A great business a super fair price and a great owner The Best - many thanks - I give my experience with this business 5 stars

Awesome service! I have a 2013 Miele canister vacuum that was in need of a tune up. Not cheap but I know it was done correctly!

I brought in my Riccar vaccuum cleaner as the motor had stopped running. The owner was cordial and his son working the front desk was as well. The owner knew what he was talking about and in a few days it was ready. It wasn't inexpensive, but I had been with another business up in Auburn that lost my business due to being unethical, so all in all it was a good business transaction. My vacuum also works AMAZING!! read more

Excellent service and work. Fixed a small vacuum problem for free. Also clean my vacuum at no charge.

Howard is very knowledgeable and approachable! The store has a great selection of high quality vacuums. I have learned it is best to purchase a high quality vacuum as they last longer, and over time is less expensive than buying lower quality product. Go see Howard, he will share the information and is low pressure, so you can think about it and do your research, then go back and he does a quick efficient process. Let's always support small local business! read more

I'm a very happy and satisfied customer. This family owned business has exceptional customer service. I appreciate them and I am thankful that I came across them. The owner goes above and beyond to make sure you are satisfied and they only carry quality vacuums. I appreciate being treated with care and consideration. I will definitely be using this store for as long as I can and I highly recommend this little shop to all of you! Thank you for such a wonderful product and such absolutely quality customer service. Leslie. read more

I came in looking to replace my ancient upright with a nicer canister vacuum. Got excellent service from the owner, Howard. He straightforwardly explained the differences between the models (which gelled with the research I had already done) without any pushiness or pressure. He assembled the vacuum for us in store and explained its features. He even threw in a free package of filter bags with purchase. Given that they offer service in store rather than farming it out, I will probably bring my vacuum here should anything go wrong (hopefully not anytime soon). read more

My central vacuum had gone out right before thanksgiving..talk about a nightmare. Panicking before guest arrive I quickly found this hidden gem on Yelp and gave them a call. They sent out a technician on thanksgiving day and replaced my old central vacuum with a new one in less that 45 minutes. Highly impressed with the whole process and very thankful. Thank you again Howard! read more

Vacuum & Sewing World - Clean install. Very happy 5/5 - Appliances & Repair Near Me - Roseville, California

First time I used these folks. Very good service at reasonable price. Howard is sincere and extremely knowledgeable. Absolutely will use again if ever needed. read more

When I walked in with my 10+ year old Dyson DC14 Animal that wasn't spinning or previously serviced, the technician diagnosed exactly what was wrong with it and the cost to repair it at $180, including a full reconditioning and disinfecting. With this model, the clutch and band connections from the brush to the motor wear out. At first I was a little sticker shook at the price, by considering a newer model is 350-450 and made in China with cheaper parts that would break down faster whereas my model was made in England with better parts, it was worth the cost. They disassembled it, cleaned everything, replaced all filters, Bands and brush, disinfected the tubes and canisters My dyson runs perfectly now and is back to dominating my rugs and carpets!! read more

THESE PEOPLE ARE SCAMMERS...AVOID AT ALL COST! Yesterday my mom and dad took their carpet cleaner to be looked at because it was no longer sucking water. The man that helped them said it would be $140 just too look at it and it's probably the motor. My parents said no thank you and that they would take the carpet cleaner to Tim their son in law to look at. The guy was very rude to my parents. Without even plugging it in he said it was the motor. How could he have possibly known it was the motor without even looking at it? He couldn't! My mom took it home and looked at it and realized there was a plastic part she forgot to put on the bottom of the cleaner. A simple fix! What a scam this place is saying it was the motor to an elderly couple just to take their money. I would avoid this place at all costs. This is not a place I would reccomend to anyone! read more

I'm visiting my cousin in Sacramento and wanted to get her a vacuum cleaner as a house warming gift. I didn't have much knowledge of what to purchase and the gentleman who helped me was extremely helpful and informative. He explained to me the differences in suction level and answered all my questions thoroughly. I got a great product which I felt so proud to gift to my cousin. read more

Vacuum & Sewing World - Shop owner :) - Appliances & Repair Near Me - Roseville, California

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Seniors beware! Recently a senior took a newer style Kirby vacuum to purchase a belt. It was obviously a very new machine with no apparent problems. When asked how much it would be to replace the belt (a 10 minute job) the senior was told "oh no we would also have to service your vacuum-a minimum of $100. The clerk said you probably know how to do it. If not not check out YouTube. So much for customer service for our seniors-or anyone else read more

Outstanding customer service! I called, told Howard what I needed and what I wanted. He checked his stock and yippie, he had the central vac available. One week later I'm a happy owner of a top of the line Riccar central vac. Howard personally came to the house and quickly replaced my ancient central vac. He even placed it in an alternate location at my request. The man knows what he's doing! He has won my business and my respect! read more

Vacuum & Sewing World - Awesome central vacuum! Very happy with our purchase. Thanks Howard! - Appliances & Repair Near Me - Roseville, California

Whatever happened to decent customer service? If you dare to walk into a store these days with a complaint, it seems that you are met with defensiveness, hostility, and rudeness. All it takes is a kind word that expresses concern, and the customer feels cared about. This is not difficult! And as far as quality of products is concerned, this is yet another concern. We purchased a SEBO vacuum from Vacuum and Sewing World, which was twice our budget, because it was touted as being the best and needing the least amount of servicing and repairs. So disappointing! Sadly, during the couple months we have owned this vacuum, it has needed more attention and more bag changing that any other vacuum we have owned for over a two-year period. Plus it puts out nasty fumes and we have to wear masks to even operate it. Having to take it apart and deal with clogs has added more anguish for someone who has bad dust allergies. Never again! In the future we will definitely do more research and seek out respectful and polite and caring customer service and a machine that actually performs as it is professed to do. read more

I brought in my Mother's sewing machine, a sacred family heirloom that my Father had given my Mother on her 18th Birthday. It was returned to me 2 weeks later with a STICKER stuck to it! A magnet would have sufficed if you insisted on advertising. Instead, you have lost future business from family and friends. This is a priceless antique to me and now I'm spending time using Goof Off and rubbing alcohol to get this f*ing sticker off!!! read more

Vacuum & Sewing World - A sticker on my machine - Appliances & Repair Near Me - Roseville, California

Originally came in here last year to pick up a new vacuum for my wife not knowing anything about vacuums. Howard the owner took his time to explain the differences and features of the various models on the floor, super laid back and not pushy at all. He ended up on convincing me to give the Miele U1 upright a try, long story short my wife loves it. Good store and good vacuum! read more

I have used Vacuum & Sewing World for repair to my Miele vacuum cleaner on numerous occasions. My last visit created suspicion when the analysis was needing a new hose and complete reconditioning. Left the store researching an alternative vendor. My good fortune was finding Meissner's Sewing & Vacuum only 2 minutes away. Meissner's merely cleaned out a blockage and fee was a quarter of the quote given by Vacuum & Sewing. Delighted with my discovery of Meissner's for my needs but regret ever going to Vacuum & Sewing. read more

I've been meaning to write this for the last week; what a great store to have in Roseville! Our whole house vacuum cleaner was not working and it appeared nobody in the area had anything available on site. I called vacuum and sewing world in Roseville and to my surprise the person who I spoke with (Howard) not only was very knowledgeable but had the parts in stock on a Saturday. Turns out Howard and I had more in common than I thought, he's actually one of my neighbors as well, so not only was I able to get a great deal, get the parts I needed, but was able to support my neighbor in his local business. I wouldn't consider going anywhere else! For those people that have a one star review on here, they obviously don't know a quality store; they should be lucky that we actually have a store like this that we can go to in Roseville... read more

Just called and dealt with the owner Very helpful, had parts in stock, also took machine apart to get me part for same day. Thank u, will return and recommend read more

The vacuum cleaner guy is nice, The sewing machine guy , not so. Dishonest and argumentative. Paid to have something fixed and it was not. Too long a story to go into. Don't trust me read the response to the reviews - defensive and never accepts responsibility read more

I needed my Dyson vacuum repaired. I checked Yelp for a good place to take it. Howard, the owner gave me an estimate and explained the problem. It was repaired on time at the cost quoted. The vacuum was also cleaned and buffed, roller replaced. Britney called me to let me know the vacuum was repaired and ready for pick up. Great service, reasonable fee and comes with a warranty! I will use them again! Thank you both, why can't all businesses be like this? read more

We had a great experience working with Vacuum & Sewing World. My central vacuum unit went out and within 24 hours of visiting the store, I had a new vacuum unit installed! Howard Kent was the best! Quick, efficient and super friendly. Thank you Brittani too for your help and expertise in selecting the right unit for our home. Love supporting local businesses. Definitely highly recommend! read more

Best service ever! I took my broken sewing machine in for repair and decided it was time to buy a Pfaff sewing machine. My broken machine was repaired at a reasonable price and quickly. The owner sold me my new Pfaff (love it) and trained me in how to use the machine. He was very helpful and said he was available in the future for any help I will need with my machine. read more

Impressed with the level of service and knowledge of products. I did not come out with the vacuum I went in for, but thanks to excellent advice, came out with the best vacuum I've ever owned. I can't attest to longevity yet but initial impressions exceed all expectations. Thank you Mr. Kent! read more

I went into the store two times and both times the make owner was less than warm and friendly. I felt unwelcome there.

Sewing and Vacuum World is a great local business with exceptional customer service. Howard, the owner, really knows his business and his product. He took a 30+ year old Bernina 930 that I had bought on Craig's list and serviced it to make it look and work like new. I was in the market for a new vacuum cleaner, and had done research on quality brands such as Miele and Sebo. I'm done with the typical throw-away-after-two-years popular brands. Since I was in the shop already, I thought I'd at least take a look, maybe learn more, and see what they had to offer. The selection of vacuum cleaners is very impressive! This is the only place you will need to go to purchase a vacuum cleaner. Howard helped me make a decision by asking about my vacuuming needs and providing expertise product knowledge. I ended up with a Sebo Felix that was on sale. I am pleased with my purchase and happy to support a local, family-owned business. Also, I wouldn't make such a big-ticket item purchase on the Internet because I need to know that I have local support should anything go wrong. Plus, with the sale - it was a really great deal! I was very pleased with the service and the kind, courteous treatment I received from Howard, his daughter, and employee. They really care about taking care of their customers. It's nice to know I have a local shop with friendly folks that can provide me with all my sewing and vacuum needs. Thank you, Howard! read more

I'm currently in the market for a new vacuum cleaner, so I used Yelp to find this place. Though I haven't made my decision regarding the model of vacuum cleaner yet, I appreciate the large selection of floor models at this location! read more

Lacks customer service ...very rude when I inquired about scheduling a service visit to see why my central vacuum wasn't performing efficiently. His approach yelling at me saying it's $249.00 to come out or are you going to a buy a new unit "I have a special". I proceeded to try to ask "do you repair or do you only offer buying a totally new unit?" He became combative and I told him I don't think I will use his service; especially if you have to come into my home and being that disrespectful his service is not wanted. read more

Excellent customer service and I am happy with my purchase. The owner, Howard, is very knowledgeable and helpful. I recommend stopping in for a vacuum tune up, repair, or to purchase a new high quality vacuum! read more

Vacuum & Sewing World should be your destination if seeking a professional to handle either a repair or purchasing a new vacuum cleaner. Howard (owner) is knowledgeable, patient and excellent person to do business with. I have now purchased two Miele's from him very satisfied with the entire transaction. If I sewed his store would also be my destination. Highly recommend Vacuum & Sewing World for your needs. read more

Wonderful service! Very informative and pleasant to work with! No pressure sales and helped find the best deal for my needs. I will definitely use them for any future vacuum needs. read more

I took my Miele upright vacuum in to have the switch fixed. Turns out the vacuum is now 10 years old, time flies. The owner looked it over and called to give me the news. It needed the roller motor replaced and the cord needed to be replaced and there was something else. If I did the repair then the other motor might go out, who knew they had two motors? He said he could repair it for $200 and something but given the age I might consider buying a replacement. I appreciate that he didn't just go ahead with the repair but gave me options. I probably will buy a new Miele upright. They are such great vacuums. I have a canister Miele I have had for years. The prices at Vacuum & Sewing World look very competitive and they are very knowledgeable about their products. I will do some research but would rather buy from a local company. read more

I took my Viking machine and embroidery unit in for regular maintenance and specified twu things I especially waned fixed. I was quoted a price of $240.00 which I know is quite high for this service in the greater Sacramento area. But I decided I wanted to support a small local shop so I left my machine. A few days later I got a call saying the work was done. I was delighted and went to pick up my machine. Then I was told the price was $280.00. When I said I had been quoted a price of $240.00, I was told the price is $280.00. No apology, no offer to compromise, nothing. I was upset, of course, but was a hostage, so I paid and left - mad. When I checked nof the problems I wanted fixed had been! Now I've been robbed twice. I will never go back to World Sew and Vac again. I strongly recommend you never give them your business. read more

Fast service fairly priced I went to vacuum world online and he has the same price but you're getting local service and support plus my unit came with a five year warranty which I would not have gotten from the online purchase. I don't think you can beat this companies prices read more

We visited this store because the Yelp reviews were good. And to be honest we too had a wonderful experience. We walked in to a warm vibe from Howard the owner. He is very knowledgeable and honest and not pushy! We loved that! He was kind to offer us water and demonstrated a few vacuums for us. The kids loved the demonstration part! We walked out with a Riccar vacuum and couldn't be more happy. Thank you Howard for your honesty and authenticity. Glad your in Roseville:) read more

I brought our Hoover upright vacuum in there yesterday as the brush was not turning. I had even replaced the belt thinking that was the problem. The guy looked at my vacuum and said it was junk and that all Hoovers now are junk and I should buy a German vacuum. He said he would not even look at it without doing a refurbishment of the machine for something like $115. Unwilling to pay that to fix a piece of "junk" nor willing to spend for a German vacuum, I left. I took it to Auburn Sew & Vac and the great fellow there just looked at it without taking it apart and said somehow the lever for the clutch had become disengaged.. It's a lever right on top of the machine. He pushed it down to engage the roller & brush and it worked perfectly. Took 10 seconds. And he didn't change me a cent. I bought a bunch of vacuum bags from him as a thanks. Not saying the guy Vac & Sewing World in Roseville was dishonest but I can say he's very unhelpful. I will never go in there again. read more

Friendly service. Good communication. Completed sewing machine repair and cleaning FAST! 2 days from drop off to pick up. Machine came back clean and running smoothly. Only complaint, extra oil dripped under machine in the bag it was returned in. read more

Vacuum & Sewing World - IG pic of cleaned, ready to sew machine. - Appliances & Repair Near Me - Roseville, California

I took my vacuum there for repair recently. It was a Saturday and I was greeted by a young girl who did everything in her power to send me away. The store was empty except for her. She told my the vacuum I had was a crummy one. It was a Bissell. She said it wouldn't be worth repairing before I even told her the problem. I then told her it was making a weird grinding noise and not removing the dirt, pet hair, etc. She said it was likely the motor and wasn't worth fixing. I asked her how much a new motor might be and she said about $69 for the motor and about $70 for the labor. I said that may work for us could I leave it anyway. She eventually said yes I could. The estimate was free. While she was making out the claim check, I noticed there was a man's picture which seemed "live" on her computer. He was talking to her via the computer screen. I assumed it was the owner or someone related to the business. Perhaps it was a Google Hangout or something via Skype. I also made small talk and asked if she saw lots of repairs for this brand. She said oh, no, it was too low-end for them. They only carried Riccar and Miele. I glanced at the prices of the nearest vacuum which was a Miele. It was $600. A few days later, someone named Howard called about our vacuum. I returned the call. He informed me that it was in fact the motor and they wouldn't repair it. Not here's the quote to repair it or gosh, it might not be a good price. Just no, they wouldn't be repairing it. I guess I find it strange that in this day and age of watching pennies, and knowing that most people throw things out rather than repair them, they had no interest in working with us on any level to repair this product. My husband went and picked up the vacuum the next day. It should be noted that my husband looked up the part number from Vacpartswarehouse.com The motor was $41.23. No tax or shipping. We ordered the part and it arrived the next day. He repaired the vacuum that evening and it works just fine. Cost of parts $41.23. Cost in time, about 30 minutes to repair and the going and coming to the store. Losing a customer and getting a bad review - priceless. So again, we would likely have paid for the repair. Also it should be noted that we are very familiar with the "high-end" brands they carry and would prefer to service when possible rather than buy something and throw things out all the time. To assume I wasn't was a mistake the right kind of customer was a mistake. To make any of the assumptions about our income level, experience with brands and the like, was also a mistake. Perhaps this is the reason so many small businesses go out of business and are gone. I guess they are just not interested in doing the work necessary to stay in business. read more

Howard is very knowledgeable about vacuums and did a great job patiently walking me through all of the options while not being too pushy. If you want a vacuum that will last longer than a few years I recommend stopping by! read more