Skunk smell completely gone -- above and beyond service After my dog got skunked, the smell took over my entire house -- couch, carpets, stairs, five area rugs, even my dog's poof. I called Carpet Cleaners Van Pro and they came out fast, which was huge. They spent eight straight hours making sure everything was done thoroughly and correctly. No rushing, no shortcuts. They treated every surface and didn't leave until the skunk odor was completely eliminated. The results were incredible -- zero smell left behind. Everything smells clean and fresh again, and my house is finally livable. Professional, hardworking, and clearly take pride in their work. If you ever deal with pet odors or need serious deep cleaning, I highly recommend Carpet Cleaners Van Pro. Worth every penny. read more

They made love to our chairs. They took their time with our chairs making sure stains were an illusion. They were willing to work on our furniture late in the evening to accommodate our schedules. Not once did they complain and they were respectful throughout the whole process. Vanpro in the neighborhood is a guarantee that someone is getting a job well done! read more

Vanpro Carpet Cleaning - This is a photo that my roommate took of our new chairs. I say new because that's what they look like. They did a fantastic job! - Carpet Cleaning Near Me - Ventura, California

have a 4 month old sectional that I wanted cleaned as more of a maintenance thing. I have four little dogs but they live on the couch. It's a light color so I want to preserve. The couch doesn't smell or have any stains. I wanted minimal drying time as well as it is in the main living area. William explained options to me and was here when he said he would be. I was surprised that there wasn't a lot of equipment, but it was an encapsulation cleaning, so not much needed. While it did not dry in record time, it's been about two hours and it's almost dry! I would use William again and would recommend him for upholstery cleaning/ encapsulation. Thanks William! read more

William was professional, friendly, responsive, and reasonable! We had rented one of those "rug doctor" cleaners and after we used it in two rooms, our carpets didn't look clean and would not dry, no matter what we tried. As each day passed we began to worry about mold, so we decided to call an expert. William came out the same day, gave a reasonable quote and got to work. Our carpets now look brand new and are dry. So thankful. Definitely would use him again! read more

William did a great job cleaning and sealing our tile floor. It was a big project. He is very knowledgeable and a hard worker. I would warn that if he doesn't answer the phone call it goes to a call center and they quoted me over the phone for cleaning and sealing a price that was way off. So I would only get quotes directly from William and don't rely on the phone team. The second day (day 1 is cleaning and day 2 sealing) we made a 9am apt and he couldn't arrive until 11am because things came up, which is understandable but tricky with pets and trying to prep the house. So make sure you are flexible with the time window he gives you. read more

William did a a very thorough job of cleaning my 20 year old sofa and overstuffed chair bringing them back to life! I was pleasantly surprised at the time and care he took on each cushion.. then was able to make my counter chairs look like new. Thank you VanPro! read more

William was super responsive from the start. After our dog had an accident overnight we needed someone out asap. William got me in same day and he and Jay worked well into the evening hours to get the job completed. They were thorough on the sectional and rugs, respectful and friendly. The finished job looks great. Would definitely use again for any upholstery or rug cleaning needs. read more

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They did an amazing job! We have a big family and 4 active kids! We are so pleased, I highly recommend vanpros read more

Vanpro Carpet Cleaning - What an amazing job these guys did. A family of 6, 4 active kids, they got the job done! - Carpet Cleaning Near Me - Ventura, California

William and his team were excellent. They worked so hard to clean 6-year-old carpeting in our apartment and did a fabulous job. He's a very smart guy and he's watchful for circuit overloads and other things your average resident wouldn't think about. Don't hesitate to bring him on board. read more

William did an amazing job on a very soiled and stained carpet. He took the time to advise us on the best way to clean and care for the carpet. He was very easy to communicate with and did an outstanding job! Well worth his economy price for a large job. I would highly recommend him, and will use him again in the future! read more

Vanpro Carpet Cleaning - Before - Carpet Cleaning Near Me - Ventura, California

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Very hard working and professional. I would defintely use him again. Very knowledgable about grout cleaning read more

It was Christmas day at dinner time and my house was flooded. I called and they picked up and came over about an hour later. They spent 6 and a half hours here. Two men. They had modern equipment. They were efficient knowledgeable hard working and friendly I have a 2400 sq ft house. They first got rid of all the standing water and cleaned baseboards. Then they started on the Persian rugs. They came back the next day and clean all my tile floors. It was a big job. I would call them again.. Opps i had them take my rugs so they could be cleaned thoroughly to prevent mold. I would use them again hopefully not for the same problem read more

Vanpro did a better than good job. William and his team did an EXCELLENT job! Our carpets have never been cleaner since we moved into our house and they are the only carpet cleaning company we will call in the future. Very responsive, thorough, and professional. read more

Vanpro Carpet Cleaning - Our living room after it was cleaned. - Carpet Cleaning Near Me - Ventura, California

The reason this is 2 stars instead of 1 star is because William, the owner did mak a good faith effort to correct the situation which I did NOT take him up on. He also fit me in a fairly short time frame. William agreed to do my job but could only fit me in after 5pm. His worker showed up and quoted me a price of $240, which I agreed to and said the process would take 1 1/2 to 1 3/4 hours to complete. I returned an hour and a half later and William had shown up. He proceeded to tell me the job was $415. I said that's a lot more than I was quoted and after a bit he lowered the price to $350. I asked how he came up with that and he said it was 5 rooms. It is NOT, it is 4 rooms. He said the living room is large, 248 sq feet so he had to count out as 2 rooms. He then told me they would be finishing up in about 35 minutes. I told him I couldn't stick around and to please lock the door. He told me okay. 9:00 (4 hours to complete) comes and my neighbor said they were just packing up and leaving. Furthermore my neighbor said they didn't lock the door and that she did. When I came by the next day I was dismayed to find the stains in the carpet were still there and other than a good vacuum it didn't look like they did anything. When I confronted William he apologized and offered to come back out that day (it was Thanksgiving Day) and fix it and if he couldn't get the stain out he would refund me. I declined as I was in a hurry because a renter was taking possession of the apartment in two days and from the experience I had so far I didn't trust that he would do it correctly. I got another company to do the job they very next day and was only charged $238 for the so called "5" rooms. They said it was 3 rooms and since the hall way was so small they didn't charge me for that. The other company did a great job and got all the stains out. read more

If you're searching for a professional, thorough, timely, and cost-competitive carpet cleaning service, I highly recommend Vanpro. William and Jay delivered excellent customer service on a level which exceeded my expectations, following an in depth online search. They went above and beyond to ensure that our carpet was cleaned with precision and care and took the time to follow up to ask if we had any questions or concerns following the service. This is the easiest 5 STAR REVIEW I've written. ***** Fantastic job!! read more

William was absolutely awesome. I would give 10 stars if I could! Friendly, professional, and very informational! read more

3035 sq foot house with 2 dogs, 2 cats and 4 humans- mildly put, our carpet was dirty! William was super attentive and prompt to answer any questions I had. Great communication, competitively priced, and thorough job completion. Highly recommend, and making a list for some rugs and upholstery next. Thanks William and his kind helper! read more

Such great work and William was also very pleasant. I will def call him again when I'm ready to another carpet cleaning

William is just amazing, knowledgeable and caring... Great job low pile carpet looks great. I have already recommended to two neighbors read more

William and his team have a very clear process for an accurate quote, clear booking options, are very communicative, reliable--in short, are everything you want in an excellent service provider! They did exactly what I requested, did a great job, and were very friendly and professional. I definitely recommend this for carpet (and also rug) cleaning. read more

Our carpet on our stairs needed a serious cleaning and Vanpro was up to the task. He was very professional and communication was amazing! Our stairs have never looked better! read more

Highly Recommend - Fantastic Service William from Van Pro Carpet Cleaning did an amazing job on both our tile and carpet. With kids and constant foot traffic, our floors were in serious need of attention -- and he made them look brand new! He was hardworking, friendly, professional, and right on time. The pricing was very fair for the high quality of service we received. I truly can't recommend him enough -- if you're looking for someone reliable who delivers outstanding results, this is your guy read more

I had an upholstered couch and two chairs cleaned. As far as I know neither had ever been cleaned before! The crew was very personable and got right to work. While I didn't think the difference was too dramatic, it was definitely an improvement over simply vacuuming the furniture. They were very tidy and did a thorough job. My only recommendation would be for customers to settle on a price BEFORE they begin work. I had one idea in my head for what I thought the cost would be and the final number was way off. It was a good lesson for me to be more precise before allowing the job to begin. read more

William and his crew did a great job cleaning and sealing 600' of travertine flooring including a full travertine shower. Very professional and meticulous in his process. If you're looking for an honest hard working company, look no further! Would definitely recommend William and his crew for any tile cleaning/sealing jobs~ read more

William and Vanpro were a game changer for me - never had my floors professionally cleaned and boy what a difference !!!!!! Definitely putting myself on their maintenance program . read more

William with Vanpro Carpet Cleaning went above and beyond. He cleaned our couch and recliner. We have 5 dogs and they were definitely quite dirty. He spent a significant amount of time. You can tell he takes pride in his work. Kind and professional. Highly recommend. We value what a great job he did. The couch looked brand new. Thank you William. read more

William from Van Pro did an amazing job on our carpets very professional, courteous, very friendly gentleman. Would recommend him anytime 5 star review. read more

I am so happy with the job William did on my tile floors. They look brand new! He is a hard worker, has great communication, and takes his time to make sure the job is done to satisfaction. I highly recommend him. read more

William and Gabriel came out to the san Gabriel Valley area to deep clean my tile floors. Cleaning they did a great job. The majority of the shine gloss that v was applied was removed by them. I was looking to have it cleaned and was told the wax needed to come off. 90% was removed but there was a haze over 80% of the flooring. When I told William, he told me that normally they come back the next day to buff the floors, which I was never told and because he was so far, he gave me a "discount " which didn't make sense because if it is a step in the process, it should be done. The distance was a known factor before starting the job. I have had to mop the entire 1300 sq ft 3 times already to get the haze off. There are also irregularities in areas that i was told how to clean..... I didn't necessarily pay $1900 to be told how to rectify these issues. When I mentioned these, I was told that it was late and dark so not everything can be seen. We have a fully lighted house, so that reasoning left me puzzled. Again my floors are clean, but the extra steps I needed to do to get it all done, I didn't care for. read more

They did such a great job. We had pet stains on our carpet from our puppy and our couches he's were filthy from sharing them with our three giant breed dogs. Everything looks new and smells so fresh. Plus, they were so kind and friendly. I would definitely use them again! read more

William was fast and responsive and got a quote turned around and scheduled within a week. Professional and clean.