I LOVE THIS DISPENSARY! BEST PRICES YOU CAN FIND IN TOWN!!!!! I can't find any other dispensary with better deals. The wait is never too long and everyone is always friendly! read more

#Loyalcustomer great prices , great product . Things they need to work on is their customer service and their organization. There online order system Is not efficient, your order is not ready on time !. read more

idk why I keep coming back all bud tenders can't give good recommendations if their job dependled on it. they all either have a zero sense of smell or just don't know anything about flower and are cream lightweights. everything I've gotten recommended was horrible and a waste of money worst part is manag dissent do anything about it. if you're somoenwho enjoys heavy hiting strains and strong smells I suggest you turn else where This place is horrible. 0/5 if possible read more

Very nice and friendly staff but not to informative about which strains I would benefit from Suggested something for my arthritis that knocked me out constantly Wanted to be pain free not dead read more

Wow let me just say F U Thera for changing those stiizy prices drastically back up when you finally had a good business

Past 2 times that I've gotten cartridges they've been low like someones been smoked out of them. Definitely not getting my money's worth read more

Theraleaf - Cannabis Dispensaries Near Me - San Jose, California

Have been coming here for a while now. Always satisfied, never any issues. However, today I had a simple question, so I thought I'd call them. Unfortunately, I am only answered by a message that says "we are currently not taking any phone orders" then it hangs up. Meaning if I want any questions answered I'd have to physically go there and find out myself. Having a representative available over the phone could save a lot of people time and maybe an unnecessary trip. read more

Probably the worst service I got all in San Jose!!! Cannabis shops and recommend going to elemental wellness instead and they have no respect towards customers and what their needs are and can't even help you by trying to engage in good quality they rather sell you their trash shit that's been on shelves for Ages then give you quality would never come here again and is trash !!!!! DONT COME HERE THE MANAGAE IS EVEN WORSE FUCK THEREALEAF !!!! read more

HORIBLE HORIBLE COSTUMER SERVICE!!!!!!!!!!! Walked up was in a good mood. I asked if she had anything organic. She didnt know anything. Maybe she was new. Anyways she told me the total and then i decided that i didnt want it. I asked for a different strain instead. She got all pissed off at me for something so small. Come on theraleaf! Work on your costumer service. For now i will be doing all my shopping at elemental down the street. PS. What is up with your prices? i thought you guys were more affordable. read more

This club has been my only go to for at least 2 years! Up until Friday, I guess. I have always appreciated the product, and staff. On Friday I went in and made a purchase, Rico rang me up, Adrian is was my bud-tender, very informative! Rico left something off, I didn't notice til I got home. I called to clarify the mistake, this female answers, Rude as Hell!! By her voice, I know exactly who it is. She is a fat white female, that has a bad attitude! She was very unprofessional with me, and raised her tone at me, when I was clearly asking her what can be done about this because it took me forever to get all the way out there, and I got banned for that. We seriously spend hundreds each week there, literally, and for them to ban me because of this individual shows how horrible this establishment is being ran, and maybe I shouldn't shop here. I was told by security that management will contact me. My friends and family have all decided to ban them, and we will spend our money elsewhere. Hopefully karma kicks her in the ass! She should have been fired on the spot for speaking to a customer that poorly. read more

Been here 2 times and I was very impressed by the price and selection of wax they had compared to other dispensaries. Place is easy to find And parking lot is big. Good prices for wax/shatter and they have plenty in stock. Tax is included. Security guard is present Chill and knowledgeable employees Will be coming back soon to purchase more concentrates (wax/shatter)! read more

This place is trash! Can't get an order right. Got my order wrong. So I called and they told me to come back only to tell me they can't do anything about it. Not even a discount on my next order nothing to disc their mistake. Completely rude and trash!! Do not go here! If I could give zero stars I would.! They sold me a trash ass joint when I specifically asked for a blunt. Garbage ass place. Then they wanna tell me I'm banned because they're in the wrong. What makes them think I wanna go there after the way I was treated not ever again. Forget that place I'd rather just go spend my money elemental they're way more nicer and more professional and never get my order wrong. DO NOT GO HERE. It's ghetto.also their service all around is not good the people are rude and they try to rush you. You can read other reviews on this trash bucket they also say the service sucks. Think before you go there are so many other clubs to chose from in the SJ and surrounding Bay Area.!! Go read every other review it's 2 stars all the way down!! If you wanna take yourself to a one star place than go right ahead read more

If I can rate 10 stars I would! The best cannabis dispensary in San Jose, Ca PERIOD. They go above and beyond for their patients. Very friendly out going staff! Make you feel like family. The flower and edibles they provide have always been 100% they also have oils hash etc. the staff is very knowledgeable on getting you exactly what you need. Very very satisfied and I HIGHLY recommend this dispensary. read more

A few important things about this spot.... it is cash only! They do have an ATM on site which charges you an additional 2.50. I was basically in search for the pax era device and called many smoke shops and other dispensaries and no one seemed to have it. I was on the phone with a random smoke shop and they told me to give this spot a try and it worked! I lost my old one and with the laws changing and all it's been difficult. Their pax era pods are also super cheap! 45 bucks compared to 60 at other places .... so yeah I'll most likely be back. And this time I'll be prepared and bring cash. :) read more

The select cartridge i bought did not work, tried it with 5 different vapes. I called to return it or exchange it (customary practice with good dispensarys) and they had the nerve to say contact the manufacturer. Horrible customer service wont be returning anymore!! read more

I think you guys need to evaluate your purchasing system. Went up and picked out 2 grams of wax and 2 eighths. The budtender told me, after I had all my stuff picked out, that another budtender would be charging me out. She handed him the flower but left out the wax, when I got home all I had was flower. I was about to pay 50 a gram for that wax, so you guys lost out on a $100 sale. Won't come back here. read more

I showed up security guards need to be remembered that they get paid because people like me come in. Very unprofessional.

Been coming here for past five years since it's so close to my house . Even the the staff is highly disrespectful. Price was good . Bought a product and since we can't open it till we go outside , I checked my stizzy box felt light and it was empty . I go back they say they can't do anything even tho the recipe said if any directs we will exchange or refund . They said contact stizzy 2 weeks later stizzy approved. Guess they banned me for reporting this problem . Still haven't gotten my refund so they just stole my money . The front desk lady so disrespectful. I ask if she could right a letter saying they refused to give me a refund . She said it's not her job and blocked me . So sad ! How a business could treat loyal customers read more

Wast of time & money. The staff obviously dont know what they are talking about,with there minimum wage pay, How you expect them to know quality from garbage. This place sucks 100% read more

I used to be all for this place but for the last few visits I've gotten poor recommendations and poor service. I could tell after being recommended the chemdoggy cart that they were obviously trying to get off of shelves. And just now someone was helping me and midway through making a decision decided to switch with another employee. No wonder they are working here. Poor service, maybe should worry more about quality service than giving a lazy friend a job. read more

Yooo idk whats up with this wait but I should be in and out for an express order... not waiting 45 minutes. Please step it up P.s. I never give bad reviews. read more

Do not ever come here terrible service... I am currently waiting for order... but also do not have any thing for first time users.... do not come here go to lotus or elemental read more

Theraleaf Rocks!! They have good product that's affordable. Most dispensaries are pricey. They're pricy because you're paying the new tax rates. This club covers your taxes!! You just can't beat that. Definitely worth a visit. read more

My fave place to pick up meds. I've been to quite a few places mostly everywhere besides lotus but the people and owners who work here are great so I haven't had any interest elsewhere since buddies shut down. read more

Seemingly a bunch of lowlifes with very little knowledge of what they sell or ways in which it can be taxed for sales. The spout out short answers and expect you to understand what their intent is and then get mad when you ask questions. In the city and feels always just one step above buying your product on the streets. read more

Wouldnt accept my passport. Dmv paperwork for my license. I also had 2 expired id's to confirm paperwork. Dismissed me because they have soo many ppl coming in. read more

This place has an unorganized operation. You cant even call them because a recorded message tells you to order online(Weedmaps). When you go on Weedmaps you cant even make an express order. Also even if you get to make an express order you still have to wait in line and wait for your order like everyone else. They have no customer service number for and they've messed up all my "express" orders by giving me someone else's change and ID card. read more

Fuego! . Only souce . The tree idk never buy tree from this type of stealerships. But raw garden the shit. -and good price. And obviously you can't go to any of this place with expires I.d . I work for eaze and we don't take passports. Hahaha dumb . AnyawYs pretty good place for souce only .. read more

CHECK YOUR PRODUCT(S) BEFORE YOU LEAVE!! You think I would have learned my lesson by now but nope! Put too much trust in the budtenders and have gotten screwed every time! I never get the products that I actually want. Then I have to spend my time and gas to go alllll the way back over there so they can fix their many mistakes. This place is a joke and so is there products. Much better quality for much better prices elsewhere! There is one girl that works at the front desk who is extremely rude and never smiles. Looks like she hates life. The other girls are great, friendly, smile at you, welcome you in, thank you when leaving. This place needs to change!! I look like an idiot for recommending this place to people so thanks for that! Wish I could give no stars! read more

Had a great first expierence here. The counter staff was super helpful and chill. They have a pretty good selection of everything. I specifically went in for a vape pen. I have been very happy with my purchase. read more

I used to really like this place. But recently, their selection of products has gotten pretty grim, and today was just one too many times of their impolite security guard ordering me around without even a please or thank you. So from now on, I'm gonna drive the extra two blocks to Elemental wellness. I would recommend you do the same. read more

This establishment claims to serve doctor recommended "PATIENTS", yet, they do not allow "PATIENTS" to use their restroom. Most people that come here do actually have medical issues that require a restroom nearby. I've been to many different Medical Marijuana dispensaries and they all have a restroom. I was told by The MANAGER that it is against the law to let "PATIENTS" use the restroom. I told them I was disabled & I was in an urgent situation but they would not budge to help me. I ultimately told them I would have to leave to go find a restroom. I told them I would never return. I was driving down the street & found ELEMENTAL. Since it has been my experience that dispensaries have a restroom I went in & told them of my need & they helped me right away. I felt no compassion at Theraleaf & I didn't appreciate being treated that way. read more

Deleted my review lmao sensitive. Y'all still get my low start though . Still had a bad experience with the security guard over parking . Fuck this club . White fire or elemental are way more options and affordable deals they send you . read more

Someone else said on here that they got an open container with some product missing. Theraleaf says they deny it and says they don't sell open container. LIARS!!! YOU SOLD ME AN OPEN CONTAINER WITH THE STICKER SEAL BROKEN MULTIPLE TIMES! Carts look like they've been hit, seals already broken before I even touch it, prices randomly go up! I WAS TOLD THEY DON'T DO RETURNS OR EXCHANGES AFTER THEY SOLD ME A CART THAT DIDN'T WORK! NOT TO MENTION I CAME 10 MINUTES BEFORE CLOSING TIME AND THEY SAID "sorry we are trying to leave and won't be accepting anymore customers" wtf?? Really? I only come for the good deals on eighths and wax. Their carts quality control is GARBAGE. Half the time their carts have issues like leaks, one cart may have a giant air bubble while the next is completely full but from the same brand. I always tip them too so they should exhange faulty products, CLEAN IT UP GUYS. I SEE YOU EVERY WEEK!‍ read more

I absolutely love EVERYONE here!!! I can't understand why people are saying that they don't have good customer service. Maybe if people had there stuff up to date together and correct then they wouldn't have a problem!! They almost all know me now but i see nothing but friendly service everytime im there. Great products as well. Very knowledgeable staff read more

I come here honestly at least twice a week. I love this place as far as prices go. But PLEASE when packing sauce in a bag, first thing I learned as a budtender was to keep the packaging flat in the bag, not sideways or upside down. I'm sure you can guess what happened when I got home... read more

Best spot for variety in prices for concentrates. I worked across the street when they opened back in 2015 and couldn't stop since. Parking spaces always available and rush hours aren't too bad. read more

Place is dope hood flower tasty shatter good price can't complain oh I don't get headaches from the herbs burns clean always white Ash if I could work there I would! Customer service can be worked on some of the people aren't so pleasant. But I get it sometimes. They are saying the same thing over and over. read more

Great customer service and prices aren't to bad. I got my renewal and went straight there. I was hooked u pretty good definitely going back

friendly staff, nice dispensary overall, and has really good deals almost everyday, always helps u get ur moneys worth