Roxanne's maintains an impressive selection of various comfort-brand shoes, as well as a section…read morefor ballerina-specific necessities. The staff there was friendly and helpful. Unfortunately, there is little room to look at this selection and comfortably try any shoes on. In fact, it can get downright claustrophobic and crowded, which makes for a very unsatisfying shopping experience. The overall quality of the shoes is good, but you had better be prepared to pay for that quality because the prices are extremely high. I would recommend Roxanne's if you are looking for ballerina shoes and tights for your little girl, or if you are in need for some sturdy slippers for some at-home lounging.

Friendly staff, probably high but nice people. Noticed a $10 upcharge on Birkenstocks... when asked…read morethat was just what they charge.

Very disrespectful and disappointing display in their front window…read more U.S. FLAG CODE United States Code Title 4 Chapter 1 §8. Respect for flag d. The flag should never be used as wearing apparel, bedding, or drapery. It should never be festooned, drawn back, nor up, in folds, but always allowed to fall free. I hope this store takes the time to educate themselves on the U.S. Flag code to show proper respect to our nation's beloved flag. It really does mean a lot to many, many people.

Beautiful store, with great quality products not found in the other downtown stores…read more Why the 2-stars? Customer service. My sister and I walked into Romp yesterday afternoon while on a shopping spree downtown. I specifically brought my sister in because she has been missing her favorite shoe store from downtown Santa Barbara since moving to SLO. She immediately fell in love with a pair of boots and with a couple other items. We were greeted once when we walked in, but never attended to or acknowledged after that. There was one single other customer in the store who was trying on a pair of shoes and making a purchase. We perused for about 10 minutes, ooohing and ahhing over certain items and were very interested in trying on a few pairs of shoes. Unfortunately, we weren't deemed worthy enough of attention from the sales lady, who ignored us the entire time. We left the store without being acknowledged or thanked for our visit. This was an extremely sour taste to be left with and we both agreed that driving down to Santa Barbara for our high end shoe purchases would be worth it, rather than being ignored and not helped.

If you're even thinking about updating your wardrobe, go to Shoe Palace. The selection right now is…read moreactually unreal. They have Juicy cutout sets in stock from XS to Large and yes, matching bottoms included. That alone is hard to find, but on top of that, EVERYTHING is 25% off. Not just a few items... literally everything. The variety is what stands out the most. You're not digging through leftovers or random sizes -- it's a full, well-stocked selection with pieces that are actually current and styled right. If you know, you know: finding a full set in your size, on sale, without sacrificing style is rare. This is one of those moments where it's worth going in before it's picked over. 10/10 worth it.

Probably more store I've ever been to and walked in music was blazing loud no problem with that but…read morethen when I wanted to ask for a pair of shoes, I waved my hand a couple times so I asked for help and when the girl came up to me and she said next time please don't yell at me to get my attention while I'm talking to my supervisor I said OK no problem walked out zero respect, horrible customer service and the young lady that works there is disrespectful.

This store is amazing! I was shocked at just how big a selection they have for the size of the…read morestore. Way more than any shoe store I've been in before. I was helped right away and tried on lots of pairs of sandals before landing on a pair.

Amazing customer service and selection! I was greeted at the door and immediately tended to. Their…read moreassociate knew their products and was immediately able to recommend a few pairs of shoes.

I've visited several different locations on my off days and found that this store probably has the…read moremost stock of any. The staff is excellent, and so are the selections. Thank you, Stacy, for helping me pick out some fresh shirts.

Very clean store. Employees were very kind and super helpful. They did a great job with labeling…read moreand kindly enforcing social distancing. Great variety of shoes and a decent variety of clothes in a store of its size.

This store really does a great job of being a great local vendor for mid to higher end value…read moresneakers. I happen to search for some sneakers for my wife that at least had some purple in the coloration, and some clearance ones showed up at this local store. I turned up about an hour before closing and not one, but two kind salespersons helped me search the store. We went thru most of the clearance racks, and the sneaker sections, and at first found nothing. For some reason, the sneakers were displayed no where near where they normally should be. While it took awhile, they were a bargain, and my wife loved them, and I got two pairs. They were New Balance brand which also had nice thick comfy soles. If one wants discount sneakers at outlet prices, this is far better than driving to the Oxnard Outlet area. In addition, they did honor giving a new customer discount, thus saving even more.

This review is mostly a criticism of DSW as a whole. I visited this particular location a week and…read morea half ago. DSW advertised "25% off almost everything." After trying on several pairs of shoes, I brought two pairs to the front with the intention of purchasing one of them. They were different brands, so I figured it was pretty likely that at least one qualified in the 25% sale. The employee working that day (at least the only one I saw or spoke to) let me know neither one qualified and freely admitted that the "almost everything" was really not accurate, pointing to just a couple of sections where there were shoes on sale. Thanks for false advertising, DSW. Beyond this bad start, the shoes I selected from the clearance section (which, mind you, were not inherently outside of the 25% off sale) had a purple sticker, indicating they were 30% off the price listed on the box, which said $63.99 (see photo). When I went to check out, I learned this was a mistake -- the shoes rung up at $84.98. Finally, I have donated shoes many times and had accumulated $35 in rewards prior to this visit. Instead of being able to use all of this credit towards my purchase, I was only permitted to use three rewards at a time -- even though they are tiny ($5) and have expiration dates. This was a first for me, and while I briefly asked for clarification, I did not feel like getting into an argument with a store employee. This experience was a disappointing one. Truth be told, my last few visits at DSW locations in the Bay Area have not been good. I think the business is simply going downhill.

Moe was very helpful and gave me a great deal on some Hoka shoes. Thank You Moe, we will be back.read more

I went in a few times in the past and had a great experience but recently not so much. The great…read morething about going in was that staff always helped figure out a good shoe option/s as experts. Recently I went in looking for a shoe, no one approached me to help, the effort was minimal and there was a suggestion to purchase it online on their site. The thing is, if I wanted to purchase online I wouldn't have bothered driving 30miles watch way to get to the warehouse. The other thing is, that they did have a newer version of the shoe and a different employee had to step in to put two and two together to pull a pair out of the back. Quality of service has definitely declined, pretty disappointing. I of course ended up purchasing shoes online from the actual manufacturer instead.

Mirjam helped me style a basic wardrobe piece I brought into the store. She found a few items that…read moregave me several coordinated looks. I appreciate her sense of style, her very honest opinions and her talent. Ambiance is my favorite store!

Love Ambiance. The store is darling, the fashion is amazing and the staff is wonderfu! Everyone is…read moreso helpful! Mir is simply delightful! I am a non shopper, Mir makes it fun and she is very honest about how clothes look on you! Simply put, she is the best!