Was very lucky that they were open and not a long wait at all to help with my new kitten. The women receptionist was very nice and gave us more info in regards to what veterinarian to go to the next day. What I did not like was the doctor was too fast didn't seem to care much. They did treat but cat but other information I asked for was no just go to the vet. I asked for over the counter remedies and all he kept saying was go to the vet. I go to the vet today and after tones of money found that I could in fact get remedies from a pet store. read more

This emergency vet clinic is incredibly wonderful! We have taken our Boarder Collie there twice for serious stuff and VEG handled her like she was the most important dog in the world. No wait, intake very efficient. Two vet aides fawned over our dog and were extremely gentle w our girl. it is obvious that everyone who works there has a dog or cat. They we're all so sweet and great with all customer!! The vet checked Bella (our dog) promptly and gave us an itemized cost estimate (range high and low) that was on the mark. Most recently (last week), they gave her anasthesia, shaved her front leg, and gave her about 8 stitches. About 60 minutes later, Bella was put in a crate to recover and soon after, I took her home. They gave me meds and detailEd instructions and scanned a report to me and my vet for aftercare. The vet was wonderful and very down to earth and friendly. VEG is an amazing place. And they are open 24/7. Highly recommended!! read more

Very lovely staff, amazing doctors and amazing care. My dog Bella needed an emergency surgery for the same day and the staff was very kind and thoughtful. I got to stay with my dog almost the whole time, got constant updates and pictures while I had to run home. Amazing doctors, very thoughtful and caring. Thank you so much and god bless the staff who took care of my girl. Definitely recommend this staff and location. Also very fast and efficient! She was checked out very quickly and was already feeling better after her surgery :) read more

Our beloved old mutt gave himself food poisoning that turned into bloody diarrhea and vomiting. He has multiple other health issues and I feared he was a goner. VEG doctors, nurses and staff cured him quickly with all the right tests and treatments plus calmness and compassion. These people are competent and caring. If you want the best possible outcome, this is the place to go. Not cheap, but they truly saved our dog. read more

Super helpful, caring, and responsive. The entire staff was welcoming and treated my shih tzu Jake with extreme care. Would highly recommend. read more

If you have a sick animal that needs emergency care this is the place to take them. EVERYONE was friendly and helpful from beginning to end. They are passionate about their jobs and that's what makes them the best at what they do!! Job well done read more

I give no rating since the loving founder Michael Woltz DMV has left. They are aware of my feelings. Still waiting for a response for a special blend of dog food for diabetes. Never got back and suggested I take my dogs folder and go elsewhere. read more

That were so great and compassionate with me and my dog. My 161/2 yr old dog needed to cross the rainbow bridge. They didn't rush me gave me ample time for my goodbyes and for that I'm very grateful. Wonderful people here. read more

Took my 12 year old dog there last night and stood watching from outside. Lots of young people inside- chatting, laughing- vet was on the phone for an hour, my dog in a cage, waiting, for almost an hour. I decided to take my dog home because I did not like what I was seeing. I called someone to come out so I could get my dog. it was only then that I got the vet to get off the phone and look at my dog. An exam, xrays, Cerenia, and I was told that the xrays had to go to a radiologist in the UK (???) to be read. NO bloodwork was done. I insisted the vet read them and we left. years ago this location was a small building with a few people who cared about animal emergencies. It was my go- to practice for after hours care. i will not be returning to this practice Again, ever. this morning I am going to my regular vet to actually get some bloodwork done on my dog. this practice is in White Plains, New York. read more

Incredibly unprofessional, greedy, and absolutely idiotic. We brought my dog in last year for vomiting and a lack of appetite, along with severe lethargy. They did an initial x-ray after hearing her symptoms and said there was nothing wrong with her but that they'd keep her there over night and put her on an IV. The clueless idiot nurse had inch-long nails and couldn't properly find my dog's vein and kept repeatedly stabbing her in the wrong places, fumbling with the needle in between her ridiculous nails. I have never heard my poor dog yelp and cry the way she did then. The next day these imbeciles sent us home with a random assortment of drugs and an extraordinary bill telling us that she's all better. She was not. She continued having diarrhea and vomiting, eventually starting to have seizures from dehydration. We were finally able to book an appointment with her main vet and when he examined her, he immediately knew without even taking an x-ray that she had intussusception and that if we did not operate immediately that she would die. Luckily he was able to save her life. When we told him of this terrible "veterinary emergency group" he told us to never go again, explaining how it was just a bunch of cash-hungry clueless frauds that failed through vet school and have a collective one brain cell. He told us instead to go literally anywhere else. I can't believe the complete waste of time this institution is and how it almost killed our dog. Completely unacceptable. read more

At 12:30 am I saw my dear dog Matzo limping badly. He wouldn't let me touch his paw. I took him to VEG The staff was professional and kind. My information was taken quickly. Matzo was crying and started howling! A mixture of pain and fear. Dr Cha was wonderful with him. After bloods and a sedative x rays showed the problem. Dr Cha and the supportive assistants could not have been better. It was a busy night there when many animals (and their owners!) were beautifully taken care of. Matzo was in great hands and is feeling much much better now. I'm so grateful. read more

VEG ER for Pets - Feeling better ! - Emergency Pet Hospital Near Me - White Plains, New York

I had an amazing experience here tonight. My sweet pup, the love of my life, inhaled a bunch of water and had a coughing fit that made me nervous about possible aspiration or secondary drowning. The team at this VEG greeted us with a smile at the door, and my pet was immediately assessed by a nurse to ensure he was stable. A member of the admin team quickly and efficiently signed us in while the nurse did this, and unbelievably (especially in an emergency environment), we were seen by a doctor within ten minutes. I'm sure we got lucky, and understandably, it would not always be like that, but it was so nice and unexpected. Dr. Hyder was very gentle with my nervous pup, and he was great at explaining his recommendations. He was also very gracious about billing considering the outcome of my pet's exam. I highly recommend this location and team if you're in need of urgent care for your pet! read more

What an amazing group of professionals! Very attentive to my dogs care . She walked in with nausea and bloody stool . ( maybe something she ate ) however doctors first give you there explanation of the situation and follow it with an estimate . The staff offers Finacial options you can apply for if eligible. Overall I would highly recommend . Thank you all read more

I just want to say thank you to VEG in White Plains. My kitty Mia came in vomiting and not eating. in less then two hours they gave me a diagnosis. She ended up having pancreatitis and had to stay over night. crazy cat mom here, so i called lots to ask how she was doing and immediately a doctor was put on the phone and gave me a complete run down. everything was explained to me and all my questions were answered. the staff was so so lovely to my Mia and they gave her lots of love! A big thank you to the technician Kelsey and Dr. Cha for the amazing care. As someone in the vet med field, you guys are truly amazing and superhero's. thank you for doing what you do read more

VEG ER for Pets - Emergency Pet Hospital Near Me - White Plains, New York

Saved my baby's life thank you to the great staff, constant communication, and great care given to sweet Cody. read more

VEG ER for Pets - Emergency Pet Hospital Near Me - White Plains, New York

At the end of March, 2023, I arrived with my one eye wounded cat, Winnie who had a very bad discharge the day before, coming from her stitched eye. The registration desk was professional and so was the staff. However when it came to diagnose my cat and giving me an antibiotic, I wonder if their vets have enough listening skills: My cat acted up already there fiercely during the exam (The vet tech was well trained how to hold a cat). Yet, I was given antibiotics in liquid form though a simple injection would have done the trick. Coming back home, it was impossible to adminster the antibiotics. So I had to get back to m own vet clinic today, and spend an additional $200 just for an exam and injection Total cost ? $500 for a cat who was not treated since end of March. I wish this vet at VEG would had helped a bit further giving such an injection at the time of my emergency visit. They are supposed to be experienced vets. read more

Within 2 minutes of entering the front door my 2+ lb chihuahua Cookie was being examined. The staff was professional, knowledgeable and caring. Thank you for your compassion and most of all for helping my baby. From the doctors to the receptionist, all amazing. read more

VEG ER for Pets - Cookie - Emergency Pet Hospital Near Me - White Plains, New York

This clinic was incredibly friendly, attentive and warm to our rabbit, Alvin. They put us in our own private room and the entire staff was so accommodating and friendly. We would highly recommend this hospital for all of your animal needs. Emergency or just a checkup. read more

VEG ER for Pets - Emergency Pet Hospital Near Me - White Plains, New York

Definitely these good reviews are false reviews. We had to wait one hour before called in, they took dog inside and came out after an hour having done nothing with a bill of $1400!! It is inhumane on people to charge people so much in the name of a pet. They will not give you any discounts and will simply ask you to leave with the pet if you cannot afford them. I brought my pet back as I don't earn this much in 2 months! Never go there...all positive reviews are made up...I don't think a common person can afford them and they will never write good reviews. read more

Dr. Delucci and Lauren were beyond wonderful. They were kind, caring, and considerate, and they were able to ease my concerns and help my dog. Such a positive experience and a great team :) read more

Took our pup here for a swollen elbow and Dr. DeLucci and the rest of the staff were amazing!!! All are understanding and empathetic for us and our boy. Highly recommended!!! Great staff great energy! read more

They took my dog right away, great service. Nice people and helpful/informative throughout my dogs visit. Highly recommend!

Worst vet experience EVER. Took my 3 year old mini Bernedoodle here because we noticed him licking an abscess on his back. The nurse came over fairly quickly to take his vitals. She proceeded to shave the area around the abscess, which caused the pus from the abscess to come out. The nurse joked that she wanted to squeeze the rest of the pus out, but the doctor said "not to steal her thunder." To my surprise there was no doctor. The nurse left my dog sitting in the lobby with an open wound for 3 hours, greatly increasing the risk of infection, when she could have in fact just finished cleaning the abscess herself. Since I could see my dogs hair getting stuck to the wound, I finally decided after waiting for three hours with no update that it would be in my dogs best interest to go home and have me clean the wound myself. I understand that there may have been other more urgent cases, but the situation was handled beyond poorly. I'm disgusted. read more

What makes them great is the new way they handle emergency visits. There is no more filling out paper as you come in, waiting in the waiting room, waiting to go into a room, no more unnecessary questions, and no more waiting for the doctor. You walk in, explain why you're there, and go straight into the back to take care of the issue. I was in and out in a half hr with my pets emergency. Granted it was that serious but they were extremely efficient, professional, and caring. I'd recommend to anyone who needs this type of service. read more

Checked in my dog last night, the nurse and vet techs were very helpful and kind. I could tell they were having a busy night taking that into consideration. The vet who saw my dog was not reassuring and made it seem as if our visit was unecessary. We wouldn't have taken our dog if we didn't think it was urgent since he was bleeding from his abscess. Going forward I wouldn't go back to this facility. read more

PLEASE STAY AWAY FROM THIS PLACE AT ALL COST!Called over the phone and was quoted 200 to treat my wife goes and they treat my 2 kittens by cleaning out there ears. without confirming anything with her,on the way out they slap her with a bill of 636 dollars. They prey on peoples pets and up charge you to death. read more

Just had the most amazing experience with VEG. I was heading out of town for a week and my dog started biting her paws. I'm a first time dog owner so my friends said allergies but just needed confirmation before heading out of town bc I would hate for my Peyton girl to be uncomfortable. Our vet recommended them as they are open 24 hours; the staff was so friendly on the phone and even friendlier in person! You can tell they genuinely care about animals and the doctor was so patient in explaining what to look for. I also appreciated since allergies are obviously not life threatening, the doctor reinforced discussing with her regular doctor. And AND! (lol) the prices are very reasonable! Highly recommend and I am very picky! read more

Great services over all. Understanding how busy this hospital can get however, I called several times to get an update on test results from my cat that needed to be admitted and the doctors were to busy to speak to me, I was promised they would call me back and they never did. Finally got through last night and was told to call this morning and once again the doctors were to busy to speak on phone and hopefully they will call me back. read more

There are no words to adequately describe how unprofessional and inadequate the treatment our 4mth old kitten received from the veterinarian on duty. I truly believe our kitten Leo died because of her delay in treatment. Her callous and dismissive way of telling me "an hour or two wouldn't have made a difference" in even testing his blood/urine when he had clearly ingested ibuprofen and we had to contact poison control when I questioned why we had been waiting for hours and they had done nothing to flush his system or even test his levels but then in the same sentence telling me we were racing the clock when telling me to agree to keep him for 48hrs hospitalization for treatment and make $3000+ payment BUT the minute I signed for payment the tests started rolling ... to then find out literally 10 minutes later by BLOOD TEST that his kidneys were failing. To then be told he needed to be sent to a specialist for dialysis that would cost $8000/10000.... Where he would have a good chance because he was so young only to find out hours later after we had to apply for credit and come up with the money when she finally said she would call them to make arrangements that they wouldn't even take him because his numbers were too high and he was TOO YOUNG ... so basically she gave us hope where she should have never done so. She should have checked to see if he was even a candidate for the hospital ... then to tell us that his only hope IF ANY would possibly be weeks in a hospital in DC that would run @ $30000?!?! that basically our only option was that he be euthanized. Our tiny, less than 4 pound, 4 month old kitten was there for almost 7 hours and they could have probably either saved or spared him with one blood test. Insult to injury ... we paid around $1200 read more

We visited this location for the first time yesterday, and from the moment we stepped through the doors, the staff displayed tremendous compassion. The providers attended to my Penelope as if she were a human, and the attention, care, and compassion that everyone displayed was both overwhelming and astounding. Unfortunately, we were unable to pay for Penny's treatment, and this was discussed with the veterinarians, who took it upon themselves to help her out of compassion for animals. Unfortunately, we had to make the difficult decision to euthanize her, despite the fact that everything was thoroughly explained, and options were provided to ensure the best possible outcome. The level of compassion throughout this process was remarkable. They provided my family and I with a private room to spend our final moments with Penny, and when it was her time, we had the option of remaining with her or departing; she was kept comfortable and pain-free. This emergency facility is OUTSTANDING; it is superior to that of humans! read more

A huge thank you to VEG in White Plains, NY. When I brought my dog, Nina, in after she collapsed I started to keep track of everyone that helped her but then the list became so long. Everyone on staff helped Nina while we were there over the 2 days. It's an amazing team working at the facility and just about everyone took care of Nina at some point during her stay. Special shout outs to Dr. France and Lauren who did her emergency surgery and Bino who helped me fill out the necessary paperwork and keep me calm. Very special caring people work here. I especially love the model of realizing how important family is for the pet during a difficult and scary experience. I'm grateful I was allowed to stay with Nina. I even got to watch her surgery. I didn't think I would be able to stomach it but I found myself watching the whole time because it was fascinating. The commitment and trust between staff is so evident. It's obvious training, compassion, teamwork, staff morale and a fun (but serious) work environment is a priority for this company. Kudos to whoever came up with this model of care for our pets. Nina is resting comfortably at home now due to the extraordinary care she received at VEG. read more

We just came from an emergency visit to VEG with our mischievous golden retriever, who likes to eat whatever she can find, right down to mystery wood and plastic on the street or ground. These kinds of visits are never fun, especially after being up all night with our dog, but the excellent VEG staff made it very smooth and less stressful for both our golden and her parents! The doctor and her assistants were excellent at letting us know what was going on every step of the way, and even though it was expensive, we felt the visit was worth every penny. It's great to know that such a professional and caring emergency hospital is nearby for any possible emergency. I highly recommend them! read more

They tried to calm my cat down so they can check him out and they accidentally overdosed him and killed him within 3 minutes of them checking him out. 5 stars if you want to leave with a dead animal. read more

I can't say enough good things about Dr. Callahan and her team at VEG. We came into the ER because our cat Chili had a urinary obstruction. Chili was examined right away and a plan for treatment was presented to us. Dr. Callahan was able to explain the issue to us in layman's terms, and provided a lot of context and information about what needed to be done, the causes of the issue, and how to avoid such problems in the future (e.g., through a specific prescription diet). Although there was a bit of a wait after the initial examination, this was because the team needed to triage to treat the pets with the most urgent needs first, which made total sense. All throughout the process, Dr. Callahan kept us updated about Chili's procedure, vitals, and status and truly took time to inform us of Chili's condition and prognosis. I was really impressed by the professionalism of Dr. Callahan and her team. If your pet is having an emergency, I can't think of a better place to go! read more

I had to bring my young pup in because she was lethargic and constantly throwing up. It was extremely busy and we had quite a long wait which sent my nerves into overdrive. I do want to personally give a HUGE thank you to Jessica who helped with my dog. She was simply wonderful, calm and composed. She helped explained everything that was happening and what needed to be done with calmness and compassion - which I greatly needed! Every employee that I interacted with was friendly. As mentioned prior, the wait time was very long - almost 8 hours in total (it was a Sunday) and a few urgent emergencies did rush in which delayed us more but that's the nature of the business. Despite that and the cost (which again - nature of the business) the facility and employees were great and I would highly recommend this place if you should ever need to bring your pet in for an emergency read more

My dog had hurt his nail with it getting caught with the feet of a patio chair. He was in severe pain and it was a holiday, Labor Day around 4pm and we first went to a different Emergency Vet Clinic in WestChester that told us the wait was at least 3 hrs. They recommended us to go to this clinic and glad we did. It was a 5 min drive and they attended us right away. The Vet was very gracious and explained to us the issue and thank God she didn't have to remove the nail. It was still intact but he did have swelling around it. She bandaged it and gave us anti inflammatory meds. He is doing so much better. I would definitely recommend this place. read more

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We took our dog here this evening and the staff was wonderful in a stressful situation. However, we thought the prices were very high. I realize it's a emergency facility but the cost was exorbitant. It's not like you can pick up and leave. I'd be curious as to the costs at other offices. read more

I had a sick kitty that meant everything to me and my daughters it escalated so quickly. I called because I was very tight on money and they didn't care from the moment I spoke to them and to the moment I walked in money was a non issue. They took action immediately and allowed me to stay with him the entire time they tried everything they could and I've never met such a group of caring sincere people in my life. I've seen a lot of vets I've been to a lot of emergency vets and all they ever cared about was money these people were just out of this world caring, loving, and so sympathetic they we're just absolutely amazing. I highly recommend this place for any and everything your fur baby might need. I'm truly still so blown away at how humble they really are. The staff from front to behind the scenes were just unbelievable I cannot thank them enough for all they did for me and my fur baby. read more

This place runs a racket that preys on desperate pet owners. When they first take you in they are friendly. They took her temperature and said she needed an X-ray. We were then led to a small room and left there for 15 minutes. A woman returned with a printed bill for $1100!!! I protested and the woman said she would speak to the doctor. Another 15 minutes passed and the doctor arrived and asked what the problem was. When I said that $1100 was extortionate she said, "well those are our prices." We took the dog and left. read more

I brought my senior cat tonight to VEG in Paramus NJ. Not only was he seen immediately, by a whole team who were so gentle and friendly, I got to stay with him, which was huge for his comfort and mine! Dr. Shemi treated him, and patched him up, with care and efficiency. Without adding additional costs. I was out in record time and beyond happy. I am so appreciative of everyone tonight! Mish says thank you too! PS they not only care about the pets, but the owners as well. My cell was at 4% and they lent me a charger and kept me entertained while they worked on my boy! read more