I came here for the first time and I have to say this place can compete with some of the other Mexican restaurants I've been to, like Casa Del Rio and Muchos Bueno's.To start off they give you chips and salsa as a free appetizer like most other Mexican places. The salsa was tasty and zippy but the chips were kinda thin and didn't stay warm for very long. The service staff were very friendly and accommodating, my server let me chose anywhere i wanted to sit and refilled my drink as soon as it was empty. The place itself was surprisingly spacious, and the decor had an authentic feel, nothing overdone but enough to stand out. They have an outdoor patio but it was raining, I'll probably sit outside when I come back on a nice day. I ended up ordering the pollo mole pablano, as I love the authentic taste of Mole sauce. My meal took under ten minutes to be prepared and brought out to me, pretty quick. It came with two generous slices of grilled chicken and came with rice and salsa-like salad, which added an extra kick to the meal. The chicken itself was delicious, the Mole here had a slight spice to it, not too much but enough to mix well with the sweet savory flavor. The rice seemed a bit dried out, I think they probably keep a big batch of it for serving throughout the day instead of preparing every bit fresh like other places do. But my complaints were only minor, the meal was made to perfection and the service was good. My meal was fourteen dollars, a fair price for a very tasty lunch. Tres Portillos stands out from other Mexican places close by. If you want great Mexican food, do check this place out. read more

Our favorite Mexican restaurant. Very affordable. The kids love the cheese dip and quasadias. The chorizo sausage is the best.

The only plus to this restaurant, in my opinion, is the nice patio area. Other than that, poor service, mediocre food, and weak margaritas. We won't be going back. read more

Went here once, was not impressed. The staff was very friendly, but the service was slow. The menu is large with a good selection of food and drink choices, but the food was not very tasty. Not sure if we'll go back, or check out some of the other local places. read more

Love the outdoor patio and the service is second to none... Food is decent; I recommended the Chicago burrito!!!

Took forever for someone to even take our drink orders. Ended up being waited on my 4 different waiters. Very disorganized. Couldn't understand what we were saying/wanted. Expensive for a Mexican restaurant. They didn't give our debit card back with the check and then when we called they said they were open until 11pm (a Friday night) and at 10:30 THEY WERE CLOSED when we went back to get it!!! WTF?! Going to have to make a special trip back to get my card, how rude! WILL NOT be returning for their horrible hospitality!! read more

Great food, service, and ambiance! We sat out on the patio tonight and had a fantastic meal. Good chips and salsa to start with. We didn't get the tableside guacamole, but the adjacent table did and it looked great.... 2 fresh avocados with your choice of additions seemed like a great deal for $6. Margarita with sangria was very good. Dinner was great with left overs for tomorrow! Will definitely be back. read more

First of all, kudos to this app for helping me find this place. My friend and I were aiming for their lunch hours for the discounted food. Unfortunately we missed it but on the more fortunate side we came right on time for happy hour! $4 jumbo margs and $5 appetizers. It was a very solid deal. We ordered the extra large burritos and were very satisfied with the portions, taste and price. The service was pretty good up until the end where our waitress took too long to bring us the checks and boxes. However, seeing as we were seated on their beautiful patio on a beautiful day with our drinks, there wasn't a rush and I didn't mind. read more

The carnitas tapatillas are amazing. I love this place. The salsa is spicy. And the server was HOT!

I got a taco salad, But i did not know that they would have little green worms in my familys food and took 3 hours to get my food

El mejor restaurante de comida Mexicana en Ohio...!!!! Best Mexican food in Ohio. Excellent food and excellent friends..!!!

Short wait but overall poor service. No silverware, napkins or a bowl for chips/salsa. It took two requests to get a bowl for salsa. The appetizer comes and still no plates and silverware. "How is everything?" We don't know... We can't eat our food. No plans to return believe me. read more

We were here for Cinco de Mayo, and arrived around 8:20pm. The wait was about 25 minutes and then once we were seated, it took another 20 minutes to get drinks and chips delivered. Entrees arrived 50 minutes after we ordered. Food was ok - nothing special. Clearly they were overwhelmed and probably short handed. We'll probably find another option next time we want Mexican food. read more

As far as standard Tex-mex goes this is not the best. I've been to other Tres Potrillos with better outcomes so I've given the Medina restaurant a couple tries and both with negative results. Poorly made margaritas, fajitas piled with peppers and little meat, and frozen deserts...that are not supposed to be cold. There are several other Mexican restaurants in the area that I will go to over this. read more

stopped here on our way home and let me just say - not worth it at all. their chips were stale, salsa i swear was the brand pace from a grocery store and the queso was again, definitely store bought. i'm not one to leave reviews but i felt the need to leave one for this place so all y'all who love mexican know this is not the place. i got their chicken chimichangas and if you're anything like ya girl who loves to flavor the f*** out of her food - again, i repeat, do NOT eat here. the chicken was straight from a can i swear to god. no flavor whatsoever. read more

This is our go to Mexican restaurant in Medina. We always have a pleasant experience. We love the wait staff and the food is always good also. I like to try new food and the waitress always has a good suggestion. I have never been disappointed. We go there at least once a month. read more

Horrible management. Staff seems untrained and lack the desire to offer good service. The atmosphere is cold and the manager has $$$$$$$ in his eyes and cares less about your experience read more

Drinks are weak as can be and expensive. Food is ok but also not worth the price either. Service is not good. Waiting on drinks for 15 minutes is crazy. Overall id give it half a star. I kick myself for going back since this last trip was probably the 4th time and last ill go. Dinner and a couple drinks shouldn't cost $72. Only read more

I've placed a take-out order online on a Tuesday night. My order was acknowledged by e-mail. After waiting for 30 minutes, I gave the restaurant a call. They told me that they do not have the items I've ordered available - and it took me a phone call to find this out! The person on the phone "Juan" cancelled my order right then and there. Although I expressed my willingness to change my order while on the phone with him, I did not have a menu right in front of me to place another order, and he was not willing to wait saying they were extremely busy. I had to hang up. read more

Food was good once they fixed the mistake. Horrible fly problem!!! Spent so much time swatting at flies I just left.

We were anxious to try this restaurant based upon the positive reviews we've read here. And perhaps we just hit them on a totally "off" night, but, frankly, we were both terribly disappointed with the entire experience. To begin, after being seated at the admittedly very nice outdoor patio and being given chips and salsa by the busboy, we sat for almost 15 minutes without attention. Finally, I motioned to a passing waitress who offered to take our drink orders even though she stressed that we weren't in her "section." An immediate and rather heated discussion ensued between her and another waitress about their policy of "sections vs. alternating," and whose responsibility it was to serve us. Drinks finally ordered on a very warm night! When delivered, we ordered our dinners and specified we wanted guacamole brought as an appetizer. Minutes passed, then more, then even more, and our dinners arrived...alas, no guacamole yet. Again, I had to flag down the waitress who was rushing about and remind her about our guacamole. She apologized and left to get it...finally dropping it unceremoniously a few minutes later as she rushed past our table. OK...so far not so good. Hopefully the food would overcome the inauspicious experience. Alas...not to be. My husband ordered soft beef tacos and specifically requested pinto beans rather than refried beans. He got refried beans rather than pinto beans and virtually tasteless beef tacos. I ordered the Grilled Chipotle Shrimp. What I got was a plate of gloppy, thick, overwhelming sauce with a few shrimp drowning in it. I tried unsuccessfully to scrape the sauce off a couple of shrimp, and finally gave up and ate only the remaining salsa, chips, and late arriving guacamole. As for the rice we both got on our dinner plates? Well, suffice it to say that it was inedible! So dry, and hardened that one forkful was all either of us were able to endure. I have never written a poor review for restaurants as I know that any establishment can have a bad night, but the combination of inattention, poor service, inappropriate arguments between wait staff over who was supposed to be serving us, food undelivered until after flagging down the waitress, and truly poorly prepared (inedible, actually) dinners, we simply will not return. read more

We had a very unpleasant experience at this restaurant. Besides the food being very bland, we had the sad experience of our daughters iphone being stolen right from the table. We were leaving the restaurant and as we stood in front of the patio, my daughter realized she had left her phone on the table. By the time she got back to the table, it was already gone. The manager that evening was very unprofessional and made the situation become even more unpleasant for us all. I wouldn't recommend this place after what we saw take place there. The patio may seem comfortable but I suggest you keep a close eye on your belongings. read more

The food is fine, but they have a serious problem with service if you show up after 2 p.m. when your waiter is likely to forget about you so he can eat his own lunch and chew the fat with the other staff. My husband had to go get us a box for leftovers himself and we never got a check. We went up to pay and when waiter was summoned, he acted confused about where our check was. Also, he never checked on us to refill our water. Maybe it was his first day.... read more

Consistently good food, great service and a fun atmosphere. This is our preferred mexican restaurant in town. Try their Mole Poblano and Chicken Enchiladas Verdes, and some XX on tap. read more

Good food, ample portions, reliable, comfortable, everything is just right. Lots of places to eat in Medina but this is one of the best overall. This is where we take out kids families and our friends for good food and a good time. Better than the best chain Mexican-American. Try the patio. Great value. Service is courteous and prompt. Parking is perfect. read more

EEK IS RIGHT....BEWARE!!! My family went out tonight (Wednesday night) & they were not busy at all & the service was TERRIBLE! They completely forgot my sons dinner & I had to flag down another waiter when we were about halfway done to ask where it was. They finally brought it out when the rest of us were almost finished with not even an apology. They also forgot my husbands side dish but I wasn't even about to bring that up at that point. Then, when we went to use a gift certificate we were treated extremely rude by the host. The food was okay, but it sure wasn't worth the aggravation. I WILL NEVER GO BACK & NEVER RECOMMEND GOING THERE!!! I work hard for my money & we almost never go out & I would never waste it there. If that is how they run their business, they won't be in business for long. read more

Good Mexican food and Atmosphere. They make the guacamole table side, which means every batch is different. I've had a few us ripe chunks of avocado there. I really like the seafood options they have here, the scallops were large and cooked perfectly. read more

Best Mexican food around! Huge portions for a great price! Their lunch menu is great and both lunch and dinner menus are huge. We absolutely LOVE Tres!! read more

This is one of my favorite restaurants. The food is always good. Haven't found anything on the menu I didn't like.

Mexican isn't my favorite food but I love going to this place with my family. Great outdoor patio and good service.

Myself and two friends went to Tres Potrillos Friday 10/17/14 for lunch. We chose this restaurant after finding a $1. taco special ad in the Medina town Money Saver magazine. The ad reads, "Celebrate National Taco Day All Month with $1. Crunchy Tacos! During the Month of October." There is NO indication of specific days and the ad clearly indicates is "ALL MONTH". We were told that the special was only on Thursday and the manager would not honor the ad for us. We decided to order other food since we were already there which I am sure others are doing. I consider it a "bait and switch" false advertising to get customers in the door. Aside of this issue, the service was then less than desirable as they switched servers on us twice then sent the manager to deliver our bill. The restaurant was not busy yet service was slow and we were only checked on once after receiving our food. read more

This is our go-to restaurant when we're hungry for Mexican food in Medina. Their meals and service are consistently excellent. Love it here!

Just returned from dinner and a great experience here. The good was good - 4 star and not greasy like some of the other Medina county Mexican restaurants. Our waiter, David, made the evening. He was very professional yet relaxed and it was enjoyable to talk with him. When the kitchen forgot to leave cheese off the veggie burrito he took it back quickly and made everything right. Because of his service I bumped this up to 5 star. It's rare to get a server who seems so genuinely interested in customers. We'll be back and will be sure to ask for him again! read more

do not eat here!!!! my credit card information was stolen from here!! there were multiple fraudulent charges! i not used this card in weeks and this was the first place i used it and the fraudulent charges began showing shortly after leaving here. read more