Thank you Hans for your work fixing my clutch on my 2001 Passat!…read more When you referred me to get my shocks done, I apologize for making you sound bad, w/my online review! I ended up getting a bad shock and it went away with time...a long time! I will still refer your business because of my sincere gratitude of taking care of my clutch! Family business' are AWESOME! THANK YOU for your honesty and the value I was able to take with me!

I live across the street from this shop... pulled out of my garage and realized my tire was flat…read more These guys were so nice to put my spare on for me so I could be on my way without waiting half a day for AAA. They also gave me a good recommendation for a tire place nearby. Thanks again!

Al is the best. He's honest, forthright. Wouldn't take my vehicles anywhere else. He's a gem among…read moremechanics. ​​

Hal did was such amazing job! I called him around 9:30am on Wednesday and my car was fixed by…read more4:30pm same day!! He let me know what my car needed and charged me a really good price. I will be coming back to him with all my car needs! I got my ignition coil and spark plugs changed. My car runs so much smoother! THANK YOU!

I was quoted a price for an extended warranty, so I made an appointment then and there to bring it…read morein for the inspection. When I brought it in they had jacked up the price by over $3000 for the warranty. They blamed Aston Martin Corporate for raising the price, and refused to honor the price that was quoted to me, in writing. Very shady business practices. Avoid at all cost. Believe the negative reviews, they are honest. Unlike the management here. You definitely won't get first class service and treatment from this dealership. It's more like 70's used car lot service. The management is a total joke.

Got the leak Detection Gas Detection unit from these guys. One of the technians, a black chap,…read morereally knew his shit. Spent 2 years being trained by Aston Martin in England. Awesome dealership!

We used to take our Range Rover to Land Rover of Bellevue. No matter the problem, they always found…read more"something else", and we always left $5,000-6,000 poorer. This happened over and over and over again. We finally got sick of it and went to Bigg's on a recommendation. Thank goodness!! Bigg's will only fix what's broken, nothing else. No commissioned service advisors, just an honest business.

I would highly recommend this shop over the Jaguar/Land Rover dealership. They are very friendly,…read moreknowledgeable and professional. I will 100% return for my next service need. A plus is they have a mascot named Basil that is a very sweet Golden Retriever that will greet you (if you wish).

Helpful, friendly, and got the project done in the estimated time give. Thanks so much!!read more

Roger worked hard to rebuild a part and help with an affordable solution for my 30 yr old car. It's…read moregood to go a few more years.

I recommended this shop to my daughter for her AC replacement. They did a great job with a 2-year…read morewarranty. Still recommend if you want a trustworthy for my auto.

Great customer service and thorough work! My only complaint is that my parts cost about $27 and…read morelabor was $333. Yikes. They replaced a battery terminal and two tail lights. Still a great experience and I like how they list suggestions for future repairs and appointments with the prices on their receipt

Convincing Liars who turned a 4300 Transmisison Repair into a 10K nightmare…read more My transmission has intermittently not gone into 4th gear for years. Stopping and using the transmission control reset sequence worked to correct this until last summer so we took the Rialta to the mechanic at the top of the road who stated that we needed a new transmission. I looked for transmission rebuild shops and Dave's Transmission Warehouse quoted $3500 including a 3-year or 36,000 mile warranty. I took the vehicle in to have the transmission rebuilt in April. I told him I needed it no later than the end of June for a planned trip. After working on the transmission for several weeks, Dave stated that there was nothing wrong with the transmission, but something external. He said I was not allowed to drive the vehicle in 4th gear (above 40 mph), and that he would not honor the warranty until the external issues were corrected. On 5/3/18, I took the Rialta to Yire Automotive all under 40 mph, you can see the charge for 613.48. They corrected a wire that had been smashed when inserted into the transmission and that cleared all of the diagnosis except one which they stated was an internal transmission error. I took the Rialta back to Dave (all under 40 mph) who worked on it more, and stated that the internal transmission error was not internal. He said it was likely a wire harness issue or some other electrical problem. On 5/30, I took the Rialta to West Seattle Autoworks all under 40 mph. They inspected the vehicle and could find no external issues. They recommended taking it to KC Martin Transmission as they stated that the issue was in the transmission and they could not lift the RV. Since I could not drive it over 40 mph, I called AAA to have it towed to KC Martin Transmission. 6/29/18 KC Martin Transmission stated it was an internal issue as well and recommended taking it to the dealer for confirmation- 318.78. Campbell VW of Edmonds ran tests confirming beyond a shadow of doubt that it was an internal issue. I called Dave's Transmission Warehouse on 7/17 stating that multiple mechanics had stated it was internal. Aaron, the employee, said they would rebuild it again, but if it still had errors, they would want me to pay again. I found this unacceptable, as I have now spent over $1000 proving it was their issue (internal) since Yire fixed the electrical codes. Additionally, I had to rent an RV and a rental house since my RV was not fixed in time for summer plans. I no longer trust their work or their word. On 7/19/18, I was charged 738.29 for the additional diagnostic work, and called AAA to have the Rialta towed to Seatac Transmission who had to rebuild the transmission all over again confirming it was never done properly in the first place. My credit card company contacted them for a refund and they refused. They seem nice enough at first, but their work is shoddy and their warranty useless.

Since I didn't actually pay for work on my car, I won't give DTW Transmission five stars. With that…read moresaid, the reason I didn't pay for a new/rebuilt/used transmission was because Dave--the owner of DTW Transmission--counseled me against it. Yes, you read that right... Even though my car needed a new transmission, Dave turned away the business because he didn't believe the car would run much longer, and only be a source of heartache and continued spending. His advice: rid myself of the car and look for a different vehicle, which is exactly what I'm going to do. In sum, Dave is a knowledgeable, honest, clear, and thoughtful mechanic and person. Heck, after initially dropping my car off at DTW, Dave gave me a ride home. The guy is professional AND nice. If my next car has transmission issues, I'll definitely take it to Dave and DTW Transmission, and you should too!

Seriously cannot say more about Cody at West family auto. He totally helped me out when I was in a…read moresuper tough predicament, got me on my way and got my car rolling again and did a great job. Thank you again Cody, I appreciate all you did to help out, awesome place to do business! You rock, would totally recommend to anyone!!!

I had a good experience working with the guys down there, they were very friendly and…read moreaccommodating, but I was mislead about the inspection of the car. I was informed the car had been inspected thoroughly and that there were no major issues with the car. While getting my transmission fluid flushed I was informed my head gaskets were leaking both coolant and engine oil. It has yet to have a major effect on my car, but it will cost me a lot of time and money to get it fixed. Even though I was informed they had done an inspection themselves I should have taken it for a pre purchase inspection myself. Lesson learned from a first time car buyer.