going there after a long drive home on 5 just wanting to get the bugs off just to find after putting in $7.00 that the stall is out of order. The phone number for problems goes to a recording that say its "out of order" this whole place seems to not work I have never tried the service where they do it for you but I am there too early for this service so it might be better but the do it your self dont work ...Good Luck read more

The people were very friendly, but their prices on their own website are NOT correct! I was quoted $34.99 not $25.99 for their "Works" package. When I showed them their website and asked why is it more and can I get the $25.99 I was told, "We are working on our website to update the prices". I mean really? You should honor your OWN website prices until you update it! I may go back some day since, like I said, they are friendlier then other car washing places in town! read more

If you don't have two hours to get the exterior and interior of your car washed then do not come here. Simple as that. Wasn't very busy just no staff. read more

$12 for basic wash plus armoral on tires, outside only. 2 guys wash, run it thru machine for second wash, rinse and dry. 2 other guys hand dry. The job was quick and well done. I tipped them well. read more

I had an unfortunate incident in which someone vomited all over my backseat. I took it to Touchless, apologized profusely, and asked them to do whatever it took to get it clean. They were extremely polite, receptive, and would not let me worry about a thing. I got the car back later that day after a full interior steam cleaning, and it looks better than it did when I bought it brand new. The best part - it smells great! Thank you so much, Touchless Car Wash. read more

Rain tree car wash 1 hour wait; Touch less car wash, 20 minutes, check. Rain Tree scentless soap; Touchless bubble gum scented soap, double check!! Rain tree all done in sun; Touch less done in shade, check. Quick direct service at Touch less, check! Same price, Touchless, triple check!!!! I was totally impressed! read more

Quick and easy and my car looks great! Didn't deal with the interior so I was through quickly.

This place is suppose to be a self service / hand wash service. I don't know about the hand wash part where they have employees wash customers cars. But I was trying to use the self service wash bay at the very end for large vehicles. The one with the ladder steps to wash high vehicles. 1st: when you put the coins in there for the soap to come out of the brush it takes forever for the soap to come out but of course the time on the meter still ticks down. 2nd: if you use the tire cleaning green soap, it'll keep spraying green shit out of there even when you change the dial to soap wash. 3rd: Spotless rinse doesn't work so if u have a big ass car, then get ready to hand dry that. 4th: So I pulled up to the vacuum spot to "hand dry" bc the spotless spray wasnt working. So I was going to dry and wax my car. Obviously that shit took forever apx 3 hrs or more. So one of the workers there that was working on the hand wash side comes up to me like, "You have to go, you've been here for 3hrs. and there's a 30m min. (first of all, there were 'zero' cars in any of the stalls and where does it say only 30m?) Well let me tell you something Pendejo, if your shit stick washing wands were working properly then we wouldn't be in this situation! Take '1 star and wash that! How 'bout them apples! read more

These guys are working their butts off. Haven't seen the finished product but they are clearly giving it their best.

DON'T GO ON THURSDAYS!! The manager that works here is great and our trucks always look great. He is off on Thursdays and we have found if we go then the guys slack off and do a half-ass job. But when I did go one Thursday and the truck looked like crap I just went back on Friday and the manager had the truck rewashed at no cost to me. read more

Everyone was super diligent and hard working. My car is super clean and I would recommend this spot for a touchless car wash.

Fantastic Job! I am so happy that I chose Touchless to do the detailing work on my car, it sold with in the week! The head manager there discussed the rates with me and negotiated a fair price. He was super helpful and eager to meet my needs. He worked with the best guys on his team of car washers to get my car sparkling and new looking. Thanks again to Touchless car wash for helping me sell my CRV! read more

Touchless Car Wash - Great Job on Detailing! - Car Wash Near Me - Petaluma, California

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I love this place for $9.00 . The staff works hard and very fast service. They your car all down. Its great.... the have been there along time read more

Very disappointed, for 34.99 they did not even vacuum back of car, seats or lift up car mats. Windows were awfu and they didn't even put shine on tires..I used to think they did quality work here, I will not go back plus to raise their rates that much, ridiculous!! read more

went today after the line was too long yesterday,car wash took only 30 minutes to get through but the interior cleaning took 30 minutes just to get them to vacuum it-i had to keep asking the manager how long,Don't come here if you don't have 1-1/2 to 2 hours to kill and dress warm as you freeze in afternoon waiting for them to do there job,Self service is good deal the "lack of " full service not worth $25.99 read more

My husband and I both brought our cars in. We cleaned out all the trash and junk from the car before going. The exterior wash and dry was fine, but we both paid for interiors and windows and it took over 1 1/2 hours, had to move our cars multiple times, and the job was shotty at best. My husbands window was only cleaned o. The interior on the drivers side, no joke, you can see the dinge on the passengers side. My car was not vacuumed all the way and they failed to clean the rear window and two small side windows on the interior. To say we are disappointed would be an understatement. I gave it 2 stars because the wash was good and the workers were very friendly. I don't know if they were understaffed or extremely busy, from the looks of it I would say understaffed and unorganised. I would go to the one on Petaluma Blvd but my car is lower and scrapes in their car wash. Super bummed. read more

put the money in.. machine does not work. Same for vaccum. Called the phone number for problems. NO answer message , no voice mail box. Called the security number.. NOT in service. Better not waste your money. read more

For $9 this place is good. I only got the wash because I was in a bit of a hurry but they offer detailing for a few dollars more. They have you pay upfront so you know how much you are spending. I only waited a few minutes at most, while you wait to drive into the machine they spray and scrub your car by hand. I drive and SUV and they did the top, sides, bumpers, tires, and even some extra scrubbing on my windshield. The machines are from the 80s but the work just fine. When you drive out of the machine they have you drive up to the hand drying station where another attendant dries the car and polishes the tires. While this was less than a 10 minutes wash I'm completely satisfied with how it turned out. These guys do good work. read more

I've been going there for years and today I discover it's under new ownership. First they charge me $11 for the wash when the posted price was $9. Then, my front (plastic) grill flies off in the drying segment and the owner flips out and tells me they aren't paying for it before I even get my window open. I didn't even know what happened! The wash was terrible, they damaged my car and just fled. I would never go there again - this place is awful. read more

I drove an hour and half just to come to this place bc of its recommendation - and I was not disappointed. I brought my 98 Four runner in to have it detailed because I was going to sell it and was beyond elated when I saw what they had done. I had told Miguel that my plan was to sell the car so please just make it look good. Well he did. He had them go above and beyond what the normal full detailed service is, down to even buffing out scratches. The car looked practically brand new. I highly recommend them and will happily make the drive again for my new vehicle. read more

Who runs this place? The website says Monday-Sunday 8-6pm. So i head down Friday @5pm They tell me they are closed. They turn away at least 5 other cars. While 6-8 workers just stand around talking. When you call the phone it's busy and has been for an hour. My guess is that the phone is off the hook. #dirtycarnothappy read more

I live in Santa Rosa and work in Petaluma. I take work the work car for a pro clean 1-2/yr and mostly to Mission Clean in Santa Rosa becasue it's close. Chose Touchless today in Petaluma. Bascially I'll nver return to Mission and will be back to Touchless. They paid attention to everything for a lot less than Mission. read more

These guys saved me today! I just bought a brand new car two days ago but then parked it under a tree that rained down gross sticky sap that completely covered the car - I was in a bit of a panic and explained my situation when I brought the car in. Not only did they quickly and easily get ALL of the sap off of my car, they didn't charge me any extra (seriously, only $11! a deal) and I was in and out of there really quickly. Friendly, helpful, easy, affordable, and did a great job - I will be a regular from here on out. read more

This place is not recommended. First and only time I went there back in Fall of 2018 on my lunch hour with my 2015 Fiat 500. They were not very communicative about what you'd get for the price, (part of it was language barrier, I believe), but the attitude was just sort of flippant, waving me through saying just drive in I don't want to talk to you, I know what I'm doing. Yet, not having been there, I wanted to ask a couple questions. I understand they are pressed for time in the way of the more pushed through the more money they make, but I'm there for a quality wash and want to know what I'm getting for my money. He finally came to my window and answered what he could, and I tried to make out what I could, so I drove through. Decent outside wash, then I got out to let them wash the interiors. When I got back in, I noticed a sign in front of me saying 'if you have any problems, tell us now before you drive off, otherwise it's too late' (I'm paraphrasing). I'm so glad I did, as I checked my instrument panel and stereo system and while the stereo turned on, the digital display for the system was totally shot. Perfectly fine when I drove in, COMPLETELY RUINED when I got back in after their interior cleaning gal left. Replacement of the system at Fiat dealer noted there was definitely liquid/cleaning solution inside which caused the damage. If you value your vehicle, go elsewhere. read more

Very impressed! I got the hand wash and interior clean. Very efficient, professional, and thorough service with a smile. My wheels haven't sparkled like this for a long time! I will definitely make it a habit to come here. read more

Watch out for the the bait and switch pricing!! The only posted prices are for $11 ( I assumed that is for an exterior wash). I asked for interior and and exterior wash and was told it would be $39.99! At that point I should have left, but I had a busy day ahead and did not want to get into another car-wash line. I asked if they had raised prices and he said yes, a few months back. When I was waiting for the car to be finished, I went back to ask the manager for a price list, and he said they do not have one. No posted prices, no printed price list. Is this even legal? I am never using this place again. read more

under staffed, so employees are frustrated as cars pile up.... thus getting poor quality of a car wash... also quoted me 26$ then 16$? ?? dont trust this place either now... been coming here for years too... im disappointed for sure... wont be back read more

This car wash does a good job for the money. They have one or two guys brush down your car with long handle brushes, wash rags and soapy water before you go through the machine. Then they hand dry it for you after the machine dryer finishes. read more

This place rocks. No better bang for your buck! Best car wash ever for under $10. If you want to upgrade its not much more... Or you can do I yourself. I bet they'd do it better and quicker though. They're the pro's. read more

I'm really particular about my car, and will typically stay away from car washes, as I feel the brushes too harsh. Took my chances on this "hand wash" car wash and WILL GO BACK. Its 100% hand wash -- with sponges - not brushes. It was a little pricey $25 for inside and out -- but i could not have done a better job myself. read more

Bad Service! they scratched my roof of my car with there brush. no english speaking people there... horrible place to go if you have a nice car or truck! Sonoma touchless same people. wouldnt go there either! way better places in town and cheaper! read more