To start, myself and my partner were first time renters looking to get our starter place in the LB…read morearea. Julie was our first introduction to Jamico, and gave us the tour of the apartment we ended up going with! She was awesome, always reliable, patient, and responsive (we were especially worried because we had never rented before and were a little nervous about all the paperwork lol). We've heard lots of horror stories about management companies, but I'd say Jamico is far from a horror story waiting to happen LOL - quite the opposite! We lived in a pretty old building (over 100+ years old, so beautiful and unique), so there were bound to be times where we needed to schedule maintenance. Anytime we submit a request, it was responded to in a timely manner (never more than 24 hrs without a response tbh), and the maintenance crew was super awesome, quick, and friendly!! Our move-out inspection with Todd was easy to schedule (they were SUPER flexible with time which we greatly appreciated because we didn't have much time to meet...), and it went by super quick. One thing we also really appreciated was that he asked us how our year was at the property, and was genuinely curious about our feedback and opinion. Overall, great management company from the tour to move-in to move-out. Never once did we feel cheated or disappointed with service or process. Thank you guys!!!!

Contracted Jamico to rent my house and it's been a breath of fresh air. They are professional but…read morealso very personable and easy to work with. Would highly recommend them for anyone who wants a hands of renting experience that is fast and practical.

Our HOA transitioned from another property management company to Allstate HOA. As a Board member…read moreat the time, during the search for a new HOA management company, I called Allstate HOA's provided references (they were all Board members in other HOAs in neighboring regions that were with Allstate HOA). These other Board members repeatedly spoke very highly of the quality of service they were receiving from Allstate. Our Board thought it would be worth a shot so we made the jump and signed on with Allstate HOA. What a breath of fresh air and higher quality of service compared to the property management company we left! (the difference was literally night and day!). Armando Castillo was our primary point of contact as the property manager during the transition period for the first 6 months or so and he was amazing in helping our HOA get on the right foot. He was very responsive to email and always was on top of things. Even after I eventually stepped off the Board and become a homeowner in the complex, Armando continued to always provide excellent advice and referrals to trustworthy and highly competent contractors. I'm very happy that I was able to help our HOA transition to Allstate HOA Management.

Allstate HOA Management has truly been a game-changer for our community. Instead of chasing down…read moreanswers or wondering when things will get done, everything is handled efficiently and communicated clearly. Calls and emails are returned promptly, projects move forward smoothly, and the board always knows where things stand. A great example of their leadership was our elevator modernization project. Allstate guided every step -- from vendor coordination to budget oversight -- ensuring the project stayed on schedule and within budget. The end result improved reliability, safety, and property value for everyone in the community. What sets them apart is how proactive and detail‑oriented they are when managing vendors, timelines, budgets, and follow-through. They don't wait for issues to arise; they plan ahead to prevent them. As a homeowner, it's reassuring to know there's a management team that's responsive, organized, and genuinely invested in our community's success. Allstate HOA Management has made HOA living far less stressful and far more efficient -- a partner we truly value.

Angie was awesome with helping me get into our new rental…read more Real property management made the whole process a breeze and got everything taken care of for me very quickly.

I would strongly caution anyone considering renting from this property and management company. My…read moreexperience with Real Property Management in Long Beach has been extremely frustrating and unprofessional. After moving out of the unit at 3951-3056 Howard Ave in Los Alamitos, I completed a walkthrough where I was told I would not be charged for cleaning. The apartment was completely emptied out -- it's a very small 2-bedroom, 1-bath unit with no garage after the property removed garages to build ADUs. Despite this, they are now attempting to withhold my security deposit with questionable charges such as "junk removal" and cleaning fees. It is now day 22, and I still have not received my deposit back or adequate communication. Multiple calls and emails have gone unanswered. On top of that, tenants had to deal with ongoing construction, parking issues, maintenance problems, and constant disruptions while living there. At this point, I am preparing to pursue the matter in small claims court due to what I believe is bad-faith withholding of my deposit. I recommend future renters document everything carefully and know their tenant rights before renting here.

I have spent the last 4 years living at a property that J and P Realty have managed and I have…read morenothing but positive things to say. Most if not all of my interactions be it over the phone or in person were with Sandra. She was always happy and professional and always asked how my young son was doing. If there was ever a maintenance issue, it was resolved either the same day or very next at the latest. Believe it or not I looked forward to dropping off my rent check because she and I would always talk for a few min about families, holidays etc. I moved out of the property due to the need for a bigger space. I think J and P and their staff are top notch in my opinion. Nick F.

We've never had a bad experience in the almost 3 years we've been dealing with J&P. We only…read morecommunicate with Sandra and anytime there's an issue or maintenance needed on something we can't handle. Someone is at our door step to help. Like clock work! We've dealt with big corporate property managers and....this experience is 10x better.

If there is one thing I can sum up to describe how I feel about Concept 360, it would be that I…read morefelt they can protect my property. I am an out of state landlord who had fired my friend who couldn't do a job at managing my property. Then I switched to Concept 360 through a referral from an old colleague and everything was just right. I should have gone with Concept 360 in the first place, but you live and you learn, and it's just never too late to make the right choice. I spoke to Robin Reed first and then got to know Will Reed. Now, I directed all my communication to Dana Parsons. Dana understood my situation and provided solutions. We worked together to manage the tenant-landlord relationship without rocking the boat too much. I really appreciated what Dana has done. All in all, I felt that I can go back to my busy life and be assured that I am in good hands (like the Allstate commercial). Nathan Vo

12 years Yelp Elite Member and I am pointing this out in hopes that you will read my entire review…read moreto make sure you are aware when considering a rental unit. When dealing with this Property Management company, please make sure that you ask questions and read everything - the listing, their emails, Application, and more importantly the Lease Agreement. They will loosely use the term Security Deposit but what they really mean is a Holding Deposit. They will even say it is Earnest Money, which this term is only for Real Estate property sale. If you are serious about considering a rental property, I suggest that you review the lease prior to handing over the "Security Deposit." Just as I have explained above, they will call it a Security Deposit and if you do not like the terms of the Lease Agreement, they will keep the Security Deposit. They say, as they explained in my original post and is below, that the money provided is "Earnest Money" and will not be returned because they took the property off the market. Rightfully so, but they need to disclose that upfront and in writing and not take the entire "Security Deposit" worth one month's rent. A Holding Deposit is typically only $100 to $300 (from past experience). Additionally, when you provide the "Security Deposit" which means the Holding Deposit, they do not provide request an acknowledgement letter to be signed stating that the money will be kept if the rental does not go through. Nor does the receipt did that as well. In any case, the "Security Deposit" was handed to them, and they took two weeks to provide a copy of the Lease Agreement. It is not a standard agreement that majority of rental use. It has a lot of language that is one sided. Yes, we have renters rights but because it is a contract, I can see you'd have to go to court to fight some of the terms in the contract. Obviously, this is speculation. Please do note that if you were to take legal action against this property management company, there are provisions that state you will have to pay their legal fees. That was my main red flag, but all the untraditional additional fees like administrative fees, not being present if they need to access the apartment ($250), and so forth. It's one page. On top of the $38/month to use AppFolio app to pay for rent when my previous landlord, it was free. These items add up and rent is expensive to begin with. Be smart. Don't hand over money. The Lease and the Security Deposit go hand in hand and submitted at the same time. It's not Security Deposit first. Like they say, scammers usually try to rush you over the phone with a sense of urgency. This is the same. Make sure you are covered, and trust your gut instinct. A few people have messaged me after my original review and said it happened to them too. Don't be fooled. Why would you be penalized if they took down an apartment from any listing prior to having a lease signed? Because you already gave them the so called "Security Deposit." All they have to do to change this is call it a "Holding Deposit," and give the least upfront to potential renters. Then they wouldn't be doing anything unethical. If I didn't have contract knowledge or common sense, I'm sure I would've been dupped. I just wish property managers who hire this company know their practices and even look at the lease agreement they are providing potential tenants. Yes, it'll protect you too as the owner but it just doesn't seem right given people who rent really don't have that much money to give away. PS. Their comment to my previous review, which all of this is now edited, is incorrect. Please research further in regards to the terms they will use and know your rights. What's right, what's wrong, what can they do, what they are not allowed to do, and more importantly what's legal, what's illegal. It is funny to see that their comment was really to find out who I was versus, "I'm sorry for the misunderstanding." That gives you the whole story on their customer service skills and intentions. Their good intentions are for their clients, obviously. Be nice, have more properties to manage. I wonder where the "Earnest Money" as they call it, goes to? To them, or to the property owners. LOL

Julia Shi is a professional and knowledgeable property manager of RPM Choice. She cares for both…read morethe owners and tenants and listens to their concerns and takes cares of what is needed to be done. She informs owners of what is needed to improve the property and tells the owners the pros and cons of the improvements and why the improvements need to be done. When tenants report of an issue with an appliance or the heating or air-conditioning, she takes of it; if a new appliance or new heating/AC system is needed she informs the owners. Julia, also, responds to emails and phone calls timely and patiently. I appreciate her and thankful that she is managing my condo.

This is not a good company to use. RPM will find you an unqualified tenant just to get their quick…read morecut in pay. I was not aware that you need a business license to be able to rent out your house and RPM never mentioned it to me when I hired them. When something goes wrong with the property, she has her own people doing the repairs and charges you more than the job requires. After non renewal of property managing their contract, Julie filed a form with the city business compliance division for non business license for residential leasing income. She is a whistleblower! I have all my city permits for my house and ADU, but if you do NOT, do not take a chance to hire her. When she collected her Zelle cash payments, I am sure she didn't report that to the IRS. Be warned.

They are very efficient and communicative. Claudia is kind, helpful and easy to reach!read more

I have contacted them multiple times, sent emails and I get no response back. For a group that is…read morecontracted to lease out property's I dont see how they offer a great service if they are not available to assist potential tenants. Dont bother calling their main line, no one ever answers. Horrible service! I was interested in a condo that have posted. If their service is like this there's no way I would want them as a property manager!!

Professional, but beyond that very easy to work with, and kind when I ran into problems. Francisco…read morewas quite simply extraordinary as well as kind, especially compared to previous realtors who didn't bother to return my calls (one of them put a rental listing on the sales market the morning after our meeting!)

Samira Uti works here as an agent. She showed us a property on Broadway and Bonito in Long Beach…read more She lied and straight up made up facts about this property. Be wary of working with Samira Uti. Be wary of renting from landlords Tom or Larry who own multiple properties in Long Beach.