We have used Plumbinator for many years. They have always been responsive when we call with a plumbing issue. It is clear that they take pride in their work and in getting it done right so it will stay fixed. They are friendly, honest and fair. I will continue to use them, and highly recommend them to anyone else. read more

Mickey and his team are amazing! Great work, extremely honest, and a good hang. They will be my go-to from now on!

I have been meaning to write a review about them since I first had an experience with them over a year ago but yelping is never the first thing that comes to mind when I get to my computer so I always forget. I always love when something I have had a great experience with has just a stream of great reviews, its good to know that others feel the same way. Here goes, they are by far the best plumbing services in town. Do not let the Round Rock address deter you, they go ALL OVER Austin, They are very fair, extremely well priced and show up when they say they. I am in real estate and am constantly having to give out referrals because of inspections ect. I am so lucky that I finally came across them every time we have to refer them out our clients come back to us so thankful and excited because they feel they were treated fairly got the job done right and are able to move forward with a transaction. To me that speaks volumes because when we recommend someone we want to know that our clients will get taken care of and I have no doubt in my mind that they will with Mickey and his crew. I am not exaggerating when I say that every time we refer them out of clients could not be happier and are so thankful to us. They are also who I use for my personal plumbing. They stand by the work 100% and if something comes up they will be back out to make sure that the problem is put to rest. They are very respectful, efficient, and how business should be done. I give them my highest recommendation and confidently give out their name and number anytime someone asks for plumbing services. These are your guys! read more

These guys have twice been an excellent experience for me. While the first job a year ago was a simple water heater issue (super affordable), this time I had a sewer line back up on New Year's Eve, a MUCH more serious issue! Around 2am, with guests at my house, a toilet overflowed and suddenly no water in my house would drain. Definitely the worst timing for a worst case scenario (though the champagne made it funnier than it really was!) Mickey came out on New Year's Day at about 10:30am, less than an hour after I called. He snaked my cleanout and got it to drain a bit so it was less of an emergency. After running a camera through my pipes he quickly located a break in the pipe in my yard, and scheduled a time with me to come dig it up and make the repair. He didn't charge me extra for working on a holiday, and it was a Sunday. That was unexpected and awesome. I live in Round Rock, which means my house sits on crazy boulders and such. It was an unusually difficult dig, but they threw a couple jackhammers and muscle into it and removed huge rocks which had finally shifted down low enough after so many years, crushing my sewer pipe. I'm sure the longstanding drought and then some sudden rains recently played a role in that. They made the repair, and then while testing the integrity by running all my sinks and flushing toilets, we all suddenly saw the pipe back up again, this time from on the city's side of the street! The Plumbinators stuck around for another 2 hours or so while the City of Round Rock water department came out to make their own fixes, which was the original issue all along. This was definitely a tough job, with several unexpected issues thrown at them along the way, and Mickey's crew sliced through every obstacle like pros. And they're just plain nice guys, that's important, too! Highly recommended for small and large jobs, I won't call anybody but The Plumbinator. read more

I thought I had a plumbing situation. I mean, water pouring out of a bathroom pipe pretty much equals a plumbing situation, right? So I thought. Not ever really needing a plumber, I had no idea who to call. I had a referral from a friend, but the reviews here on Yelp for that referral were mixed, trending toward not-positive. I saw "The Plumbinator" on craigslist, and was intrigued. Combine that with the positive reviews here - and I was on the phone. Mickey said he couldn't come out till Friday (this was Wednesday!!) but after I told him it was an active leak, quickly filling up buckets he told me he would see me "in a few". He was 100% accurate with that statement. In about 20 minutes Mickey and (I am assuming) son showed up to address my "plumbing situation" .... which they quickly told me was actually an AC situation... aye! noooo! An AC situation in July!? So he talked to me about what he thought was going on, told me what would likely have to happen, checked up in the attic for good measure.... gave me some recommendations of who to call, both to address the AC leak, and to address the resulting water damage - made sure I was happy and told me to call him immediately if any of his recommendations couldn't help me out. Then... he was on his way. No bill. Seriously. No bogus "house call" "Service fee" diagnostic charge" or any of that. He told me he wasn't charging me anything! No matter that he basically dropped what sounded like his day off to come help me in an extremely timely manner, dx'd the issue and pointed me in the right direction.... If we ever do have a real "plumbing situation" I would not hesitate to call again. read more

I know how you feel. You're young(ish), a homeowner, and most importantly, a female. UGH. The mere THOUGHT of having to call a plumber just makes you sick to your stomach. The horror stories of getting ripped off, hourly rates, crappy work-it all just makes you not even want to deal with your clog/leak/insertplumbingheadache here. As one who has tried at least 3 different services, I can tell you to REST EASY, MY FRIEND! THE PLUMBINATOR is the REAL DEAL!! Just like finding the right hairdresser, the right plumber makes a difference. I am happy to say I have FINALLY found my guys! I have a leak that has been grossly neglected which I finally decided to bite the bullet and have fixed.I called on Tuesday and the dispatcher was friendly, thorough, and informative. What do you mean FREE estimate?!? UNHEARD OF, but TRUE! They came out on Thursday (at my request, due to scheduling conflict, aka date night) and were even EARLY! Nice! In short, the price was WAAAYYY lower than I expected, Mickey and his sons were really thorough, patient, and professional. I asked a lot of questions, and not once did I feel intimated or taken advantage of since I am of the female persuasion. My boyfriend arrived when they were almost done, and Mickey went over everything again with him, just to make sure we both were happy and understood what was going on. The final seller? Work is GUARANTEED/WARRANTEED for a year! Woohoo! Silly name? Sure. But it worked for me-I called, got EXCELLENT service, and can now recommend The Plumbinator the next time ANYONE asks for a reference. read more

This will be brief so you can get on to reading the rest of these reviews. I had my doubts. with a name like Plumbinator plus with the reviewed lower cost I figured - this could be trouble. It wasn't at all. I had a large plumbing job and they did it all fast, friendly and way more affordably than the rest of the plumbers out there. I'll be calling on you guys again and again. Almost forgot. After the plumbing was repaired the went back out at no charge to turn the gas back on that someone (it's a mystery) turned off. Old fashioned service from nice, honest dudes. read more

If there were more stars to give, I'd give them all to Mickey and his team. After reading the reviews on Yelp and visiting his website, I just knew in my gut he was the guy to help me find the leak in my slab, and he was. Finding that leak was no small feat -- I think the people who laid the pipe in this 30 year old house must've been inspired by M.C. Escher's artwork, because it was a crazy maze. But Mickey was undeterred! I'm sure others can do leak detection well, but that's not what sets The Plumbinator apart from every other plumber I've ever hired. Mickey made sure I understood what was happening every step of the way. The only surprises were pleasant ones as Mickey and his team were able to re-route pipes through the attic to avoid tearing up my slab, saving me time, money, and the possibility of more leaks from this pipe down the road. Moreover, I felt like an honored and valued customer by Mickey and his entire team, even though this was my first time working with The Plumbinator. I sincerely have never had such exceptional customer service. Think I'll ever call another plumber? Not on your life. Think I'll recommend him to my friends? Hell, yes. Thank you for making the trek from Round Rock to south Austin, Mickey, John, Nigel & Tim! read more

Needed help with a backed up shower and toilet at a rental property after receiving a call from the new tenant. Called an hour after the apt to see how things were going and was told that the clog freed up on its own. The plumber took the time to explain to me how after a house sits debri etc in the pipes can harden causing a blockage. This one worked itself out. When I asked about the bill for the service call he explained no charge!!! I remember companies that do good business, not just good repairs but good business. Thanks! read more

Great work by the team here. They showed up on time and gave me an estimate before doing any work. If I didn't want the work done, they would have walked away and it would have cost me nothing. They gave a good price for the work I needed done. It was $150 to replace a tub diverter, including changing from a slip-fit diverter to a screw on. That included the cost of the copper pipe that he installed as well. read more

The Plumbinator has been my plumbing go to for 6 or 7 years. Micky has made my emergencies go away day and night. Extremely reasonable prices and outstanding work. My wife and I consider ourselves Plumbinator Groupies. :) read more

I'm currently renting a home here and Round Rock and my landlord asked to call a plumber for the master bedroom toilet we been having issues with it flushing. For a month I been trying to auger it out myself that would work for a few days and then it would clog up again. I'm pretty handy around the house but when I would auger it, I can feel it getting hung up on something. I new from that point forward, it was out of my league. The guys came by on time and where super courteous and handled themselves professional even if my landlord is a difficult person to deal with. Thanks to all who helped us today for the service. read more

The Plumbinator has completed multiple jobs for me. Always fast, friendly and fair priced service. They are my go-to plumbers!

There is certainly something to be said for just picking up the phone. I had a job during Christmas season so I tried calling around. All of the "5 star" plumbers here on Yelp either didn't pick up at all or never returned my voicemails. The Plumbinator not only picked up on the second ring, but had somebody out to look at my job that day. Even though they couldn't complete the job right then, they schedule for a time that wasn't too far out. Mickey and team did a WONDERFUL job and took care of my wife when I was out of town and couldn't be there to help. I cannot recommend The Plumbinator enough. Mickey does business the way a good businessman does, with a handshake and no legalese on the back of the contract. 5, 10, 50 stars isn't enough! read more

I recently called The Plumbinator for service because of the positive reviews I read. Good choice! Mickey and his team were polite, on-time, and stuck with their initial quote. While working on my job they really went the extra mile and made sure our plumbing/related needs were well met! Also - my job had to be spread over several dates so I had to call for the appointments and never once got stuck in voice mail or put on 'ignore' - I had a real person to speak with! Now we know who to call for plumbing - and would recommend them to anyone! read more

I have a leak and after a bunch of questions, i was told the master plumber can come 3 weeks from now. I told the lady, i cannot wait that long, was told , then we cannot help you. Seriously, I am not far and you cannot spare 30 minutes, to look at the leak , when i am in need for help. So much for customer focused. I will take my business somewhere else. read more

Mickey is a great guy and great plumber. Although he did hear my British accent and ask me if I was a Whovian. I had no idea what that was. If you are a Doctor Who fan you will probably get even better service. Anyway, we had a plumbing leak from a master bathroom sink that was connected to an AC overflow and he came over at 8.30pm until around 10.30pm and worked to get it fixed well. My husband apparently sounded so desperate on the phone as our house is under contract. No other plumber cared enough to help us so quickly. His pricing is very reasonable and I really wish we hadn't paid that last plumber. read more

So, I am new to the Round Rock area. Just bought a house. Less than a week into the house and I have sprung a leak in my front yard. Not sure who to call, I do what every other reasonable person does - I turned to the internet to find a plumber. I read all the reviews ... from well known names to unknown names. But the thing that made me call The Plumbinator was that the reviews were very favorable ... and they are local. So, I called. I talked to Mickey and got an appointment for them to come out Saturday morning at 9:30am. It was 9:46am by the time they arrived - Tim and Cord (?) - not Mickey. These guys looked like they could be maybe 21 yrs old? I thought oh great ... will they know how to help me. Well, first off - they apologized for being late. Whew, that was nice! And then they set about finding the leak. They did that pretty quickly - digging up some of the yard, showing me where on my water meter it would indicate a water leak (a little spinning triangle) and honestly, had to dig through some mud to get to the sprinkler system piping that was leaking. The whole time Tim kept me updated on their progress. At one point they needed to go get some parts but they came right back. They showed me the leak, then showed the replaced piping and showed how they replaced the piping with even better, stronger piping. Wow. They went above expectations there. But the part that I must say that I really appreciated was that Cord (again, not sure I am spelling his name right but he was a good guy) was on his hands and knees filling the muddy hole with the mud clods and grass to make it look as good as it could. And honestly, when he was done, it looked pretty darn good. My age probably reflects why I think these guys were far younger than I expected, but they were courteous, straight forward on what was happening, helped me understand the leak, fixed the leak in a solid fashion, and I truly felt like they did the very best job for me. I will call them and use them again for any future plumbing issues. I will also recommend them to friends. Good company. Fair price. Expert work. read more

Still the best plumber in the Austin area. I've been calling Mickey and his crew for 11 years. They save me time, money, and frustration and do excellent work. read more

This is by far the best plumber I have ever encountered and I have come across many in my profession (property manager). We called Mickey out to give us a bid to finish up a job that a different plumber had started but wanted way, way too much $$$ to complete. He was able to get the job done for much less than the other company and in less time that the other company had quoted as well. He told us if he can't fix it, then he won't charge you anything. I have never heard these words come out of any other plumber's mouth. He is a real ethical and moral person when it comes to his business and I would absolutely recommend him to anyone who needs a good plumber. read more

They came on time and fast and efficient. Did not try to sell anything and were extremely nice. I will continue to use them for any other plumbing issues. I highly recommend them best plumbers ever had to deal with. read more

Corey & Ethan did great work at my house today. New faucet works well, install was quick, & cleanup was excellent! Thanks for your help! Definitely will call them again. read more

It's been about a year since the Plumbinators worked on our shower drain, but I intentionally waited to review, because I couldn't believe they actually fixed the problem. Our shower drain used to clog up every couple of months. My husband would use a little hand snake to dig around until the drain started working again. This continued for years, until I finally thought this was not normal shower drain behavior, and perhaps a professional could diagnose and solve the problem. I was imagining an experienced plumber with a fancy camera or a robot or some other expensive tool that could finally get to the root of our problem, no matter the cost. So I was a little surprised when two young guys showed up at my door. And even more surprised when they plugged in an electric snake and shoved it down the shower drain. Five minutes later, the drain was working, and they were done. I paid them about $120, which I felt was entirely too much money for these two youngsters to come and do the same thing my husband had been doing for months, albeit with a slightly larger snake. And I was 99% sure I'd be calling them out to fix the drain again in a matter of weeks. But here we are, a year later, and the drain has stayed clear. I don't even know where our hand snake is anymore; we haven't needed to use it since the Plumbinators came out. I think it was money well-spent. Goodness knows how much more expensive it might have been if they had actually used all the high-tech gadgets I had imagined. Sometimes brute force and a professional-sized tool are all you need. My only real complaint was that the Plumbinators showed up at my house several hours earlier than their scheduled appointment. Being a little bit early is great, but being that early can be an inconvenience on par with being really late. read more

Had a leak that showed up. Called and got scheduled for service. I got a 30-minute time window of when they would show up. They showed up about 5 or 10 minutes after the scheduled time - not a big deal, my house is kinda hard to find. They got to work quickly, and nailed the problem. I was informed of what the suggested solution was, why it was recommended the way it was, the length of time to completion and the dollar amount. It involved breaking out the stone on my limestone house. The price was very affordable, about 1/3 less of what any other company would have charged - and they fixed the stone when complete. It looks fantastic. The problem is fixed, and they even covered up the holes they made in the garage so I don't have to have a drywall contractor out soon. They were super-friendly, and I never got the "icky" feeling I sometimes get when contractors are around the house. And, they were even really nice to my young, curious, inquisitive kids - added plus. I hope to never need a plumbers service again, but if I do, I will be calling them out again. read more

Seriously, call these guys. They were MORE than fair to us. I've only owned a house for a little over two years and had no idea who to call when the water heater went out. Even my friends who owned houses had never had to call a plumber. So, of course I got on the internet... Heather answered the phone and was a sweetheart! SO NICE! I was on the schedule for the next day but ended up having to make an emergency trip to the vet. The timing worked out, and Mickey even helped me get the kitty inside after we both pulled up to the house at the same time. Understanding my situation, Mickey was willing to work with me and gave me honest answers to all of the questions I had. He worked his schedule around ours, and his boys came back the very next morning. They were on time and took care of our water heater in 2.5 hours. Don't be fooled by their age- they know what they're doing. And to all of my homeowner friends who didn't know who to call- call the Plumbinator! read more

I made an appointment with this company four days ago to have our gas logs installed. I *just* received a call to let me know that their master plumber is not interested in the job. We originally tried to do it ourselves, but could never keep the smell of gas from filling our living room - took that as a cue to not light it, stop what we were doing and call a professional for help. I chose Plumbinator because of all the glowing reviews. I guess he's only awesome if your job is big enough. I still prefer my house to *not* blow up, so I guess I'll need to find help elsewhere. read more

So, on a Friday just after 3:00 PM, almost 6 months into the COVID-19 pandemic, I noticed water accumulating on the floor of my garage near the water heater closet. I opened the door to it, and sure enough it appeared that my almost 30-year old water heater was finally kicking the bucket. I contacted several places to try to get someone out to my house to at least stop the leak that late on a Friday. Not only did Tim, son of The Plumbinator, come out to take a look but said he could get it replaced within a couple of hours because he did not want to leave me without hot water for the weekend. They used fans to dry out the closet while they went to get the replacement, cleaned everything out, replaced the fixings that needed to be updated and got the new hot water heater installed and working by 6:30 PM. Everything is now up to current code and they followed all the necessary social distancing guidelines and procedures. I would highly recommend reaching out to this local, family-run business if you have any plumbing needs. read more

The Plumbinator is the man! I have a water heater that recently stopped working. Called a competitor who sent a rep. who glanced at the tank and said "This is beyond repair, it will cost at least $1,600 for a new model." So, I call the Plumbinator. He and his buddy arrive early for their appointment (!), then take a long look at the problem. The Plumbinator tells me straight up that it may or may not be possible to save the water heater with a small repair. He goes and gets the parts and voilà, I have hot water! Saved me over $1,300! I now have a plumber whom I trust...for life! read more

These guys are outstanding! They arrived quickly, and on time, and even let me know all my repair options. I recommend them highly.

My dad was a builder and taught me to do things myself if I wanted it done right. Well that's not always possible so it's always a challenge to find honest, hardworking companies to do an important job for me. So I spent probably 4 hours researching plumbing companies before I came across an article written by Mickey's wife and business partner. The article explained why NOT to do something I just knew was the right thing for me to do (my dad passed last year so can never get much welcomed advice from my #1 go-to). After reading the very straight forward and logical article, I not only knew I did NOT want what I thought I did, but I possibly found a company to work with. That was just the beginning! I asked for a quote and Mickey, the owner himself!!! met me at my jobsite and went over everything with me and explained in detail why certain things were necessary and possible set backs they could run into. WOW!!! He was not only patient and thorough but I felt like I had an intense plumbing lesson! I knew I had found my company! From start to finish, Mickey and his amazing team (mostly family) were there when they said they would be, went WAY above and beyond what they said they would do, were friendly and professional... I could go on and on. I will never use another plumber!! And so very thankful Wendy took the time to write such an amazing article and Mickey took the time to explain. LOVE these people!! And, to me, customer service is 98% of a company. The Plumbinator is 100% right on!! read more

Mickey and his team did a great job for me and my wife on a property we purchased in central Austin. A pre-purchase inspection revealed that the main waste water line from the house to the connection in the yard had to be replaced. Some incoming water and gas lines under the house (pier and beam) needed to be properly strapped down and a new waste water line run for the kitchen sink and the washing machine. We got three quotes and Plumbinator was the best (about $3,000 cheaper than the highest quote). Mickey's team consists of family members, including Corey, Tim, Nigel and Wolfgang. All of the young men were friendly, respectful and well informed on plumbing issues. They also worked hard. Mickey himself will tell you as much as you want to know about the work to be done, how it is to be done, and why. He takes pride in being a man of his word and believes in doing things properly. He will not cut corners or try to evade city plumbing codes or requirements. He explained clearly the work to be done and told me up front that they would have to knock a couple of holes in some sheet rock to install new pipes and that I would be responsible for getting the sheet rock repaired. We also had them re-position a toilet (turn it 90 degrees and move the pipe over a few inches). The toilet got damaged in the process but Mickey replaced it with a better one at no cost to me. He also actually re-re-positioned the toilet after my wife and I decided that we wanted it "just a little bit to the left." No complaints, no remarks, no big upcharge. We plan to add a bathroom to that house within a year and Mickey and his team will be the guys we call to do the plumbing work for that and for work we plan to have done on our personal home. I found these guys to be honest, hard working and dependable and will recommend them to anyone. read more

I needed a faucet cartridge replaced in my bathroom and they were going to charge me $250 plus parts to do it and offered to do my other bathroom for another $250 (This is a $20 part and takes about 20 minutes to replace!). Then the plumber said he couldn't remove the cartridge so he'd need to cut into the wall and give me a whole new valve (no telling what that would cost). I ended the appointment there. I finally heard back from another plumber I use often at work (Biggs Plumbing) and their man came out and replaced both cartridges without having to cut into the wall (because he's been around a while and knows the tricks of the trade) and did it for a total of $228. Approximately $1000 vs $230. read more

I had a leak in my hot water supply to kitchen from the slab. I called this plumber service and it turned out to be the best part of my week! They worked me in, Corey and Nigel came out, diagnosed the problem quickly, then Mickey arrived, they found my closest manifold using their knowledge of house plumbing... no fish tape.. capped my hot water supply. They came back a few days later, rerouted my hot water to the kitchen ... all told they completed this work in 51/2 hours tops. They charged me less than a previous plumbing company charged me for 7 hours in which time they did nothing but tear up my walls and kitchen sink, broke my shower handle, and broke something in my toilet flush apparatus. read more

I got bids from 5 plumbing companies to replace my water heater. The Plumbinator not only had the best price, but they used better quality equipment and were able to do the work quickly and cleanly. The guy who came out and gave the estimate and did the work was very knowledgeable and caught some things that the much older guys from the other companies missed. He also didn't talk down to me like some of the other guys did. We just had the city come out to do the inspection and they said everything looks great! I would definitely use The Plumbinator again. read more

We called this company today when we learned of a water leak around our shut off valve in the front yard. City of Round Rock had come out and showed us the leak and then shut off the water to our home. The tech from City of RR recommended this company. I called them around 2:30 p.m. and within a half hour they were at our home and diagnosed the problem. By about 5 p.m. the problem was fixed and the fee was very reasonable. Great service and very nice technicians! They were very knowledgeable of the situation and really took the time to explain to us as well what the issue was and then fixed it promptly. Would highly recommend them. read more

This is a small father and son company with one other partner so they don't have a lot of overhead, just a lot of pride in a job well done and very reasonable rates. I was trying to sell a house but the inspection was held up because the gas was shut off due to a leak. To make matters worse, a city inspection would be required to turn the gas back on so several code violations would also have to be fixed. Less than an hour after I called the Plumbinator, they were at the property working on what turned out to be extensive repairs. They worked most of the day finding and fixing one bubbling leak after another and replacing a ruined water heater that was hopelessly out of code. Then they filled the gas lines with compressed air and left a gauge to check for leaks. A few days later I was devastated to hear that there was yet another leak in a different part of the house. Mickey stuck to his original price and spent several hours finding and fixing that last leak at no extra charge! On top of that, they will be there when the city inspector shows up so that if he finds anything else they can fix it right then and there and I can get the gas on and sell this house. I just can't recommend these guys highly enough! read more

These guys are great! Excellent service, at fair prices. I wouldn't use any one else.

If there were more stars to give I would. This company is superb from start to finish. Totally fair and every member of their team delivers great work. We had a problem with our water heater over the New Year holiday and they fit us in quickly and worked easily with the restoration company when we had a delay in the work schedule (not related to the plumbing work). Their quote was right on target. In a stressful time, The Plumbinator totally came through. And a special thanks to Sandra, who demonstrated extreme professionalism and showed over and above care with our concerns. read more

I'm so glad to discover Mickey and his team. He came over and provided a quote before I had even received a call-back from several other plumbers I had called. He gave me a very reasonable quote, along with some very helpful advice. We were instaling a vanity and sink in a half-bath, replacing two toilets, and repairing a bathtub. The work was done quickly and professionally. He provided a couple of the items needed at his cost, and showed me copies of all receipts for materials purchased. In particular, I had received quotes for the bathtub repair that were double and triple what Mickey quoted, because they assumed the worst-case scenario (having to cut into the wall and replace the entire assembly). Mickey admitted that was a possibility, but wanted to try a much less expensive repair first. It worked perfectly. We will definitely be calling again for any future work. read more

Quick. Reliable. Fair. Hard to beat that for a service vendor. We use them at a property management company I am an owner of, and couldn't be happier. read more