I give them a 5 star 10x over. Chris and Paul are great guys. I owned my own shop for years and…read moreclosed my shop to health reasons. I have started using them for my personal vehicles and being a retired technician myself I see their work is top notch. They have one of the cleanest and nicest shops in the entire tri state area. They have mine and my families business for life. Can't say enough great things about them.

First time customer. Took in my new-to-me 2015 F150 for a differential and transfer case oil…read morechange, and fix a coolant leak. Was pleasantly surprised when they said my battery needed replacing but they would do that for free since it was purchased there by the previous owner. I had no idea! Great communication and they completed the work on time. I called with a question about the work and spoke to the mechanic who did it, and he did a great job of explaining what was done, how, and why. I feel confident they did me right.

Great customer service from this team! Thanks Tony and team!…read moreI appreciate the level of the detail and quality of work from the employees.

So normally I change my own oil, was busy so I took my 2011 scion XD here several months ago…read more Changing oil today myself! These untrained stupid people put my oil bolt on way to tight, after about 30 minutes of making sure I didn't strip or break the bolt I got it off, change washer because it was ruined from the guy that either didn't know what he was doing or was a jerk, went to take off plastic cover with my oil wrench, it's so tight I can't get it off with even a breaker bar! So now I know the guy is again not to smart or just a angry jerk. I gotta go get a large pair of channel locks to attempt to get it off, you only supposed to make sure it's snug! They charge $100 to only screw up my car! Don't waste your money or time. This place should close its doors permanently. Do not go there! Horrible horrible service.

8:06 Saturday - I pulled into Donovan's Express Care…read more 8:17 Saturday - I drove away from Donovan's Express Care with new oil and filter, all fluids checked, and tires at requisite pressure. During my short wait, I read in a tidy little waiting room with no blaring television. I appreciate the silence -- don't go changing! Locally owned since 1958.

Had a very minor fix and these guys handled it with no problem and didn't even charge me…read more Could not recommend these guys enough!

Always friendly, fast, & reasonably priced. They send a detailed itemized list of repairs for…read morereview via text and explain any questions I have. We bring all of our vehicles here!

Bryan (or maybe Brian) was really helpful! My car wasn't starting and he helped me identify the…read moreissue with the terminal for my battery.

Be aware that their $59.00 bumper to bumper coupon may cost you more dependent on the make of your…read morecar. Because my VW Tiguan took six quarts of oil I ended up paying $75.83 for this bumper to bumper service. I have no problem with the quality of the service, but I do have a problem with the deceptive nature of the coupon. No where on the coupon does it state a limit of quarts or coupon is only good for up to five quarts. This reeks of "bait and switch" and they should make the language on their coupon state it is only good for five quarts.

They keep deleting every review I leave so I'm here on yelp where they can't remove it no matter…read morehow butt hurt they are about it. They removed and replaced 2 transmissions incorrectly fixed a flywheel causing my clutch to be burnt up resulting in them having to get an entire new clutch for the car. They told me to drive on a flywheel where any gear it would slip and not stay in gear, causing unknown damage to my brand new transmission from mazda japan I had waited 3 and a half MONTHS FOR. You read that right. They choose the slowest shipping option and made me wait that long.. I recored the tech in the drive saying that the slipping was normal for a new flywheel....they will lie. They will decieve. They will judge you on appearance. They left my car with 3 miles of gas and the first time they swapped my transmission my interior piece was still hanging off. They are a nightmare to go to and this was all WARRANTY WORK for my maxcare carmax warranty. They should've never got my business. Be like me, stay smart and avoid scummy business like these!!! Worst employees I've ever seen in person!

Had a brake line break when in town. they were quick to take advantage of situation and charge me…read moreabove dealer level price. uoted and charged for "custom make 2 new lines from the master cylinder to both front brakes" drain, flush, and refill system".... $763..... ouch but I couldn't drive truck so was just screwed so agreed. when I picked up truck the mechanic that worked on it told me he only replaced the one line.... Then when I cashed out.... as if I wasn't already getting screwed over.... They decided to charge an extra $72.87 for brake flush labor and fluid... which was already included in the above cost.... So basically I paid $889.20 to have one brake line replaced.... What a rip off don't bring your vehicle here for any kind of work

Limped over the bridge from downtown Cincinnati with a tire going flat. Drove very slowly wasn't…read morebut a half mile or less. Caught the owner locking up for the night, but his son was still there doing odds and ends. He had his son whip that tire off, find the hole, fix it & put it back on. He said ."give my kid 15 bucks" - made my night‼

Came home today to find my car with a completely flat tire. Not being from the area, I had no idea…read morewho to call or where to go for help. Luckily Firestone was nearby, so I called and they got me in within 15 minutes. When I arrived the staff was very helpful in explaining where the hole was in my tire and the different options available for me (repair or replace the tire). Within 45 minutes, they had replaced my tire for me and I was on the road again. They even stayed open later to make sure I could take my car home that same evening. I would definitely recommend Firestone to anyone nearby. Excellent service all around!

Was told over the phone (completely unprompted) that I wasn't going to be charged for the…read morediagnostic because they weren't going to be able to fix the issue. When I went to get my car I was charged 33 dollars. Complete incompetence. I wouldn't have minded paying the full diagnostic fee, but why I was told I wouldn't be charged and then had to pay is beyond me

First off, on my initial visit they immediately added optional charges on to my bill without asking…read moreif I wanted them or explaining what they were. I went to replace my front two tires and to get a standard alignment. After installing the tires, they told me they would not be able to do the alignment due to my ball joint being loose (no big deal, not their fault) but quoted me $750 to replace the ball joint and control arm. I decided to hear a second opinion, and I'm glad I did - I was able to have this repaired for a quarter of the price from a different shop. Overall I just did not appreciate the lack of integrity and the up-charging.

I had a tire with a slow leak. They told me that I would have to come back Saturday morning when…read morethey first opened or make an appointment which would be Monday or Tuesday of the following week. I did not feel like waiting, so I headed towards Montgomery, wards and found a Tire Discount store on Alexandria Highway. I pulled in and a half an hour later I was out with the tire fixed. They were extremely pleasant and did an outstanding job. I would highly recommend Tire Discount store which is across from crossroads before you get to the AA Highway less of all was a charge so I would give them five star And will highly recommend that Tire Discount store to anybody the 5 stars is for the store on 27 not the Pavilion