My first time coming here, the first time I came here the woman working (I think she was a manager)…read morewas very honest about an issue I was having underneath my car, which I really appreciate it. My second oil change here I worked with Jordan I really appreciated him taking the time to answer some extra questions and check something again under my car even after the oil change. It was really kind and respectful. I appreciated his service and work ethic. Jordan displayed really good work ethic and customer service! The service is pretty affordable (you can find coupons online which is nice)

I came in for an oil change that was advertised as a 10-minute oil change. When I arrived, I was…read moretold the technician was working alone because his tech had called out, so the 10-minute guarantee couldn't be honored. The service took significantly longer than promised, the tire pressure check couldn't be completed because the machine wasn't working, and I later discovered that the wrong oil filter had been installed on my vehicle. While I understand that unexpected issues can happen, those are all important parts of the service you're paying for, and using the wrong oil filter is especially concerning. Overall, the employee provided great customer service, but the overall experience did not match what was advertised.

I've been coming here for many years, bringing all 3 of our vehicles to get oil changes. It used to…read morebe good. Now it's overpriced and the people who work here are not honest. I'll never take my vehicle back to a shop/mechanic who isn't honest. Wife took the 4Runner in recently to get an oil change, after sitting in the bay for over 10 minutes with no work being done, they gave her some excuse about having problems with the skid plate and that theres not being enough screws to mount it. She calls me and I talk to the guy and tell him, "Well you guys did the last oil change so if the screws are missing it's on you". He blames it on employees who don't work there anymore but ensures me there's still 3 of the 5 left so I tell him to mount it. She gets back after home after 45 mins at the place, what happened to 10 minute oil changes? I go out and check the skid plate only to see it's barely hanging on with 1 screw. Check the oil and it's half a quart low. So for an almost $100 oil change, they shorted me on oil half a quart and lose the mounting screws for the skid plate and not once did they offer to fix it. No discount on the oil, no offering to order new screws, nothing, they just BS'd their way through it to get the sale. Ended up having to go to the dealership and order new mounting screws for the skid plate which cost $20 and had to buy a quart of oil to top it off so in all, this oil change cost $135 and some change. After almost 10 years of getting my oil changed at this place I'll be going somewhere else from now on.

Once again I received GREAT service from this location, thank you Michael and Eric for going above…read moreand beyond, helping me get the best price for the services needed in addition helping me research how to change my km to miles (LOL) so much fun, its working just fine and you took the time to show me so that I may know for the future. Thank you, its so rare to find genuine customer service, STRICKLAND you truly have an asset to your company, please recognize these 2, they were awesome.

Honestly love going here; the guys are always quick to respond, friendly, helpful and fast. I'm…read moreold, and less capable than I once was by a bunch, but I can go home feeling confident and even happy!

This place is fantastic. They fixed my broken windshield wiper for free and have helped me out…read moreseveral times with different issues. They are fast and do a great job. Friendly and very helpful. 5 stars!

The mechanics here are awesome!…read more Came here on a Sunday morning after buying a used car. Of course, I wanted to fix everything! The mechanics were very transparent about everything and made it a very easy process. They walked me through their recommendations and helped me understand what needed to be fixed with my car. Would highly recommend! Come by, especially if you want a quick oil change! Great bang for your buck!

Came in for a routine oil change and left genuinely impressed. Shawn and Kaleab handled everything…read moreat the Chambers Road location, and from the moment I pulled into the pit, the service felt attentive and unhurried -- even when things got a little complicated. They flagged that my coolant needed to be exchanged, which turned out to be my first one on this vehicle. It gave them some resistance -- my car backed up pit three and created a bottleneck they had to work through. Neither of them made me feel like an inconvenience. They communicated clearly, kept things moving, and made sure I felt like a priority throughout. That combination -- honesty about what your vehicle needs, patience when the job gets tricky, and a crew that doesn't cut corners when you hit a snag -- is exactly what you want from a quick lube stop. The stay-in-your-car format adds to the ease, but the real value here is the people. Best for anyone who wants fast, reliable service without the upsell pressure or waiting room dread. If Shawn and Kaleab are your technicians, you're in good hands.

This Grease Monkey has been my go to place for many years. This time I needed a tire rotation in…read moreaddition to the routine oil change. As always they were efficient and professional. I appreciate them noting additional maintenance that is recommended but not demanding that those recommendations be done immediately. I'll be back for sure.

Came in looking to get my terminals fixed. The employee working on my car offered me a variety of…read moreoptions allowing me to choose the best choice for my car. He was ultimately able to get it fixed and running in less than 10 minutes and on top of that I wasn't charged a single cent. I plan on returning if I have any future mechanic issues.

-I come to Ken's for integrity. When things are confusing and I need to know exactly what's wrong…read more Personal Example: A suspicious Chevy dealer told my wife that the check engine light says the issue is a catalytic converter and it costs 2,000, but Ken's Auto Service finds the O2 sensors are not properly connected.

Originally thought I made the wrong choice. Seemed that advisors were curt and seemed to talk down…read moreto me as if I didn't understand anything about cars. I chalked it up as a bad day and went back for actual work. Seems the first day was a bad day and things were much smoother. Got all the necessary work to keep my jalopy on the road and will return to them. Good prices. Competent service and actually the service advisors were quite educational and friendly. Everyone can have a bad day I'm glad I saw that and went back to Ken's

This Midas location is great. We have taken our vehicles in for service several times and they have…read morebeen very fair with prices. This last time they mentioned that our tires on our Jeep Wrangler were getting worn down. We asked for some prices to replace them and they gave us a few options that met our needs. We went ahead with the tires because the price was as good or better than competitors. We reccommend the Midas on Smokey Hill and Buckley highly.

I went in for a $55 oil change and was there for nearly two hours. This same service typically…read moretakes about 20 minutes elsewhere. I was told my oil filter housing cap needed to be replaced at $85 because the previous shop had overtightened it and it would likely crack during removal. I specifically asked them to remove it while I watched. It came off smoothly and cleanly, with no cracking. I was then told it was "leaking" and had a "hairline crack." After they ordered the part they said it would be $80 to replace it. While waiting, I told them my husband felt that price was excessive and that we did not want it replaced. I was told it had already been done. Immediately afterward, they offered to reduce the price by $20. I requested the old part. Upon inspection, there was no crack -- hairline or otherwise. This experience felt like clear upselling and pressure tactics. The shifting price and sudden discount only added to my concern. I expect honesty and transparency when servicing my vehicle, and I did not receive it here. I cannot recommend this location.

James and the staff at Les Schwab are the best! I was met by James just as I pulled up. Told him…read morewhat I needed and he was on top of it! It was one of, if not the best experience I've had at any shop I've ever gone to. Keep up the great work guys! In today's world it's almost impossible to find solid people and businesses. James is solid and so is the Crew at Les Schwab on Quincy in Aurora Co.!!!! Thanks James, you and team rock!!!

My husband ran over a nail on his way to work, and he called to make an appointment. Same day…read moreappointment available and when I got there with the truck, they took it back and had the tire repaired in less than 45 minutes. I appreciate the services that Les Schwab provides and the speedy repair.