Buyer beware! I cannot express enough how much of a nightmare my experience with TX Autogroup has been. As an out-of-state buyer who purchased a car through Car Gurus app, I trusted this dealership to deliver a quality vehicle. However, from the moment I received the car, it was clear that I had made a terrible mistake. Despite the Car Gurus app giving my 2011 Panamera an "Overpriced" warning, the dealership refused to budge on the price or even offer any assistance with shipping. It should have been a warning sign, but I foolishly trusted the salesperson's assurances that the car was in proper working order. It was anything but. Within minutes of taking the car for a drive, I noticed major issues. The battery was faulty, the wheels were misaligned, and the tires were dry-rotted and of different brands, causing problems with the all-wheel-drive system. The oil pressure sensor was also malfunctioning, and 3 of the 4 door latches needed to be replaced. It cost me over $6,500 in repairs just to make the car functional, and I still need to spend another $2,000 on new tires to make it safe to drive. To make matters worse, the dealership's response to my complaints was completely inadequate. They offered me a measly $1,000 settlement, which was an insult considering the amount of money and effort I had to put into the car just to make it functional. It's clear that this dealership only cares about making money and has no interest in customer satisfaction or doing right by their customers. I would strongly advise against purchasing a vehicle from TX Autogroup, especially if you are unable to inspect the car beforehand. They have no integrity or commitment to customer service, and they are only interested in scamming you out of your hard-earned money. Save your money and yourself the trouble and go elsewhere. read more

After years of searching... I finally found the vehicle I have been hunting for years. I naturally thought when something is too good to be true... it's because it's not. I must admit. After seeing the beautiful pictures and n their website I was even more skeptical. It just seemed to good to be true. I scheduled a test drive making an appointment and flew in from Dallas and not only did they have the vehicle ready and waiting for me upon arrival, to my surprise it was exactly as advertised. I was very skeptical about buying online sight unseen because I've been burned before but to my amazement this was the most pleasant experience I've ever had purchasing a vehicle. The salesperson and whole sales team were very welcoming and I cannot say enough about Tx Auto Group. I drove home with out any issues and they had me out within an hour of my arrival. The sales manager Greg was very helpful and I couldn't believe how easy the process was at this establishment. Thank you Tx Auto Group for the good business and the professionalism. I couldn't be happier with my purchase. All my friends and family will be receiving a recommendation if they are ever in the market. Ps I hardly ever leave reviews but you guys definitely deserved one. read more

The Salesman Jay made the entire process seamless. We started online with an immediate reply to my inquiry, a quick pre-approval, and honest upfront prices before I ever came in. I arrived to a nice, welcoming facility full of friendly, smiling faces. Jay was prepared for our meeting, and had the truck all shined up ready for a drive. The test drive lasted as long as I chose, and was enough to ensure this truck would be reliable. Jay was accommodating to my every request. I decided to look at some numbers. They matched what I was previously told, and I even got a 3-year bumper to bumper warranty, including my lift kit. So far, I am happy with my purchase, and I hope this business supports their customers as well as they treat new ones. I would recommend checking this place out; not only for the inventory, but for the people as well. read more

I had an outstanding experience working with Marcus Martin when purchasing my 2018 Volkswagen Atlas. From start to finish, he made the entire process smooth, stress-free, and actually enjoyable. Marcus was professional, patient, and incredibly knowledgeable. He took the time to answer all my questions, made sure I understood every step, and never once made me feel pressured. What stood out the most was his honesty and genuine care--he truly wanted to make sure I got the right vehicle for my needs. The 2018 Atlas is everything I was looking for, and I owe that to Marcus listening and guiding me in the right direction. His customer service is top-tier, and he goes above and beyond to make sure you leave satisfied. If you're in the market for a vehicle, I highly recommend asking for Marcus Martin. You won't be disappointed! Edgar read more

When my cousin was shopping for a used car last month, she asked me to help. I didn't have any experience with buying a used car so I asked around and a former coworker recommended we check out TX Auto Group. So after perusing their website we decided to stop by and see if we could schedule a test drive for a couple of the cars she liked. Robby was the guy that we met that day and he was extremely helpful with both info on the cars and the pricing and what I really appreciated was that he wasn't pushy at all. We decided to check out some other dealerships anyway but after dealing with aggressive sales guys pushing overpriced cars we ended up coming back to TX Auto Group and buying her car from them. Overall pretty good experience with Robby so he's currently looking for a newer model Suburban for my wife read more

If you want a premium vehicle and a seamless experience, you need to go to TX Auto Group and ask for the dream team: Israel Trevino and Greg Mitchell. I just purchased a 2015 BMW 740Li, and the service was nothing short of world-class. Israel Trevino is an expert who ensures every car is 100% road-ready; he personally made sure mine had a fresh oil change and a brand-new battery before I left the lot. On the numbers side, Greg Mitchell was absolutely relentless. He worked incredibly hard to secure the financing, making a complex process feel fast and smooth. Greg didn't stop until the deal was perfect. If you want a sophisticated car and a team that actually fights for you, Israel and Greg are the only names you need to know. 10/10 Highly Recommended! Joseph M. read more

I purchased a Porsche Macan from Texas Auto Group. The entire process was online...I live in Austin and found the vehicle via Car Gurus. The vehicle was delivered to my home without a test drive. Marcus Martin was the sales guide that assisted me from the beginning to after the delivery. Daniel was the finance expert that arranged the loan and warranty for my BEAST of a Porsche. Both were acting in my best interest at all times (something that was unexpected, to say the least). Not only am I thoroughly impressed with the integrity and transparency of this organization, I will be back to make a second purchase within the next year because of how much I trust them. Thank you, Texas Auto Group for taking such good care of me!!! read more

BUYER BEWARE: 30-Day Delivery, 10-Minute Breakdown, 3-Year Nightmare I paid $70,000 for this Aston Martin from TX Auto in Houston, TX. It was represented as inspected and in proper working condition. Delivery took over 30 days instead of the promised 3. Within minutes of receiving the car, it broke down and would not restart after I stopped for fuel. TX Auto took it back, returned it, and said it was fixed. It was not. Nearly 3 years later, the car still does not run, and I have had to hire attorneys and pursue legal action to try to get a resolution. No one should spend $70,000 and end up with a car that failed within minutes of delivery. This was my experience with TX Auto. Buyer beware. read more

I just wanted to say Thank You to Alex Hernandez and the whole team at TX AUTO GROUP for putting me in a car. Alex made it soooo easy for me to obtain a vehicle. I am confined to my home so my family drove from San Antonio Tx to Houston Tx on Saturday to go pick up the vehicle. He made quite an impression on my family to where he was welcomed to come to our home if he ever visited San Antonio if he were in the city. I also want to thank Terry Hernandez for referring me to the dealership that went above and beyond to assist my family and I. Thank you to the entire staff at TX Auto Group for helping us! read more

Great service, great experience! If you are looking for a used vehicle come to TX AUTO GROUP. They have a wide variety and so many options to choose from. I was amazed at how friendly everyone in the office was and helped me find exactly what I was looking for. I was assisted by Sean and cowboy Ken- Ken showed me a couple of vehicles and I finally picked one that caught my eye. They were very patient with me since I am very picky. I am so happy with my new car and I would definitely recommend TX Auto Group to all my friends and family. Thank you for making my experience memorable! read more

The consultation and the atmosphere during the viewing and test drive were outstanding. Yuliana took excellent care of my questions and answered each one. Yuliana and her Team were able to explain the technical details of the various features clearly and convincingly. All details were recorded in the contract, and we quickly reached an agreement. Many thanks to Yuliana for selling me my dream car. It's now my third Jaguar, and as Jeremy Clarson said about the F-Type: Engine in the front, drive to the rear and a big smiling piece of meet in the middle read more

i want to thank alex hernandez my sales associate here at tx auto group i was looming to up grade my s560 i found one one there website and called in to make an appointment alex had the vehicle ready keys in jand for the test drive he help me get top dollar for my trade and also secured my finance and got me a great rate and monthky payment i will be referring my family friends and co worker check this place out and make sure to ask for alex hernandez he will sell service and satisfy you thank tx auto group !!!!. read more

I had such a great experience with this dealership! Everyone was super friendly, professional, and helpful throughout the whole process. The car was exactly what I was looking for and everything went smoothly from start to finish. Huge thanks to Mr. Greg for going above and beyond to help me out -- he made the experience so easy and enjoyable! Definitely recommend this place to anyone looking for a trustworthy dealership and great customer service. read more

I was in the market for a vehicle for myself and a vehicle for my daughter a gift I want to thank TX Auto group family and especially Alex Hernandez my sales associate for great customer service on trying to follow through knowledgeable patient and very helpful I'll be sending my family and friends and anybody I know in the market for a vehicle check out TX Auto group Houston you won't do this disappointed ask for Alex Hernandez he is the very best read more

I have been searching for the right place to purchase G-Wagon and came across Tx Auto Group. I cannot tell how easy the process was the moment I stepped into the shop. Sean greeted me and answered all my questions. With no doubt, I was very pleased with my purchase. If anyone is looking for somewhere where you can trust the people, service and quality of cars..definitely check these guys out!! They even gave me a free oil change for 2 years. read more

The best car buying experience anyone can ask for! Highly recommended!!! I saw the BMW M5 online and after talking to the dealer, I booked a flight from Las Vegas to Houston bought the car and flew back. The whole buying process was super quick. Car was exactly as described and the owner Sean could not be more nice and honest! If you are looking to buy a car, don't look anywhere else. I promise you will be very impressed with them! read more

I was referred to T x Auto group by a close friend, and I am glad I took her advice. Not only was the car selection great but the staff was professional and really knew their stuff. Jordan Diego helped me decide between and Audi A4 and a Beamer, after going back and forth about replacement part and tire prices we ended up going with the BMW. Great deal , friendly environment and good financing deal as well. I highly recommend !! read more

I found this car online. I called in my sales associate was very knowledgeable and extremely friendly. He set an appointment up upon arrival at the dealership. He had the keys in hand car ready to go. I took it for a ride came back. Got me approved within 30 minutes. I was going down the street in my car on my dreams. I want to thank TX auto group for my car buying experience and the car in my dreams thank you guys very much. read more

Looked up a car online and was interested so I decided to make a call and inquire about the car. Mr. Alex Hernandez answered and helped me book a last min appointment and help me test drive and helped me with the whole process. I cannot stress enough that I highly recommend you shop with them a when you do please ask for Mr. Alex. I'm def going to be a returned customer. They did a great job and overall a great experience. read more