We absolutely love our new pool! From start to finish, Tribal Waters did an amazing job. We especially want to thank Yolanda, Jeff, and John for being so helpful throughout the process and making sure everything went smoothly. They were all wonderful to work with, and we couldn't be happier with how our pool turned out. The quality and attention to detail are beautiful, and they truly brought our vision to life. We highly recommend Tribal Waters to anyone looking to build a pool! read more

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If I could give this company 10 stars, I would. Absolutely seamless process from day one starting with a fabulous design from our salesperson AJ Lucas. His design was by far the best use of space and he brought our dream to life. Next stop was our construction coordinator, Jared Beck who went above and beyond with making sure all aspects of construction on site were completed on time and with no issues. Working with our scheduling coordinator, Danielle Dobbins was easy, fun and personable. She made sure, along with Jared, that we had our pool completed and up and running in the time they promised. The contractors that Tribal Waters used were respectful to our property, efficient and very good at their specific trades. Could not have asked for a better experience from start to finish. This is our 4th pool we have built here in our homes in Arizona and the best experience thus far. Thank you again Tribal Waters for the absolute best time building our dream backyard! read more

Stopped in for a filter (Pentair 420, listed on Craig's list). While I was there I asked for a quote for work I personally didn't want to do. I asked them to install the filter, add a new motor, light, valves and piping. They were very polite, answered all my questions and agreed to do the work. I was at my wits end with the 40 + year old de filter I was constantly fighting with (busted filter grids, powder all over the pool and pressure fluctuation). I'm pleased to say that Jordyn (sales/design) and Bryan (install tech) were great! I had the system renovated and it looks great and function's flawlessly so far! They accomplished this in a few days and my pool never suffered. Great job and thank you for the good work! read more

Tribal Waters - Pool filter! - Pool Cleaners Near Me - Phoenix, Arizona

From the moment Abraham came to our house for the first time to meeting with our superintendent Jarrod and in between all that our office coordinator Yolanda it was all a wonderful, easy, and affordable process. All three were great at communication and answering my billion questions. They always stayed near our budget and beat out competitors by far! I could recommend another pool company more! read more

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Tribal Waters was great to work with. Jim was very patient with us as we made revisions to our design and he never pushed us to make a decision or when to move forward with it. Jeff was great on the install and was always on top of what was happening and when it was supposed to happen. And Yolanda was always good about letting us know when a crew would be at our house. Amazing team and I would recommend them to anyone. I don't plan on building another pool but I would work with them again in heartbeat. read more

Tribal Waters - Pool Cleaners Near Me - Phoenix, Arizona

We've had great service with Caden at Tribal Waters with cleaning our pool. He always shows up on time, gives us a heads up he's on his way with a text. Sends us a detailed report with pictures on what he's done. We are so happy and would definitely recommend Caden and Tribal Waters for your pool service. Lori in Estrella Mtn Ranch read more

AJ our Tech he is amazing, customer service oriented. AJ services our pool and its the best our pool has looked. He let's us know when he's on the way, Friendly & bonus he locks our gate for safety. He let us know about holiday hours we thought the company would notify us. We never get a report on chemistry or pictures that comes from the office we have to ask for them not good if it is summer & the kids want to swim on a Friday & the company itself is not the greatest honestly read more

What a great team I had working on my project, this was the first and probably only Pool Project I will have. Yolanda, the Project Coordinator was on top of this one from the start, keeping me informed and up to date as needed, she was Fantastic. Kane, the salesman designed a pool and landscaping, it turned out exactly as he put it together as. Jerrod was also key in the final outcome and very easy to work with. I was hoping for an early June finish to the project, but it came together four weeks early and the results were Amazing. I have worked with multiple projects/contractors over the years, and to my surprise this was the one of the best ever. Thanks Tribal Team, you guys are impressive. Thanks, John Nyquist read more

Professional and knowledgeable from start to finish. We had a vision of what we wanted our backyard to look like and Tribal Waters came through and made it come true. We started with nothing but grass and now we have a backyard oasis we would have never thought possible. At any point in design or construction if we had questions or concerns, Tribal Waters would make sure it was handled to our satisfaction. They truly care about making sure your project is done exactly how you want. Jarrod Woods was our superintendent and Yolanda Conde our project coordinator. They stayed on top of the project keeping us informed every step of the way. We felt like we got the A team for our project! read more

From start to finish this company was very experienced, attentive, and fully devoted to the clients needs. They were quick to find solutions in times of uncertainties and devoted to make sure the results met the overall expectation. Elaine and Yolanda were above and beyond the MVPs. I felt like i gained a family along the way and would highly recommend Tribal with your pool and landscape needs. Thank you very much read more

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Tribal Waters was an amazing company. From John as our salesperson worked with us until we had the design for the pool we desired. Then working with Jerrod through The whole process from the digging of the hole for the pool up and to swimming in it was seamless. We had absolutely no problems or issues with them. As for Yolanda the coordinator for the account we could not have asked for anyone better. She was always on top of it with her communication updating the status of the progress to letting us know what was next. She was always reachable either by phone or email. She always responded and never dropped the ball. We love how everything turned out. We would not hesitate to use them again. read more

What an amazing experience! From start to finish the communication was constant and clear. Any questions or concerns were immediately addressed and resolved. A fantastic experience building our first pool. I'm so grateful we chose to work with Tribal Waters and I don't say this lightly!!! Thank you again Tribal Wsters team! We love you guys read more

This place stay far away.....from management to final product, they dont any of their own trades so nothing is coordinated or followed through on. the supposed super is a joke, comes once in a while and asks if everything is done.....my neighbor down the street is having one built now same issue.......not worth the effort read more

Best pool cleaning service in town! Tribal Waters! Ask for Dominick he is the best! We've had pools for 30 years and no one can keep our pools looking sparkling like he can! Thank you so much! You have to ask for Dominick when you call, the bestest! read more

We just had a hot tub installed by Tribal Waters. Jim was our salesman, and Yolanda and Jerrod ran the installation. Price was good, and quality of work was very good. Also very impressed with time of construction. Done very efficiently. I would definitely use them again if the need arises. read more

When we had our pool installed by Tribal Waters, they seem to be very responsive and ready to help in every way however, we had multiple difficulties with the plumbing, especially during the construction our fountain that we paid extra for has never worked properly and we can't seem to get everything working the way it's supposed to. They don't come out when they say they're going to be there. They haven't fixed the problem yet and I am very, very disappointed. read more

We had a 20yr old round pool with black pebble when we bought our home - not ideal for swimming laps. I asked a couple of pool companies about a remodel & they wouldn't touch it. Then I found out to Tribal Waters! After a couple of meetings with their crew in our back yard We came up with a redesign that is Absolutely beautiful & useable! Tribal Waters helped guide me on effortless financing & They also got all the permits needed, so it was stress free! Dion & Jarred worked together well managing each step & I could always count on getting a quick call back from Jarred with an answer to any question I had! They had a lot of patience with all my questions & explained every step to me as the construction & transformation of my new pool took place. Yolanda (whom scheduled each phase) was an angel through all the process! She ALWAYS kept me in the loop via email & if I had a question or concern, she would quickly help contact me with the person that could help if she didn't have the answer herself! There aren't enough words to say how happy I am & How much I appreciate the Tribal Waters Team (Even the behind the scene crew)! I Definitely recommend using Tribal Waters! read more

The whole process of building a pool was seamless. They helped with the design decisions I was unsure of. They followed the timeline and everything was completed on schedule. The pool looks like it has always been there and has enhanced the back yard beautifully. read more

Starting from the Sale's person Derek and superintendent to all the workers that came in to our Yard and did their area of expertise. Where talented conscientious and took pride in their work. Yolanda kept us informed when and what time they were coming to start working. They bent over backwards wanting to make sure we were happy with each stage of redoing our pool. Our back yard was transformed and my husband and I are so thrilled. They even cleaned up after themselves and their communication was great. When we needed to fix something. They were so kind made sure it was done and if we're happy. I highly recommend Tribal Water if you a transformation with you pool!!! They went above and beyond our expectations! read more

Tribal Waters and our tech Nate provides outstanding service, our pool is sparkling after every visit. I would highly recommend Tribal Waters to anyone looking for pool services. read more

Josh came today and was professional, knowledgeable and wonderful to work with. We will definitely use them for all our pool needs.

Tribal Waters built our beautiful pool about three years ago and although they're not providing weekly service; they have proven time and time again how dedicated they are to their past, current, and future customers. I recently had the pleasure of speaking to Brandon. I had a question about how my current pool service company was using the chlorine tabs for our pool. I wasn't sure if they were being placed in the correct basket/skimmer/area. Brandon's knowledge and caring manner were very helpful. I was able to relay his suggestions to my servicing company. They made the appropriate changes to my next service on Tuesday. Thank you Tribal Waters for continuing to go above and beyond! read more

Tribal finished our pool in just under two months from the time they did layout to the time we had water. Great experience overall and would recommend. Easy to work with, knowledgeable, communicative and all the staff was super nice. read more

Tribal Waters - Finished pool - Pool Cleaners Near Me - Phoenix, Arizona

Service from Tribal Waters has been exceptional! Brandon is always responsive and the repairs are done on a timely basis - truly service after the sale! read more

Branden did a great job getting my pop-up cleaners replaced when I needed them... He provides great customer service. Another great job from the folks at Tribal waters.... Thank you, Captain Dave. read more

Tribal Waters - Pool Cleaners Near Me - Phoenix, Arizona

We recently had our pool remodeled by Tribal Waters. I can't say enough about how beautiful it turned out. All the crews were very professional and respectful from the chip out to the tile to the deck work to the pebble to the final start up! We had the best communication with our scheduler Yolanda, who kept us informed everyday of the project happenings and who/when people were coming. She kept my days stress-free. James helped us with starting the pool back up after completion and knows all things pools, you can't go wrong with him! We went from plaster/blue tile to desert gold pebble sheen/beige tile. It has a beach feel and is exactly how we wanted it, the pictures does not do the final result justice! Thank you Yolanda, Jarrod, James and everyone one in between for your commitment to our beautiful pool! read more

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Highly recommend Tribal waters super accommodating, very knowledgeable team! Joe stepped in to complete our pool when no one else would! Give them a call for your pool installation or remodel!! Very competitive prices. Shout out to Joe, Nick, Dion, James, & Matt! Thank you!!! read more

Tribal Waters - a pool with a hot tub - Pool Cleaners Near Me - Phoenix, Arizona

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I had my pool installed a few months ago but noticed a leak behind the water feature. I contacted Brandon at Tribal Waters & he immediately sent someone out to fix the problem. Brandon's communication has been excellent & I'd highly recommended Tribal Waters. read more

Tribal Waters - Pool Cleaners Near Me - Phoenix, Arizona

The speed at which Tribal responded was amazing. Brandon called immediately and kept us up to speed throughout the process. Great communication and customer service! Thank you. read more

When we were building our house, Tribal Waters is the pool builder. We worked with Chris to put our plans to paper and he did a great job. Once the pool started Dion, supervisor, kept us up to date on the pool. Yolanda, coordinator, would send us emails and text messages with the timing of each phase. The pool is now complete and it is better than we imagined! Thank you Tribal Waters! read more

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Great experiences! In and out and very expedited service...Brandon helps all the time with pulling product and loading equipment! Top notch service read more

Thanks to Brandon for always jumping in to help assist with any issues! He helped me over the phone adjust the equipment. And will always dispatch someone if we need additional help. read more

My project did not start off well. Thanks to people like Brandon and James it went from bad to good. Thank you Brandon and James for your help getting the project back on track. Without their assistance this would have been a negative review read more

Tribal Waters is absolutely amazing! Nick and Katrina are amazing. Their customer service is top notch. I would use tribal waters again and again. If I ever need another pool built, I will definitely use Tribal Waters. I don't write many reviews but I would highly recommend Tribal Waters! read more

Tribal Waters does an excellent job. They took care of my issues in a timely manner. Katrina did a fantastic job. I highly recommend them. read more

I recently worked with Brandon from the Warranty and Service department on two issues. I received a call from Brandon shortly after calling into Tribal to report my issues. He confirmed the concerns, asked for photos, and called back a few times after letting me know the status and setting expectations on the work. The work was completed as expected and in line with what was stated by Brandon. Much appreciated, Brett read more

Great customer service. Good communication with all staff. overall good experience. read more

We built our pool during the height of Covid and yes we dealt with delays but who didn't during this time. They kept us informed and the pool turned out great just the way we planned it. Called this week to get some warranty work completed and Brandon went above and beyond to get our issues addressed and fixed within a few days. Better yet is we expected to have to pay for labor but to our delight he said there would be no charge. Can't ask for better customer service than that. Would recommend them if your looking for a pool bu read more

Tribal Waters - Pool Cleaners Near Me - Phoenix, Arizona

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Brandon provided great service for stonework that needed repair. I would recommend Tribal Waters. read more

My family and I just completed a build with Tribal Waters. Our project included a completely custom pool with spa, complete landscaping as well as several other features. Before beginning with Tribal Waters, I searched and got bids from several other pool builders in the Surprise, AZ area. While each pool builder was competitive, Tribal Water offered several additional options for a lower price. On top of that, Dewayne (our salesmen) actually worked for the sale. Coming from 10+ years in sales, I appreciated his effort, follow ups and the fact he actually wanted our business. The process took 5 months from excavation to completion, 6 months from the date we made our initial deposit. I will be candid in saying that about month 3 / 4, my patience was lost and I wanted it done. However, through the process, Tribal Waters was communicative and provided updates during the long waits in between steps to the finish line. We experienced several hold ups with shotcrete, concrete pours and with other odds and ends of the landscaping package. However, after speaking to several other people in the midst of pool builds and also speaking with our Supervisors during the build, it appears that the entire pool industry has been hit very hard with demand exceeding supply. COVID made everyone want a pool and the industry was not ready for it. At the end of the day, I am 100% thrilled with my finished project. The pool has every option we wanted and is truly a well built pool. The spa works fantastic and is a great place to wind down a day. The landscaping is on point and the quality of the work, especially seeing it be built first hand, is well done. While there were a few "modifications" to our original design, I am very pleased with the finished product and my family and I have enjoyed many hours outside already, even though it's only a couple of weeks old. My advice - Be patient and request realistic timelines so you are ready and able to accept the process. The finished product was worth the process, even though there were several weeks that I did NOT feel that way. Would I build another pool? Not during a pandemic but when / if the industry returns to a 8 - 12 week timeline - ABSOLUTELY. read more

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