fondue over an electric insert at our table; the cheese melted pretty quickly. We also got a dessert fondue which had plenty of items to put in the chocolate, bananas, pineapple, small brownie pieces, marshmallows, etc. Good service, pleasant experience. read more

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