Please go to the UPS Store (they are awesome!), FedEx, or USPS for any shipping or mailbox needs. I…read moretried to support a local business, and it failed me miserably. They refuse to own up to their mistakes. I am extremely disappointed in Alberto and The Mailbox. They are changing the facts after the fact. Please do not believe any response they post here. I tried multiple times to get them to do the right thing. Mistakes happen, but it is what a business does when that happens that matters. I needed to get a notarized document by Friday at 3 PM. I was in their office on Wednesday and knew the cutoff was probably around 4 or 5 PM. We looked at 2-day options to make sure it got there before Friday at 3 PM. I decided not to risk it and paid extra to have the package arrive Thursday night by 8 PM, based on the understanding that it would be sent out Wednesday. I have their receipt that says Thursday at 8 PM, not Friday at 8 PM. I was never told it would miss the Wednesday cutoff. If I had known, I would have paid extra for FedEx Overnight Priority to get it there Friday morning or gone to FedEx myself where the cutoff is 5 PM. The package did not arrive on time and caused major issues. When I contacted them, they told me to file a claim with FedEx even though they knew it was dated Thursday and not eligible for a refund. I spent an hour on the phone with FedEx on multiple calls, a total wild goose chase. After I found out the package missed the cutoff, they changed their story and said I had been told about it and that they were doing me a favor trying to make the cutoff. That is not true. If they had said the cutoff might be missed, I would have made different choices including a 5 minute drive to Fedex store to get it there by 5 PM or again, sent it Overnight Priority to get there by Friday by 11:30 AM. I thought I was supporting a local business, but they do not deserve support. I am disappointed they refuse to make this right. They may reply claiming I was told otherwise, but that is not true. If something goes wrong, you will be out of luck. Go to the UPS Store (they are great) or FedEx Office instead. This was my first and last time going there.

Excellent service with a smile!! Very personal and competent. They have everything Notary on site,…read morecopies, printing, scanning, flyers and MORE!! Everything you need in one stop shop.

Stopped in there this morning real quick to pick up some of my items and I just have to say that…read moreevery single time I have gone in there, which has been for months at this point, everybody at the front desk has been so helpful and so kind and I appreciate that so much with my busy lifestyle. Thank you guys!

Mike and his staff at UPS store are amazing! Any time I need to ship or get anything notarized I…read moreuse UPS Manhattan Beach on Sepulveda!

Always friendly and efficient--they'll make an effort to save you money and get your packages there…read morein good time. It's definitely worth a little extra to get such good service and pleasant human interaction here, especially in a holiday season. Easy to park and do other errands with the same stop--that's a big bonus.

The very best place to ship your items. Very nice people working there!! They will go the extra…read moremile for you!! Customer for life.

We use this postal service for so many things! I have my packages shipped here, I ship packages…read morefrom here, and I sometimes need copies made. They're reasonably priced, friendly, organized, and professional. I highly recommend especially for small businesses.

Great customer service. Friendly and fast, thank you! Also love that they ship UPS and FedExread more

I cannot recommend AIM and Michael & Aidan highly enough. They are efficient and kind and offer an…read moreamazing range of services at excellent prices. We had a TON of packages to mail this week around the globe all through different carriers. It was an enormous amount of paperwork and pain on their part and they were patience personified with us, while also making sure they helped all their other customers.

Five stars for the amazing staff at AIM! I came in needing help with some marketing materials and…read morethey were so kind and patient with me throughout the entire process. It's rare to find this level of customer service. I'll definitely be coming back for all my future printing projects.

I've been a customer at Mail Call for 24 years, first on Sepulveda and now at their W. 87th St…read morelocation. Jonathan and Tyler are both great people and extremely helpful to their customers. In addition to their shipping services, they also notarize documents and can even take your passport photo.

Always great service! Friendly and helpful. Love that they are part of my community. Now if they…read moretook Amazon returns that would be the cherry on top

Second time I came to this postal service To do…read morefingerprints There are 2 ladies very helpful, nice and polite Explained everything, did smoothly, fast In Beverly Hills it was $72 here I paid $57

Great customer service always, and the perfect palce to get all of my packages…read more Love this place. Feels like family!

I am writing to formally express my concern regarding an incident that occurred during one of my…read morevisits to your store. Upon entering the store, I was confronted about a previous review I had written. My post had been printed and pinned to the wall behind the counter, and I was identified by two staff members--a woman and a gentleman--as soon as I reached the counter. Shortly thereafter, I was confronted by the manager, Brian. At no point during this interaction was I asked how the business could earn back my trust or improve my experience. Instead, the situation appeared to be predicated on the idea of "getting back at" a customer for leaving feedback. The conduct demonstrated what appeared to be a coordinated effort by staff to single me out rather than address concerns constructively. During the exchange, Brian also yelled "A** H***" in my direction. Regardless of the intent behind the remark, those words should never be spoken to a customer under any circumstance. Given the scene that had been created, I felt it was necessary to disengage from the situation out of concern for my own safety. The fact that employees had coordinated to target me made it clear that the situation had escalated far beyond a normal customer interaction. As I left and reached the door, I realized I had forgotten to give them a receipt for packages received. When I returned briefly, I observed staff laughing and cheering about the incident that had just transpired. The core issue here is the weaponization of a group of employees to target a customer. This behavior is unacceptable, and every customer deserves to know that such conduct occurred. To Brian and the staff present that day: your cheering and sense of triumph--"we got him"--has resulted in the permanent loss of a customer of over 11 years. I will no longer be doing business with this location. I hope you recognize the long-term cost of that decision and reflect on how future customers may be treated.

I went in yesterday to return a package. No surprise, post holiday, the line was out the door. But…read moreI was not discouraged and it actually went very quickly! I needed them to print the shipping label and there is a charge for that (under $3). They will have the email information on a sign closer to the door that people should send things to in order to be printed so that it's ready to go by the time you reach the register. The people that work there have always been super friendly and this time was no different. BONUS: They have a mailbox for real mail if you need it!

I also wanted to check out Christie Manhattan Beach store. I found lots of interesting gift and…read morebirthday cards here. Good spot for printing products and card ideas. My first time here, and I was impressed with alot of the cards I looked at. I also purchased some. I was very happy too.

Kim is the BEST! That's all there is to say. I've gone to her for 25+ years for invitations,…read moreChristmas cards, announcements, etc. She's the BEST!