Great service, always on time, and the things he repairs remain working. We have used him for our…read moreSub Zero refrigerator and Wolf ovens.

Very satisfied with Elvis. He came out on short notice to service our Sub Zero frig. We will call…read morehim again when needed.

Lance at Apex Appliance is the best! I love supporting local businesses and you can tell Lance has…read moreyears of experience. He's honest and realistic and super friendly. He fixed a broken drum in our dryer, but told us our washer wasn't worth the cost to fix and suggested we get a new one. Scheduling is easy via texting and he has always been right on time. Can't recommend them enough!

No follow up after one month.. got a call indicating that part was ordered by Lance but I received…read moreno calls after the initial call. No follow up from anyone else. Terrible customer service... cannot imagine how they still have a sustained business. Will not ever use them or recommend them to anyone.. They did a disservice to me and my family. I feel like I should be compensated for the worst service I have ever come across locally.. they must have closed their doors. Which would be about right

DO NOT SCHEDULE ANY WORK WITH THIS CONTRACTOR. I was hoping to get the same 5 star experience as…read morethe other reviewers, however I am very disappointed in the lack of professionalism shown by this company. His communications via text were very unprofessional and made me feel uncomfortable, however I agreed to work with him because of his price. He was late for the estimate, and rescheduled our first appointment very last minute, which was very inconvenient. The final straw was that he did not show up to our rescheduled time and I have not been able to reach him since discussing the payment method earlier that same morning. Be very wary of this contractor (especially if you are a girl)! I am very dissatisfied and will not be recommending TruValue Services to any of my friends.

Don't let the address fool you! I live in Kuliouou and Haven made his way to my side of the island…read morefor a repair on Saturday. Our dryer knob popped off, and we needed it replaced so I tried making a repair appointment with a couple of service companies. Both of those companies quoted me a 8-10 day wait for scheduling, and I just couldn't wait that long. I tried the yelp "request a quote" and sent it off, fingers crossed. Haven was the first to respond, I gave him the model number and some pics to explain the problem and he said he check if the part needed was in stock. He promptly called me back, and gave me the info for the appliance parts company, so I could pay for the part that he could pick up for repair the following day. One day turnaround! That was such a relief, and he texted me confirmation for the appointment. I wasn't home for the repair appointment, but family members who interacted with him said he was professional and the repair was fast. I'd recommend him for your home repairs.

Pipeline Solutions did a great job and we would call them again. They unclogged our main line, and…read moreran a camera through the line at our request. They evaluated the problem and gave us good options to address it, no pushy sales or fear tactics. They were responsive, prompt, friendly, and educational. We would hire them again!

I called Pipeline Solutions because I was looking to have my sewer system inspected. Quotes from…read moreother if name companies were astronomical. I spoke with the business owner, Uncle Raul, and he told me he could come out the same day. We discovered that my sewer system was a bit aged but perfectly fine. Our clogs were mainly due to people throwing paper towels down the drain. Good price, good value, and I didn't have to go through 50 different people to talk to the person who would be doing the job. He also speaks spanish, which was kind of cool. Thanks Raul!

STOP SCROLLING! Look no further!!!! Why aren't there any 100…read morestar options?!? It's Sunday, my awesome Maytag washer's electric board was going crazy then stopped working. Thankfully I had just put towels into washer with some detergent before the water started flowing. I called Ohana Appliance Repair and a sweet lady answered my call, on a Sunday! She informed me that I would be added to Dustin's schedule and he would get back to me. I was waiting for a call tomorrow (Monday) but a white van appeared in my driveway and it was Dustin. He was in the Mililani area and saw my name and address on the request list and decided to stop by. I was nearly in tears! My 14 year old dog just passed away, now the washer is down but this sweet gentleman made the time. Turns out that the electric board was shot, and doing a price search revealed the new electric board and labor would be pretty expensive. Dustin suggested looking into buying a new washer since fixing it would be over half of what a new washer would cost. I asked Dustin if he accepted Venmo so I could pay him for the consultation. Dustin politely refused payment. It's a Sunday, Dustin could've very well been at home with his lovely wife and their new puppy, (yes, we shared our love of dogs with each other). Words cannot express how grateful my husband and I are for this way beyond exceptional service by Dustin at Ohana Appliance Repair. Also of importance is I have a 12 year old Dachshund who always barks at strangers especially men. Nope, not today. Brownie simply went to Dustin and gave him a good sniffing and approved of him. So if you don't trust me, trust my Brownie's instincts. Thank you Dustin!

Dustin came and fixed my washer, knew exactly what part to order, and worked quickly and…read moreprofessionally. This part was actually back ordered to the island but he was able to get ahold of one. When there was leaking from my washer/dryer combo, I called, and they were able to get out to me within 2 days! Quick turn around! He did some troubleshooting and found the root of the problem. Less than 30 minutes later, the job was done and he fixed my dryer. Great phone communication, quick service, and knowledgeable company. Will call with all my washer and dryer issues.

Robert is friendly, honest, professional, and thorough. Received same-day service on our dryer…read moretimer replacement. Appreciate his communication via email when the appointment is scheduled and keeping in touch during the process, texting when heʻs on his way, and cleaning up after the job. I appreciate the online invoice and payment process, itʻs very convenient. Trustworthy, he communicates the part pricing and availability of the part so that we are aware of his estimate for the work to be done. Quality and efficient work.

Robert to the rescue! After a bad experience from a well known appliance repair/maintenance…read morecompany, I contacted Robert, connected on a Saturday evening, and had an appointment for the following Monday. He made fast work of the repair of my dryer and with a reasonable cost. Robert is also very personable. I highly recommend him.

Called & got Dustin to come out to check out our 3 yr old…read moreAmana washer, the same day after her got thru 2 other stops. The washer was not taking in water.He 's a nice friendly guy& after checking told me the computer board was faulty. Was $300 for the new board & $240 for install & service call. Total $ 540. Next day service. A new washer would have been $539 at Lowe's. You think no brainer right? Ask Dustin to do it, rather than have to wait& who knows what! He came the next day & done!!! Worth it! If & when something goes out,I'll get a better washer& a warranty( which I never buy) Tip : appliances are made to last 2-5 years sad , but true ! Recommend Dustin any time!!

Won't come back to repair the job. The guy didn't want to pull out the fridge to unclog the drain…read more A week later it clogged up and they won't answer their phones.

This is a tough review. We're happy with the technicians, they get the job done, they are…read moreknowledgeable and care about the work they do, no real complaints with them, they were a good experience. We're not happy with the AI phone system and the AI scheduling system. It's absolutely terrible, it's frustrating and the phone system will get you going in circles and take you nowhere. I looked up multiple customer service numbers for Sears Repair in multiple different states and every single one of them took me back to the AI iPhone system, you can no longer talk to a person at Sears Repair unless that person calls you, there's no way to leave a message for anyone and when we were supposed to have a phone call before the technicians came out It seemed as though the AI decided that phone call wasn't needed and scheduled us for two weeks after our original repair date. The AI system does not recognize any type of situation or program outside of its narrow scope of use, and it will not connect you to a live person that could help you with your situation. This truly is an example of how bad AI can hurt a company. On paper it looks good and it looks like they are saving money by implementing the system, but in reality, they have lost a customer because of it. Again the technicians were good and would get five stars, the AI scheduling and call system get zero stars. Because of the great technicians I averaged up and gave the experience three stars.

Cornellius was very polite and knowledgeable. He was able to answer all the questions I had about…read moremy washer. Very efficient young man. Would have appreciated more timely appointment time. Problem described when reporting problem. Technicians need to have parts required for repair to avoid two appointments. This would be more efficient for customers and for Sears scheduling.