I woke up Saturday morning to find out that I had no hot water. I did some research to find a good plumber in the area and Mickey called back right away and was here within the hour. How lucky I feel! They were very friendly and seemed like honest and reliable people. read more

Woke up to no hot water, the day after a holiday. Figured it would be hard to find a plumber to come out, and it was. Till we called the Plumbinator... then figured it would require a new hot water heater... how excited were we to hear it was just the ignitor. Yay! Came out very fast - called at 11:30 and they were here by 1:30. Great service, nice guy. Thanks!! read more

So impressed with the promptness, honesty and integrity of these folks. Hands down the best plumber.

In short, you want to hire Mickey and his crew. They are trustworthy, hardworking, good people who will solve your plumbing issues at a fair price. If you're looking up plumbers on Yelp, you may be feeling how I felt a few weeks ago. You might feel a bit helpless, at someone else's mercy to fix an urgent problem beyond your control. You might be concerned about being taken for a ride by unscrupulous scheisters taking advantage of your lack of plumbing knowledge. I felt the same way, searching Yelp for guidance and hoping to find someone to help. These guys did a great job for a fantastic price, they are who I will call from now on and I wholeheartedly recommend them to you. They did everything in their power to make me happy with their work, the communication was fantastic, and they saved me thousands of dollars on a large project lasting several days, holding true to their original quote even as the project grew decidedly more complex than originally planned (to put it mildly). A local, family run business that makes you feel confident about knowing a great plumber. Hire these guys, you won't regret it! read more

Timely and affordable. Did a great job solving a mysterious leak from my second floor condo to my downstairs neighbor's unit. The final price was $30 less than the 'ballpark' estimate quoted to me on the phone. I'll definitely call them again if I have any plumbing needs. read more

Once again, this business has come through for my family like a champ! I have experienced a disastrous problem....the main sewer line from the house to the city line is broken in half! The guys came out ASAP and found that problem, told me what it would cost to fix it, and said that they could fix it right away. The price they quoted me was less than everybody else in the area, by a lot! As usual, everything was done quickly, correctly and with a great deal of professionalism. I will never use anyone but the plumbinator for any plunbning needs I have. read more

We hired the Plumbinator for our bathroom remodel last year. Mickey came out to give us a quote. He was good at listening to us and communicating. The bid was in the ballpark of others so we went with it. Two other guys showed up to do the work. I believe one was his son. To say the least they were not as good at communicating as Mickey and not very professional either. Also, I researched the fixtures we wanted online and found what I wanted. Mickey told me I should get them at a certain plumbing supply store he does business with. However, even with Mickey's "discount" they were still 15% higher than what I found online. (I understand not wanting to use the cheap stuff they sell in the big box stores, but you can buy the quality stuff online too.) Over a year later and I have not had any problems with the work other than a leak in a copper joint that I found after they left for the evening during the project. Based on the experience we had with the guys doing the work I would not recommend this company. read more

I had the pleasure of meeting Mickey, the owner when the deck company I was using had him come out to cap off a outdoor gas line. So glad I did! Today his son Tim and his helper Nigeal install a new gas cook top and 2 master bathroom Faucets. These guys were very professional and courteous. Not something you see or get everyday it seems like anymore. I would highly recommend. read more

The Plumbinator fixed what Mustang plumbing couldn't. Home Warranty of America sent out Mustang plumbing and they couldn't clear the clog. I called the Plumbinator and within 2 hours of being on site of my home the clog was clear and they also ensured the second clean out line was clean and clear as well. Price charged for the services was fair and reasonable. The 2 plumbers sent out by the Plumbinator were very friendly and provided great tips for products to use in having a older home with cast iron pipes. read more

I've used The Plumbinator three times with my expectations met or exceeded. Always on time, always courteous, and reasonably priced. I've recommended these guys to friends and they've had positive experiences as well. Overall, fantastic service!! read more

Simply amazing! They were so wonderful to work with. Extremely considerate of our circumstances and even stayed late to make sure we had a working toilet for the night. They went above and beyond and I will never use any other company for plumbing. read more

Mickey will tell you he'll take good care of you, and he does. We bought a house and needed to build a new laundry room. The existing plumbing was a mess, and Mickey reworked the pipes, including digging out the foundation so he could put the pipes under the floor. He also moved our hot water heater into a new closet and installed a propane line for our new gas dryer. Just this week we discovered that the pipe carrying sewage to our septic field had come apart. Mickey came out in the dark and fixed it promptly--at no cost! In the spring we'll be redoing our kitchen and two bathrooms, and we're glad we'll have Mickey doing the plumbing for us. read more

These guys are awesome plumbers! Mickey is most definitely THE Plumbinator. Very knowledgeable and honest company, all led by a true MASTER PLUMBER. Mickey is very kind and certainly a very intelligent plumber, which seems all too rare these days. These guys will fix botch jobs and they ensure to do the work the right way, not the lazy way. Two water heaters with proper safety measures installed and one nice new toilet in just a few hours!! Awesome work!!! read more

I've used the Plumbinator twice. Once to replace our hot water heater and more recently to unclog our drain line. Very courteous and competent crew both times. Glad to have found these guys. read more

I had read good reviews on NextDoor.com, but when it came time for the work, they fell short. First, I called one evening when our hot water heater was leaking, and never got a call back. Second, I called not long after to get an estimate. Two plumbers came out, one of them took my email to send an estimate. A couple of days later, I spoke to the woman at the office and she asked for my email address to send the estimate. I told her I gave it to the plumber, but he said she didn't have it. I gave her the email address, but she sent it elsewhere. Today is Monday and I called because it never arrived. She asked me for my email address again. I asked her, where did you send it? And she read it back to me, incorrectly, and told me I was in a hurry when I gave it to her on the phone. I never gave her the email address she read back to me; also, I did give it to the plumber. When I told her that, she got defensive and said, well, plumbers lose things. She followed up by saying "again...if you give me your email address, I can send you the estimate." Very defensive and with even more attitude than when the conversation started. I told her I think I'm going to hold off. She disconnected the call. I guess business is so good that you can afford to selectively reject customers when your employee is wrong and doesn't want to own up to her mistakes. She was not even the least bit sorry for making mistakes and being rude. We were already inconvenienced by a broken water heater. I don't need more frustration in the form of unprofessionalism and bad attitude from someone who clearly sounds old enough to know better. I'm going with a different plumber for this and future jobs. I hope she compensates well for the income she has cost this company. Don't worry I won't tell anyone. ***RESPONSE TO MANAGER: Your comment is incorrect. Once again, I gave our email address to two employees of yours. They failed, their mistake. And your comment about your "free gas" and your "free time", means nothing; you offer the same to other folks, so it's nothing special that you did for us, and certainly nothing we're going to feel guilty for, but nice try. All you needed to do was your job, and yet you couldn't do that. I'm told it was your sons who were the techs that came out, and one of them had my email address. I can see now why you're defending him. I'm guessing Wendy the Rude who set up the appointment is a relative of yours as well. I gave her our email address as well, after she said the plumber tech didn't have it. She STILL sent it elsewhere. She's almost as rude with her comments on NextDoor's website. I guess this is what folks have to expect from your family business: right or wrong doesn't matter, just stick by your family and don't take ANY responsibility. If you can't clean up your messes before the job, imagine the nightmare afterward. No thank you; we went with a professional. read more

Bad cold snap in Austin, and pipe started pouring out water in the middle of the night. Thought I was in for a big time plumbing bill. Found Mickey after being scared off by a big plumbing company. Mickey came right over, gave me a real fair estimate, and I told him to get started. As he got into the work, turns out there was no real leak. The valve in the external spigot just blew open because of the freeze. Asked Mickey what I owed him, and he said nothing!!! Really?? NOTHING!! This is a real review of an experience I just had with The Plumbinator service and Mickey. Unbelievable that you can still find honest, personable, just old-fashioned type of service. If you are in need of plumbing service, do yourself a favor and give Mickey a call. I am so thankful that now I won't ever have to worry about finding an honest plumbing service. read more

I was quite pleased with the Plumbinator. I live out of state and have a rental home in Round Rock. My tenants were concerned with a water spot on their ceiling....I was concerned with a possible leaky pipe somewhere between the 1st and 2nd floors. The guys at Plumbinator called me and said there is no leak, it's only a faulty shower door!! They even offered to refer me to someone that can replace the door for me. I am happy that I found an honest company. I will call them for any future issues I have. read more

Mickey is friendly, knowledgeable and honest. Our home had a leak in the slab and Mickey was able to locate it fast. He was able to isolate and bypass the leak without tearing up our foundation. The final cost was less than what my wife and I were expecting. Mickey is an " all around good guy". read more

We realized we had a leak after we burned through 30,000 gallons in a month with no obvious signs of a leak. Mickey was the third plumber we called out, the first two wanted to dig holes in the yard on an exploration mission. Mickey and Chad went to work right away isolating various portions of our plumbing system. In no time they found the location and had it replaced. They proactively changed a few of our valves and hosebibs to make sure we wouldn't run into issues in the future. They even cleaned up after themselves. I thought the price was more than fair and the honesty and work ethic along the way were appreciated. read more

Mickey and James did a great job for us. They were there right on time to give me an estimate and actually arrived early to start the job! Mickey gave us an estimate for the work plus went over any possible problems that might arise and what they would cost. I appreciate knowing up front what the range could be for the cost of a job. The job went smoothly, so no need for the additional stuff. The price Mickey quoted me was less than half of what a second company quoted me, and when I told the other company what the bid from Mickey was, he tried like crazy to get close, but couldn't. I really appreciate Mickey's approach to pricing and I really appreciate the careful way he and James treated my house. I will call them every time I need a plumber! You should, too! Pros: best pricing, rapid response, know what they're doing read more

You might lead a charmed life and go through it without ever needing a plumber, but if you ever DO, I can't say enough great things about The Plumbinator Round Rock. Mickey and his crew have stood by us throughout several different episodes and they've been professional, honest and trustworthy and perform superior work every single time. They're great, someone you can rely on when you need help, and I wholeheartedly recommend them for your plumbing needs. read more

absolutely awesome. These guys are honest hard working and their prices don't even compare to the "big guys". i had a problem with two sinks and they had to replace a something or other. they explained everything, didnt pressure me to do any repairs and were honest. its always nice to have people in your house that you know could be your friends. last word is : i have found my forever plumber. thanks guys. read more

Used this company for a replace shower cartridge and tub spout. Had a water leak so not able to get another quote. Way over priced; parts were quoted at $80 and total bill was $430. Job took 45mins so that's about $350 per hour!! Stated that outside the parts and labor the cartridge job is $250 by itself??? Way overpriced! Also needed cash or check due to no CC capabilities for another week and a half; stated machine was down. Will never use them again and don't think they care either. read more

I had a slab leak in a house I purchased in Round Rock. I had to find the leak and get it stopped and repaired and had two plumbing companies out via the home warranty service. Neither could pinpoint the leak. When I called Mickey's office, they sent him out and he fixed the problem without jackhammering the floor. He was, I believe, honest and reasonable. Thanks for a great job! read more

We had a major problem. Our guest toilet drain was damaged due to settling clay soil and/or tree roots. They ran a camera down the line to show me the damage, and told me the bad news. The plan was to dig a tunnel under the slab to get to the break, fix it, and fill in the tunnel. They did an amazing job. It took about 10 days to do the entire job, but now that it's finished, I'm very happy with how detail-oriented they were. It was very hard work to dig a tunnel 20-25 feet under the house, but they took turns digging, and even seemed to be in good spirits as they worked. This is a family business. Dad Mickey came by to check on the job before it started, and his sons and Steve are both knowledgeable and hard workers. I'd never use anyone else. read more

Great prices and great work. I needed some plumbing work done and didn't know who to hire so I Googled plumbing reviews. Plumbinator came up with lots of 5 star reviews so I took a chance and was glad that I did. Mickey came out and gave me an estimate and explained what the cost might be. My toilet wobbled and without pulling it up he said it was a broken flange. He explained that if the pipe was lead the cost would be $$$, if the pipe was cast iron the price would be $$$. I'm very happy with the work he did and would definitely use him again. read more

We had a serious problem. The downstairs toilet clogged up, and no amount of plunging would help. To our dismay, we discovered that anytime we ran water into any sink, that same toilet would overflow. Anything down any drain came back up through the downstairs toilet. So I got online to search for a local plumber. After reading the rave reviews here, I called the Plumbinator. I'm so glad I did. They were running late, stuck in traffic, at the time they were supposed to be at my house, but I got a call at exactly the scheduled time informing me and apologizing for the situation. I was very impressed. When they arrived, I was told we had a main line clog, and they would try to clear it. If it didn't work, I didn't pay. As they worked on it, they discovered not a clog, but a break. The shrubs along the house had broken the main sewer line. So these gentlemen called Mickey, the father and owner. When he learned the seriousness of the problem, he promised to fix it himself, and immediately drove from his last job to my house. On the way, he also got stuck in traffic. (By now, it was rush hour...) But he called me to let me know, which I really appreciated. By the time he arrived, I had had to go to work, so he dealt with my mom. (She lives with my family.) The repairs ended up being extensive, yet my bill was still magically under the original estimate. And after Mickey and his boys had finished, he came to see me at my job (a store I manage.) He wanted to meet me, to tell me how the work went. I was touched he went out of his way to connect with me, to explain the events I'd missed. The work was done quickly, efficiently, and under the expected cost. All of the Plumbinator's plumbers I met were polite, well-spoken, knowledgeable, and endearing. I plan to hire them again for a few projects I have in mind. I've never met a more professional and friendly group of handymen. I cannot recommend them enough. read more

Woke up to a flooded kitchen floor. Our regular plumber determined that it was a leak under the slab and gave us the Pluminator's phone number. Mickey found the leak with his listening device and capped it - then ran an alternate insulated line through the ceiling- all the while doing only minor damage to the house and restoring full service. We were very pleased with his service. read more

Called Plumbinator since my usual plumber was busy that week. I was trying to get some new bathroom faucets installed. Tim & Nigel came out to check the work to be done and explained that I needed new valves/flex lines with the faucets so they wouldn't leak (as I found out when I tried to install the first one). I had a couple of other plumbers come out for estimates and they all said the same thing. The pluminbators came in with a much lower estimate for the work to be done and were very friendly. Highly recommend them! read more

Trevor/Travis (sorry I can't remember his name) was great. Due to a musty smell under my kitchen sink, I thought I had a leak under my sink and was worried about the damage. Turns out it was just my dishwasher tubing that needed to be cleaned out. Trevor/Travis was really good about showing me everything and explaining how I can clean it out to get the smell out. Great guy. Very respectful and professional read more

Mickey and his team are a great group of people! I think of him every time i take a hot shower....that sounds funny coming from a man doesn't it! I had what seemed to be the sum of an attack on my house all in 1 week. I had my water heater go out and a few days later a leak was noticed in our master bathroom that was staining the ceiling of the room beneath it., Yikes! I had already began the process of making a claim with my insurance company and was really a bit scared of the thought of what might be behind the mold stained drywall. Mickey came out inspected the water heater and gave me a quote and took a look at the ceiling stain and went over what the problem might be. He was genuinely concerned about trying to save me $ and suggested ways to reduce my bill such as taking out the drywall myself and exposing the problem area. He came out to replace my water heater just as i had finished removing the drywall in the formal dining room. After making quick work of the water heater he inspected the pipes in the ceiling and found a small leak mid-line in 1 of the incoming water lines. In a mater of 5 minutes my biggest fears were put to rest and the problem that had been causing me many sleepless nights was resolved! SWEET!!! I wasn't even charged for the water line repair and ended up dropping the claim with my insurance company. Mickey is a true God send and treated me like a friend, I am happy to refer him to anyone in need and wish he and his family continued success. read more

I was referred to The Plumbinator by a friend. They repaired the plumbing in the wall for my upstairs tub that had been "glued." Yes, glued together, not soldered as required with copper piping. My contractor that installed the tub did not have a licensed plumber as he had indicated. Yes, it was leaking in the wall. Shame on me for not confirming there was actually a licensed plumber and standing there when they did the plumbing work. I won't make that mistake again. Corey fixed my problem and, the price, while not low, was not any higher than quotes from other plumbers in the area. He did a great job and came back (a long time later due to my procrastination) after the tile was replaced in the opening, to reinstall the fixtures. All is well. I think you will be very pleased with their work, ethics, and customer service. I certainly am. read more

FIRST RATE service. The Plumbinator was referred to me by my neighbor who is a builder. Mickey came out to repair the work that another plumber charged $4500 for. The Plumbinator charged $400 to fix the leak that the original plumber could not repair. GREAT GUY, GREAT SERVICE, DID MORE THAN HE WAS ASKED TO DO. HIGHLY RECOMMENDED 10 PLUS (out of 5). I will hire him for future projects. read more

I'm with the other reviewers--more stars if I could! We had to wait a week for them to be able to schedule us, but based on the reviews, I was willing to wait. They showed up on time as promised, fixed our problems, and gave us some good advice. Rates extremely reasonable and they are super polite. read more

We called the Plumbinator to fix a slow flushing toilet. They came out and snaked it, didn't find anything and $125 later were on their way. A week later the toilet was used for the fisrt time when guests arrived, much to my embarrassment, the toilet had the same problem. Plumbinator was called back out to fix the original problem again and this time they found the item that caused the problem. Then he preceded to give me another bill for $100 again. He argued with me for 10 minutes and wouldn't uphold a reasonable warranty for his last visit that was never truly resolved. I felt ripped off and will never use them again and wanted to provide a warning to others. read more

I have had services from Mickey and his staff twice now, once as a regular cold call to replace a leaking sink and the second time in panic mode due to a "flooding water" in my garage situation. Both times I have called upon Mickey I have been extremely pleased with the outcome because of the professional, yet personal way he addressed my situation. The cause of the problems and the options for fixing the problems with the pros and cons of the solutions were completely explained to me. I really appreciated Mickey's immediate response coming to my home right away when I discovered the water in my home and did not know what to do, as well as him helping me get set up with professional services that came quickly to help prevent further damage to my home. I know that every business has to make money, but it is nice to deal with a person who does not make that the only consideration when coming to my home. Mickey clearly places the importance of quality service, honesty and reasonable prices above getting the highest dollar amount possible on the invoice. I am glad I made that first call to The Plumbinator! read more

Mickey, Tim and Randy are extremely professional and knowledgable. They assess a situation, propose a no-nonsense solution and address the issues swiftly. Their costs are EXTREMELY reasonable and you will likely be quite satisfied with the end results. I called on the Plumbinator(s) on a couple of occasions for non-routine plumbing scenarios and would not hesitate to utilize their services in the future. Nor would I hesitate to recommend the company to friends. These guys really do know their stuff... Thanks again for your hard work and service, Mickey, et al! read more

Mickey and Tim helped us out with a leak today that would have taken us hours to fix (and in doing so would have caused us plenty of frustration, too). They were a pleasure to do business with, and had the job done in twenty minutes! They also have a really nice receptionist. Thanks, guys! read more

I had read the other reviews and thought that The Plumbinator would be a good choice but it wasn't. We had a bad experience with not finishing the job properly, charging us too much, the sink fixtures that were put in were not as good and certainly not worth what he charged for it. The technician was very dim witted and really made my wife uncomfortable the whole time he was there. He didn't have basic plumbing repair parts that any good technician would keep on hand and they were just plain dishonest. I would not use them again. read more

DO NOT WASTE YOUR TIME SCHEDULING w/ this unprofessional company. I had a 2pm appointment w/ the Plumbinator- a company I have supported for years and recommended to clients before, and after camping in my house w my son all morning, I CALLED at 1:40 pm to get their ETA, and was told that due to an emergency in past days, they were not coming today. The lady even dared to tell me that she had offered a referral when I called last week. That is absolutely 100% false. Find someone else! read more