Will is rude as can be. I called to get tire Sizes for a set of rims I bought that did not have tires. I tried explaining this to him but all he wanted to say very rudely and loudly for no reason "I need the tire size". I did not know the tire size but I did know that one rim was one size and the other was another I didn't know the first and second number, and was treated with disrespect. I was going to get tires from here but after one phone call, never in my life would stop in here! Rude, hateful, and treated me like a child! Will shouldn't be working phone if this is how customers requesting to get a tire size for rims that didn't come with tires! I'm so sorry that people coming here should have tires on the rims to give to This very rude man. read more

Will at Tirebarn is extremely rude and hung up on me. I was trying to purchase a tire for someone else and he treated me like an idiot because I didn't know the exact model of theor car. The person I was going to buy the tire for was next to me and I asked the model of their vehicle and then was hung up on. I will not be purchasing the tire from tire barn. read more

The service was good but the price was a lot higher because of all the added fees they charged. Other tire stores have one fee for mounting balancing and lifetime road hazard. Tire Barn has multiple fees that added up to $160 more than other store's fees on a set of 4 tires. read more

It bears repeating that even though it's been a few years since I bought tires here, I can pull up any time and they'll check tire pressure for bo charge. I happened to go when it was raining (but not busy) and they even helped w when it meant exposure to rain. So happy with that extra level service! read more

Tire Barn Warehouse - Entrnace - Tires Near Me - Indianapolis, Indiana

With an appointment I had to wait over two hours while watching the manager flirt with girls and take care of walk ins before me. My tires are showing 36psi cold, but they are rated 32-34. read more

This is the 3rd time I've tried to post this review. Poor customer service. Don't care about the customer. Still waiting for my receipt due to a broken printer. Probably will never buy from them again. Not worth the money for this kind of treatment. Corporation doesn't care about the customer and management sure a heck doesnt, they are just collecting a check. Very disappointing. I've come to tire barn for years and this is the last straw. Tired of giving my $ to companies that dont value the customer. read more

My go to shop for wheel & tire work for quite a few years! Routine wheel rotations and balancing usually get done quick, around half an hour. Alignments take about the same amount of time it seems, and it's neat that diagram prints showing before & after adjustments are given once the work is done. The guys here are also great at giving a heads-up when tires or other suspension parts need replacement. Not much to complain about here. Although I do wish Goodyear tires were readily available. The last couple times I've needed new tires, I wanted Goodyear all season sport, which had to get warehouse ordered. Since it's a personal preference, it's no reason to dock the review score. Other good brands are readily available, Cooper and Hankook if I'm not mistaken. It's also worth noting that only one or two workers are able to do alignment work, as it is specialty maintenance, and only at certain times & days of the week. A great, reliable wheel shop overall! read more

Way over priced for service, requested a mount and balance for tires I bought online brought in and was double the price of discount tire next door. Pricing is way high read more

Just a shout out to the guys at Tire Barn, just south of Stop 11 and U.S. 31! We were going to our daughter's graduation and had an extremely low tire(picked up a nail)! We pulled in about 40 minutes before closing! We told them our situation and they pulled it in immediately! Less than 15 minutes passed, and they had repaired the damaged tire, and had us on the road again!! Thanks to all that were working on April 9, near closing! You were life savers! I'll see you when I need another set of tires! read more

No matter the reason for my visit, new tires, a tire loss of pressure indication or to have tires/rims swapped out this is my go-to place for anything tire related to my car. They have plugged tire damage for free and I've even negotiated the best price for some new tires. They work efficiently and they do good work. I would much rather roll into to tire barn warehouse then make an appointment with my dealer and have to sit in a dealership waiting for them to fix my tires. read more

Tire Barn Warehouse - Stay behind taped line please! - Tires Near Me - Indianapolis, Indiana

Made an appointment for the next day at their Michigan road location. I was 15 minutes late. They were going to look at my rear brakes. I told the manager I had brake noise but I thought it was due to the parking brake shoes having disintegrated. My friend had removed the crystallized parts and once since then some of the detritus had gotten back in side the drum for the parking brake. I wanted to know if there was other damage and I would have asked for an estimate for replacing the removed parking brake parts, but when I asked about them placing some tires that are mounted on wheels back on he asked if they were new tires. I said no. He then stated that he remembered my call yesterday and that I had the parking brake disabled. He stated that their corporate policy was that they could not put old tires back on a vehicle and he dismissed my original appointment to inspect my brakes. I would have been willing to pay for my summer wheel/tire combination to be remounted, and would have welcomed an estimate to make my parking brakes whole again, but he had evidently written me off. read more

Expected to pay around $1200 plus taxes and frees for 4 tires after I called. Showed up to $2419. After talking to the guy showing him the price of 4 from another location. Finally agreed on a price out the door. Paid in full so all I had to do is show up and get them installed when they arrived. Then the next day I got a call saying they can't honor that price. Avoid doing business here. Customer service will hang up on you if you try to complain! read more

Two words, Michael Davis. I was in a particular situation with a special tire and was a little desperate. GoodYear and tire couldn't help me and referred me to this place and Michael was nothing but helpful with what I needed. It's touch traveling and having to rely on my vehicle to make money and although the tire I had was quite expensive and quite hard to get, Michael went out of his way to make sure that they got the right tire and get me on my way within 24 hours. A huge thank you to him and his crew and getting me back on the road to make money so I can pay for my purchase. read more

Tire Barn Warehouse - Pirelli Scorpion Verde Tire 295 45ZR20 - Tires Near Me - Indianapolis, Indiana

Not the friendliest bunch and I've been to a friendly tire barn.. if this wasn't the closet one to me I'd honestly go elsewhere as that's how turned off I was by them and their lack of "an extra inch" customer service mentality. I know, you're probably scratching your head and trying to figure out why I would expect that from a tire establishment but guys, it exists... if you're ever in the Muncie area stop in their tire barn and see for yourself! I came in for a plug as I blew out my tire yesterday with something metal. Thankfully they were able to patch it for me but it took 40 mins and it didn't appear busy. They also never touched base with me to let me know they could just patch it until the end when they called me up and told me I owed $20. Granted I was ecstatic that I didn't have to buy new tires right before vacation but it would've been nice to know what to expect at some point prior to completion.. read more

Mr. Scott was great! My car had a flat and had to be towed to Tire Barn. Mr. Scott was so nice and helpful. He explained everything to me. I've used you before and I will use you again. Thank you! read more

very disappointed in the customer service here. I went in over an hour before they closed and the guy was loud and rude. he said he couldn't help me. wouldn't even listen to what the problem was. the guy that was working in the shop that filled up my tire said they could help, then I informed him that the guy at the desk said they couldn't help. it ended up being a5 minute repair. I'm a single working mom and rely heavily on my car. would have been nice to have some help. I will not recommend this place or ever go back. read more

OMG. I had a nail in my wheel so decided I would go to a different place the following morning to get it patched up. I woke up at 5, hauled my butt there only to be told they can't do it but they can sell me a new wheel. That was the last thing I wanted to do, so I sucked it up and went to work. Fortunately, I found Tire Barn! Unfortunately, I came right as they were closing, but, thankfully, the manager said they can do it even though someone else told me they couldn't. Thank you, so much, for taking me in and patching up my wheel because I wasn't able to the next day! You guys are fast and accommodating -- and an utter delight to talk to! I'll be back again for any tire needs. read more

Horrible customer service! Staff was rude and dismissive. My son bought a tire 30 days ago and drove 600 miles on it. He is disabled and on a fixed income and elected to decline warranty coverage. He really didn't know what he was doing by declining it but that is not my point. The tire blew on the wall of the tire. To me this would be considered a defect. We were told we had to pay for a new tire because it had been driven for over 100 miles. What?!? So, the tire that cost us $150 should only last 30 days. We had to pay $175 for the replacement. My son lives across the street and had no other choice or we would've taken it somewhere else. Last time we will ever go to this location. The guys there were rude and dismissive. They also wouldn't let us pay with a cc over the phone. They said it was against policy. Hmmm...weird, we called another location and they would be happy to do that for us. I hope the manager is reading this review. These guys need to learn customer service skills. Shame on you! You basically stole from my son on disability and took advantage. Crappy tire, crappy service and crappy attitudes. read more

The employees all seemed nice. I brought my car in for a tire repair the inside floor and customer chairs need some work. I was kinda scared to sit in them. 4 other guest beside me was in there I did t hear anyone complain read more

Yep it's a tire shop... but could definitely use some cleaning and better customer service! Sales help could use some people skills, grooming and lathering. read more

Tire Barn Warehouse - Waiting area - Tires Near Me - Indianapolis, Indiana

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Snuck in significant charges well over what I was quoted! AND didn't even bother to reset the TPMS light! Never again!

This place was very efficient with getting my husband in for a tire change and gave us a contact for someone to help fix another problem with the tire that they couldn't. But the manager was very rude and I'm not sure if he understands what customer service is. We will not be returning anytime soon. read more

Love this place. As a female I can pull up outside at one of the bays, and the guys come out and put air in my tires for free! Of course I tip them and they love that! read more

Terrible service and inconsistent. Purchased warranty and went back said it was "voided" when my other tire had went flat for same exact thing then they said they woul "hook me up" but I would have to come out of pocket. Which was the whole point of paying extra on the tire warranty in the 1st place. Staff was inconstant in responses and very sarcastic. Take you business elsewhere if you can. Avoid at all cost. Even called corporate and they were no help. Lesson learned. read more

This Store has gone down hill quickly! I have purchased 4 sets of tires from this location. This last time, I could never get a straight answer, was misled about promotions, and had items slipped onto my bill. The website estimate on these tires, for my car, was several hundred dollars cheaper than what the salesman was giving me. I found it difficult to believe the sales staff was COMPLETELY unaware of the prominent promotion on their website (buy 3 Goodyear get one free) then after being shown their promotion, they indicated that it was required to "purchase lifetime install, balance, and road hazard." It is a shame, I had a long happy history with this store, but after these last three contacts, I am looking for a new tire shop that is honest. I do not mind paying for quality and good service, but I am not going to spend money with a dishonest misleading group. I had reached out to corporate to share this opinion, with some more specific details and did not receive a response. In short, don't waste your time, find an honest shop to deal with. read more

Very friendly staff. Have been here multiple times and very happy with the service. Had a flat, they fixed it and I was in and out in 20 mins. Another place refused to fix it and tried to trick me to buy a new tire. read more

CHECK Your RECEIPT before you pay!!!! I went online filled out everything I wanted (2 tires and alignment) and set up an appointment for the next day. Arrived a few minutes early to drop off my car and the service tech tried to sell me 4 tires. I told him I only needed the front and the rears were like new (which is why I needed the alignment) and he continued to try and convince me to get a set of 4 tires. When I said no again he actually got rude and let me know he was trying to do me a favor! Time came to pick up the car and my bill went from $250 + tax to about $325. I asked why and he started explaining the charges... First... the "Lifetime Installation charge"... I showed him my receipt from the night before which stated "Standard Installation". He then tried to convince me that it was worth the extra money and I said no! Next... The "road hazard warranty"... I again showed him the receipt on which I declined it. Once again he tried his best to convince me that I needed that warranty and once again I said NO! After removing the thing I hadn't asked for the bill came to $268. He was visibly torqued so I just paid and left without a thank you, come back or anything. After getting home and looking at my receipt I found that they got me anyway because I didn't check close enough. I was charged for 2 TPMS stem caps and 2 TPMS replacement cores on a car that doesn't even have TPMS. Again.... CHECK YOUR RECEIPT!!!! read more

Since this is the only Tire Barn location in Greenwood, I've been here several times and always walked away satisfied. They treat customers well and do fast, good work. The only thing I could "complain" about is that it can be a busy place with long waits - it's always busy in Greenwood - even though they're fast once they get you in. read more

Will was most helpful! Great deal on tires and superb service! Was traveling and found this gem!

Unprofessional service & destroy my tire system. Upon purchasing two tires they did not properly align my tires or my donut back to the proper location. I had to drive back to have them properly store the donuts BUT they actually stripped my entire tire system use power tools when the system specifically says not to use power tools. Upon admitting to fault the assistant manager was very rude and unprofessional. They refused to let me speak with the store manager. They agreed to pay for the damages, but now I need to take additional time out of the life to get this fixed. I would NOT recommend this location to a friend or enemy. read more

More trouble than it's worth. Don't take lowered cars here. Got alignment. Within 12 hours and 30 miles my inner tie rod popped out. They don't care to help get it towed or anything. Very unprofessional read more

I stopped in the Tire Barn in Greenwood with a fast leaking tire. When I asked for assistance from the manager, he refused to help me because I didn't have an appointment. I told him I was from out of town, and yet he showed no concern or sympathy for myself or my daughter. You cannot plan for a flat tire. It had just happened as we were driving into Greenwood. The manager did not off to put air in my tire. He did not offer to call another tire place. He did not offer to help put on my spare tire. He told me that I would have to leave my car overnight. He was not friendly, helpful, or apologetic. Do not stop here if you want quality customer service or help. read more

Went to Tire Barn for new tires. Had an appt at 8 AM. Was out of there in 35 minutes. Give all the people there a shout out. Thanks for the quick service, this time. Had a previous issue but was discounted both times and very quick to get in and out. read more

Made an on line appointment wed to get tires installed on sunday morn. Selected tire size and brand on line and got a estimate. Selected that I would wait there while tires were installed. Got there Sun morn to be told don't have that size tire there would be a couple hour wait to get them from W Washington St store. What is the purpose of making a on line appointment? Left and not coming back read more

I have been using Tire Barn for the past fifteen years but no more after my last experience. My visit started off on a bad start when I arrived for my appointment at 8:30 am. I wasn't in the Washington Street Indianapolis store computer although I had an emailed confirmed appointment and an emailed appointment reminder from Tire Barn. Each email showed the two tires I had selected to buy. The store had no record of my appointment and only had one of the tires I wanted. The manager didn't show much interest in the problem but suggested I could come back in a couple of days or buy two other tires for $10 more each. I didn't want to come back on Labor Day Monday. I said fine in annoyed voice but asked for the same price or a discount on the alternate tires. He stated maybe. Later when I received the invoice, I saw charges for TPMS cores ($4.95 each) and TPMS ($1.50 each) valve caps. I asked about this charge especially since the car doesn't even have TPMS. The manager and tech both stated "oh, it's just worded that way". I asked again about a discount on the unwanted tires. The manager stated he took care of it. Later, when I reviewed the invoice, I saw he knocked a whole dollar off each tire for a total of $2.00! What a guy! But what really streamed me is paying $20 standard installation per tire which includes STANDARD rubber tire valves and balancing. So why was I charged for TPMS cores and caps? I went back to the store thinking the invoice was in mistake. No the manager stated the standard rubber valves DON'T include cores or caps!!!! I've never heard of valves not having cores or caps. The tires won't hold air without cores! What a rip-off! Makes no sense! The manager stated they have three bags in the shop - one with rubber valves, one with cores and one with caps which must be assembled. Apparently only the valve is included in the standard install. You have to pay for a core or the tire won't hold air. I just stared at the manager in disbelief. Dumbest thing ever. After arguing with the manager for twenty mins. he finally emailed corporate to request a refund for the cores and caps. For this reason, I will not return to Tire Barn again which is a shame because I have always liked them before. read more

I went there a few months ago because my tires were bad and still in warranty and the manager there (didn't catch his name, but his hair was gray or going gray) told me my tires were fine even though my dealership said they needed changed asap, but I figured I'd go to the place I got my warranty. He denied it. Now it snows 3 months later (today) and I'm sliding everywhere and I go in and bring up the fact that I had came in before and he had the nerve to only take off only 6 dollars extra off. AND charged me for an alignment as well when I feel as though that should have been thrown in when its his fault my tires didn't get replaced sooner. I'm assuming the warranty comes out if the stores pocket and he didn't want that. Who knows. I wasn't wanting to argue or haggle because he knew he did me wrong and he seemed like a scumbag anyways. I'll literally never go back to this location. Ever since he's been there the service has been awful. I've been a long time customer of this Muncie tire barn location as been an awful experience. I'd like someone higher up than the store to contact me. I'm done with them. read more

If you or a loved one are in law enforcement, stay away from Tire Barn. Not only was an off duty officer mocked, but further damage was done to his tire. Corporate says no proof, so no help. As the mother of a police officer, I will let my family in Illinois and Indiana know to not ever go to any Tire Barn. read more

Had some balancing issues , with my jeep also wanted to get an alignment, scheduled an appointment online with my iPad for the very next day , they called the morning of said they could get me in on the time I requested, very pleased with that , then they did and excellent job now my jeep is riding like it is supposed too. GREAT JOB !!!! Thanks read more

Tire Barn Warehouse - Jeep Grand Cherokee - Tires Near Me - Indianapolis, Indiana

I used to come here with my dad whenever I had tire trouble. I visited about six months ago to get a tire plugged from a nail. Well, the plug is coming loose and I've had a slow leak for about 3 weeks. I went in today on my own to get the plug repaired, and they refused to repair the plug. The guy told me I would have to buy 4 new tires. I really don't want to believe the cliché that females can't get equal service as males, so I choose to believe they're just trying to sell more tires. I went to another tire place south of 135 and Fairview and they patched the plug up for free. read more

BUYER BEWARE. If I could give a no star I would do so. It does no good to make an appointment. I had a 1:00 appointment and people who were walk ins were serviced prior. I did not get in until after 2 only because I asked how much longer it would be for them to get started. Tires were rotated in 15 minutes. I was told the tires were bad. I had purchased them at this Tire Barn a year and a half ago. I was told they were the best tire when I wanted Michelin instead. Now I'm informed by the manager that they would not be covered because I did not have them rotated and aligned every 5000 miles. It is in fine print on the back of the contract, as the manager began to point his finger at me and said that's your responsibility. I would say that this type of behavior is not what a business wants to convey to the public. Of course, he was the same individual who sold me the original tires. A good business practice would be to tell customers as well upfront of the fine print. But. Of course, then their revenues would be affected. Since I was left with no options other than purchase new tires, I indicated that because of my poor experience, I would share on YELP. At that point he told me to "go at it and blow it up". As a customer, after spending $775 for tires, one would hope the tires would last longer and that customers would be treated with respect and dignity. Unfortunately, neither of those scenarios occurred. read more