I am currently at tropical smoothie and I have been sitting here for over 20 minutes for one smoothie. Don't get me wrong, their smoothies are really good, but it should not take over 20 minutes for one damn smoothie. This wait is ridiculous. I am not satisfied at all. I am so beyond mad right now I don't even want my smoothie anymore. The customer service here is awful. read more

Went to Tropical Smoothie and can honestly say I won't ever be back. I was the only customer there and 5 employees working. One took my order while the other watched. The remaining three were in the back. I think it was shift a shift change as one was counting out her drawer. The two at the front continued to talk, flirt and goof around. I thought maybe I needed to go make my smoothie myself. Another customer walked in and ordered a smoothie and I thought ok, surely they will start making my drink now. NOPE!!! A third customer walked in and it wasn't until they took his order that the manager asked the girl at the front to start blending and took the boy to the back to count his drawer. My sons smoothie was fine but mine was powdery. I think they like smoking pot a little too much in that joint. read more

Tropical Smoothie Cafe has great smoothies...go with the Jetty Punch! Had the food for the first time today and the buffalo chicken toasted wrap was excellent. In my opinion, this is the best smoothie place around, including the two better known places. Head in before 8:00 AM for a discount on smoothies. read more

You can never go wrong with a Tropical Smoothie Cafe. Love their smoothies specially the Health Nut. Love their wraps too. Service is always awesome especially this location. Glad we found this location on our way from AZ to CA. read more

Tried this for the very first time and man i am hooked. Great customer service. Had my Bahama mama in mins. Would of given 5 star but dining area was really dirty. Other than that keep up the great work. read more

Their product is good,but their service is just ridiculous! The girls take for ever to take orders and to make them. And you would think with all the time they take to make them, it would be the right order. And the floors in the kitchen area is dirty. I would think that you want that area clean since it can be seen by the customers. Unfortunately this is the only location in the Lichfield, Goodyear area. It's probably why they have such shitty service. They know there is no other alternative with the same tasty products. And forget ordering online...they never get it right! read more

So much sugar added in the smoothies. Ordered a buffalo chicken wrap and they smothered it with buffalo sauce until it wasn't even edible. Returned it for a spinach salad which they pile up with greasy bacon. I think they are trying to be healthy but are seriously missing the mark. Service was terrible, the girl at the front looked and acted like she hated working there. read more

Food is good, smoothies are yummy! Service was as good as it can be with one employee the receipt said her name was Diamonqu she's awesome! Good attitude even in an under staffed busy place. Rating low based on bad management for making her work alone. She's the cashier, cook, smoothie maker and everything else. Kudos to you lady! read more

I ordered from the app because I was on a tight schedule. They started it when I walked in to pick it up. Wow!

This place used to be the spot, my friends and I enjoyed coming here often. However lately the customer service has been horrible, they barely greet you and rush your order which comes off rude. The last few times I've been in here it stinks and the floors are sticky and unclean, it's definitely become sub par. They need to work on hiring better personnel seems like a bunch of younger kids running it with lower standards or at least have a manager present. Sad to say it's keeping me from coming here like I used to. I still go because I do enjoy the smoothies and snacks which have become hit and miss, just not what it used to be. read more

Very disappointed - quality control and training needed. Extremely inconsistent. Beware accuracy of app.

Horrible service! 2 people working on 3 customer orders, i ordered online and everyone who got there after me receieved their orders first. I let them know as soon as i walked in my name and that it was an online order. Once everyone received their order i went to the front to see what was going on and it turns out my order was in the fridge the whole time. Now i have a melted smoothie with nothing but peanut butter. Horrible experience time to go to the new smoothie place on Dysart! read more

I like sunrise sunset :) I had a chicken sandwich thingy too thats not too bad too

I loveeee the smoothies here. Some of the food is eh but I find myself craving the chicken pesto flatbread from time to time. I'll even buy the peanut butter granola honey wrap for later. It's so yummy. Only downfall is this place is understaffed sometimes, so I only come in when I have free time. read more

Use to love this place, but since this particular location has gone to twenty four hours, they've really let the quality go. The workers don't really acknowledge you when you come in, you can be standing at the counter for a minute or two before capturing an employees attention, usually because they are complaining about management, gossiping, or texting, the smoothies are super watered down and flavorless, and the wait takes forever no matter how slow they are. Really disappointed, this place used to be my favorite. And I hate that all these teenage employees are just perpetuating the stereotype that young people are incompetent, because they truly truly are here. read more

Floor is a mess! Out of peanut butter what??? Literally what I came here for! Disappointed!

We've come here several times and their smoothies are great! Haven't tried their food yet, however. The prices of their smoothies are very reasonable and their taste is comparable to Smoothie King or Jamba. Check it out if u r in the area! read more

I love this place after a big workout. Service I'd always friendly and quality is excellent. If you're in a hurry this place might not be for you. If they are busy expect a 15 minute wait. read more

Great smoothies. When it's well staffed, I get my food and drink orders right away. Other times when it gets busy, and only 1 person is working, it'll take a while. read more

For a 24 hr place, I'd like to think they'd be ready for customers at all hours of the night. 3 of us got off work and went over there at 3:30am. We couldn't tell if they were actually open because it was dark, the place looked absolutely trashed and we didn't see a single movement inside. If it weren't for the giant banner that said 24 hrs, we wouldn't have known they were open at all. We see a guy emerge from the kitchen because I assume he saw our cars pull up, so we go inside. We order, pay, etc. I ordered a Coke with my wrap, but they didn't have fountains, just bottles. The only bottles I saw were in a tub of what used to be ice hours ago next to the register. I was not aware I was supposed to grab one of the room temperature Cokes that have been sitting there since who knows when and the cashier didn't seem interested in either getting a fresh one or offering a cup of ice. You know what, this is going to take all night, so I'll just break it down: - 2 wraps and a salad took 20 min for the wraps and another 10 min for the salad to come out. - 1 of the wraps was Thai chicken, and there wasn't a single piece of chicken on it. Not like it lacked a decent amount, the literal chicken part was missing. - When told about the missing chicken, the worker who's name I can't recall but weighed about 60 lbs said, quote, "Oh, yeaaah. I knew I forgot that part." He knew and apparently thought no one would notice. The pregnant woman noticed and was not pleased. - I can't tell how many interactions we had with the worker after that, but we did watch him change his gloves maybe twice, in between touching the doors to deliver food, constantly pulling his pants up, making other orders for the other people that came in, etc. - When my friend with the salad became extremely skeptical about the cleanliness of her food after not touching it because of the glove thing, she asked for a refund and while the worker offered a refund with no problem, he complained that he wasn't even supposed to be there. Cool story, bro. Doesn't mean you get to act careless when it comes to basic health code stuff. Salad friend swears the service and everything else is way better midday, but if you're going to be a 24 hr place, it should be consistent. Never again. I'll wait for Jamba Juice to open at 7 from here on out. read more

This place has the best salads and pb milkshake thing!! Go try it!! Staff was friendly and accommodating

Service was friendly, and the place clean. Prices are bit on the high side. I had a smoothe that was large, and good. I also ordered a wrap with chips that was disappointing. It was the size of, and tasted like a hot pocket. Go for a smoothe, but eat elsewhere. read more

Service sucks. Always end up waiting 20-30 minutes just for a shake and sandwich. Better off going to a restaurant with those kind of wait times. Management needs to step it up. Only reason I come back is because Of the healthier alternatives. The surprise location is way better and quicker. read more

Smoothies we chose were great and we got a lot for 5 bucks each, place is nice and quiet and sitting out front is relaxing!

The smoothie said naturally sweetened on the menu. That must be code for add a boat load of raw cane sugar... I was chewing and crunching the little sugar bits within seconds. It ruined the whole concept of drinking something healthy.. Id prefer a real juice shop.. read more

Decent food, but the wait got worse every time I went there, seem to hire an inordinate amount of kids that don't understand the concept of decent customer service, my last trip saw the girl who waited on me proceed to come from behind the counter to literally throw water on her friend, in the process she forgot to take my order and after 35 mins it dawned on me that she had forgotten. read more

Thanks for making me a fake ass smoothie w 80 percent ice. I'm surely fucking refreshed w ur watery ass smoothie

This place is my new absolute favorite!! Every smoothie is sooooo good and so refreshing. I have absolutely no complaints except that I am obsessed and spend $5,51 almost every single day on this place :) read more

This is my recent obsession. I try to come down at least once a month for this. They by far have the best smoothies i have ever tasted. I love the avocolada smoothie which i always get but i recently tried the peanut butter cup and i gotta say i am addicted right now. Wait times can be a bit long sometimes but you can call ahead to have it ready when you get there. The staff is wonderful and everyone is super friendly. Definitly going to be coming back several times read more

I stop in here whenever I'm out of supplies at home for my usual smoothies. Great selection, super fast, and affordable! Only wish there was les sugar in my most favorite flavor. read more

I loveeeee this place, such good food and smoothies. They messed up my order twice in one day though so the third time they said they wrote my name down to get a free drink next time. I have yet to go in! read more

Weird smell in the beginning but you get used to it. The smoothie was dope and that's all that matters plus I was in and out pretty quickly.

Let me start off by saying that the smoothies served here and fantastic and I enjoy them very much, but the customer service was a completely different story. Yesterday I went here to pick up an order that I had placed over the phone, and the experience was terrible on many levels. Even on the phone the girl I was speaking with seemed as if she didn't even care about what I was saying and when I finished telling her my order she just said "Okay we will have it ready when you get here" and I said "Okay thank you." and she hung up. No "you're welcome" or "have a nice day." My parents recently went there, not even an hour before I went to pick up the drinks I had ordered, and they told me how the customer service was horrible, the cafe smelled disgusting, and it overall was not a good experience. When I heard these things, I was concerned, but I wanted to see for myself what the problem with the place was. I walked in to pick up my drinks and as soon as I walked in my parents were correct about everything. The problem with this place was the entire environment. My younger sister and I went in to pick up the order and when we entered, no one even looked liked they cared we just came in and the workers didn't acknowledge us whatsoever. The odor inside was awful and smelled like rotten milk or just really disgusting and expired food. The smell immediately hit my sister and I like Mike Tyson and a ton of pounds. Not only that, but when I went to check out, the cashier who was ringing the drinks up looked like she didn't want to be there and just seemed plain rude. I replied with "thank you" many times to show gratitude but not a simple "you're welcome" in response. She barely even spoke and was very short with what she was telling me and wasn't at all polite. Now, the thing that was even more frustrating was that when I got my drinks back, there weren't any lids for the FIVE kids drinks I had ordered. The girl said they ran out of kids lids and handed them to me and acted as if she couldn't have just put the kid drink amount in regular cups. To me this just shows lacking of problem solving and common sense. It would have been so inconvenient if I didn't have any help with me to carry my drinks. This just shows that very selfish and immature teenagers work here and don't think about others. Luckily, my dad was driving me and I was able to carry the 5 drinks without lids while he drove. The environment and smell has me very concerned on how sanitary it really is inside there, and you should be concerned too. This experience with Tropical Smoothie Cafe was terrible and I don't think I will ever go here again. read more

Tropical Smoothie Cafe - My regular drink I ordered, and the five kids drinks I ordered that were handed to me without lids. - Juice Bars & Smoothies Near Me - Goodyear, Arizona

The smoothies are good, but the customer service is horrible. It's been on more than 4 occasions so I decided to finally write a review. They never greet you with a smile, never thank you have a good day... a coworker of mine went in there late and everything that she asked for they were "out of" conveniently. I've called and placed phone orders and when they are done they just say thank you and hang up. No time on when it's going to be ready just a hang up. They are rude and immature little kids that work there. read more

Had lunch at Tropical Smoothie Cafe. I got the Honey Ham & Swiss Flatbread (plain) and a Hawaiian Breeze smoothie. There were a lot of people in there, but most cleared out shortly after we got our food. The flatbread is simple, yet effective. Warm and soft, with that grilled taste, sweet honey ham, and cheese. It's a good sandwich! The smoothie (pineapple, orange, and non-fat yogurt) was also good, although I think my favorite is still the Jetty Punch (strawberry banana). P.S. Their smoothies are big! When we were leaving I noticed a sign that says they're now open 24 hours. What?? Why?? Who craves smoothies at 2am? I certainly haven't. And they don't even have a drive thru, so what's the point? I just think of it as a lunch place so it confused me a bit. But they do have some quality stuff! read more

I am obsessed with the smoothies at Tropical Smoothie Cafe. The first times at Tropical Smoothie, I would always get the Sunrise Smoothie and today I had the blue lagoon. The blue lagoon consist of blue berries and bananas I know it had a little more butn I can't exactly remember. read more

I really like this place! I like the smoothies better than Jamba Juice actually. The Acaí Berry Boost is my fave. Their chicken pesto flatbread is delicious. I'm looking forward to trying their tacos in the future, which I hear are great. The service is slow, but the staff is always very nice to me. I'd rather have it take a few minutes longer to make a quality drink than to rush through it and just toss whatever in. read more

Awesome smoothies. They take a really long time sometimes though. The cashiers are either really friendly or really grumpy lol it's awesome that they're open 24 hours!! read more

This place is not designed well, there's tables right in front of the cash registers so if a line forms it's all over the place and people are all over the place. Plus it has a funky smell, maybe it just needs better ventilation? Besides that smoothies are ok. Never tried any of the food. read more

Stop by every now and then to grab a smoothie. They are very good. I'm a big smoothie fan. Also like their wraps and sandwiches. Best smoothie the acai smoothie. read more