I'm a regular here at this salon because of the relationships that I hold with my two favorite nail-techs here. Their work, work ethic, friendliness, and overall pleasantness bring me back time and time again. I'm picky with who I work with because I believe that people I respect will respect me, and do their best work.
All of that being said, I write this review to express my appreciation for their work! This salon always makes time for me and makes sure they're able to work me into their busy schedules. Their loyalty is unmatched and their work proves their talent.
As a returning customer who has a great appreciation for my nail techs, I think it's our job as clients to advocate for them when we don't see something that is right. I'm seeing some issues with the management here that I want to address in hopes that there will be some changes to make sure that our techs are treated fairly and ethically.
The techs are amazing. I've made this clear. But the boss (owner?) comes off as inconsiderate to the techs because of the lack of support she gives them. She is not particularly nice to them, and in my experience, having an unsupportive boss who is not nice to you makes your job harder.
I've heard on more than one occasion the nail techs complaining or in distress about their boss being unsupportive of them, and it doesn't seem fair. I of course don't know the whole story, but after hearing multiple techs complain many times, it seems like a consistent issue. It seems that the owner doesn't care for the techs, which is not okay to me as a client. How can I ensure that I'll be taken care of when my techs are not?
It seems like techs have to buy their owner water to give to their own clients? How does this make sense? They are working for a storefront that should be providing for clients. The techs do not own the store front - they simply work there as the employees. Simple things like water are not their responsibility. What's next? Toilet paper?
Lastly, it's quiet in there. It can be a little mentally unstimulating when there's nothing happening in the background... I would suggest getting a TV for the store like some other salons I've seen to have something on in the background.
Overall, I wanted to bring this up to bring it to the attention of the owner assuming they read the reviews. We are loyal to your salon and your techs. We hope that you are able to treat them with the same respect and support that we give to you as a business. read more