Showed up on a Friday evening for a graduation celebration. No sushi, that's a big let down to start off, sushi grill is on the logo. So automatically I'm knocking off a star. Next, they were very overwhelmed, but our service was attentive and tried their best. I enjoyed my dinner, steak was cooked just right. Not having sushi available was a major let down. It's a bit rundown here. The aquarium behind us had a few fish that were half dead and that freaked out a few of the kids in our group. The restrooms were disgusting so try to eat first before you use them or you might loose your appetite. I'll be back, the food was good enough and the employees were really trying their best. Depending on how good the sushi would been this place could be a 5 star. read more

Tokyo Wako is located off Ontario Mills Pkwy in the Ontario Gateway Center. Stopped in for lunch as was not disappointed with the food. The portions served were plenty. Usually lunch portions are smaller, this wasn't the case. The lunch meal includes soup and rice, however, there's an additional cost for fried rice... it's worth it though. The steak and chicken were cooked perfectly, both nice and juicy, and the veggies were good as well. It wasn't crowded at all when I went in for lunch so the food came out quick. Oh ya, they also have a sushi bar as well as a bar-bar. I'd go back again for lunch, and dinner over at the teppan grill. read more

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Mediocre at best. The food itself is fantastic, that alone deserves five stars. The hibachi grill performance was non existent. It was literally just a nice guy cooking our food and that was about it. Other than the onion volcano trick and shaping the fried rice into a heart, that was all we got. I was pretty disappointed since the whole point of going to a teppan grill restaurant like this, is to have dinner and a show. That's literally the whole point. The staff was really nice and quick with the service, but the atmosphere was really dull & it gave the vibe of 'this once was a great restaurant but something happened that made it go down hill'. There wasn't any music playing which also made the whole experience feel pretty awkward and unfortunately I don't think I'll be coming back here. Sad because I really wanted to like it but overall it was pretty whatever. read more

Tokyo Wako - Japanese Near Me - Ontario, California

Came in on Saturday night with the parking lot having a decent amount of parking . Only about a 15 minute wait around 6 pm Chef javier was on point with his fire tricks really entertained my little ones! the filet and shrimp were amazing! Our server Larissa was attentive and honored our request for the Surprise birthday song and ice cream Will be coming back and trying out more appetizers and rolls soon read more

Tokyo Wako - Japanese Near Me - Ontario, California

The hostess that took our reservation was very friendly, nice and professional. The waitress that took our order was new, but took our order in a timely manner and correctly. Our appetizers ( garlic edamame) came out late we were already getting fried rice served to us when they came out. The woman picking up the plates was a bit rushed as she kept asking " are you done with this"? .. when we were still working on the salad /soup. We've had a better experience at the Arcadia location in regards to the teppanyaki chefs. The one we got at this location wasn't pleasant and, did not present himself as a chef for a Hibachi / Japanese establishment. He did the bare minimal when cooking the food (no Lazer light show or any of that cool stuff they usually do at these types of restaurants ) He seemed discouraged when he asked, where we were from, because we were not from where he , thought we were just because we spoke Spanish. The food he prepared was bland , we had to ask him to put a little more salt once he was done to sprinkle on our plate of food. It sucked because it was a long over due family dinner outting and the vibes we got from the teppanyaki chef were weird and uncomfortable. The location is outdated there was maybe 4 koi fish in the right hand side little pond , the other side of the pond was filthy and I picked up some trash from the front entrance as it looked so bad. I wouldn't recommend this location if you're truly interested in a good hibachi teppanyaki experience. For the price it's not worth it. read more

We come here at least 3-4 times a month. It's the best if Teppanyaki & Sushi around! All the chefs & servers are wonderful! Valentine's Day we had our favorite Larissa & Jose! Highly recommend! read more

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So I placed a pickup order for Sashimi Salad and Onion Mushroom soup at Tokyo Wako Onterio shortly after 5pm when they first open for the night. I get to the restaurant about 20 mins later, unfortunately their Sushi Chef had called in sick in the interim. I'm totally bummed out thinking I wouldn't get my Sushi order which I was completely psyched on having. This was about the head south. When the manager on duty jumps in and says "I believe I can make that order" Okay so not only was the Sashimi incredibly fresh, perfectly presented, made quickly and on schedule. It may have been the best Sashimi I've had in a long time. Kudos to the manager on duty September 11th 2023 for stepping up. Thank you I'll definitely be back when visiting Onterio Mills. read more

Tokyo Wako - Sashimi Salad - Japanese Near Me - Ontario, California

No real complaints, but not amazing, either. Our chef definitely made very flavorful food for us. It was a decent experience but I've been to better places for this in the IE. read more

I really like coming to this establishment every time an experience. The food is really good . The chef prepared everything perfectly .The sushi , filet mignon, jumbo shrimp and scallops were delicious. The service was excellent courteous and friendly. The interior is nicely put together. This place is always crowded on the weekends and during the week but what do you expect with good food and good service .There's plenty of parking . The handicap stalls are close to the front entrance. read more

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Walking into the restaurant they had a couple ponds with koi fish, it was a relaxing setting. We had made reservation and we were sat quickly. We had a very friendly server, he was attentive to everyone at the table and remembered all the drinks. My husband and I ordered the rising sunrise and dragon roll. The rising sunrise is the most delicious roll! It was sooooo goooood, the dragon roll was good too. Our chef was awesome, he did a lot of tricks and made some jokes which kept everyone at the table focused on his cooking. Everything tasted delicious! read more

Tokyo Wako - Santa Anita Derby - Japanese Near Me - Ontario, California

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The host Andy was extremely rude ! We were not pleased with how he spoke to us a patrons! Do better Andy !

We had the Best Meal I've had in a while. Teppan Seating, we had the whole place to ourselves for the Late Lunch on New Years Eve. 3 item Combo was my first choice of the afternoon .We also started off with the Dynamite Plate which was a baked scallop dish . That was amazing. The teppan chef could have tried a lil harder, his act was weak. Overall we had a great Dinner yo bring in the New Year! read more

Tokyo Wako - Gettin Ready to get down! Happy New Years Eve! - Japanese Near Me - Ontario, California

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This used to be my favorite teppanyaki spot. The meat used to be such great quality. Maybe it still is but our chef overcooked my steak beyond belief. The server was not attentive and we had to flag him down several times to get drink refills. The floor was so gross and sticky. Had a reservation so we were seated pretty quickly with a group of 3. Order was taken promptly since the others had already been seated. We were ready to order so that wasn't a big deal. Drinks, soup, salad and gyozas came out fairly quickly. So far so good. The chef wheels the cart over and starts the "show". He starts by tapping the spatulas on the teppan grill then he attempts to flip one and it comes crashing down on the table. Good thing our table wasn't full or it would have landed on someone's plate. This os when I knew we were in trouble. LOL Veggies are on the grill and he attempts to build the onion volcano thing. We watch for several minutes as he struggles to do this. He finally just stacks them as best as he can and lights it on FIRE! Like huge flames LOL! Fried rice comes out ok. I see some big chunks of rice not smashed down and mixed well but it still tastes ok. He grills the shrimp and gives them to us whole. No special shrimp tail removal tricks. He puts the chicken and steaks on the grill. 2 of us order medium rare, 2 medium and 1 chicken. Veggies still on the grill. Umm usually they're plated by now. So he's cooking everything up and confirms how we want our steak cooked twice. Medium Filet served first, then medium New York, then medium rare New York, then chicken and last is mine ... medium rare ribeye! The steak is so dang thin that and W A Y over cooked. Seems like maybe he could have served the medium rare steaks first, then medium, then the chicken. The other person who ordered medium rare confirmed his was way overdone too. Finally the veggies get served. Usually the veggies get served after the shrimp appetizer so we can eat them with our steak. Meal is over and they don't offer dessert before bringing the check. Hmm ok. As we get us to leave, I try to push my chair in and it's stuck to the floor. Uh gross. No more driving all the way out here for such a mediocre meal and "show". Wish I would have picked somewhere else for my husband to take me for my birthday. read more

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It was a great experience. Food and show are worth returning for. Parking is at the rear of the entrance. There's a bar to have a drink while you wait to be seated. Call to be sure they have a full menu. Sushi was not being served the night I went. read more

Chef Javier and Chef big Mike cooked for us this evening. We were a party of 13 we had to get two grills and both were entertaining and we showed up perfect timing right when I opened. Our server Larissa was attentive made sure our drinks were filled and beer refilled. Let's just say we had less to take home with the food being that good. This is not the first we've come here we actually come for allot of our birthdays and it never disappoints. read more

Tokyo Wako - Ice Cream - Japanese Near Me - Ontario, California

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Been about a year since I've been here and have things changed. The quality of food has obviously changed for the worse. Cutting corners on everything, less vegetables, ginger sauce tastes like soy sauce, sushi order is NOT 2 pieces only 1. That's too bad,I used to like going here. Not worth the money you are spending... Service was okay bc there was 1 other party at the teppan table. read more

Opens at 5pm they do not answer phone calls, they do not open early if ur knocking on door, service a bit slow bc they are really short staff , the chef and food was great. But overall beginning 40% service was OK/below average . read more

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****BEWARE AND CHECK YOUR RECEIPTS !!!!!!!******* Tonight has got to be the worst dining experience yet. Not only was the baked lobster sushi roll questionable, but the service was even worse. When we finally received our bill, they overcharged us for soups we ordered and never received. We also got charged for four wines, and we only had two. My favorite part of this horrific experience was when the manager thought he was doing us a favor and tried to still charge us for things we didn't get. Never underestimate an accountant with a calculator! DON'T WASTE YOUR TIME AT THIS GROSS PLACE FOR SUSHI! Tepan may be a whole other story, but the sushi side of it was the worst experience ever... read more

Love it!!! Maya was great !! Service was excellent, fast. Couldn't have been better!!!! read more

Excellent service and food here. My family and I enjoyed the service at the grill and Herman was an amazing cook that made our experience enjoyable. The restaurant was clean and the staff were very friendly. I can't wait to come back again read more

Dined here tonight with Veria as our server and Don as our chef. Veria was very personable, quick and attentive considering she was covering multiple parties. Don was absolutely hilarious and all of our food was delicious. We frequent here at least once a month and will continue to return. read more

Tokyo Wako - Don the chef cooking chicken fried rice - Japanese Near Me - Ontario, California

This place is great better than benihana They have the best garlic butter food was great and good show read more

We were here to celebrate a birthday. It was perfect. We were able to reserve the beautiful party room which sat 12. I highly recommend it. A really nice way to celebrate. We had great service and had lots of food. You got to get the spicy garlic edamame. That was so good. We had hot and cold house sake. Lots of appetizers and the usual filets, chicken shrimp. We loved seeing the beautiful coy fish. I knocked off 1 star because I really don't like electronic bills that a waitress is holding in her hand. It makes it hard to take your time and take a look at the bill. That being said the bill was $776 for 9 adult meals and 1 child plus appetizers. read more

DO NOT DINE HERE. If I could rate 0 stars I would. The food was terrible!! The chef overly salted our entire meal. We asked for Filet Mignon & he gave us NY strip steak. The shrimp they gave us was rotten, I nearly threw up. The worst part was the customer service. We asked to speak to the manager & instead of coming to resolve the issue he hid in the back & told the waitress to tell us he was in a meeting. We've been coming here for over 10 years. Sad to say this is the last time! read more

The food was good but the service was terrible. They served us food without any utensils, we had to wait 15 mins and told the waitress twice because she. read more

I took my husband for his birthday yesterday along with my family, we had horrible service and they blamed it on being short staffed waitress was rude, bartender should not be behind the bar! Food was meh but, portions got a lot smaller than I remember 6 months ago. Never going back!! read more

Hello my beautiful yelpers! How yall doing? Yall good? Alright. Okay, so we came on Memorial Day and it was not crowded at all. The food was actually good and the waiters were nice. I would come here again. If Benny's is too crowded , come check them out. read more

I'm normally don't write reviews but I just wanted to state a few details about this place. Starting with the good, Chef Alex (in picture) is very skilled and a true people's person, very well skilled with the menu and presents very nice food!! And our server Andrew is a person that will make you feel very welcomed and treats you like family. Now for the bad.... The manager is a (can't use the word) but was very rude to our party that resulted in 2 people who came for their first experience getting up and leaving due to how rude and unprofessional he handled the situation. All we asked was if we could request a cook due to our last chef who was absolutely horrible! This incident by the manager on duty caused me to write a review and almost had my family get up and leave and we have been coming for 3 years! read more

Our food was fabulous! We got the Wako Wako special and the Jumbo Yummy Yummy shrimp. Our Chef, German was amazing! Very attentive and cooked with passion and kindness. We're from out of town but we definitely look forward to coming back. read more

Our first time here! & let me say this place is great! The host was kind of on the quite side place was empty but had to wait. 30 mins to even put our names down. Then took 15 mins to get sat. Went to celebrate my niece 4 birthday. We had chef Adam. and man this guy WAS amazing! Great service did a whole show for my niece loved every second of it did special things for her. Sushi came out good basic sushi. Fried rice was really good , the salad was good if you like that gingery sauce kind of to over powering for me. But the hibachi, was so good!! On top of the chef making it a great time. Definitely will return. He recommend the yum yum sauce & let me say that ended up all over my plate was good great taste! So if you want to come here ask for ADAM. Hell make your visit worth wild. read more

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First time here was a great experience Maya the bartender was extremely helpful and Great energy and Great service. It's hard to find friendly helpful people now days. Thank you Maya and team read more

Made online reservation for 5pm. No one was even there. Got a text at 545 the table was ready

Service was excellent! I had a great time. Maya our bartender was super nice and very attentive. I will definitely be coming back again!

One of my favorite places to go. Date night, birthday dinner, job promotions, we come here for it all. Food is excellent and the service is awesome. The cooks always have a sense of humor and make the evening even better. Last time we had a huge group and they gave us a private room for our guests. My son chooses this place for his nights out. read more

perfect location ! I loved the boss Andres he was really nice! Respectful bartender maya was really great and helpful! Will be returning again thanks a lot to my chef Alexander great show!! read more

went today cause i was craving teppan and i like this place so we were seated right away wasiter got our drink order and the teppan chef adam was really nice and friendly and talkative which i like food was amazing and the manager came by to check on us the reason the only getting 3 stars is the restroom was a disaster!!! tissue all over the floor toilet paper rolls were out it definitely attention and looks like it hadn't been touched all day and we were there for lunch read more

Tokyo Wako - koi fish swimming in a pond - Japanese Near Me - Ontario, California

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Carlos the teppan chef did a great job high quality ingredients (the steak was high quality-tender and flavorful) and Larissa was a very pleasant and attentive waitress. this is one of the better teppan options in the area, much better than Beni Hana. Highly recommended read more

This place is great good spot for family and friends the cook was amazing the waitress was not as attentive had to flagged them down for a drink other than that the food is amazing. read more

Tokyo Wako - Japanese Near Me - Ontario, California

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Chef, food, and show was amazing! The garlic butter and sauce, try them all. The steaks were perfectly cooked by amazing Chef Michael. read more

They have the front door open when it's 58 and windy outside. The bar is closed at 6pm, we asked to get sat at our table but we cannot since our whole party isn't here, but then we can't sit at the table to order a cocktail. Customer service is garbage and you're losing money because you're not serving drinks to customers sitting here. read more