This place SAVED my dress. When I went to pick up my wedding dress from the boutique it didn't fit me at all. Literally fell right off me after buttoning and zipping and tightening everything, just fell right off. I honestly didn't think my dress would be saved but WOW. This place not only saved my entire dress but they are just the loveliest people you will ever meet. So much reassurance, confidence, and support. They really made me feel like a beauty queen on my special day. Thank you so much everybody read more

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They are the best! I have tried other alteration places in the area and VIP is by far the very best. Everything is always perfect. Great people as well. I highly recommend. read more

I just picked up my wedding dress from VIP Alterations yesterday and not only did I genuinely have a wonderful experience but they truly are working magic in here. They were recommended to me by the bridal shop where I bought my dress and the shop had full confidence in directing me to them for my alterations. You can tell Alberto is highly experienced and has a natural eye for his craft, where adjustments need to be made and made me feel at peace knowing they would perfect my dress for the big day (which is very helpful during a hectic time of wedding planning). Needless to say, he pays attention to every detail and the dress could not fit more perfectly to my body. I needed the trim raised a bit so I wouldn't trip over my dress for our father-daughter dance and he executed this flawlessly. We even walked across the room together, and I did some spins in it to get an idea of how it would feel on my wedding day. They also helped me video how to bustle the dress for my bridesmaids to see. All of this really helped put me at ease and I appreciate them for being so professional and friendly. I know being a bride can be stressful and I saw a pretty snappy bride during one of my visits so please be respectful because they truly do reciprocate kindness and will explain their process to you. I honestly don't have a single bad thing to say about my experience and I do hope to cross paths again! It's also just a really nice space that they have. I would hands-down recommend them to anyone. They're fantastic. read more

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Hi my name is Paulina- Alberto was an absolute dream to work with. I took my wedding dress to get altered and he was able to bring my vision to life. he was honest and transparent in his work and made me look like an absolute princess in my dress. his quality of work is unmatched and is a professional. I highly recommend! read more

VIP Alterations took care of all my wedding dress worries. My wedding dress looked sloppy from the designer sizing, but Alberto made it look like a dream! I'm coming back with all my alterations needs in the future! read more

I absolutely love VIP Alterations! Alberto and Martha are always so friendly and accommodating--they make every visit a pleasure. Their work is consistently excellent, whether it's a simple repair or a more detailed alteration, and everything is done on time and at a fair price. My family and I have had many pieces altered here, and we have never been disappointed. Highly recommend! read more

The best service on my daughter's prom dress alteration!!! Nice, easy and well done!

I love VIP alterations! They have great hospitality! Alterations for my prom dress were perfectly done! The entire team was the best!

I was referred to VIP Alterations by Bella Bridal where I bought my wedding dress. Alberto did such an incredible job with my dress. My dress was a strapless dress and I was worried that it was going to be a problem all day but he made sure my dress fit like a glove and it didn't move at all. He also sewed some appliques as the dress sleeves and made my dress look more special. Alberto is very professional, knowledgeable and with great customer service skills. He made me feel special every time I would go to my fittings and that is really important when you are about to get married. You want to make sure you are working with professional people who want you to look and feel your best. After the wonderful experience with my dress, I have brought some dresses for alterations and they look great. My husband is now bringing his suits and he is very happy with the service he is receiving from Alberto and his team. And recently, I found out that several of our friends and family have been going to Alberto for years. I wish I have met you before Alberto. I highly recommend Alberto; he is absolutely the best! read more

VIP Alterations - Wedding day - Sewing & Alterations Near Me - Thousand Oaks, California

Please do not go to Alberto's VIP Alterations! You will not be treated with respect or professionalism. I was crying and very upset after this experience. I went to try on my wedding dress for a fitting. From the start, Alberto made me feel unwelcome. Before I barely even said "hi," he was defensive, citing his awards and certifications on the walls saying I needed to listen to him carefully regarding the process. He briefly explained the process but made it clear that if I didn't like the price, I could leave. This was before anything had even happened...before trying on the dress and even knowing what was going on in regards to price. Part of me thought, "Okay, he has certifications and awards, let's trust that," but another part of me felt uneasy by his approach. It felt orchestrated by him annd other staff who told me I needed to listen to what he was about to say. When I went to try on my dress, I was asking normal questions, but anytime I pointed something out to get clarification or his opinion, he became defensive. He repeatedly threatened me with the security cameras and took pictures of me in the dress, saying that this evidence was all proof and that I can't come back later and say I didn't like the dress. This was so strange and off-putting to me. I wasn't mad at him...or saying I didn't like what he was doing or that I would be upset with him if it didn't come out right - weird. I tried to calm him down and explained that I wasn't upset but just trying to understand the options and get his opinion. He somewhat calmed down. The alteration prices were extremely high -- $1700, which was almost the cost of the dress itself. I gave him the benefit of the doubt. If he was this confident in his work and awards, then I could trust him to help me out and give me an acceptable dress. The next day, I noticed a detail in a picture my mom took from the fitting that didn't seem quite right. I called Alberto's and asked if they could send me a picture they had from the fitting to clarify things. I was calm and polite, but they asked if they could call me back because they were busy. In the meantime, they sent me a blurry video, and when I responded with the picture my mom took, Alberto himself called me. He immediately started yelling at me, telling me he was dropping me as a client and to pick up my dress and that he will refund me. I was in shock. I tried to explain again that I wasn't upset or accusing anyone of anything. I was very calm and trying to understand what the heck just happened! I only wanted to clarify something with the dress and get his opinion. He said he was too busy to deal with me and that he had lots of other customers he had to deal with, so he handed the phone to his wife which was very cowardly. She told me that he wouldn't work with me anymore. I was incredibly disappointed and upset, especially since my wedding is only three weeks away, which I explained. I attempted to explain to his wife that it appeared he felt I was mad or accused him of something. She was unwilling to resolve the issue. When I went back to the shop to get a refund, I confronted them about how unprofessional it all was. They ignored me and processed the refund. . I would not recommend this business to anyone. read more

Alberto and VIP Alterations are the BEST! He has over 40 years of experience doing bridal dress alterations. I came to him with some alterations for my wedding dress based off a recommendation. I was hesitant to trust anyone with altering the dress but as soon as I saw the team at VIP alterations I was put at ease right away. Alberto answered all of my questions and concerns calmly and was very personable. The whole business is family run which I love as well. I was on a short timeline for my alterations due to travel restrictions and Alberto made sure that my alterations were done perfectly and on time for my needs. This is the best place for alterations!! read more

VIP Alterations is the best! Being a Covid bride I ended up having a micro wedding and a large ceremony 7 months later when some restrictions eased. They were able to alter my wedding dresses for both weddings, and my veil. . . I ended up losing 15lbs right before our big wedding due to stress and didn't even realize how big my wedding dress was on me until the week before the wedding! I was able to come back in and they worked so hard to fix my dress for me and it fit like a glove. . . The family that runs this alterations business are not only hardworking but also the kindest and most genuine people. I can't say enough positive things about my experience and whenever I hear that someone needs something altered, I always recommend them. read more

VIP Alterations - Wedding gown - Sewing & Alterations Near Me - Thousand Oaks, California

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I put my trust entirely in the hands of Alberto and his niece to tailor my wedding dress. The alterations I needed were not necessarily standard, I needed a significant hem (I'm 4'9"), and needed the cups of my dress to be taken in, which required taking the top part of the dress apart - not an easy task with all of the fine details and appliqué. Alberto made my dress fit PERFECTLY. I loved how it fit me like a glove, and as a strapless dress it stayed up the entire day of my wedding. I even danced in it for several hours! Even though he took 2 entire inches off of the dress cups, he put it back together seamlessly. Alberto can come off as being a bit assertive at times, but once I got past that initial impression I found him to be extremely sweet and most importantly - COMPETENT. His niece was also very kind and helped my bridesmaid learn how to put up the bustle, so that on the day of the wedding it only took a few minutes to put it up (and it stayed up). At the end of the day I wanted a perfect dress, and he made it perfect. Thank you Alberto! read more

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I recently came here after I was referred by someone at a dry cleaners. I had a metal button snap press stud come off my Zara jacket. I came here showed them what happened. Alberto was so friendly, he talked to me like we knew each other forever, real genuine. Looked at my jacket, next thing I know it was fixed in less than 5 minutes! Definitely recommend coming here for all your alternation or clothing emergency needs! So glad I can wear my nice Zara jacket again. read more

Less than 4% of my 230 reviews are 1 star. Picked up my alterations today and cried as soon as I got out of there. I have never in my life been treated so poorly- like I'm not a human. I'm concerned for future patrons that have to deal with the owner Alberto, and hope this review catches them first. I got 2 pants and 3 skirts tailored here for their waists to be taken in, mainly. Unfortunately, the first pant I tried on upon pick-up today led me to ask Alberto and the older lady working there about the drooping front loophole and zipper area. Alberto would not let me finish a sentence before shoving papers in my face. A brand new $600 work pant that I have not yet worn, ruined. I'd never spent on a pair of pants like this before- but got a new job and splurged. I told them I came here despite how pricey they are because I wanted a reliable tailor Astronomical prices for basic alterations = basic alterations getting completed properly, right? WRONG. Alberto was alarmingly quick to cut me off, and the behavior I had to endure for the next 40 minutes was absolutely FRIGHTENING. He aggressively got in my face, yelling at me and the lady working there the ENTIRE time, and would not let me get a single word in. I was choking on my words, and shaking. He kept screaming I don't want to talk to you, yet he would not stop shouting at me the entire time I was there, and lashing out in Spanish (which I understand..), not even while I was changing in the fitting room feverishly trying to try the rest of my garments on. I tried on a high waisted business pencil skirt that was still 4 inches big on my waist.. this should be Tailor 101. Albert and the lady's defense was that "waist is down where your hips are." No.... I verbatim told Albert I want this tight on where my bellybutton is (hence, high waisted pencil), and that is how he pinned it. After more shouting, he said he can take the skirt in more; to which I admitted I am not comfortable returning to his establishment after I watched him physically abuse the lady who works there (maybe his wife? they seem related in some way). He did not take that well and lashed out screaming more, with no regard that there were other customers in the store. I moved on to the next 2 skirts that were both crooked and had holes at their waists, and came out trying to ask them "is this how it's supposed to look?" (treading lightly with my words, knowing Albert has the temper of a toddler getting toy taken away). The lady is looking at me ignoring me, too. Eventually she says "he does not want to talk to you" again- meanwhile he has not stopped yelling. Then he admitted it looks so bad because he forgot to cut the tight inner seams.. Then he shouts "$200 total? nothing I will give it back" as if a refund is the proper consolation here. How about you hear your paying customer out when they have something to say? Side note- the total was AFTER a 15% discount for checking in on yelp. I found it odd I had to pay for all the alterations upfront at drop off. When I told them I got the 15% QR code the worker almost didn't honor it. Be weary, folks. Today at pick up Alberto kept on screaming "I am an honest man." I tried to speak to him to help calm him down, putting my own sadness aside, in fear for the lady I just watched get assaulted. He grabbed her arm and shoved her out of the way when she was trying to calm him down in early stages of his perpetual toddler tantrum. They both just wanted to shut me up, and force a check on me, despite me saying several times I do not want a full refund. I calmly told the lady it's not right for him to treat customers like this, to which she replied "RELAX, just take your check" while shooing me away. These people have no shame. All I wanted was to be treated with respect. 1 apology would have gone a LONG way. I will never forget the inappropriate rage of Alberto. $600 pants ruined. ** Save your $$$, go to NORDSTROM for quality service and STANDARDS with how paying customers get treated. Spare yourself the PTSD, do NOT go here. ** ** Response to Owner's rep TY for confirming my initial words were as little as the pants were a "little saggy" - a comment SO little prompted Alberto's theatrics. "sweetie" and "God bless you" were clearly in vain. The abuse was in front of my eyes right at the fitting room- where all standing. I never asked for a penny. Lie. Rewatch Went back to room to give him skirt fast to fix before he had another episode. Lol Ultimately- It is very sad that even the social media rep is not capable of apologizing for what matters the most here- speaking to your customer like scum. There is NO excuse. That's what Alberto and his team needs to learn. I wish you well- and GOD BLESS. read more

Very professional, you make an appointment to have your wedding dress altered. They spend quality time making sure the dress fits properly. A little more expensive than other tailors but well worth it. read more

With an incredibly short time to find a dress and make alterations, I prayed it would all work out how it should! I was referred to Alberto from Bella Bridal in Thousand Oaks. I was so blessed to meet Alberto, who was gracious and kind to my mom and I who came in immediately after finding my wedding gown on an early Tuesday afternoon. Immediately after meeting, I felt connected to him! I saw not only how special he was, but how gifted he is and such a master at his craft with his background and expertise in tailoring. With a small courthouse wedding exactly a week out, Alberto was kind and courteous, even for not having much time! As we began, he explained how his vision may be different from my own, but his vision was truly a beautiful masterpiece as he altered my dress to fit me just as it should! Thank you Alberto, from the bottom of my heart. You and your team have been wonderful and I will never be able to thank you enough for all you've done for me, and to make my dream and vision of my wedding gown, far more beautiful than I could have imagined! I can't thank you all enough for providing such a happy and positive experience to my very short wedding planning time! Alberto, que dios te bendiga y te cuide. ¡Y que tengas mucho éxito en tu negocio! Gracias con todo mi corazón! -Angela read more

VIP Alterations - Sewing & Alterations Near Me - Thousand Oaks, California

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Alberto was rude and screamed at me. Horrible experience for a bride I asked him a question about my wedding gown and became angry.

Alberto and his team at VIP Alterations were recommended to me by Bella Bridal Couture, down the street, where I purchased my wedding dress. I REALLY wanted to give this place 5 stars as the whole experience was lovely! But ultimately, the 4 starts is because of the high price tag. Alberto is the kindest and sweetest man! He was attentive and took his time when I came in for my initial appointment. My dress needed minimal alterations (hem, straps fixed and I added buttons down the back to cover up the zipper). He quoted me about $470 total for all of the work. The hemming alone was going to cost $69 per layer and I have 3 layers! I was a bit shocked at the price but told myself that this place was top notch (based on the reviews) and paid the $200 deposit. A few weeks later, I was chatting with a friend who had her dress hemmed by another alterations specialist and was only charged $65 total for her hem. Her dress needed MUCH more work than mine overall so I gave this new person a call, explained my situation, sent photos of my dress to her and she quoted me $65 for the hem. Additionally, she provides cleaning services as well and since my dress is off the rack, it needs a good cleaning. She quoted way less for this service as well. I eventually decided to go with another alterations person as the cost with Alberto was hard for me to justify. His team is wonderful and I am so appreciative for the work he did perform. read more

Loved my experience with VIP alterations. Alberto and his staff were friendly and kind. Right away I can tell they cared about their work and were experts. My dress fit perfectly! I recommended them 100%! read more

VIP Alterations - Sewing & Alterations Near Me - Thousand Oaks, California

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First class first class first class! did I mention these guys were classy? I needed an entire suit tailored in a hurry, and I felt like a race car at NASCAR. They were friendly and knowledgeable and funny and just awesome. Highly recommend this business. read more

I bought a vintage Hawaiian dress that was too long and too small in the bust. I had visions of completely changing the top but the tailor suggested a simple fix of putting gussets on the sides. He also hem my dress by taking off at least 5 inches. For all the work the price was reasonable and done in a week. read more

Amazing experience. Not only did they stay past 5pm (store closing time). But, they were also extremely kind and my suits now fit like a perfect custom suit. I strongly recommend as this is the best tailor in Thousand Oaks hands down! read more

If I could give Alberto and his team 10 out of 5 stars I would! I am a bride who lives in TN but wedding is in CA with family. We were in a time crunch; he got my dress done in a week! The sweetest and most loving guy I have ever met. He truly takes care of you and loves what he does. I could not afford a certain alteration; I came back to try on my dress the second time. He did it for free because he said "I wouldn't glow and look the best on my wedding day". He is a saint who provides comfort, confidence, and so much love. He is worth every single penny! I cant not wait to share my wedding day photos of my beautiful dress! read more

The owner thinks very highly of himself and is exceptionally rude to customers. He thankfully has a nice lady that handles the majority of client interactions for scheduling but you still have to deal with his audacity during fiitting. Even though I made my appointment 5 weeks prior, he helped a man that walked in off the street before me. He then proceeded to tell me that the hemming I requested would be a minimum of $850. You can easily find someone who can fit your dress for less than a quarter of the price and you won't have to be belittled by the arrogance of some man in the process. The female tailor I went to was actually nice to me. Maybe that's where this guy should focus his next degree? read more

if you're looking for alterations by somebody with magic fingers then this is the place he will make your dress feel like you are Cinderella and it is being fit to you for perfection. He took my daughters prom dress and made it into something right out of a fairytale. Alberto and his wife are quite possibly two treasures in Thousand Oaks that I am so thankful my daughter and I discovered them.. My daughter is leaving for college and is wanting to study fashion design and Alberto, out of the kindness of his heart he has had my daughter come on Saturday mornings to teach her how to sew..... you don't find people like this anymore But if you're looking for a hidden gem, this is the Tailor you must go to. read more

This place has done a lot of work for me and they are usually pretty good but they ruined one pair of expensive jeans by cutting one of the legs too short and could not fix it. I had to throw them away - big waste of money considering the tailoring expense and the cost of the jeans. Very very annoying. read more

HIGHLY recommend VIP alterations for your wedding dress! I got mine done here and it turned out beautifully. They have an excellent eye for detail read more

VIP Alterations - Sewing & Alterations Near Me - Thousand Oaks, California

Flawless. Impeccable work and attention to detail. Alberto tailored my much loved wool trench and made it an absolute dream. He and his teams craftsmanship is worth every penny. I wouldn't dream of taking my clothes to be tailored to anyone else. read more

Originally came here to have some cups built into my gown for coverage and support. After finding VIP Alterations on Yelp, and seeing their amazing reviews and photos, I decided they were it! Called to make an appointment, and was able to come in same day, which was wonderful as I needed it done in 4 days. The shop is adorable, clean, and well decorated. The owners were so kind, knowledgeable, and helpful. They are 3rd generation tailors, which is comforting, and so impressive. It really takes great amount of skill to do this type of work, and I knew I was in the best hands! Upon putting on my gown, I was shown that the tiniest bit of gathering at the waistline on my gown was adding an inch to my silhouette. Doesn't seem like a lot, but when it was pinned to mimic the alteration, it took 5 pounds off my body immediately!!!! It was incredible that this small adjustment, that I didn't even realize I needed, could make me look slimmer! That is a great value for ALL WOMEN! Who doesn't want to look 5 pounds thinner?!?!? Pricing for my cups, and the waistline ateration was extremely fair, I believe under $60. My dress was done on time. Everyone was not only professional, but felt like family. Just so warm and welcoming. I would highly recommend VIP Alterations to any aand all looking for the best alterations, not just in town, but in Ventura County. You cannot find this type of talent anywhere. Such a niche trade, especially to find a 3rd generation tailor! They also do men's suits! Sending my hubby with his suitt next! read more

VIP Alterations - Sewing & Alterations Near Me - Thousand Oaks, California

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Came in yesterday for my first wedding dress fitting and the service, cleanliness, and organization was wonderful. There was another bride to be in there and they did a wonderful job of keeping us spaced out with the attention focused on one of us at a time. It was covid safe and a very detailed appointment. There was not one question I had when leaving there, since Alberto was so thorough! I can't wait to go back to my next fitting and see the magic him and his team will have worked! read more

VIP Alterations is terrific. They treated me with respect and care. Alberto is a real professional and took care of everything. He has a great eye. I needed alterations to my new military uniform, including patches sewn on, and he nailed it. Alberto and his wife are nice people and made my experience pleasurable. I highly recommend this tailor and VIP Alterations. read more

VIP Alterations - New US Army Officer Class A uniform - Sewing & Alterations Near Me - Thousand Oaks, California

Alberto and his wife are so very kind. Alberto is a magician when it comes to wedding dresses. My dress was 4 sizes too small. My options were getting it altered or ordering the same dress but in a different color. I went with Alberto and I am so thankful I did!!! It fit me perfectly and you cant tell anywhere on it that it was altered. Thank you Alberto!! read more

VIP Alterations - Sewing & Alterations Near Me - Thousand Oaks, California

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Before the clock strikes midnight 2024 in California, I wanted to write and express the absolutely heart-warming experience, I was fortunate to have with Alberto of VIP Alterations, this past March, 2023. Alberto was tasked by myself (through Sarah from Bella Bridal Couture) to alter an absolutely stunning silk gown. that Alberto sweetly said was a bit "too sexy" in the bodice, for my darling mother to don, during our final farewell. Once I saw that it was time to let Alberto work his magic and modify the beautiful couture gown into a more modest, queenly state to befit my mother, I trusted and left him to it. He did not disappoint, but rather outdid himself! I asked Alberto to ensure that the gown would be ready in time for the special dry cleaners, and then for my flight. To my joy and surprise, when I went to collect the dress, he let me know that he had already had it specially cleaned, and had covered the cost! I was astounded and so grateful. He was another unexpected angel that had crossed my path. In the end my mother's farewell gown looked truly exquisite, with a subtle and perfect bateau neck alteration. It was pristine and I could not have imagined having a better experience. Thank you, Alberto! Many blessings to you and yours, in 2024. read more

This one's for the Fellas, the Gentlemen, the dudes who deserve to look as sharp in their suits as the ladies do in their dresses. Alberto is THE MAN, and I am blown away by his services. I went in with my fiancé to get our respective wedding outfits tailored. Right away, Alberto tells us about his extensive experience, and lemme tell ya - I'm no fashion expert - but hearing the phrase "I spent years studying in Milan" hits home in a big way. Alberto promised us we were in good hands, and he wasn't kidding! The whole process was efficient. Alberto marked my suit pants and jacket for alterations with lightning speed (seriously - the whole thing took maybe 5 minutes at most) which was perfect for us because we showed up to the shop without an appointment hoping that they could fit us in. And they were extremely accommodating in doing so! Still, I feel rude for not having made an appointment and will do so going forward. I paid via Venmo (they have a variety of payment options which is super nice) and my suit was ready for pickup a week later. When I went in to pick it up, I tried on the suit and both Alberto and I were admiring how good I looked in it! We shared multiple fist bumps over how awesome the fit was. From start to finish, this truly was a "VIP" experience. Alberto, you're the man, and I'm so glad to have worked with you. Needless to say, I'll be back! read more

Moved and I was looking for a new tailor and glad I came here. Alberto and his team are knowledgeable about their craft and made great recommendations. The shop is nice looking. Recommend making an appointment. Already scheduled a second one. Tailored 2 piece suit, 2 jackets and 3 trousers. read more

I am so grateful to Alberto for his incredible alteration work on my wedding dress! His level of expertise is unmatched. I had a wedding across the country and he ensured my dress was ready on time. A zipper broke on my dress and he over night ordered over 10 different zippers from the designer to get the strongest and best fitting one. His wife and daughter, who both work at the business, welcome you by name and are extremely kind and friendly. He truly makes you feel like the most important client. You can tell how passionate he is by his attention to detail. Thank you Alberto! read more

Thank you so much Alberto for the amazing job you did on my dress. It fit perfectly and looked great. You are the best! read more

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Altered my husbands business suit. I was in no rush so we picked it up in 10 days. They did an excellent job. I'm very happy with how nicely it came out. Husband has broad shoulders and small waist so he had to really bring everything in and it looks fitted and classy! read more

I absolutely hate writing negative reviews but I feel like I have to say something about my experience at Alberto's. When I look back my wedding, my biggest regret was getting my dress altered here. First off, he's extremely narcissistic, aggressive, and impatient. He has zero respect for anyone but himself and peacocked the entire time about his skills. I was a young bride, stressed and eager to cross the alterations off my long to do list but I wish more than anything I went elsewhere. He charged me an exorbitant price, probably 6x the average and his work was average. Please do yourself a favor and go elsewhere! read more