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US Post Office

1.5 (63 reviews)
Closed 9:00 am - 5:00 pm

Services - US Post Office

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Needless to say, the plant inside looked like Chinese salad.
Christie-Clarie C.

Zero stars wasn't available. These people toss packages onto your driveway almost without stopping their van. Even boxes marked as fragile get smooshed. And don't even try to call these people or go by. Calls never get answered and complaints leave you traumatized.

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9 years ago

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9 years ago

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10 years ago

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14 years ago

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12 years ago

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10 years ago

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10 years ago

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7 years ago

Visited them several times concerning a delivery problem. They never called back as promised many times. Very unhelpful!

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9 years ago

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8 years ago

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11 years ago

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9 years ago

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8 years ago

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17 years ago

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10 years ago

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12 years ago

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11 years ago

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16 years ago

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16 years ago

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10 years ago

So many problems with this particular branch.... and there is nothing much one can do unfortunately!

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17 years ago

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11 years ago

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11 years ago

Helpful 2
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Ask the Community - US Post Office

Review Highlights - US Post Office

I avoid the San Rafael Post Office - always go to San Anselmo.

Mentioned in 3 reviews

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The UPS Store

The UPS Store

3.8
(63 reviews)

This store can get surprisingly busy. That said, I had 3…read moreitems to post, 2 going to Santa Rosa, 1 to Colorado. I was considering USPS, but given their current orders from the White House to intentionally slow delivery of mail, and experiencing issues with USPS every time I need to mail something as well as their lazy workers who flat out refuse to pickup outgoing mail where I live...the lamest excuse on the planet for this was the carrier claiming he is "too short" to properly check the boxes for outgoing mail. Last month I sent out my insurance bill, just to see how long it would take, the nearest sorting center is in Petaluma about a 20 minute drive one way from where I live. Due to the intentional delays, it took USPS 7 days to pickup my mail from their blue street box about a mile and a half from my home, drive it a bit over 20 miles to Petaluma, sort it and drive it back the same way to deliver my mail less than 3 miles from where they picked it up. This BS caused my payments to be late. Fortunately the business dealing with my late payment was understanding and did not add a late fee charge to my account. I'm so glad I chose UPS, they delivered the Santa Rosa packages the next day (today - Thursday). I have little doubt the Colorado package will be delivered before Monday. It used to be that USPS employees took tremendous pride in their efficiency, it did not take much to throw a wrench into that system - no thanks to greedy corrupt officials. I know UPS has had their issues in the past, I don't know about their current reputation, I just hope they continue to bring the A GAME I just experienced. The clerks were friendly and efficient even though they were clearly swamped. Thank you to all the employees who worked so hard to get my packages to their destinations within a remarkable time period to boot! I will return. A big NEW YORK raspberry to USPS!! Neither rain, nor sleet nor snow can keep them from making their deliveries, but a POS President and the head of USPS can and did taint the reputation USPS had going for over a hundred years. Pathetic.

Rude attendants at counter, very impatient with a simple request to send a document. No Amazon…read morereturn kiosk (you have to wait in line for someone to scan your qr code). Bad internet connection in store. Loud music while you wait.

US Post Office - postoffices - Updated June 2026

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