I cannot tell you how much I appreciate the staff/crew at this Burbank Alameda location. As a Private Box holder they always greet me with a smile. Know my name & ask how my day is going. They hustle & create a seamless experience every single time. The work-ethic is next level. A special shoutout to both YESENIA & JOSH who go out of their way to make you feel welcomed, even when there's a line out the door. Top marks indeed. read more

Come here any time I need to make a copy or ship! Also did an amazing job taking a passport photo of my 8mo. Yesenia is so helpful!

Reggie was an amazing help. He greeted me immediately upon entering the store and helped me quickly with some printing services. I highly recommend this location! read more

Yesenia is amazing! So helpful! And open on Sundays!!! They are so easy to deal with!

Just left this location , Anna and Jesenia were extremely helpful when I couldn't figure out how to use Apple Pay in their store . Very convenient location as well . Will definitely be back. read more

Excellent customer service!!!! Yesenia and Ricky were super helpful. This is farther from my house but I would come bac due to the great great customer service!!! thank you!!! Art and Lisa! read more

I was very impressed when I was help to copy my paperwork. The salesperson was very helpful. The cost was not expensive. read more

Great UPS Store! Ana is so helpful and professional. Always come here for my shipping needs.

When I walk in their door, I don't feel stress. I know that everything is going to get done right. Very dependable. It's clean, well stocked, and the employees, Rocio especially, are truly helpful. I will continue to rely on this store. read more

The UPS Store - UPS BURBANK on Alameda - Shipping Centers Near Me - Burbank, California

I walked in and walked out in minutes! This was a super helpful ups! Jacob made things easy

I really appreciate the helpfulness and customer service at this UPS Store. I have been there twice now and needed help with other things besides my package drop-offs and both times were great experiences. I was looking for a certain size of packaging box the first time and I was helped with that. I was shown several options that would fit my shipping needs and I ended up buying a couple of 2 different kinds of boxes. The 2nd time, I had to ship out a package to Brooklyn, NY and needed to know what my options were. All the info I needed was laid out for me: pricing, delivery date, etc. I really appreciated that because I didnt have much experience shipping out of a UPS Store at the time. This UPS Store is not the closest one to my house. But I prefer to go to this one because the workers have been so helpful and I just feel more comfortable with my packages going out of this particular location. Plenty of parking in a shared lot. Located in the same plaza as Denny's and Pavillions. This plaza is located along Alameda across from the Burbank AAA office. read more

Just had to drop off some Amazon returns when I found out at the counter that I had to have a box for one of my items, Chris was super helpful and found me a box that I could use and saved me the extra I would need for a box read more

Came in last minute to print something quickly and for some reason my USB wasn't working on the self-service machine. Ana took it upon herself to help me out which saved me a whole bunch of time, and probably frustration too. Yessenia was helpful as well since they figured out how to pull the file from my USB and i'm glad they were both able to help me. Definitely the best UPS location in Burbank! read more

Jacob and the hole staff were so helpful. Organized store and team located in a safe plaza. They also have a do it yourself kiosk if you have a small Amazon return. read more

Received fast and friendly service from Yesenia, who seems to enjoy her job, something you don't necessarily see much of. Zoe was also present and emitting the same customer service vibe as her storemate. This made for a very friendly environment. going to the UPS has never been easier. read more

Ana was very helpful and provided friendly and efficient shipping service. She is one reason I have come to depend on this UPS Store for my shipping needs. read more

Jennifer was so friendly and she helped me with all my returns. She was so patient as I had so many returns to make that day. She properly packaged everything and in a timely matter. I really appreciated her help today. read more

Store 7120 Every one has always been so helpful at this store. Im so happy they're in my neighborhood. Today Yesenia helped me and she did a great job!!! read more

Honestly a most genuine store to go to, Such attentive staff, greeted and acknowledged right away, very helpful and knowledgeable helping me with my Amazon returns. Highly recommend this place to everyone. I also noticed they do notaries. All in one place. read more

Josue is awesome!! Great customer service and best UPs in Burbank! !!!!!!!!!!!!!!!!!!!!

I moved to Burbank from No. Cal and used to always use UPS. I hoped I would find a close location and I did. I've been coming to this store for a while now and have been treated kindly and appreciate the excellent customer service from the gal that always helps me in the morning. I'm sorry I can't spell her name with she helped me June 6th in the morning, Love this store and their staff!! read more

Alejandro was amazing! Super fast and great to deal with!! And they were open on a Sunday and are going to be open on Labor Day love them!!!! read more

The UPS Store - Woo they are open!!! Love Burbank!! - Shipping Centers Near Me - Burbank, California

I go out of my way to come to this store! Such great, friendly service... Ana is wonderful :) thank you!

I usually go to the Glendale UPS but today I went to this location instead because it was the nearest one open on a Sunday. Jennifer did a great job helping me with my packages and she was very sweet, patient and friendly. I also spoke with Yesenia and she was great too. Amazing customer service from these women :) Will be coming back. read more

I love this UPS store it's so easy to get things shipped and returned. Ana is the most helpful and the staff in general are so professional and easy to work with!!!! Definitely recommend!!! read more

Anna is the absolute best! Service was 10/10 with a kind and genuine attitude. From now on this is the only location I will be coming to!

Been coming here for since they opened. It's a really convenient location due to ample parking, and the staff are always really helpful.

The staff is very friendly and ready to help! Amazon returns are seamless, parking is easy and the staff is quick and knowledgeable. Highly recommend Burbank UPS store on 3rd. read more

Extremely friendly and professional staff that'll go out of their way to provide the best service. They're also open EVERYDAY. Some ups stores are closed on Sundays but this place is that rare gem that's open on Sundays. The store is also super neat, tidy and not littered and cluttered with boxes and packages. I highly recommend this Ups store. Two thumbs up. read more

Harma and Ana were very professional over the phone. Super nice nice and helpful in person. I made the mistake twice... Of visiting the UPS store on Victory and Buena Vista. I'll let the photos do the talking. read more

The UPS Store - Best UPS ever! - Shipping Centers Near Me - Burbank, California

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Jennifer was super nice and helped me with my amazon returns, i didn't have the right label and she helped me fix it all in a timely manner. This location is 10/10 for me. read more

I ship with UPS pretty often and since this one is right next to my gym it's the best location for me. Ana helped me out today and was the best! Super sweet and made my trip to the UPS quick and easy! read more

Jennifer was extremely helpful and very patient. I would not hesitate to return to this location again.

I am so impressed by the customer service and overall attitude with Josue. Very grateful for all his help and assistance today. Looking forward to going back for all my services. Thank you Josue! read more

I came to the store and the lady Yahara helped me with the item to return and I also had another request, to ask her to print the label and save it for me to come back later and hand the item because I didn't have the item with me. I always like to come back. Indeed, I'm of the regular clients and I'm always happy with their service. They are the best!! Thank you Yahara. read more

I needed to make a return and decided to drive away from my area to drop or off at a different UPS (UPS clerks in my area are not very friendly). The store was so clean and organized, I was helped by the nice clerk, Eric was friendly and so helpful! A refreshing change from my usual customer service. I love when a location offers great customer service ! read more

UPS store is very conveniently located to my home. The people who work there are always very helpful and eager to go above and beyond in helping with any kind of shipment or deliveries. Ana in particular always has a smile for customers and is enormously helpful! read more

Go was very helpful! Very quick and efficient service! Very satisfied with our experience.

So I just visited my local UPS store for the first time and I have to say I'm not a frequent mailer so shipping things can be unfamiliar. Anna was great at helping me figure out the best way to get my package delivered. She and the store's staff were very pleasant and efficient! The store itself was very clean and organized. read more

Erik was super nice and helpful, I have always had good service here. My favorite ups store to go to.