Mike came out to see if he could repair a slow draining second floor condo toilet. He attempted…read moreusing an auger, but the blockage was too deep into the building pipes. He recommended we use another firm and have them remove the toilet, rod it, and replace it. We told him we may use this opportunity to replace the toilet and he made recommendations. He told us he does not charge when he cannot successfully repair the issue. What a nice thing! He remains our "first call" for plumbing.

He's the only plumber I use. Very good!!! He assesses the situation correctly. Never overcharges.read more

I recently had an experience with Plumbing 123 when my brother-in-law's house started having…read moreplumbing issues, and I have to say, they really came through for us. The situation was stressful at first, with water problems that needed quick attention, but they handled everything with professionalism and urgency. From the moment we reached out, their communication was clear and responsive. They showed up on time, diagnosed the issue quickly, and explained everything in a way that made sense. It wasn't just about fixing the problem--they made sure we understood what caused it and how to prevent it in the future. What stood out most was how respectful and thorough they were. They treated my brother-in-law's home with care, worked efficiently, and cleaned up after the job was done. You could tell they take pride in their work and genuinely care about their customers. Overall, it was a smooth and reliable experience. Plumbing 123 proved to be dependable, honest, and skilled. I'd definitely recommend them to anyone dealing with plumbing issues and looking for a company they can trust.

SO glad to have found Plumbing123! I needed a new kitchen sink and faucet installed after getting…read morenew countertops. I contacted Victor via Yelp, and he texted me back a short time later. He was able to come out the next day, right on time. He got to work right away and did a great job. He made sure to run the water for a good while to make sure there were no leaks. I was expecting to be charged a LOT more for the work he did. So happy to have found my new go-to plumber!

Service was great, but the attitude was not and taking advantage of the customer came first before…read morehelping the customer solve a problem. As soon as Matthew came in the door, he asked for money. Who does that? Than, he gave a quote of $450, in which $150 that we prepaid was going to be used for the $450. When the job finished, he asked for $625 + $150 = $775 which is ridiculous. Then he played the part of the victim by saying "don't play any games with me" The guy is very narcissist.

Avoid. This man was very abusive (toxic) in how he spoke to me and acted. Obviously he made me very…read moreuncomfortable. In addition, he told me I had to leave my own bathroom so he could look at it which no other plumber has done. He had no idea about our very common plumbing setup but told me he was an expert plumber. I hired someone else who did the job well, was professional and respectful and charged a fair price for the work.

Offered reasonably priced service to replace kitchen sink faucet. They were responsive and…read morepleasant. I would hire them again.

David is wonderful. A really nice guy- very quick at responding and I genuinely trust him so much!…read more He is quick to work and is fair priced. He's doing my bathroom in my condo and he's helped navigate permits and all the things that come with a high rise so seamlessly. Couldn't recommend him more!!! He will be my go to!

Stan came out to look at a garbage disposal they installed 2 weeks ago. He found where it was…read moreleaking and the same day they scheduled a visit to replace the product. Stan, specifically, was one of the nicest people I have ever met. It says a great deal about a company when good people work there.

The service was great from inception to completion. The tech working that installed the toilet was…read moreamazing doing a thorough job and even made sure to clean up under where the toilet was so any lingering scents, grime, bacteria, etc. beneath were gone. In the beginning I was a bit skeptical of a $49 quote fee but the price was right and I did use them so they credited it to the bill. I'm having them come back out to replace the water heater soon. 10 out of 10 and 5 stars.

We had an urgent plumbing issue affecting two units in one of our apartment buildings, and Rocket…read morePlumbing was amazing from start to finish. They arranged a same-day inspection and moved appointments around to complete the repair the very next day. Kurt and Antonio were professional, knowledgeable and thorough. They clearly explained the problem, completed the work efficiently and restored proper drainage to both units. Vickie and the office team were also extremely helpful and responsive throughout the entire process. We own and manage multiple properties, and after this experience, we will gladly use Rocket Plumbing again and add them to our preferred vendor list. Highly recommended!

I just had Nick come out to troubleshoot a water heater repair caused by a leak from a saddle valve…read moreabove my furnace heading to my furnace humidifier causing the pilot light to go out to to the pooling water and moisture at the base of the unit. The service team was able to fit me in same day by putting me on standby. Nick was able to diagnose, stop the leak, inspect that the leak had done no further damage, and ultimately get the water heater working within 5 minutes of his arrival. Better yet, he said it was a simple fix and did not charge me, but just asked that I keep them at the top of my list for my next job! Very friendly and presentable all the way. He also assessed my heater and said I probably had about another two years to go before needing to replace, and gave me a written quote for a new water heater and to replace the saddle valve with an angle stop. The angle stop cost was a bit high, but the water heater replacement was very reasonable (just being fair). I am definitely going to reach out to them for my next plumbing job.

Updating my review because I had another great experience with Pat! This time it was a leaking…read morefaucet on a Sunday night. I messaged and got a quick response asking me to give him a call. Within a minute, he walked me through the fix over the phone--problem solved. I'm so appreciative that he consistently puts customer service first and takes the time to help without immediately jumping to a service call. Truly above and beyond! Original review: I messaged Drain-EEZ Plumbing about my broken disposal on a Sunday morning, hoping they could provide a quote for the fix. Instead, I got a prompt reply from Pat offering to first try to help me over the phone. I gave him a call and he walked me through what he correctly expected to be a quick fix I could do on my own. He saved me the cost of a visit and taught me a new skill - can't thank him enough for the great customer service!

Talked with Pat about a leaking toilet. He came on time and tried to fix the leak but the bolts…read morewere too rusted on a toilet that was over 25 years old. He suggested replacing the old toilet. He did an excellent job putting in the new unit. He gave me some information about another problem that I was having about an outside faucet. He said it would be too expensive to replace and I do not need it since there is another faucet outside. Highly recommend this company.

For some reason, the moment I saw Andres' page, read some reviews, I had a good feeling about him…read more He was the FIRST of three quotes I requested. Because of MY scheduling conflicts, he was the LAST of three quotes I received. But as the saying goes.. "save the best for last". That statement couldn't me more true. I was lucky enough to watch him work and actually TEST what was going on BEFORE telling me how bad of a problem we had. The other two quotes I received saw the problem, tested nothing, and said they needed to excavate and because of that, the price was going to be way more. Their process was..."break the concrete, THEN rod the pipe to see if there's a clog", which would also be an all day job with a team. Andres insisted on rodding the pipe first, and that he'd be done in 20 minutes. He said IF that didn't work, (because he was going to test it again), THEN he would have to break open the concrete. I don't know about you, but that seems like a much more sensible option. He let me watch as he pulled all kinds of debris out of our kitchen stack drain. By the end, he had a nice sized pile, and water was flowing through there like Niagara Falls. He was done in 20 mins, as promised. Since he was there, I asked him if he had time to check our tenant's unit because they were having some drainage issues. He said he was trying to avoid rush hour, so why not? Lucky for us, he fixed another clogged drain, and a leaking pipe that we had no idea about! While we were talking, I asked him if he has a team he works with. His response: "No, I work alone because I don't trust other people to do good work and do it right". He also cleaned up after himself (you'd be surprised, but this is not always the case when people come work in your home), and I insisted on cleaning so he could leave, but he refused. He'll be back soon for some more work and I'm thankful to know we'll be in good hands. The world seriously needs more people like Andres. If I could give more than 5 stars, I would. Thank you again!!

Responded quickly and fixed problem. Would recommend to others for their plumbing problemsread more