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    Ulta Beauty

    3.4 (208 reviews)
    Open 10:00 am - 9:00 pm
    Updated 2 months ago

    Services - Ulta Beauty

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    Meghan S.

    PRODUCTS 5/5 CLEANLINESS 5/5 SALES ASSOCIATES 5/5 MANAGEMENT 1/5 This Ulta location is always so clean and always very friendly. Me and my mom came to get a few skin care items and just wanted to browse with makeup. We can do the bare minimum with makeup so we were struggling a bit trying to find her correct color for concealer. Without having to ask or bother anyone the sales associate Icon (I believe that's his name) came and said please let me help you all because that color is not right LOL! I love that because you need honesty and guidance when it comes to makeup. He was so amazing we ended up getting his information because we want to book him for upcoming events and we thank Ulta for hiring such a phenomenal associate for us to now use in our personal lives. We came there for skincare and left with many items just because of the amazing hospitality and great customer service. My mom is a director for a financial institution so she was gifted with a few virtual gift cards from the company, our cashier was Crissy (wears glasses petite with straight hair) she was so freaking nice and patient with us due to the many gift cards however after scanning the gift cards she accidentally selected cash for the remainder of the balance instead of debit/credit card and she asked for assistance. ********This is why I am giving this store 4 stars. Not because of Crissys mistake instead it's because of the manager (Jacinda or Jacinta). She walked up didn't acknowledge us or speak to us but makes the comment "What's up with all these gift cards?" to Crissy and the other associate who was standing there and she said this loudly in front of us. Not sure what she was insinuating but it was very unprofessional. She then proceeds to try to figure out how to correct the issue. The thing is the entire time Crissy was apologetic because the process took about 35 minutes but the manager was nothing but condescending and constantly belittled Crissy the entire time to the point it made us very uncomfortable and I even felt bad for her. I understand teachable moments but it takes nothing to be kind and take over an escalated issue without embarrassing someone. Crissy apologized non-stop which I understand accidents happen but the kicker is when Jacinda says "Did you even ask them for their ID?" That is very odd because we have never had to show an ID using a debit card in person (totally understand for pick up) also considering the fact we have already been standing there for 20 minutes and already gave our name and contact number before starting the transaction so we could use our points. It came off very distasteful and ruined the incredible experience we had there. To add insult to injury after she corrected the issue (well made Crissy correct it while talking to her as if she was a toddler) she didn't apologize thank us for our patience didn't say anything although we were there for 30+ minutes for this issue. It's shameful when the associates have a better attitude and apologetic behavior than their higher up. The associates are amazing but the manager is definitely a dark cloud and it's honestly sad because we were bragging on the store before she made a small error very uncomfortable for both the employee and customer. However hopefully she sees this review and take the criticism and becomes a better example. With me being a supervisor at a financial institution I understand that mistakes occur but being teachable and patient with your employees is how you grow and learn from mistakes not by belittling, being condescending, and trying to humiliate someone especially in front of customers!

    Omotoke O.

    This Ulta was cool but they didn't have a bunch of stuff on their shelves. So I would check on the app or website before hand if they have what you want in stock first. But other than that they were very nice and helpful

    Chandra J.

    This is probably my fifth time at this ulta and the first time I was not impressed by their service. I was looking around for an acne cream, moisturizer, and serum. I hunted to find someone to help me and when I did he suggested a lot of great products that were super expensive. Told me that it is $40 now or $500 later for botox. I understood what he was trying to say, but it was not very helpful in trying to find products for me. I ended up finding and buying a number 7 serum and cleanser. Also, I bought an acne cream, which I hope will help with the random spots that have popped up lately. At check out I was not treated the best as when I asked about my total--which was $40.99--I was looked at rudely and told that with my coupons and the sale that was my total. When I tried to ask again I was given the same rude answer. Overall I just did not feel like I received the best service, which sucks as Ulta has an amazing selection of products, always had some great sale, and a great rewards program. I am unsure when I will be back to this Ulta based on the service I received.

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    7 years ago

    For anyone looking for their stylist JAMIE, I have moved across the street to Hightower Salon!

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    Page 2 of 6

    Ask the Community - Ulta Beauty

    Review Highlights - Ulta Beauty

    Sarah thank you for working your "magic" I love the new cut and color!!

    Mentioned in 17 reviews

    Read more highlights

    Irina Kanash Skin Care

    Irina Kanash Skin Care

    4.7(45 reviews)
    3.5 mi
    $$

    Irina is AMAZINGGG! She is the only one who has been able to fix my skin. I came to her with a face…read morefull of acne, my skin felt dry, lifeless and I was waking up with a new acne every single morning. I had tried a wide range of products, you name it I have tried it and nothing was helping. Since the time she has started working on my face I have actually seen REAL RESULTS ! I am no more getting any new acnes, and now we are working on getting rid of the marks that the acnes have left. It's a slow progress, but I can actually see the marks lessening... more importantly every time I leave the clinic, my skin feels so full of life, soft, fresh, and breathes well! Check the progress form left to right ! Besides being an amazing skin specialist she is also a wonderful person!!! Thank you so much Irina, you are beautiful inside out and deserve a million starts xx

    I am very glad that I found Irina a few years ago. I had oily skin and acne. I changed 3…read moreestheticians because there was no result. I found reviews from other girls with the same problems as me on yelp, and they recommended Irina's treatments. That's why I made an appointment with her and have been her client ever since. Irina's treatments have a good effect on my skin, now it looks healthy and smooth. She gave me useful and valuable dietary recommendations that also helped me cure acne. She is a wonderful person and a highly professional cosmetologist. I like her energy, decency and professionalism. Highly recommend!

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    Irina Kanash Skin Care
    Irina Kanash Skin Care - Irina Kanash

    Irina Kanash

    Irina Kanash Skin Care

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    Las Colinas Dermatology - The LCD Team at the January 2023 Open House

    Las Colinas Dermatology

    3.7(31 reviews)
    0.6 mi

    Will not recommend this medical practice to anyone given that they take health issues as a joke…read more Avoid this practice to save you from misdiagnoses. Had a really bad experience with this clinic. My first visit was virtual and the medication prescribed did not work. Was asked to provide pictures prior to the visit which were not even reviewed by anyone based on the questions that were asked. So I scheduled an in person visit with the nurse practitioner as a follow up. There was no attempt for a thorough diagnosis. Generic triggers like weather and stress were given as findings. I sought a second opinion and the doctor performed required tests and laid out treatment options. That is what we expect from any medical practitioner. The two visits were a total waste of time and money with incorrect diagnosis.

    Dr. Black is INCREDIBLE!!! She is very experienced and knowledgeable. I never feel rushed or…read moreembarrassed to ask her questions. She gives me that confidence. Whatever we discuss, she explains thoroughly and will even draw pictures or write down information so that I have a better understanding. I also appreciate that they have prices for me on whatever I'm planning on doing so that way I'm not surprised. Plus, she's from Louisiana so you know she's cool. The staff is nice. The nurses get back with you soon if you have any questions and are helpful and kind. The office is clean. They do sell products there, like SkinCeuticals and EltaMD. A display in the waiting room even has testers. My only warning would be that it could be tough to get in for an appointment, especially with Dr. Black. I think this is a sign of how popular and in demand she is. The staff tries to accommodate as best as possible and will even call if there are cancellations (if requested). I'm very pleased with my experiences here and look forward to being a lifelong patient.

    Photos
    Las Colinas Dermatology - Display inside office

    Display inside office

    Las Colinas Dermatology - Our Medical Assistant's Desk

    Our Medical Assistant's Desk

    Las Colinas Dermatology - Alison Black, MD and Cheryl Sundlov. PA-C

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    Alison Black, MD and Cheryl Sundlov. PA-C

    My Amazing Looks - Our signature facial is a procedure involving a variety of skin treatments, including: steam, exfoliation, facial masks, peel...

    My Amazing Looks

    4.6(25 reviews)
    3.5 mi
    $$

    Yourim is the best. She is incredibly knowledgeable, warm, and overall cares for your personal…read morehealth. I scheduled an appointment with her for a microdermabrasion facial. She helped me identify some sunspots I was not aware of and gave solid advice on how to treat it. The facial was very relaxing and efficient - my skin cleared right up the following day. I had never had eye lash extensions before mostly out of fear of what it would do to my natural lashes. After reading the rave reviews, I decided to give it a try. Yourim consulted me now only on the difference in her method, but expectations. She was very diligent in the entire process. I'm overall satisfied with the investment. I highly recommend her!

    This was my first time working with Yourim at My Amazing Looks…read more Staff & environment: Yourim was friendly and her studio was clean. She wore a mask and gloves during the appointment, which I greatly appreciated. I was confused on the booking website and booked the wrong service type, but we were able to correct this the day of the appointment after she texted me with no issues. Service: The appointment was for a microdermabrasion facial - $130 for 45 mins. For what it costs, I was a bit disappointed that the appointment, aside from the actual microdermabrasion (~5 mins), consisted more of a 4-5 step skincare routine - applying cleanser, applying mask, applying lotion. Application of the mask and sitting in the mask took up most of the appointment time. Extractions, hot facial steam, face/neck massages were not included. Overall: Reading some of the reviews now, it seems that Yourim is more commonly booked for eyelash extensions, rather than skin facials. If I'm ever in the market for an eyelash tech, I'd be happy to check her out again. For facials, I may have to check elsewhere.

    Photos
    My Amazing Looks - A customized Signature spa facial service includes a deep pore cleanse, conditioning, exfoliation, facial massage, masque and moisturizer.

    A customized Signature spa facial service includes a deep pore cleanse, conditioning, exfoliation, facial massage, masque and moisturizer.

    My Amazing Looks - Facial Infusion generates a 30-day collagen production increase high performance products however the facial infusion always ...

    Facial Infusion generates a 30-day collagen production increase high performance products however the facial infusion always ...

    My Amazing Looks - Facials, Irving Texas, Eyelash Extensions, MicroDermAbrasion

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    Facials, Irving Texas, Eyelash Extensions, MicroDermAbrasion

    Ulta Beauty - hair - Updated September 2026

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