Alfonso and team did a great job and exactly what I anticipated. He was friendly, but most…read moreimportantly communicated exactly what they planned to do and the process. This made me feel comfortable selecting Alfonso, since I deal with related situations at work and believe I had a good understanding of what needed to get done. I had a toilet upstairs leak through the wax ring and water poured through my ceiling in the downstairs bathroom. I knew I had to resolve the issue quickly as the water was contaminated and would cause mold issues if not dealt with quickly. I received a few quotes, but selected All Action. Alfonso scanned with the infrared camera, delineated the areas that were wet during the initial visit. They removed the wet sheet rock/drywall, wiped/sprayed all exposed areas with an antimicrobial, then ran the air scrubber/filter and dehumidifier for a few days.

this is the only company that you need to hire related to water damage. when will first came out,…read morehe was providing tips for us before starting the project. he ran tests and gave us a game plan without trying to upsell us and tried to keep our costs low. this was very different from other contractors because other contractors tried to upsell us and didn't put in half the work which led us to ultimately hire all action water damage. the team was very professional on getting the work done and everything was very reasonable. 10/10 would hire them again!!

Dan from GeoForensics has been the geotechnical (soil) engineer for two of my homes. He produced a…read morethorough report for the first home in the North Shoreview area, where the foundations of many homes are settling and sinking. He recently helped me design a drainage solution for my current home after our basement flooded. Dan is very, very thorough. He took the time to educate me on how the construction is typically done for homes built in the 1950s and 1960s. Then he presented multiple options for waterproofing the home, giving me a variety of choices and price points. Once we got started with the construction, he came back and gave a ton of implementation details that were very helpful. His work was instrumental in helping me to get a permit from the City for the work. He educated me on multiple details, which enabled me to speak intelligently with the city engineers, resulting in a design that was approved by the City in just 1 day (the counter staff said the designs are usually approved in 2-3 weeks!). Dan was also very responsive. I had a very tight schedule and he made himself very available and accessible. I'm very happy with his work and got great value working with Dan!

My experience with GeoForensics was not great. We were pouring concrete next to our house, and Dan…read moreDykeman came out to to do an estimate. He quoted me over $5,000 to do the soil analysis; I said no-thank-you to that, and we both went our separate ways. Then several months later, I got a bill from him! I called GeoForensics immediately and told the receptionist that I never hired him: no written contract or verbal agreement. I politely left my number and asked Dan to call me back; he never did. Then A YEAR later, he sent me another (outstanding) bill! I called again and spoke with the receptionist. I again politely left my number and asked Dan to call me back; he never did. So I called a third time to follow up on this, and the receptionist finally said they will remove the charges. During this entire time, I never spoke with Dan the man himself, who initiated all those charges. Then Dan sent a letter to the City's Building department complaining that there was "theft of intellectual property." I can understand how he is upset because he misunderstood, but I would have at least expected to have a mature conversation with him. This entire experience just made him look like a jerky little kid acting out because of something that was actually his fault. Based on this, I would not recommend him to anyone who needs soil engineering needs. 1 star off: poor communication 1 star off: poor customer service 1 star off: poor accounting 1 star off: not so poor engineer if he is charging $5,000 to analyze a soil sample...

We were connected to FloodDry by Umed Erbekov from IRBIS Air Plumbing after he came to fix a leak…read morefrom our upstairs toilet. Konstantin arrived promptly and checked the humidity levels in all the damaged areas. He explained the entire remediation process clearly and walked us through how he works directly with insurance. He even recognized our insurance agent just from hearing the company name, which gave us a lot of confidence in his experience. Konstantin was extremely patient in answering all of my questions before we signed the work authorization. His communication has been generally efficient and transparent. He made sure we understood every step of the process. He immediately sent his remediation team, and both Kirill and Alex were incredibly professional. They opened the ceiling carefully, installed a very well-planned plastic barrier, and set up the drying equipment thoughtfully. The barrier was perfectly placed and sealed, and the ceiling opening was done with great care. The removal of the equipment was just as careful and respectful of our home. At this point, we are still waiting for the next phase of the remediation, but overall we've had a positive experience with FloodDry and feel that the team has handled the situation professionally.

Had some water damage in my bathroom and called FloodDry -- honestly, they were a lifesaver. They…read moregot me on the schedule right away and actually showed up when they said they would (shocking, I know ). So many companies say they'll "be there between 9 and 5," and somehow that always means 6:30... but not these guys! Kirill and Alex were the tech who came out, and they were great. Super friendly, responsible, and always explained what they were doing and why. Kirill made sure I understood the process and even gave me ETAs along the way, which was really helpful. He even went out of his way to stop by on the third day just to check the moisture levels -- you don't see that kind of dedication often! It's not fun dealing with water damage, but FloodDry (and especially Kirill!) made it so much easier. I'd definitely recommend them to anyone who needs quick, reliable help.

I called to ask for a quote and they said they would be able to do one with just the mold report…read more Then they called to let me know that the project manager needed to do a house visit for our case. That was fine, they scheduled quickly and sent confirmations. The guy who came seemed severely disinterested, he didn't stay for longer than 15-20 minutes. He didn't really want to answer many questions and left in a hurry. He asked for the house plans. So, we went from being able to quote via remotely to a house visit to house plans. That quote has still not come yet...that was maybe 3 weeks ago. Anyways, we went ahead and booked our remediation already with another company that was quite lovely to deal with.

We had an emergency situation where sewage water leaked into the crawlspace of the house and needed…read moreimmediate attention. We contacted Reactic Restoration. Nevo our project manager and his crew came out the same day to start the remediation process right away to prevent further damage. Nevo was professional, knowledgeable, courteous and responded to all our calls the same day. Irene in the accounting department was great as well in forwarding photos to keep us informed through our project. They exceeded our expectation. We would use Reactic Restoration again without any hesitation. They are a five star plus company. Jeannie L.

From start to finish, Swift Restoration exceeded every expectation. Dealing with home damage is…read morestressful enough, and having a team that is professional, communicative, and genuinely customer-focused made all the difference. The crew was fastidious in their work -- nothing was overlooked, and every detail was handled with care. What really stood out was how assuring they were throughout the entire process. They kept us informed at every step, proactively answered questions before we even had to ask, and made sure we always knew what to expect next. That kind of communication is rare and incredibly appreciated when you're navigating a stressful situation. They were also timely -- showed up when they said they would and completed the work on schedule without cutting corners. If you're looking for a restoration company that treats your home like their own and puts the customer first, look no further. Swift Restoration has earned a customer for life. Highly recommended.

Ido and Michael were wonderful to work with on a recent mold remediation project after we…read moreunfortunately discovered some mold in our new home. They were both incredibly thorough, communicative throughout the remediation process, and easy to work with. They finished the project on time and were really kind in answering all of our questions. Most importantly, their thoroughness and high levels of knowledge and experience gave us confidence that the work had been done correctly so we can have peace of mind in our new home.

Good general communication and came and provided a quick and easy estimate and was able to schedule…read morethe work to be done quickly. They were professional and cleaned up well after the work. I also appreciated that they did attempt to limit the extent of the remediation as much as possible, working to preserve as much of the cabinets and structure. As for the cost, I felt it was quite fair. As a counter-example, I got an email quote from another provider that was almost 3X the cost, but didn't even know what the work was. So recommend you definitely get multiple estimates including onsite to verify the extent of the work required.

Cassandra and her team are wonderful to work with. Brenda, her front desk person is so helpful…read more From the estimator that came to the house - all are very professional and friendly. They really try to work with you to help you resolve the issue.

i'm in the process of clearing out a very full storage unit so i'm doing multiple junk hauls as i…read moresort to free up space. my sister got a quote from another local company while i contacted swat junk removal. i sent photos through yelp and got a quote within 5 minutes. the other company came in at 2x the quote from sjr so it was a no-brainer for who to choose. alberto offered a same day appointment but i opted for the next day. leading up to the appointment time, he texted to let me know he was running late. no problem for me and i appreciated the communication. he worked quickly and efficiently alone until a second person joined to help with a couple very heavy items. i ended up paying an additional $50 on top of the original quote since some items were quite heavy and dumps are charged by weight. it still felt like a fair price to me so i didn't mind this time. the company accepts check, card, or zelle and a receipt was texted to me after i paid with card. i'd definitely contact sjr again for more hauling needs!

Alberto replied within minutes after sending the quote request, arrived the second day with an…read moreonsite estimate which is the same as he gave the day before, cleaned up my mess in less than an hour. What else more do I want?

We had moisture build up in our crawlspace, with what we thought was mold or spores appearing on…read morethe soil (white/off white in color). We were concerned about it, worried about any longterm effects it may create to our home and our health, and so decided to look for a company to remove the white substance build up, treat the the whole area, and apply protective barrier to prevent the moisture. After getting an estimate from another company, we decided to go with Bordi Restoration. The work included: scraping the top soil, spray a disinfectant onto the soil, used a HEPA air scrubber, and then fitted a crawlspace moisture barrier. They just completed the work today. The work was estimated for three days, but they finished in two days instead. Everything was done nicely, with the moisture barrier fitted neatly, really clean install. The workers were friendly and respectful of our property. Communication with Craig (owner) was easy, as he responded quickly to our text messages, explained things very well, his responses being detailed, but also easy to understand. It was also easy to communicate with Donovan, the staff member who handled the scheduling and billing, as he was very easy to work with, and very helpful. The value was very good, as the estimated cost was cheaper than the other company, and the work they did came out very nicely. Working with this company was easy and smooth, and we would recommend them for sure. Thank you Bordi Restoration for the great work on our home, and also for the awesome service! Very happy with tour work! Much appreciated!!

First, I'd like to say that the service was great! Craig had came out to take a look at our closet…read morewhich developed surface mold due to moisture and lack of air circulation in the corner and helped us understand if there's other sources of water/moisture/leaks we need to be worried of. We got a quote which was very competitive and reasonable and moved forward to setting a date for the crew to clean and do a deeper assessment. We had accidentally forgotten that we agreed for the work to start on a Thurs instead of Friday, and the office called right away to clarify and sent the team out very quickly after we sent them away. The cleaning crew themselves were great! Shu, the forewoman, was on top of it, communicated the problem and solution in a very straightforward and simple manner. Was very thorough with pictures, instructions, and her assessment. Craig identified that we may need a moisture barrier in the crawlspace to really help decrease the amount of moisture impacting the walls during the rainy season. Another quote for the closet and bathroom clean-up was sent to us, which had not changed in terms of pricing. We knew that the 2nd project would require a new quote later. After 3 days of drying, we contacted Craig to coordinate time for pick up of the equipment. We also received the finalized invoice- the cost ended up being nearly 2x the original quote, which caught us off-guard. Craig explained that the labor hours had to increased from an estimated of 4 hrs to 12 hrs and covered for travel (though we only live about 2.5 mi away from his listed office) and equipment loading time, which surprised us as it was never mentioned or called out. There was already a $100 service/trip charge, so for additional hrs counted for travel felt unreasonable. The crew was on-site for 5 hours max. He did give us a discount which was appreciated, but we felt that the quotes and pricing model were not transparent. This really disappointed us, especially given the quality of service and how easy it was to work with Craig initially. We had a 2nd project to encapsulate the crawlspace which we went with another company whose pricing ended up exactly as estimated, despite taking a 1.5 days more than anticipated.

Nightmare! Rip off! Wish I had read reviews first! Buyer beware! False, inaccurate billing…read morestatements, impossible to resolve. I now know of four people who had similar experiences. Read bill carefully! Report complaints. https://www.cslb.ca.gov/Consumers/Filing_A_Complaint/

I wish we looked at the reviews first. Not a great experience and ultimately cancelled our…read moreappointment. Service Master was scheduled to do a moisture reading. When the technician arrived, he had a meter, but no ladder, other tools, and a female companion. This was our first concern. While the ceiling is high, he said there is moisture and seemed annoyed when asked how can you tell without doing testing. In talking to several experts, you can't tell visually. This was our second major concern. When calling Service Master supervisor, he said the technician normally carries a ladder and we didn't tell him the ceiling height. Professional companies are always prepared and ask the right questions upfront. Note to ladies, don't call on behalf of your household - they might try to pull a fast one on you.

Was quoted $4500-9000 for a ceiling leak from Roto Rooter. I know I ain't paying for that. Found…read moreMax Restoration through yelp. Messaged him and Dio was able to get the job done for half the cost. He was super prompt, efficient, and did a fantastic job from start to finish. He kept me updated every step of the way with photos and regular moisture readings, which gave me peace of mind. Good communication. Would highly recommend.

Recently my bathroom floor was flooded, with water leaking through the subfloor to the garage…read morebelow. Since the first day of work, Dio was thorough, professional, and honest with his work. He didn't break down any walls or ceilings, just drilled holes at the affected areas to run tubing for his drying equipment. He and his assistant always came on time, sometimes a bit earlier, to check progress and work. When his initial attempt to dry the floor didn't work as well as we hoped, he informed me that the bathroom floor needed to be removed so his equipment can do its magic - a statement backed up by the field adjuster for my home insurance who checked the damage, so I knew he was being honest. The water mitigation and repairs took weeks due to logistics, and I had to pay him late because my insurance stopped responding and I needed to secure funds first. But through it all, Dio and his assistant were patient and understanding. When they fixed up the holes they made in the garage and realized the paint didn't match, they came back the next day with the right color, no problem. Their work was so good, you can't even tell there was damage in the first place! I highly recommend Dio to anyone who needs water mitigation work. Thank you so much, Dio!