The staff is unbelivable. They took the time to search for a product that I wanted information about. They called a different company to check if they knew or had it. They were comparing ingredients to see if something they had would be helpful... The knowledge of the 2 people who helped me directly was fantastic, and their kindness was even greater. read more

This is the place to get high quality dog and cat food locally. The product selections are more limited for cats but still has lots of food choices. I came in looking for cat toothpaste and it was all for dogs. So that's an uncommon product and they also didn't have cat harnesses. Aside from that, the staff is friendly and helpful and the store is well organized and clean. I brought a bunch of stuff over to donate. Tomlinson's collects donations and takes them to a few shelters accordingly. I've donated a bunch to APA and wanted to also donate to a smaller cat shelter. So this was ideal and convenient to come shop and drop off stuff to donate to a local cat shelter. read more

Love this place..great pet food and very specialized products..great and knowledgeable staff.

Everyone is helpful. We have auto shipments setup with Tomlinson W Slaughter. Very convenient, simple to add items etc and we are shopping local! read more

I really think this Tomlinson's is a great place for anyone to shop for their fur babies who allow you to live in their house. I don't buy heavy bulk items usually, but they do have curbside pickup where they will bring out your order for you which is great! The problem is the store itself. I go in for 1 item but stay for up to an hour slowly browsing. The other day I went in for stocking stuffers for Moose and Squirrel the Katz. Picked up some very special, different cans of wet cat food (hint, if it says tuna, flip over to look at ingredients and make sure the first ingredient listed is in fact tuna). I played with some of the toys to see how they worked so I could get an idea of how long they would last before being torn to shreds. Moose and Squirrel are big and can do some damage (our Christmas tree has to be tied to the wall in two places as we learned the hard way). I picked up some chicken feet as they like to chew on the toes and leave the feet in the pathways in the house for you to step on while barefoot at night :-( . I must say that every time I have been in the store the staff is exceptionally friendly and helpful. I always leave smiling. read more

Time for an update! Tomlinson's kept us going through the pandemic and continue to be a purveyor of all things canine and feline, including healthy food, treats, accessories and a plethora of pet care items. They still have their pet club membership, which for a small yearly fee allows you a discount on all food items. And they still offer curbside pickup and home delivery. This location has some really friendly and helpful employees who are eager to answer any questions and offer assistance. My dog loves tagging along with me, and they always offer her a treat. Tomlinson's has locations city-wide, Austin born and still going strong. They offer periodic events such as dental and vet visits and they support local rescues with food drives and adoption events. read more

Simply an amazing store. The folks there so helpful and knowledgeable when it comes to what my dogs need. Customer service is amazing and our dogs love the treats they get when there. read more

Gotta say, Tomlinsons has always had my heart! My family has been a loyal patron since 2006. We love the friendliness of the staff, knowledge, great selection of food, toys and treats as well as lots of other fun goodies! My children, Charles, black Lab and Sadie, Dobie mix, are always treated like royalty! I actually registered for some toys for my wedding. What an amazing local business! I am a forever customer! read more

Tomlinson's - My kids - Pet Stores Near Me - Austin, Texas

Normally I go to a bigger chain-petstore but decided to stop in and and see what Tomlinson's had to offer. I picked one toy for "heavy chewers" and thought it would probably last a few days before becoming a pile of chewed plastic on the carpet. That was 6 months ago and "pink donut" has now become our dog's favorite toy! She is never without it. It is indestructible! And I thank Tomlinson's for keeping such good brands in stock (this brand is not available at any of the bigger box stores). I was so impressed with their selection of toys that I returned to buy Christmas presents for some other dog owners in my life. Both times I have been there the staff has been super friendly and eager to help. They also had a beautiful assortment of holiday themed doggy treats. They were decorated so beautiful, they looked fit for a human! read more

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And they even deliver!!! Love the products! Little Kitty is especially fond of the Cat Sushi and expresses her objections stringently if we should run out! Also I recently learned that they offer dental cleaning without anesthesia. Count us in! read more

Tomlinson's is an AMAZING pet store! I get my goldendoodle's food auto-delivered, and they give us a discount for doing it! Free delivery. My dog is in the best health he's ever been in, thanks to Bones and Co raw food from Tomlinson's. They are always so helpful and friendly in store, and I love that they send out really helpful emails about caring for your dog in the Texas heat too!! Thank you, Tomlinson's for caring so much about our fur babies! read more

Tomlinson's - Pet Stores Near Me - Austin, Texas

We got 2 kittens from the Williamson Shelter in RR. We got coupons and stuff from the shelter for use at Tomlinsons. We got so much free stuff for those adopted Kittens. Thank You Tomlinsons. We love your store and the actions you are taking to help animals that need homes. THANK YOU The kittens are very happy. They are "Mr. Rick" and " Mr. Rocko...a Louie Rocko. read more

Tomlinson's - Ricky - Pet Stores Near Me - Austin, Texas

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Very happy with my purchases sales lady was extremely knowledgable kind and even funny suggested for my dog who has a sensitive stomach to get goat milk which she pulled out of the refrigetator and boy he loves it. I even loved the freezed dried dog food she said was full of hard core protein and real meat yes, he loved it I assume when someone goes out of there way to show you the best stuff in Tomlinson its a positive experiance. Tucked away in a corner big giant dog bowl for your thirsty dog and they were running a special one pound of a variety of dog treats! My little tiny buddy will be so happy to get these free treats if you spend over 10 dollars. I like the variety of dog everything toys ect. I will make special trips here just for the goat milk and try other dog food. Perfect! read more

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Love this place! You're always greeted when entering. They have free treats for your dogs at check out. The check in deal of a 1lb bag of biscuits is so thoughtful!! My dog just switched to raw food and they were very helpful in helping me locate! Great service, great quality products! Woof! read more

Cannot say enough about the kindness compassion and general willingness to help. The manager Nicholas may be an angel on the earth.

Always love this store! They are very helpful and knowledgeable! It's a must stop for any pet owner!

Helpful Always welcoming when I come in and need assistance Don't have 85 words for a review read more

Somewhat new to the area, but what a welcome! I was getting a refill of cat litter and ended up speaking with April for 30 mins (in which she reminded me I needed cat food)! I lost a dog last year and it was so great and informative talking about a raw diet for dogs! She was also a wealth of info for my sweet 12 year old kitty. She gave great advice! Outside of SUPREME customer service, April and the two other team members were so informative and eager to let me know of the services they had that would help me out. Did y'all know they deliver kitty litter free of charge? What an exceptional bunch of people! I already loved Tomlinsons, but this store is not to be matched! read more

I really can't rave about this place enough. They have the most amazing and knowledgeable staff! They are always so good to the pets that come in, my puppy was in absolute heaven today. He got samples of raw and freeze dried food plus lots of treats! Yes, it is definitely a bit pricey, but everything is so healthy and good for your pet so the price is really worth it. Plus, if you join their program, everything is 10% off. read more

Tomlinson's - Pet Stores Near Me - Austin, Texas

Tomlinson's new store in Circle C is my new favorite Pet Store! I stopped into their newest location this morning to pick up some puppy food for my new foster puppy who is recovering from parvo and does not want to eat dog food. When I walked in I was greeted by 2 different women. The first woman who helped me showed me around and asked me lots of questions about the puppy before offering me a bunch of samples. While she was bagging up enough free samples to feed the puppy his entire stay with us the second woman who greeted me answered all my questions about how long I could safely leave out wet puppy food (3 hours) and how long wet food could keep in the fridge (3-4 days) and made some suggestions on canned brands that had high protein and fat for the sicky poo pup. This locally owned Austin Pet Store has several locations that only sells holistic and raw and human grade pet foods for the most discriminated pet parents who only purchase the very best for their fur kids. All locations offer a $5 per year Pet Food Club that gets 10% all pet food which usually pays for itself in one purchase for me. The great thing about the brands that they carry is that most are "grain free, all life-stage diet" which makes it easy for me since when I bring home foster puppies or feeding Momma dogs they can eat the same food I feed my dog so I do not have to rush out and buy special food every time I get a new foster pup unless said pup refuses to eat dry kibble. I switch my dogs food up alot because she gets bored easily and we are both thankful that this Tomlinson's is so close and sells her favorite brands Taste of the Wild and The Honest Kitchen. We were in a rush today but my dog will definitely be back before Christmas to Christmas shop for her mini Doxie and Tibetan Terrier cousins and her her new foster bro! read more

Tomlinson's - Pet Stores Near Me - Austin, Texas

We've been buying pet supplies and dog food at this location and others for several years. Consistently, the staff is always very friendly, polite, helpful - terrific. Today is Memorial Day - when my wife and I pulled up, they had reserved a spot and decorated for a fallen service member. It was so nice and respectful and well, frankly out of the ordinary for a business to do such a nice tribute that has forever sealed my business with Tomlinsons. Whomever it was that conceived and or contributed to this idea should be praised - I will, Thank you! read more

Tomlinson's - Memorial Day Fallen Soldier Tribute 5/25/20 - Pet Stores Near Me - Austin, Texas

We just got 2 kittens from wonderful APA, and we have happily become reliant on this Tomlinson's branch. We've used Tom's forever, but this branch is now the closest. They have endured about 80 kitten pictures with grace. I've had many questions as I haven't had kittens for years. They have excellent kitten food, which can be hard to find, and great toys. Their prices are the basic Tom's prices, contrary to Circle C myth. The two women who run it - I wish I knew their names! - are very patient and very knowledgeable. They are right on the edge of the shopping center, which makes getting in and out very easy. read more

I called 4 mins before closing to see if one of the store employees could get my dog food to the register because I knew they were closing soon. My dog desperately needed food. They never answered the phone. It was still ringing when I arrived. I got to the store exactly at 8 and the door was locked. I knocked on the door. They easily could have sold me a bag of food but they turned, looked at me and said they were closed. I talked to them through the locked door and they obviously don't give a damn about customer service. They would rather leave store and take a chance at losing a customer.... *****UPDATE***** Just want give an update from my negative experience at Tomilson's. The next day Stacey the store manager showed up at my doorstep with the biggest bag of my dogs food plus a huge bag of my cats food also. She totally went above and beyond what I would have ever expected and changed my mind about the customer service at Tomilson's. Stacey is awesome! read more

Jenna is great! She insists on helping you find the right product for your fur baby. Additionally, she insists on carrying your items for you. She provides excellent customer service! read more

Amazing first experience!! Had tons of all natural food and fun toys. Great service and the cashier welcomed us to the area. They also even offered us an apple pie! We will definitely be making this our permanent spot for buying items for our fur baby here. read more

Hands down the best Tomlinson's location. The employees at this location never fail to make us feel welcome and spoil our pup every single time! They are always super helpful whenever we have questions! Super informative, they know their product and they get us every single time! Being new pet owners, our puppy's diet and well being is a main priority and it's nice to know that everyone here cares just as much! It's our Cado's favorite place and we are very lucky to live just down the street. read more

Thank you, Joe, for your help today. My pups LOVE the puppy food you suggested. Thanks for the 100% guarantee. No need for a return here. I love Tomlinson's for their hands-on help. They know their pets. I've had nothing but good luck and help from everyone at this store in Circle C. They all know their stuff. read more

The staff is fantastic here, very professional and helpful. I tend to like when an employee walks up, says hi, and offers assistance when I walk in, it makes you feel welcome not ignored. Every time I go in, I am greeted with a smile and assistance. I normally have one of my dogs with me, and it never fails that they are treated as though they belong there. That is huge for me, love my dogs as much as I do and I am a customer for life. The fact that they only sell high quality food, not big money cheap food also shows how much they care about Austin's pets. I recommend all my clients to Tomlinson's, always have and always will. read more

Large selection of pet foods, canned especially. They carry Tiki Cat, the only food our cat likes! (both small and large cans) Staff are nice. They promote animal adoptions. Clean store. Parking is easy. Can join a points card, but will always be asked for your # because of it. (I don't join most of these, so it can be quite annoying to have to deny giving my info.) But still a cool thing, if you do! read more

We went here today to get our woofies some pumpkin and bluberry bin treats, they are $4.99/lb and you can mix and match all the flavors...We had a great time. The Siamese Rescue was there today! They had two little sweet beauties! The candles they sell up front by the register smell so very extremely good! This is a great location, a bit off the beaten path, and everything was clean, fresh, lively, and good. We will certainly be back. read more

I absolutely LOVE this store. I buy my dog Steve's Raw Food from here, and it's always such a delight when I go in. The staff never fails to greet me and ask if I need help with anything, and if I do- they never fail to know exactly what I'm looking for and have plenty of knowledge on so many things. Whenever I check out with a big bag of food, they always offer to carry it to my car for me. And if I take my pup in, she always gets lots of love and attention. The best experience was lately, I bought chicken meat instead of turducken mean for my dog, and she began having diarrhea for 2 days, so I went in and they let me exchange the food out, even though there was some food missing. I will always come to Tomlinson's for my fur baby's needs! read more

Super friendly staff. Always helpful. Very knowledgeable group of folks. Always clean. Love this pet food vendor. Never a let down.

I have done business with Tomlinson's for many years and have had many good experiences with them. I spend somewhere between $500 and $1000 monthly with them for raw food and kibble for dogs and cats along with bones and other supplies. My dogs and cats are my only family and I tend to be extremely protective of them. My male literally saved my life. Lets just say I owe him the best I can give him and will defend him and them jealously. All was going well till the pretentious, 20 something, arrogant, new manager came in a short time ago. She is very aggressive and claimed to be an "extensively trained" expert on K9 Advantex II, which I now find is responsible for dog deaths pretty much world wide from what I gather. It appears that dogs that are light complected or white are more susceptible to the problems related to using this product. The focus is not on the animals as it used to be but on selling and up-selling as much as possible to get the single ticket total up, AND I have been told this by a person that works there. I remember going to this place and the employees actually cared about me and my animals. There are 2 or 3 people at this store that are still this way, but certainly not this manager and most certainly not the upper management of Tomlinson's. I am sure I will lose touch with those good people there over this, which is most unfortunate and sad. I will most certainly not miss the management either at the local or corporate levels. They have started acting as a non-caring corporation and they stopped taking the go local card, dead giveaway. Caring is no longer the case but selling is. I'm betting that this review will prompt some lame reply from Tomlinson's that will try to debunk this statement. De Bunk all you want, Truth is truth and eventually it will come back to you unless you change this and sternly correct this sanctimonious manager. On her insistence, I purchased and use the product on my Great Pyrenees male (Cotton) my Catahoula (Charlie) and the new female pups (Ema and Stella) I had just gotten. Almost as soon as the second months application was done my male started developing dry brown scabbing and chewed 3 hot spots on his left side. A couple of mornings ago Cotton was acting a little lethargic when I called him to go out. When he stood, he couldn't use his left rear leg. I looked to see if there was anything physical like a cut or another hot spot or anything and could not find anything. After I got him moving a bit he got better fairly quickly. I strongly suspect that this is a result of the nerve toxin acting on his system. I am watching him closely. Once it is in his system there is nothing I can do but wait from what I read. I am definitely not a happy camper here but he does seem to be getting better. I will give him a bath again later today and see if the skin can be calmed from this highly poisonous "treatment". The Emma and Stella developed diarrhea but FORTUNATELY got really muddy playing and I gave them a bath before the poison could have much of an effect on them. Charlie, who is mostly black and brown does not seem to be affected. To tell you I was angry when I went back into Tomlinson's for the last time is accurate. I have every right to be angry. Upon the recommendation of "an expert" I have poisoned my dogs. There is no way I could not be angry. Her manager called me and told me that "they have the entire incident on tape" and that "the manager felt threatened". I never threatened her in any way. I did chew her out over her "expert knowledge" which she deserved. Arrogant, pretentious and aggressively marketing a product that you do not know the entire story on is a disservice to your customers and a crime against the animals. The new manager is a detriment to the business and is a spineless, whimpering, crybaby at best.. She has no regard for the animals. Her "apology" to me was to say that she was "sorry for any inconvenience" she may have caused. Inconvenience??? It's a little more than an inconvenience when upon your recommendation I poisoned my animals. I have no respect for you or your "extensive training" or your Pretentious New Position as "manager". Apparently she, immediately after I left, called the police and filed a complaint. I'm looking into that at this time. Needless to say, I'm not going back to Tomlinson's, not that I would want to after she violated my confidence. Not only did you lose a customer but you have lost my confidence and the confidence of people who know and respect me. A huge part of my problem is with Bayer concerning the production and sale of this product. It contains neurotoxins and carcinogens and is know to cause problems as stated above. You can read more about it by dong a search and investigating the product. Presenting yourself as an "expert" would mean that you know more than just the manufacturer propaganda. Currently Using Healthy Pet. Good People! read more

5 $ for a year with pet club. Its already paid itself off :-) I always go here for their super special doggy treats. Both of my dogs have super sensitve stomachs, but their treats are perrrfecto! Hate that this is an Austin based store, but I def travel alllll the way from the greater San Antonio to buy treats! read more

Tomlinson's is just great. We've been going there for years, since the '80s! They always have what our dogs need, the employees are very helpful. Can't say enough about them! Shop local! read more

I love this place! Every time I come in with my dogs/puppies they're always ready to give them lots of treats and love! They remember them and my pups get so excited when we pull into the parking lot because they know they get treats! The staff is really nice and they seem to always have events going on here especially adoptions! They have lots of chew bones and treats for my teething puppies and they have fun collars with matching leashes that my pups look great in. We go often with no issues and will continue to go back. Location is nice and easy to get in and out of too. read more

Staff are always helpful and friendly. Really easy to get in and out here with just what I need. Their discount club pays for itself.

Just moved to Circle C neighborhood and I am a big fan. Especially with Tomilsons. My go-to pet store now! They are so sweet and helpful. Tons of delicious treats for pups! read more

I love this pet store so much! Cindy and her staff at Tomlinson's Circle C are GREAT! Cindy is SO knowledgeable, helping me keep my pets healthy and happy! Its amazing the personal touch they give to a customer experience! Even carrying my pet food to my car! I feel comfortable asking for recommendations for my orange tabby, Crackers and my basset hound, Duggie. I recommend this shop to all my friends -- I hope they never change the charm that the staff creates! read more

Super nice staff here. They are always so helpful! Store has everything we need and have great prices too. The dedicated parking spots up front help when it's dinner time (lots of restaurants near by). We use to order our Taste of the Wild dog food on Amazon, but this place is cheaper, and more helpful answering all our pet supply questions! read more