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    Unseen Hours Training

    5.0 (2 reviews)
    Closed 7:00 am - 5:00 pm

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    11 months ago

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    Fitness 19

    Fitness 19

    3.0
    (47 reviews)
    0.4 mi

    I have been a member since the first day this location opened, and I continue to be impressed by…read morehow well it is managed. The manager and staff run the facility with professionalism, consistency, and genuine care for members. The gym is extremely clean -- there are always three staff members on the floor actively sanitizing machines, wiping surfaces, and keeping the bathrooms and showers spotless. My wife and I were members at Equinox for several years, paying nearly $400 a month, and the difference is night and day. At Equinox, the staff were often rude, and the machines and locker rooms were cleaned only every few days. Here, cleanliness is continuous and visible. Of course, like any gym, there are members of all ages and backgrounds, and not everyone is equally neat -- especially in the locker rooms. But the staff here address issues immediately. They take pride in maintaining a clean, safe, and comfortable environment. For the level of service we receive, the membership price is extremely reasonable. I also use the spa regularly and have been very happy with it, even though some members occasionally ignore posted rules. The staff still handle these situations professionally. My wife and I come five times a week, and we truly enjoy it. I highly recommend this gym and want to thank the manager, staff, and floor team for keeping this place clean, welcoming, and enjoyable.

    As an active member, I expected either access to the facility or a clear explanation for why access…read morewas being denied. I received neither. On June 10, 2026, I attempted to use the Fitness 19 Rolling Hills Estates location as an active member. My membership barcode is 1927181071, and I have successfully used this location approximately ten times previously. Upon arrival, a front desk employee informed me that staff were "supposed to stop" me and denied me entry. When I repeatedly asked for an explanation, none was provided. A manager and an individual identified as the owner became involved, and I was ordered to leave the facility. I have documented disabilities, including a traumatic brain injury, major neurocognitive disorder, hearing impairment, and facial paralysis. I informed staff of these disabilities during the interaction. Despite this, I was treated as though I was behaving improperly and was told I appeared to be "laughing." My concern is not simply that I was denied entry. My concern is that I was denied access without explanation, treated differently than other members, and refused any meaningful information regarding why staff were "supposed to stop" me. I am requesting a written explanation for the denial of access and a review of any notes, restrictions, alerts, or instructions associated with my membership account.

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    Fitness 19
    Outside temp 10:35am
    Outside temp 10:35am
    Gym temp 9:46am

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    Gym temp 9:46am

    Unseen Hours Training - healthtrainers - Updated August 2026

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