I dropped off 3 pairs of pants to be altered and paid $75. They only altered 2 pairs and stole the…read moreextra $25 from me. Do not go here unless you like to be ripped off. This is terrible service. I have no idea how they managed to scam their way to get good reviews.

Been going here for 4 years for all my dry cleaning and tailoring. She's helped me take in pants…read moreand skirts that were too loose around the waist and also sewed a hood on my jacket. She's the best!

After a week on the road with four of us, we had a bit of laundry when we stopped in San Francisco…read more La Post was across the street from where we stayed. We dropped off our laundry, went sight seeing and had it back that night all folded and perfect. It was a small thing, but it made our trip so much better. Thank you!!

I had a very stressful experience with this business over Memorial Day weekend. I dropped off…read moreseveral important items (suits, shirts, and dress pants) weeks ago for dry cleaning in preparation for my master's degree graduation trip. When I came to pick them up on Saturday (May 24), I found a note on the door saying they were closed for the entire Memorial Day weekend--despite their Google and Yelp listing showing that they were open. No website, no online update, and no way to know in advance. I had even commuted in just to pick up my items. After leaving a review, the owner called me and agreed to meet on Memorial Day to let me pick up my clothes. I truly appreciated her making that effort, but she was clearly annoyed, and I was told I was "lucky" to get my items because she had cut her trip short (though not because of me). I explained that as a former business owner myself, I know how important it is to keep posted hours accurate online. She said she didn't know how to update Google and Yelp and that she usually relies on other customers to do it for her--which I find concerning for any business. Another thing customers should be aware of: the fine print on their receipt states that they're not responsible for items after 30 days. The owner appears to take that policy very seriously and mentioned that she reserves the right to dispose of items if they're not picked up within that time. That's not something most people think to check, and with such limited hours, it can be a challenge to get in and retrieve your belongings in time--especially if no one answers the phone or updates closures online. I'm thankful I got my items, but the overall communication and attitude left a lot to be desired. I hope they take this as constructive feedback and start keeping their Google and Yelp hours current so others don't go through the same frustration.

I work at a medical office and we use this place for work...patient gowns and shorts…read more Super fast...and folded perfectly and clean smelling convenient downtown location by the stockton tunnel

Left an all white shirt that got aperol spritz all over it. They completely cleaned it and did an…read moreincredible job. Super nice guy helped me and it's a solid place. Will definitely come back again. And they did it for $15!

I called them today (Jan. 7, 2022), and they confirmed they had closed this location permanently as…read morethe landlord refused to lower their rent. They have moved to 1528 California St in the Polk Gulch neighborhood.

A sleeve of my suit got caught by a sharp object and was torn in about size of two quarters. I was…read morenot sure if the jacket could be saved or not so I googled for nearby alteration this place popped up. The lady who worked in the front told me that she was sure if it could be fixed but would ask her boss. I went back to the place a few days later to pick up the jacket and got my jacket as it is shown in the attached photo. I was like, "you could have called me and just told me that you guys couldn't fix it." The lady started to flip out and yelled at me saying "you wanted to fix it!" Right there on, I knew what was coming after, so I just paid the due and left the place without arguing. Avoid this place for any alteration job.

My go to less expensive dry cleaner in downtown SF. Unfortunately, I just learned they're…read morepermanently closing on April 28, 2023.

I'm surprised by the negative reviews here. My bus always goes by this place and since it's near…read morework, I decided to bring a long neglected silk skirt for dc two weeks ago. The skirt was cleaned and ready the next day after 4:00 PM. They even fixed the elastic waistband (which was terribly twisted inside the skirt) and sewed back the label without my having to ask. Service was quick and fast. I don't have any complaints.

I went looking around the neighbourhood for a place that would do clothing alterations and what a…read morepain in the butt trying to find non-wedding ones! I managed to locate Marvel Cleaners, in walking distance to me, and headed over on one of the days they list on their site for when a tailor is available. A really awesome lady came to help me and she gave me a private spot to change into the pants I needed hemmed. She was super fast on pinning and I gave her a few instructions for the changes I wanted, since it was a bit more complex than just shortening them (redo the tied parts on the bottom, plus move some of the buckles up instead of cutting them off). She gave me an estimate of three days which was way faster than I was expecting. I came back on the appointed day, and the same awesome lady looked up my order and got my pants out for me. They were perfect, it was exactly what I was hoping to see: shortened, ties still around the bottom of the legs, and buckles lifted up a tad! I tried them on when I got home and they fit just the way I wanted. Between the price, the speedy service, and the super friendly staff, I'm keeping this place on my list for whenever I need repairs or custom tailoring.

absolutely horrible experience. I dry cleaned a Chanel classic pink vest and skirt suit They lost…read moretwo of the buttons from the vest. Found one button. and would not replace second even after they told me they would. They refused to give me their insurance information which is required by law. The real kicker is, it started out as a pleasant experience but drastically changed when management found out. I was a person of color. all of a sudden the credit card machine didn't they demanded I go get cash. this is clearly a mom and Pop shop that thinks bigotry and not abiding by the law is OK.

Always a great experience. Jindi always does her best to accommodate short turnaround items, and…read moredoes a great job with hems and minor alterations.

Jindi is amazing and would recommend anyone going. She is super friendly and made me feel very…read morewelcome and has reasonable prices for her work.

Do not take your alterations here at all costs…read more The tailor is unqualified to perform basic alterations and will gaslight you into thinking you're blind instead of accepting responsibility for improper work. I asked her for a basic hem on a satin dress and she destroyed it - took off over 3 inches more than was measured and sewed an uneven hem that is now impossible to correct because there is no fabric left. Instead of listening to my concerns and offering me a refund, she screamed at me and told me my dress was "too cheap to care about" (it's an expensive Simkhai dress with the tags on lol?), I was "crazy," and she "had no idea what happened." Completely unprofessional and unacceptable behavior by a business. I am now out over $300 for a dress I'll never be able to wear.

Prompt and thorough cleaning of my wool sweaters and sport coats. Friendly and professional service…read moreas well. Five Stars using a 0-5 rating system!