Some jerk on eBay tried to scammed me …read more The people at the post office was very helpful in giving me the proof I need to get my refund.

Do not drop off packages here! They go missing and never get scanned after dropping off. I'm taking…read moremy business to another post office. This one is a scam post office; 3 packages went missing in less than 30 days. Stay away.

Came here during my lunch break and aside from 2 other customers, I was seen quite quickly. I was…read morealso able to secure parking right in front of the entrance too. Thought I'm pretty sure this place becomes a battlefield an hour before it closes as I came here to pick up a package I didn't get a chance to sign for (and the closer post office near me didn't have it). AC goes pretty strong here and you can get passport errands done here as well. There's PO boxes and a self service station if there is a crowd waiting or if you want to be more introverted. The ladies working there were nice and efficient. No complaints from me.

Line gets super busy around 4:30pm... so come before that time. It was super busy when I went. The…read moreline moves slow and the staff are trying to keep up. Use the self service station at the entrance if you don't plan on waiting.

I've been here when it's fisted and I've been here when there's no line and the service has been…read moreconsistent throughout all of the years. Sometimes it's really grudging and the customers can be giga buffoons, but I've had no issues myself. Workers are efficient and I can go in and out ASAP. They have PO boxes here and some outgoing mailboxes outside too. They also have stamps and other postal goods for sale too. I've mailed stuff from here, picked up items from here (though for international ones I've had to go further for some reason), I've returned items through them, all's good. Also just a word of the wise, I've seen and been in car accidents in front of this post office. People are trying to speed through the plaza or stupidly try to park in front of the post office to quickly drop something off and it's a busy shopping plaza, and they get scuffed. Unfortunately, the post office can't release any camera footage if you do get scuffed.

Reliable, friendly, and efficient. the staff are always helpful. Couldn't ask for more, highly…read morerecommend!

Hello, my friend, how are you today? I'm reading all your…read morestories, they're written on your face You forgot your heart and what it's got to say Hello my friend, how are you today... 5/5 Service Jennifer is very cheerful. Got in and out with stamps and smiles from the workers. I'd stop here anytime for any mail service needs. 5/5 Postage They have a lot of stamps options for you to pick from. Boxes and envelopes, next day to regular service. 4/5 Parking It can be tight when it's crowded as parking is limited. Street and parking lot parking available. If you need to send a letter to a friend stop by this post office. Psalm 98:3, God bless

My regular mail carrier is awesome. Never have any issues but when he's out, I get all these…read morehorrible mail carriers who don't pick up my daily scheduled orders. We have been having rain, leaving my packages in the rain. Today only taking some of my packages & totally over looking the rest. It's right in front of my door. How do you freaking miss the packages? This is unacceptable. I would give NEGATIVE STARS if I could.

I recently visited my local United States Post Office near downtown Covina for the first time, and…read moreI was actually kind of excited about it. The building itself has a really charming, old-school feel to it. It's not modern or flashy, but in a good way. It genuinely feels like stepping into a little piece of the past, which I appreciated. They open at 8:30 a.m., and while there was a short wait and a line, that part was understandable given the holiday season and the fact that many transactions understandably take time. What really stood out was the young Latino gentleman with glasses working the counter. I didn't catch his name, but he was incredibly efficient, patient, and had a genuinely good attitude. As someone who doesn't regularly use the post office and needed to send certified mail, I definitely needed a bit of guidance, and he handled that smoothly. You could clearly tell the difference between customers who come in regularly and people like me who needed some direction, and he treated everyone with the same level of respect. He honestly deserves five stars on his own. That said, the overall experience lands at four stars for me. I was a bit surprised by the cost of certified mail, which came out to around $11, and I'm not sure if that's standard or holiday pricing. I also noticed he was on his phone calling the Covina main office, which made me wonder if he was trying to get backup. During the holiday rush, having only one worker feels like a lot to put on one person and can slow things down for customers. I'll absolutely be back since this is my local post office, and I'd happily update my review if staffing improves. Overall, it was a solid first experience, and that employee truly carried it with professionalism and a great attitude.

This post office is rarely crowded which makes it a great location to handle all of US Mail items…read more Employees appear to always be happy to serve, friendly and very professional. The office is always fully stocked with anything you can possibly need to take care of your business. Parking is avail in a small private lot and/or on the street

I understand the previous reviews about the long waits, and how people can get frustrated when they…read morehave to wait longer than usual. I didn't experience that today because coming I was helped by my rep, who provided valued service in helping me ship my package. As someone who doesn't use the PS a lot I often have questions about packing and wrapping, so I brought extra items to help with the process. The rep, Lynn, not only offered to help wrap the rest of the package, but also was patient in answering my questions about shipment date and tracking. I'm glad I was able to experience such a positive interaction with her and will be utilizing this service and location in the future. Hopefully they can find more people to man the counter, because a line did form after I left. But inpatient people will also be a problem in any business and that shouldn't fault the reps.

5 stars for the great service employees ALWAYS offer customers for all postal services…read more It has been my experience that lines move efficiently, the office is always fully stocked and clean. Parking can be a challenge at times, as the lot is small.

They're understaffed so it's hard to blame them, but Irwindale branch almost always a long wait…read more Add to that the roulette we play with the postal workers here. I've been in m as many POs across the country, and there's one here dho must rank amongst the meanest and surliest anywhere. Her firing is long overdue.

I had just bought stamps online, but after my first round of Christmas cards, I realized I didn't…read morehave enough stamps, especially since this year I decided to send cards to my family in Canada. (FAIL). Even though I hate going to Post Offices in person (why the reason I bought stamps ONLINE), I decided to quickly go while I was at work. I originally was going to one in Azusa, but realized there was one closer to me right off of Irwindale Ave. From the photos and other reviews, I realized this would be a tiny Post Office and looked on Google Maps to see where I could park. Other than the tiny parking lot, it looks like there is plenty of street parking, but just read the signs for the street sweeping days. LOCATION: The post office is located east of Irwindale Ave and on the north side of Calle del Norte. Irwindale Park is on the south side. I arrived just before 10:30AM and there was one spot open in the small parking lot (WOOHOO!). As soon as I walked in there was NOBODY there! Two ladies were eager to assist me and answered all my questions. I was literally out the door within 2 minutes. That was by far the greatest experience I've ever had at any USPS office. Note that they are open from 10AM to 4:00PM and they just close between 2:00-2:30PM for their lunch break. 116/100 Reviews for 2016

Lee was so caring and kind!…read more I had bought the wrong stamps for my wedding save the dates and she was so patient, gave us advice, and went above and beyond to make sure my save the dates did not get damaged. Will be coming back here to mail my wedding invites and hopefully she is there again!

Horrible employee with horrible customer service and attitude…read more She was closing that's why she couldn't answer a simple question to a client that needed her help because the other lady/employee didn't speak Cantonese. This employee pretended she didn't hear the lady asking her a question over and over again, so I got close to this employee and yelled at her, asking her if she was deaf and she replied no!! I'm closed! and walked away. I said where does it say you're closed?. Your sign say next window only. Anyways it doesn't matter the customer is asking you for help and you're just ignoring her. She came back yelling at me saying, are you blind?! Can you see the sign? And picked up the sign and threw it at me, I said no I'm not blind! I see the sign but the sign doesn't make you deaf does it? Have some manners at least to your own people. The other employee even asked her what's wrong with you, when she threw the sign at me. And didn't reply. I asked to speak to her manager and obviously the manager wasn't there so they gave me a number where no one answers and you can't even leave a message. This type of behavior is not acceptable. I hope someone can help me find the right person to report this inhumane behavior.

thank you Panch for all the help and amazing service! I live in Azusa but will always come to the…read moreGlendora location.

They refuse to scan my packages, I can't count how many have gone missing after dropping them off…read moreor them getting picked up. This place went downhill 3 years ago when new management took over. I paid for priority 1-2 day shipping $45 bucks and they are not delivering it for 5 days now. Incredible. Everyone there is so rude and unhelpful when I call in. They want to take your money but don't want to provide good service. I'm going to phase them out and use ontra* and up* because it's just too much to deal with. Oh and my mailman has completely changed his attitude too over the last 3 years. No one is happy.

GREAT and friendly service offered by ALL the employees every time I have visited this location…read more Employees go out of their way to make everyone feel welcome and appreciated. The better is always very clean, well-maintained, and fully stocked with supplies. Parking is readily available in the large, private parking lot.

I honestly don't know how this office is still even open. I don't use FedEx that often and I was…read moresupposed to send the package back to spectrum. Spectrum advised me to show them the QR codes and the shipping center would pack, label and send my products back. To start, I walk in and see staff just walking around and some just talking to each other. I'm standing in line with six employees present at the store, all of them refusing to offer help. There was one person at the counter helping someone else. So i figured I would just wait. A young lady that happened to walk in and get in line behind me, and an older asian employee Immediately ran to a register and called her over to help her. The lady said but He was here first pointing to me. I advised him I've been waiting. His face turned to disgust and He proceeded to chastise me because I was waiting to close in line, which I have no clue what that meant. I showed him the QR codes and advised him what I was advised from spectrum. He says they don't do that there they don't package items. Huh??? That is exactly what the store is for. I would've been good with him just advise me but rather he's talking down to me and rude like I'm wasting his time. He was no help at all and I honestly can't fathom how FedEx offices operate with staff like this. The employee was Bernard. older asian with glasses