I found this mobile repair on Yelp. It was a great experience. I needed to have the battery…read morereplace on my iPhone ... James said it might take up to 1 1/2 hrs. I brought my iPad with me so that I could read while I wait. 24 minutes later James returned my phone ... I was sooooo happy. The store is ice clean and James really knows his stuff. If I have any problems in the future with any of my electronic "toys" I'll be back instantly. Thank you James so much

Amazing prices and super fast and good work! I wish every service provider was like this store…read more Everyone was incredibly nice and professional.

ANNA and everyone I've dealt with at that store is so friendly and helpful!!!! I'm extra super…read morestoked about the extra line I will be getting through a promotion! I highly recommend going to this location for your Verizon services. :)

I arrived at Verizon today to let the Store Manager know about her employee who violated code of…read moreconduct and ethic policies by adding an unauthorized line and phone to my account back in December when I visited the store to upgrade my sons phone. I came across the discrepancy this month when I received my Verizon bill text and the bill was about $78 higher than normal. I tried explaining this action to the manager who I later found out her name was Glenda, but she took up for the EE saying maybe I didn't know what I wanted when I visited. So I asked her well my son has the upgrade but why do I show an ADDITIONAL LINE ON KY ACCOUNT FOR A GALAXY THAT WE HAVE NEVER SEEN OR POSSESSED. Glenda stated she would call Verizon support to see what she could do to help, but instead she sent the EE out to me. He sat down and started telling me "yea I'm not sure about all this ya telling my manager but let me explain what I did and how I did you a favor by adding an extra line to your account". I told the employee that you did something I didn't request or authorize and it's causing me an expense for something I clearly don't have because I don't do androids. So who has the Samsung and is using the phone ending in 9799 that's all I want to know. He couldn't answer me so I told him send your manager back because I didn't ask to speak with you I was instructed by corporate support not to speak to anyone but the manager. Glenda comes back validating the employees decision because she says how he did it saves me $5-$6 a month Then she says she can't return the phone to redo the process and promotion bcus the promotion ended and I would have to deal with having the Samsung 9799 line on the account even though I don't have the phone. Which now causes me the customer to be penalized because your employee made a decision to secure commission on a sale that shouldn't have been completed on my account She goes to the back area and converses with the employee Anthony. She comes back with the Verizon corporate support rep on the line. Verizon phone rep wanted to know where and what's goin on w the Galaxy showing for phone ending w 9799. Glenda says ya know this is my first interaction with the customer I don't know what happen to that phone. The rep says is your employee there right now because I want to know where that Samsung ending in 9799 is that she brought to my attention Anthony says that he created a device to give the BYOD promo and placed the Galaxy, on my account because he created a fake ID for the Galaxy. The rep asked him why did you do that when you were supposed to upgrade and attach the promo to the existing customer line she uploaded and what you did was wrong. Anthony got upset and told the rep I didn't do anything wrong and I've got customers then walked off leaving the rep on the speaker phone with me. The rep said yes you processed this wrong and added a line to the customers account and that's an issue. So per the representative I'm not ever getting the byod promo bcus Anthony attached the deal to a fake ID Galaxy phone and number ending in 9799. So now the manager wants me to pay for 3 phone lines and take the $20 monthly discount or return my sons upgraded phone , she will also remove the Galaxy extra line and not have any discounts connected to my account any longer. She told the rep she didn't need him any longer, she would let me decide what I wanted, she got up walked to the back and never returned. At 4:54 pm we start looking around for her, she never came back she just left us sitting at the table and my son n I walked out at 5:03 pm bcus no one ever returned to resolve the unethical behavior and issue they caused my account. The managers actions are a violation of code of conduct and ethics which is a direct reflection of why her employee Anthony felt justified to do what he did on my account in December. Every organization has policies and procedures, the employees acknowledge and sign when they are hired and are held to that but with Verizon, fraud and ethics violations seem to be acceptable. I will be finding another carrier and taking my business to them and ending my relationship with Verizon due to no ethics and no policy adherence

I came to phone electrik and my phone was cracked and black and he changed it with a new screen and…read more it was cheap price and he gave me a free screen protector. I recommend this shop. Fast and reliable.

My experience with Phone Electrik was very good and Mahmoud diagnosed and fixed my nephew Apple…read morephone within 1 hour.!!!!! Thank You Mahmoud

empire Phone Repair technicians have always helped me and and have always given me a good and low…read moreprice to fix any of my phones or just to have any service done. I have come in here many times when my phone was not working or when I'm trading in a they with transferring contents to my new phone, etc. without any charge. I highly recommend them very much.

My iPhone 15 Pro charging port was damaged and Apple quoted me $680 to fix it! They will not change…read morejust the port, Apple will only change the entire "rear system" of your phone. If I had Apple Care, it would've been a $99 deductible. I paid less than that deductible cost alone for Empire to replace my charging port! 10/10, I would absolutely recommend coming here for this, and the charging port isn't something Apple looks at when you trade in a phone. I decided while I was there to get a new battery as well since mine was two years old and only charging to 79% of the original capacity. Cheaper than Apple AND the phone recognizes it as a genuine Apple battery. The technician was friendly, answered all my questions, and finished in less time than quoted. The business was also speedy to reply to my quote request.

i have unlimited data for 4 lines, but all of my lines speed slow down after 5GB of usage. I call…read moretechnical support and got hung up once, then call again and the manager couldn't help. I called for a total of 5 times and none of them were helpful. I was a customer since 2021 and I am leaving.

Hello Mobile CAUTION CAUTION do not believe anything they say. We bought $25 plan because they…read moresaid unlimited data....half way thru the month they stopped our data, THEY SAID it's in the terms and conditions if we are using too much.....WHAT. Worst online customer service we have ever experienced!

I was looking for a location in the South Bay that could provide data recovery. I had an external…read morehard drive that wouldn't mount. So, I had numerous files on this drive that I wanted to recover. I bought a new drive to hold the files and took both the old drive and the new drive to Westcoast. I explained what I wanted and they provided a rough estimate of the cost that depended on how damaged the old drive was. They would look at the drive to see what the issue was and call me within 3 days. I got the call and luckily the old drive was still accessible so they would be able to transfer the files to the new drive. The cost was less that I expected. I had checked several businesses in the Los Angeles/Orange area and there services were a couple of hundred dollars more for basic data recovery. The new drive has the files and I am glad I found Westcoast. They also repair computers and mobile phones.

ABRAHAM. ABRAHAM. ABRAHAM…read more I honestly don't even know where to begin, but I feel like anyone reading this needs to understand how serious this situation was for me. My MacBook Pro stopped working out of nowhere. I've had it since it first came out, about six years ago, and everything was on that computer. My businesses. My properties. Student and work-related information. Personal documents. Photos. Things I never backed up because I never imagined something like this would happen. When it stopped turning on, I tried everything. Different chargers. I went to multiple repair places. Geek Squad couldn't help. Apple couldn't help. I made several Apple appointments, walked in early, stayed late, and had multiple employees try. They were kind, but no one could get it to turn on. The light would come on and shut off. One Apple employee even described it as "CPR," like the computer was trying to come back to life but couldn't. Eventually, they told me the computer was basically done and advised me to focus on data recovery. I was devastated. To be completely honest, it caused so much stress that I had to talk through it in therapy. That computer held my life. That's when I found this data recovery company online and met Abraham. From the moment I spoke to him, he gave me something no one else did: hope, without false promises. He calmly explained different scenarios, walked me through possibilities, and told me to give him a few hours. I tried not to get my hopes up. A few hours later, Abraham called me. Not only did he explain what was happening, he texted me pictures of my actual files. When I saw those photos, my heart dropped. I cannot explain the relief. I don't think he truly understands what he did for me in that moment. Abraham didn't just recover my data he brought my computer back to life. On top of that, he advised me to get an external device to safely store everything moving forward. I went out, bought one, brought it back, and he helped me transfer everything. He truly worked with me every step of the way. He kept me updated throughout the entire process. He was patient, professional, honest, and genuinely caring. I never felt rushed, dismissed, or taken advantage of. I felt supported during one of the most stressful tech situations I've ever experienced. If you're reading this and you're stressed, scared, or think all hope is lost go to Abraham. Period. This man didn't just fix a computer. He restored peace of mind. Thank you, Abraham. I will never forget this! I'll be back for tomorrow iPad

Finally decided to switch to t mobile from Verizon…read more Went to this store location on a weekday morning. There were only 2 employees working and about 4-5 customers. Wait times are pretty lengthy as each customer signing up or transferring data to a new phone takes quite a while. Anyways, when it was my turn, Chris helped me transfer my phone number from Verizon and set me up with a new plan via my employer discount program and a free iPhone 17. He was knowledgeable and spent time explaining all benefits in comparable plans. He even put screen protector and case on my new phone. Prices are inflated but I did it out of convenience. Overall, I am happy with my new mobile plan and new phone. T mobile offers so many perks that Verizon doesn't. And most importantly, no interruption in my cell signal or service

I would rather poke my eyeballs out than call the call center in the Philippines again. I recently…read moreswitched plans / accounts within T-Mobile and had to call the center a couple of times. The first was just ok but the second time the individual had absolutely no clue. After several requests to speak to a Manager which he tried to ignore as he told me for the sixth time he was checking his resources I was finally put on hold for his Manager. She came on and started yelling into the phone over my protests to be heard. Once she finally listened after several attempts she realized I just needed to be transferred and her employee clearly had no clue but then she was his Manager after all and was terrible at her job. This is just another reason why I will NEVER move to a phone company that does not have a storefront. All this to say I had a great experience when I decided to go into the store with my Beau as our account was clearly off. Ernie got right into our account after showing our ID's, he fixed the caller ID to our names, set us up for auto pay which we had originally requested, helped set up Netflix and Apple TV etc all in less than 10 minutes. Now that's what I call customer service! I did have to come in again and Jesus helped me as my app was not working due to something the call center initially did, sigh. It's much harder to fix something someone else did wrong than to do it correctly in the first place. He too was great and fixed it within 5 minutes. The irony is that these gentlemen even with a wait one day were able to do what I needed in less time than I was on hold the first phone call!

So I thought I purchased a "new" phone. Tried to transfer…read moremy remaining apple care to my "new" phone only to be informed it wasn't possible bc the phone was pre-owned. Purchased at Target in 2014. (Apple looked this up with the serial #) Went back to this business bc I purchased it 3days ago & I had a camera focus issue. Went at 3pm was told to come back in a hour" Came back, the guy said he couldn't fix it, to WAIT for his boss another 45mins. An hour later at 5pm the guy signals me to come to over that its fixed.... I asked to still speak to this "owner" I've been waiting for. Billy the guy I purchased it from comes out & says it's new, he just didn't clarify that I couldn't get Apple care on those phones. I tell him Apple said as long as its new they are able to & he tells me no. Seriously? So Apple is lying? I don't think so! Then the guy goes on to say he was surprised about the condition I had my phone in bc it had like a minimal rim of dirt ... Guy wasn't even the owner!!! So I wasted 2hrs just waiting to get lied to & criticized. Not good business ethic at all!!!!!!!!!!!!!

My dad referred me to go here to get my iPhone 6S screen & home button fixed. Billy was the one who…read morehelped me. He gave me a pretty good price & even offered to fix my home button for free. I dropped it off around 2:30PM and picked it up an hour later. My screen is now in perfect condition and home button also works. Thank you Billy! I would def recommend coming here to fix anything phone-related. Great price, great service, what more can you ask for? ALSO just a FYI, CA$H ONLY!!!!